HP Laptop brand new 99 windows 8 updates won't download

I am helping a lady I work with with her HP Laptop. She forgot her password so I have her laptop and I restored the system. Windows 8 has 99 updates that will not download. At least I do not think they are downloading, the bar just moves for 5 minutes but it shows 0 KB total and 0 complete for 5 minutes or longer. So I quit and give up. I have no idea why none of the updates are not downloading. I even disabled the firewall thinking that might help.

Hi, That is very normal. My suggestion: split 99 to 3 or 4 batches and try do not combine all big updates together. This may take one hour or two but next month this will be much quicker. Regards.

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I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

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Thanks Again, Ronald
<Email Edited By Host>

ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content.

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I have a new 4th generation ipod touch. I also have a new computer using windows 7. I have set up the computer and wireless is working great. I have set up and synched the ipod to itunes without problems however, I cannot connect to my home wireless network. I have done the network reset. There is no option to "forget this network" that comes up when I click the arrow. I cannot access the support document that you provide in other links because it says it is "damaged". I have my wireless network password protected but my itouch will not accept the password. I know the password I am entering is correct because I used it to join my new computer to wireless and that worked fine. I have tried about 20 times to enter the password so I know that it is correct and it will not join. Please help.

Doc Lady wrote:
I haven't gone running around town with my ipod trying to find out if it will connect to other wifi.
I've looked at those documents...that's how I knew to try all of those other fixes.
It is a linksys. That should not be an issue...as I said, it works fine with my brand new Asus Windows 7 computer.
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Message was edited by: JimHdk

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Moderator note; e-mail address removed to stop the spambots getting it

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http://support.apple.com/kb/TS5223
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Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Cliffs:
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This question was solved.
View Solution.

Help us to help you by posting the following information.
1. The complete Model Name. or Product Number. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.
Have you run the Audio playback troubleshooting wizard that is part of Windows 8.1?
Use the search charm and type in audio playback. Click on the icon for the wizard to run the troubleshooter.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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HP Laptop brand new 99 windows 8 updates won't download

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