HP laptop does not wake up from the sleep mode! Urgent help needed!

Hi everyone,
I have purchased HP Pavilion DM4 laptop 3 months ago, for the past month when the laptop goes in the sleep mode ( after being idle for several minutes) and I then try to wake up by hitting any key, even power button, nothing happens. Power light keeps beeping but nothing happens. I have to pull battery and restart the laptop, this is extremly painful as I keep loosing my unsaved documents all the time.
This happens once in every 2 tries. I would really appreciate a help!

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.
Unplug the AC adapter from the notebook PC.
Remove the battery from the notebook battery compartment.
Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds
After this, update the firmware of your Notebook by downloading it from here Let us know if issue persists even after this done.
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Similar Messages

Nano 6G does not wake up from the sleep timer in the same audiobook/track

My Nano 5G sleep timer will shutdown at the specified time and when I wake it, the Nano will be at the same track and position of my audiobook.
However, my Nano 6G will wake up in a random song as if it shuffled after the shutdown. I test by setting the sleep timer to one minute and play a book.
Is there a setting I have missed? I use ITunes to set the option to remember the position. This happens to my Audible.com books and my MP3 books.
I have Shake to Shuffle OFF. I have done a full firmware restore.

Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.
Unplug the AC adapter from the notebook PC.
Remove the battery from the notebook battery compartment.
Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds
After this, update the firmware of your Notebook by downloading it from here Let us know if issue persists even after this done.
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

C310 Does not wake up from Energy Sleep mode

Printer wont wake up from Sleep mode. I have to unplug the printer from the electrical plug. Then it connects Wireless to my network. This Piece of {Content Removed: Language Filter Evasion} is about to find its way back to the store and I'm going to look at another brand. I have had HP for quite some time. I need Help and don't tell me to call Support unless you can give me someone in AMERICA that speaks english fluently

Me too, I have had the same problem. Numerous hours spent on the phone with HP Support. Tried sequence to get into special support mode but it didn't work. This is my second C310 that has had this problem. I returned my original new one that I bought on HP's shopper site when support determined it was bad. It had the same issue. The last call I made to support they told me just ot wait for new firmware that is supposed to fix this. The do not have any idea when this firmware might be ready. They said just to wait. I have used only HP printers for over 15 years because I believed they were the best printers. I have told several customers, friends, etc to buy only HP printerst, that they were the best. Not so sure I will think that anymore now. We'll see if we ever get that firmware and it works how I feel about HP printers. I really hope it works out but I am tired of waiting.

IPhone 4 doesn't wake up from the Sleep Mode

iPhone 4 32Gb doesn't wake up from the sleep mode. When the iPhone goes into the sleep mode, I can't wake it up with the 'Power' button, neither with the 'Home' button. The phone is working, I even can hear the sound of 'unblock' slider if u touch and slide the screen at the place where the 'unblock' slider suppose to be, but the screen remains black. I have to push the 'Home' or 'Power' buttons MAAAANY TIMES to make the screen appear finally. Sometimes I need to push it 30 or 40 times!!! Or I just have to reboot the phone to make it work. But right after it goes into the sleep mode, I can't wake it again But when the phone is connected to iTunes, the sleep mode is working good (one push on the button and the phone is awaken). I tried to upgrade to 5.01 but nothing have changed. Also I've tried to synchronize the phone as 'New', but no luck again, the problem is still on the case. What I have to do? Do someone have the same problem? In Russia we have no official Apple Stores and my iPhone 4 is from Malaysia. So I can't just go to the Apple office and replace the phone. What can I do?

No, I don't have a case only a protective membrane on the screen... and I've tried to reset the iPhone by holding the 'Power' and 'Home' buttons with no result. After this reset the phone is working normally sometimes for about ten minutes (wakes up after one push), but then it's all repeats. And I repeat, that if I connect the iPhone to the PC with the USB-cable, the sleep mode is working fine, just like it should (I can wake the phone with one button push).

New powerbook does not wake properly from sae sleep

Hi
Since the battery update my new powerbook is not waking correctly from safe sleep. The grey screen shows it "rebooting", and then the last screen I was on appears, but the machine does not respond to trackpad/keyboard input, nor does the clock update etc.
A friend has the same problem with his. Is this a common issue for people? Any ideas of how to resolve it?
This means it is it effectively impossible to calibrate the battery.
Many thanks
Rhys

I am having the same problem.
The battery runs low and eventually the PB puts itself to sleep.
I plug in the AC adapter then press the power button and it wakes up as normal (via Safe Sleep - white wash screen etc.)
But then once it has started it does not respond to anything on the trackpad or keyboard (even bluetooth keyboard). Only the power button works.
I have tried resetting the PMU but that has had no effect.
At the moment I just have to plug the PB in before it puts itself to sleep.

Computer does not wake up from stand by mode?

After leaving my mac alone, without doing anything for a while, the screen dims and eventually turns off (and it goes into standby mode, normally I presume). I think I have a screensaver set, but it never turns on and the screen is always black.
The serious problem comes when I try to wake the computer up. Jiggling the mouse, using the keyboard, and even pressing the power button do not usually invoke any response. The screen does not turn on unless I persist for 10 or more minutes in some situations. I have even unplugged, and plugged the computer back in with little or no results. Sometimes the screen will flash on for a second then turn off again. When I finally get it working it operates normally until the next time I need to wake it up. If I have any programs open before letting the computer fall asleep, then they are still open when I finally get the computer running (unless I unplugged it).
This is getting extremely annoying, and I can not seem to fix the problem. Do I have a virus? Is something malfunctioning? What can I do about this?
Getting a mac is seeming like a bad decision ...

This is absolutely not a virus, or any other kind of malware.
One thing to try is resetting the SMC.
If that doesn't work, it's possible that you have some bad software installed that is causing problems. Try restarting in safe mode, then leave the machine alone and let it go to sleep. Does the problem recur in that case, or does it go away? If it goes away, then returns as soon as you restart normally, it's a third-party software problem.

After Thunderbolt Firmware upgrade display in target mode does not wake up from screensaver

Hi!
I have a MacBook Pro 2011 (Snow Leopard) connected to an iMac 2011 (Lion) via Thunderbolt. The iMac runs in display target mode.
Last night I update the Thunderbolt firmware on both systems via SW update. Now I have the problem, that the iMac display does not wake up from screensaver mode when I enter the password to unlock the MBP blind (the iMac screen is the main display).
I have to do cmd-F2 twice (do disable and enable) target display mode to get it back to life.
This worked fine before the Thunderbolt updates.
Does anybody else have that problem?
Thanks!
Hank

I have a 2.2Ghz Macbook Core 2 Duo system purchased in December 2007. I have 2GB RAM installed.
My system has developed a weird problem where it won't come out of sleep ... 100% of the time now.
I've tried resetting PRAM/NVRAM, resetting the power module and even reinstalled Leopard. Nothing has helped. I'm at my wit's end.
When I put my system into sleep mode, it goes into sleep mode as you would expect. However, when I wake the system (by opening the lid or pressing any key), the system looks as though it's come out of sleep (ie. there's a picture of desktop) and I can move my mouse but I can't click anything. I can't Cmd-Opt-Esc either. I have to perform a hard-reset at that point.
I have quit all other applications to try to isolate the problem and I'm beginning to think it's either Leopard or my MacBook. Either way, it's annoying as **.
Has anyone come up with a way to fix this? Doesn't seem like I'm the only one.
Thanks,
Chris

TS1367 my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

Do you have a compatible OSX installed on this 'storage' HDD? If not, it will not boot your MBP.
Ciao.

I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?

I bought a macbook pro on november 2011 wich had Lion OS installed on it. Playback plug-in in Mainstage 2.1.3 does not play files from the beginning (it leaves out like 50 mSecs or so). Is there a way to revert to Snow Leopard OS?

BrettGoudy wrote:
...Is there any way I can install a partition that runs snow leopard on my early 2011 MB pro with what I have (new SSD, New RAM, Current version Lion running, no external drive, lack of original snow leopard disks [I lost them ] and the general 10.6.3 snow leopard boot disks)...
As the last post suggests, call Apple and order a replacement original disc for about $17. They will ask you the model and serial numbers.
Your retail version of Snow Leopard OS 10.6.3 will not work on that Mac as it requires a minimum of OS X 10.6.7 to boot and operate.
Another alternative is to again borrow another Mac to install your retail Snow Leopard into an external HD or partition, upgrade it to 10.6.8 and then clone it back to a partition on your MBP.

Would like to use an alarm clock. I need the alarm clock to function from the sleep mode. A review said that MAC products will not allow a program to wake up a Mac. Is this correct ? Are there any products in the Mac store what will function from the

Would like to use an alarm clock. I need the alarm clock to function from the sleep mode. A review said that MAC products will not allow a program to wake up a Mac. Is this correct ? Are there any products in the Mac store what will function from the sleep mode ? How do I check this out ?

You can set times for your computer to turn on or wake from sleep in the Energy Saver system preference pane using the Schedule... button.

Trying to get ESN off of iPad but iTunes on my laptop does not list devices in the left hand column

I am trying to get my ESN off of my iPad but iTunes on my laptop does not list Devices in the left hand column

i am not sure the pad will have an esn. that is a phone based system that is being replaced by the meid number. Can you find that?
Just out of curiosity, what do you need the esn for?

My imac takes about eight minutes to be fully functional after a cold start or from the sleep mode. The hard drive sounds like it has to go through a number of gyrations before being fully loaded. When I first bought the imac start up was much faster

My Imac takes about 8 minutes to be fully functional after a restart or awakened from the sleep mode. I can hear the hard drive making a number of gyrations before it's ready to let me do stuff. This is a 5 year old machine and was much faster in the beginning. Any suggestions?

Impossible to say however it may need more RAM, or if you have been turning it off every day it isn't given the opportunity to run it's daily, weekly and monthly maintenance. This is all done in the background in the middle of the night. I would recommend following the steps in 25 Ways to Speed Up Your Mac until you find the cause of your slowdown.

DELL Inspiron N5110 does not Shut Down and does not wake up from Sleep

Hello.
I have Dell Inspiron N5110 which cannot shut down neither in Windows 7 nor in Ubuntu Linux. I specifically booted Ubuntu Live from the CD to eliminate the possibility that the problem is in the Windows 7. Shutdown in Ubuntu does not work either. This proves that the reason in not a BACKGROUND application in Windows that remains hanging and does not allow the laptop to shut down.
The laptop cannot wake up after Sleep or Hibernate either.
I have tried every solution that you advised to all the other people in the forum that have the same issue.
1. The laptop cannot shut down in Safe Mode either.
2. It cannot shut down even after Clean Boot Mode - all non-MS services disabled and all Startups disabled.
3. I tried changing the Advanced Power Options of "Allow Hybrid Sleep" - both ON for "On AC Power" and "Running on battery" - no change.
4. I tried installing the latest video drivers for Nvidia. This did not help either.
5. Running only on battery does not change anything - still cannot shutdown.
6. Running only on AC adapter without battery - still cannot shutdown.
7. I tried removing the AC adapter and battery and holding the POWER button for 30 seconds to RESET the laptop - did not work.
ATTENTION: I've been reading your forums all day and saw at least 10-15 reports of the same problem and not a single fixed case.
8. This is why I have not tried Flashing the BIOS to the latest version - I read other people tried that and it didn't work either.
9. I loaded BIOS default settings (F9) - still cannot shutdown.
REMARK: Changing something in the BIOS and trying to Exit once caused the laptop to freeze and I had to Power Off by holding the button for longer.
10. I ran DELL Diagnostics from Boot menu (F12 at startup) - no errors found.
11. I could not locate IEEE 1394 Adapter in Device Manager to change its Power Management settings.
Actually none of the suggestions you may give for changing something in Windows makes sense because I already mentioned that shut down in Ubuntu does not work either.
The issue seems to be either in the BIOS or a hardware problem. But which component? Is it the CD/DVD drive?
This is a new laptop.
Please advice how to proceed. If you know which component fails please tell me.

Remove the keyboard and palm rest (guide from dell shows you how) and you should see a small coin cell battery. Remove it for at least 10 seconds, then put it back in. Enter BIOS and make sure there isn't anything weird that was changed. It should work properly now. I have had this working in Ubuntu 12.04 for the last few days, with no problems.

Lenovo 11s- Screen Does Not Wake Up From Sleep

My Lenovo Yoga 11s does not wake up after putting it to sleep. I will press the power button multiple times, but the screen stays black. To turn it on I have to press the power button for 10 seconds so it completely shuts off, then I push the power button to turn it on. However when I do this all my tabs and windows are closed, which is very inconvenient.
Please help me find a solution!!!!!!!!!!!!!!!!!!!!

hi Parabola,
Thanks for Posting
Can you try checking this step
http://www.dummies.com/how-to/content/activate-hybrid-sleep-on-windows-pcs.html
Turn ON the Hybrid sleep and see if that fixes the issue,
Hope this helps
Cheers!
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

After installing iCloud mac does not wake up from sleep

I have all of the necessary components and software for running iCloud however my computer will not wake up from sleep. I only get the gray sceen. Any ideas?????

You shouldn't need software (other than Lion).
I'd reboot it and see if that gets around the issue. It isn't supposed to do that.
Press and hold the power button until the Macbook reboots.

HP laptop does not wake up from the sleep mode! Urgent help needed!

Similar Messages

Maybe you are looking for