HP just told me that my mac has been infected. Need to find out if this is really has happen.

I need to find out if my macbook has been infected, as told to me by H/P!

Prissy67 wrote:
I have a macbook5,1OS X 10.5.8
OK, well you could be infected with something since you are running a three year old OS. Your best bet would be to upgrade to at least OS X 10.7 Lion, but finding that will be a problem for you. I'm told you can order it from Apple at 1-800-MY-APPLE and ask for retail sales. Tell them you have a MacBook (13-inch, Aluminum, Late 2008).
Again, without knowning what problems you are having, it's difficult to tell you what you need to do. The most recent problems have involved the Flashback Trojan which has caused crashes of Safari and other applications or redirection of your browser to ad sites. There's a tool here which should get rid of that, if you are infected.
I have download CAMXAV but don't know what to do???
Follow the instructions here and if you have further questions go to the ClamXav Forum for information and faster assistance.

Similar Messages

Account has been disabled - need to find out how to enable

"You cannot buy because your account has been disabled.
to continue using your account it must be enabled by the iTunes Store Customer Service. You can concact Customer Service at http://www.apple.com/uk/support/itunes/musicstore/"
When I try to purchase a song in the iTunes store I get the above message. I've gone to the page it suggests but i just can't see where to re-enable my account.
If anyone could help that'd be really great
Windows XP

Prissy67 wrote:
I have a macbook5,1OS X 10.5.8
OK, well you could be infected with something since you are running a three year old OS. Your best bet would be to upgrade to at least OS X 10.7 Lion, but finding that will be a problem for you. I'm told you can order it from Apple at 1-800-MY-APPLE and ask for retail sales. Tell them you have a MacBook (13-inch, Aluminum, Late 2008).
Again, without knowning what problems you are having, it's difficult to tell you what you need to do. The most recent problems have involved the Flashback Trojan which has caused crashes of Safari and other applications or redirection of your browser to ad sites. There's a tool here which should get rid of that, if you are infected.
I have download CAMXAV but don't know what to do???
Follow the instructions here and if you have further questions go to the ClamXav Forum for information and faster assistance.

HT4483 My I pad has been stolen, can I find out if any apps have been downloaded since its been stolen?

My I pad has been stolen, can I find out if any apps have been downloaded since it was stolen?

Log into your iTunes account on a Mac or PC and check the Purchase History in your account profile information.

My iPhone just told me that my sim card sent a text message. What does this mean?

I've had my iPhone4 four just about a year and this has never happened before, can someone tell me what this is about? Thanks for your help.

Dbauman, it sounds like you were previously using iMessage on your iPad and you recently signed into the same apple id on your iPhone in Settings>Messages>Send & Receive.

I have been finding since updating to ios7 that music I have not purchased has been showing up in my library, is this normal or has something happened with my iTunes account

Since updating to ios7, I have found that music shows up on my phone that I do not own, either through cd or through iTunes Store. I was wondering if this was normal after the update or something else. It coincides with the glitch with cloud music, but is much more troublesome. Not only is it music I do not want, my fear is potentially getting charged or someone else being charged for music we did not buy

Yes I understand this. I have done this, even deleted songs which I did not want on there. My concern is songs have showed up which I did not purchase. (And currently my music library is designated as "show all" off). I would like to know how this is happening and is there a way to prevent it from happening

"Apple ID has been disabled" why do i keep getting this message, it started two days ago when I tried to update my apps, i have reset my password and payment information to see if that would help and restarted my phone as well

I keep gettign this message, how do i fix it

Hello Marsha,
I found an article with some steps you can take when you get the message, "This Apple ID has been disabled for security reasons:"
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Thank you for using Apple Support Communities.
Best,
Sheila M.

How to find out if a long String has a "subString" twice or more.

I need to find out if a long String has the same number twice or more.
I need to look matches for numbers running from 000, 001....999 and if a number is found twice or more, return that number and lines there were found.
example String:
-;000 ; 1 ; 2006-12-11 ; -; job;
x;001 ; 2 ; 2006-12-11 ; 2006-12-12; do this
-;002 ; 3 ; 2006-12-11 ; -; work
-;003 ; 0 ; 2006-12-11 ; -; some
-;004 ; 2 ; 2006-12-11 ; -; thing
x;005 ; 1 ; 2006-12-11 ; 2006-12-11; reads
-;003 ; 0 ; 2006-12-11 ; -; here
Should return from example String:
003 at lines 4 and 7
Any ideas?

So there are newlines in the String?
You could use a StringTokenizer to break the String into lines, then searching on each line if it contains any of the search strings. (You need to clarify if a line can contain more than one search string).
Probably you should use a Map<String, Integer> to record the searchcounts.
Or an int[] Array if you are really sure that the Strings you search for really are numbers.
Another option is to use:
LineNumberReader lnr = new LineNumberReader(new StringReader(searchString));This will save you from explicitly having to take care for the line number.
In any case your example looks like the individual lines are semicolon separated fields and the numbers you search for always are in column two.
So after breaking up the original String in lines, you could use another StringTokenizer to break up the line in fields.

Why is En start transcoding if it just told me that I do not need to?

have HiDef footage that I edited and exported from Premiere CS3 to Encore CS4 using the BluRay High preset.
NTSC, 1440x1080, 23.976 [fps], Progressive
PCM Audio, 48 kHz, Stereo
VBR, 2 Pass, Target 20.00, Max 25.00 [Mbps]
Premiere asked me to save the file and it exported the file as .m4v for video and .wav for audio. Once AP finished transcoding it opened the Encore. Both files are shown untranscoded under the BR Transcode Status column. I transcoded the .wav file, but when I try to transcoded the .m4v file I get the following message:
The file you about to transcode is already legal for Blue-ray. Transcoding will affect its quality.
I click cancel in the dialog, but when I try to build a blue-ray folder Encore starts building with transcoding the .m4v file.
Why is En start transcoding if it just told me that I do not need to? Is there a setting I am missing?

Are you sure it's transcoding the .m4v? I have on numerous occasions had Encore CS4 start to transcode the audio that I had just finished transcoding. I seem to have a bug whereby Encore 'forgets' it's audio transcodes, and has to redo them. Could this be happening to you as well?

I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered

I just "upgraded" my iPhone with the new software. As a low vision person, your phone was always previously helpful. I now discover that I cannot use the phone easily. The font has been changed to a very narrow typeface and the greyscale has been altered to reduce contrast. The background is now grey as well rather than white. The accessibility options permit only three choices. First, increase type size. With the the low greyscale, thin typeface, increasing type size makes it HARDER to read. There is no option for contrast enhancement. Third, the background switch options suffers from the same deficit as the white background. The third choice is to enhance brightness but without the option to change contrast, this is useless. Am I missing something? Can this be fixed? How? When? Are you planning a similar negative "update"/change to other devices?

I am having the same problem. I have gone through every setting, set the bold font, contrast, larger font....everything I could find in any post to try and help - and between the new color scheme that makes it virtually impossible to use the pictures of my grandchildren as background (the picture colors now become the theme colors - which now match the colors of many of the "flat" icons...) I am finding the phone very difficult to use--espeically things like the calendar which has now become very hard to "see" and use. If I can't revert this thing to iOS6, I may have to get a different phone.

Have i just read right that ur mac needs to run 10.6.8 or more to beable to sync the new ipad to itunes

have i just read right that ur mac needs to run 10.6.8 or more to beable to sync the new ipad to itunes

guy in the shop never mentioned this today when i was askin about my operating system!!! is there anyway then that i can update my operating system to 10.6 and above as my i mac is running 10.5.8, an early 2008 imac. tried looking into it and actually got a snow leopald disc but it wont allow the update to my computer

HELP please! :) My ipod gets like lock, everything appear with lines, I already restore like three times the ipod and still happens the same, what can I do? and on some app store they just told me that restore, but well I do and is the same!

My ipod gets like lock, everything appear with lines, I already restore like three times the ipod and still happens the same, what can I do? and on some app store they just told me that restore, but well I do and is the same! What can I do?? and is new, I buy it on march!
This is a image of the ipod already restore, and everytime looks like that!

If restoring the iPod to factory defaults/new iPod dow not solve the problem you likely have a hardware problem. In that case either make an appointment at the Genius Bar of an Apple store or call AppleCare. If defective, Apple will replace your iPod at no cost.

TS1292 My pin number had been already use? I bought a $10 card and it appears that has been used. How can i solve this?

Hi!!
My pin number had been already use? I bought a $10 pin number and it appears that has been used.
How can i solve this?
I already speak with a representative of the provider company and they told me to contact Itunes or apple to solve this.
Help me please!!
I cant neither pay with my Master card debit and now with a pin.

From where did you buy this "PIN"? And did you get an actual card, or did they just send you a number? If you got only a number, then you may well have been defrauded. You'll need to go back to whoever sold you this "PIN" to resolve the problem. Apple to the best of my knowledge does not authorize any company to provide codes rather than a physical card and hence probably cannot help you if you did not get a physical iTunes card or receive a gift certificate issued by the iTunes Store themselves.
Regards.

In Adobe Bridge when I try to open my camera raws, I get a pop up box stating "Bridges parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature" What do I do? Please advise

In Adobe Bridge, when I try to open my camera raws, I get a pop up stating"Bridges parent application is not active. Bridge requires that a qualifying product has been launced at least once to enable this feature." What the heck? I have a PC and haven't had problems before.. I have adobe cloud and pay my monthly bill...

Have you opened Photoshop or any other Adobe app that Bridge works with? You need to do this if you've upgraded PS or just signed up for CC.

My computer has been infected with a Trojan Horse. It has completely taken over my Mac email account and was sending out malicious email to everyone in my address book. At the same time it infected my iPhone---I am no longer able to receive or send emai

My computer has been infected by a Trojan Horse. It has taken over my Mac email account and began sending out malicious emails to everyone in my address book. I cleared out my MAC address book and began using my AOL email account. It took a few days and then my AOL email account was infected and has now been send out malicious email to all my contacts for over a month. It has also infected my iPhone--I am no longer able to send or receive emails on my iPhone. Also, once the Trojan Horse began using my AOL email it completely blocked me from using my MAC account by sending never ending popups asking for my email password to access my MAC email account, but it never accepts my pass word. The TH has also slowed down everything on my computer. It's like I am working on an old PC with dial up connection instead of the high speed digital connection that I have. The little color wheel spins constantly as I wait for sometimes over a minute for a page to pull up. If it pulls up at all. I have tried to use the 2 disks that came with my computer to completely remove everything on my computer and then reinstall all the programs, but I am not allowed to sweep my computer clean. I thought maybe my disks that came with my computer were defective so I called Apple and they sent me 2 new disks. I am not able able to clear my computer with the 2 new disks either. I have done this before successfully so it's not something new to me. I do remember when I believe my computer became infected: I had googled an unusual sewing term, and I was opening what appeared to be legitimate sites, when all of a sudden a pop up appeared that said that my computer had been infected. I immediately shut my computer off, but it was too late. I downloaded a virus program for Mac, and it has never found a virus or problem at all. I think it is part of this Trojan Horse, but I am unable to delete it from my computer. It refuses to uninstall. The Mac Trojan Horse is real and it is terrible. If anyone has any suggestions for me I would be very appreciative,
Beth
vu

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature - Can someone help me I'm on a Macbook Pro 2013 with CS6?

I get this error message when I try to use Camera Raw in Bridge - all my other adobe products work fine. "Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature" I have a 2013 Macbook Pro - I have also updated all the know adobe updates online.

Just a clarification in general:
BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.

HP just told me that my mac has been infected. Need to find out if this is really has happen.

Similar Messages

Maybe you are looking for