HP Ink Cartridges Serial Number On Box & On Cartridge

Hi,
HP Ink Cartridge C6656A 56 Black Serial Number on the box is NOT the same as the one printed on the cartridge itself. Why is it so?

Hi Ciara,
My question is clear. How could I identify that the cartridge I sould to a client is the same cartridge returned back after a few days. We didnt see the contents in the box when we sold. Although we buy from a HP Certified distributor/Supplier.
The number 23888779336 is a 12 digit number written on the new hologram stuck on the box. My question is.. Why is the Cartridge itself having a different number with a 16 digit i.e 2040505368254759 with a a date printed 2015/02/04.
My client returned saying it failed to print & our technicians diognised found out that the weight was full, nozzle plate ok BUT the cartridge is NOT SENSING.
Please advice.

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