HP install software cannot find a file it should be providing

Windows 7.  Fully updated.  J6450.  When I try to install the Full software, I get an error messages saying that the hpzpnp.ice... file cannot be found.  Please advise what I need to do.  Thank you.

Hi RickSpurgeon,
I understand that you are getting an error message when trying to install the software. I will try my best to help you resolve this issue. I suggest downloading the HP Printer Install Wizard for Windows to install the software and drivers for you.
I hope this helps, let me know.
Thank you,
I worked on behalf of HP.

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    Hi wakey-wakey,
    I would recommend accessing your Temp folders, rename a Temp folder to 7zS588E and run the installation from that folder. 
    Please keep me posted.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    <![LOG[  Console > Successfully applied image.]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Total elapsed time: 6 min 7 sec]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Return code from command = 0]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Property LTIDirtyOS is now = TRUE]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[The image C:\MININT\Operating Systems\Master 3 avec Sysprep\CAPT.wim was applied successfully.]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Event 5625 sent: The image C:\MININT\Operating Systems\Master 3 avec Sysprep\CAPT.wim was applied successfully.]LOG]!><time="17:06:51.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[About to run command: "\\192.168.36.208\MDT$\Tools\X64\bootsect.exe"  /nt60 V:]LOG]!><time="17:06:52.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Command has been started (process ID 1252)]LOG]!><time="17:06:52.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Target volumes will be updated with BOOTMGR compatible bootcode.
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > 
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > V: (\\?\Volume{2ab15dec-99c9-19e3-baf6-94de80bab573})
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > 
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console >     Successfully updated NTFS filesystem bootcode.
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > 
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Bootcode was successfully updated on all targeted volumes.
    ]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Return code from command = 0]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Find the boot drive (if any) [True] [6.1.7601.18229] [False]]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[New ZTIDiskPartition : \\MININT-1H9O4H6\root\cimv2:Win32_DiskPartition.DeviceID="Disk #0, Partition #0"    \\MININT-1H9O4H6\root\cimv2:Win32_LogicalDisk.DeviceID="V:"]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply"
    context="" type="1" thread="" file="LTIApply">
    <![LOG[New ZTIDisk : \\MININT-1H9O4H6\root\cimv2:Win32_DiskDrive.DeviceID="\\\\.\\PHYSICALDRIVE0"]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Found bootable drive (No Boot File Test) [ V: ]: \\MININT-1H9O4H6\root\cimv2:Win32_LogicalDisk.DeviceID="V:"]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Ready to Prepare boot partition: V:]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[About to run command: cscript.exe //nologo "\\192.168.36.208\MDT$\Scripts\ztiRunCommandHidden.wsf" ""\\192.168.36.208\MDT$\Tools\X64\BCDBoot.exe" V:\windows /l fr-fr  /s V:"]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="LTIApply"
    context="" type="1" thread="" file="LTIApply">
    <![LOG[Microsoft Deployment Toolkit version: 6.1.2373.0]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[The task sequencer log is located at X:\WINDOWS\TEMP\SMSTSLog\SMSTS.LOG.  For task sequence failures, please consult this log.]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread=""
    file="ztiRunCommandHidden">
    <![LOG[Write all logging text to \\192.168.36.208\Logs$]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[Validating connection to \\192.168.36.208\Logs$]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[Already connected to server 192.168.36.208 as that is where this script is running from.]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[About to run command: \\192.168.36.208\MDT$\Tools\X64\BCDBoot.exe V:\windows /l fr-fr  /s V:]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[Command has been started (process ID 1984)]LOG]!><time="17:06:54.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[  Console > Boot files successfully created.]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[Return code from command = 0]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="ztiRunCommandHidden" context="" type="1" thread="" file="ztiRunCommandHidden">
    <![LOG[Command has returned: 0]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Run Command: X:\WINDOWS\SYSTEM32\bcdedit.exe /Store "V:\boot\bcd" /timeout 0]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[BCD> The operation completed successfully.]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[BCDEdit returned ErrorLevel = 0]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Created scratch folder.]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Copy File: C:\MININT\unattend.xml to V:\Windows\Panther\Unattend.xml]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Copied unattend.xml to V:\Windows\Panther for image apply.]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[About to run command: dism.exe /Image:V:\ /Apply-Unattend:V:\Windows\Panther\Unattend.xml /ScratchDir:C:\MININT\Scratch]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Command has been started (process ID 1516)]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Deployment Image Servicing and Management tool]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Version: 6.1.7600.16385]LOG]!><time="17:06:55.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > Image Version: 6.1.7600.16385]LOG]!><time="17:06:56.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[  Console > The operation completed successfully.]LOG]!><time="17:06:57.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Return code from command = 0]LOG]!><time="17:06:57.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[LTIApply processing completed successfully.]LOG]!><time="17:06:57.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Event 41001 sent: LTIApply processing completed successfully.]LOG]!><time="17:06:57.000+000" date="02-19-2014" component="LTIApply" context="" type="1" thread="" file="LTIApply">
    <![LOG[Command completed, return code = -2147467259]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Litetouch deployment failed, Return Code = -2147467259  0x80004005]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="3" thread="" file="LiteTouch">
    <![LOG[Event 41014 sent: Litetouch deployment failed, Return Code = -2147467259  0x80004005]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[For more information, consult the task sequencer log ...\SMSTS.LOG.]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property RetVal is now = -2147467259]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Validating connection to \\192.168.36.208\Logs$]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Already connected to server 192.168.36.208]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[OSDTargetDriveCache was determined earlier : V:]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property OSDTargetDriveCache is now = V:]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Property OSDisk is now = V:]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\LiteTouch.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\LiteTouch.log]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\LTIApply.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\LTIApply.log]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\LTICopyScripts.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\LTICopyScripts.log]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\PnpEnum.xml to \\192.168.36.208\Logs$\MININT-1H9O4H6\PnpEnum.xml]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\Wizard.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\Wizard.log]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIBDE.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIBDE.log]LOG]!><time="17:10:54.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIConfigure.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIConfigure.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIDiskpart.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIDiskpart.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIDrivers.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIDrivers.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIGather.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIGather.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTINextPhase.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTINextPhase.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIPatches.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIPatches.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ztiRunCommandHidden.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ztiRunCommandHidden.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying C:\MININT\SMSOSD\OSDLOGS\ZTIValidate.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\ZTIValidate.log]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying X:\WINDOWS\TEMP\SMSTSLog\SMSTS.LOG to \\192.168.36.208\Logs$\MININT-1H9O4H6\SMSTS.LOG]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying X:\WINDOWS\Debug\Netsetup.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying X:\WINDOWS\System32\wpeinit.log to \\192.168.36.208\Logs$\MININT-1H9O4H6\]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">
    <![LOG[Copying log C:\MININT\SMSOSD\OSDLOGS\BDD.log contents to \\192.168.36.208\Logs$\MININT-1H9O4H6\BDD.LOG]LOG]!><time="17:10:55.000+000" date="02-19-2014" component="LiteTouch" context="" type="1" thread="" file="LiteTouch">

  • Cannot find the file MsDtsSrvr.ini.xml

    My SSIS 2008 book says that - 
    The MSDTSServer100 service is configured through an XML file that is located by default in the following path: C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.ini.xml. 
    I cannot find this file in the given folder. But, I did find a MsDtsSrvrUtil.dll file which is of no use to me. 
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    < ?xml version=”1.0” encoding=”utf-8” ? >
    < DtsServiceConfiguration xmlns:xsd=”http://www.w3.org/2001/XMLSchema”
    xmlns:xsi=”http://www.w3.org/2001/XMLSchema-instance” >
    < StopExecutingPackagesOnShutdown > true < /StopExecutingPackagesOnShutdown >
    < TopLevelFolders >
    < Folder xsi:type=”SqlServerFolder” >
    < Name > MSDB < /Name >
    < ServerName > . < /ServerName >
    < /Folder >
    < Folder xsi:type=”FileSystemFolder” >
    < Name > File System < /Name >
    < StorePath > ..\Packages < /StorePath >
    < /Folder >
    < /TopLevelFolders >
    < /DtsServiceConfiguration >
    But, I don't see this either inside regedit. All i see is a blank "thing" (photo attached). What is happening and how do I complete these steps ? 

    Hello,
    Are you sure you have SSIS installed on your machine? Please check it with Windows Service Manager (services.msc) if you have an entry like "SQL Server Integration Services 10.0"
    BTW, the blank "\SSIS\ServiceConfigFile" registry key exists also on machines, where only the client tools are installed, but not SSIS itself.
    Olaf Helper
    [ Blog] [ Xing] [ MVP]
    Thanks for your answer. This is very embarrassing, I did find the xml file there. But, what is the difference between SSIS and SSIS client tools ?

  • Msmgdsrv - cannot find the file

    I have a report that talks to SQL Server Analysis Services 2008 64-bit.  On one query, it keeps coughing up this error msg, but the other queries are okay.
    TITLE: Microsoft Visual Studio
    Query preparation failed.
    ADDITIONAL INFORMATION:
    Could not load file or assembly 'msmgdsrv, Version=9.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified. (MDXQueryGenerator)
    BUTTONS:
    OK
    Thanks for your help!

    Hi,
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    1. Look into the "Ssms.exe.config" file (installed to "%ProgramFiles%\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE") and notice the section:
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    If this doesn't help, please visit SSAS forum for help.
    http://social.msdn.microsoft.com/Forums/en-US/sqlanalysisservices/threads
    Thanks.Yao Jie Tang -Microsoft Online Community

  • Error message on my development workstation: The system cannot find the file specified.

    Post Author: cseverin
    CA Forum: Crystal Reports
    Hi,
    I am currently developing an ASP.NET website using Visual Studio.NET 2005. I am using the .NET 2.0 framework, VB.NET as my programming language and I connect successfully to a SQL Server 2005 database.  I can select, insert, update and delete data from the database elsewhere in my project, so I know basic connectivity isn't an issue.  The problem seems to be with Crystal Reports. 
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         Private objOpenFilesreport As OpenFilesReport
         Private rptOpenFiles As ReportDocument
         Private strLastErrorMessage As String = Nothing
         Private errLastException As Exception = Nothing
         Dim strFileKey As String
         Dim strJurisdictionCode As String
         Dim strStaffId As String
         Dim strReportId As String
         Private Sub ConfigureCrystalReports()
              Dim reportPath As String = Server.MapPath("OpenFiles.rpt")
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              ConnectionInfo.DatabaseName = my database
              ConnectionInfo.UserID = login id of user
              ConnectionInfo.Password = user's password
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    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace:
    &#91;COMException (0x80004005): The system cannot find the file specified.
    &#93;
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