HP laptop, Graphical Problem

I get strange graphical tearing and or lines when playing certain games, and they were running fine about 2-3 weeks ago

Hello Libagale,
I have read your post on how your notebook is displaying strange graphical tearing, lines appearing during gameplay, and I would be happy to assist you in this endeavor!
Since you mentioned that your system was able to run games just fine 2-3 weeks ago, I recommend following this document on Using Microsoft System Restore (Windows 8). This should help return your system back 3 weeks ago to when it was able to run the games successfully.
For more assistance, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you have installed on your computer.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
What games are you running when this incident occurs?
If this happens when viewing videos off of YouTube or Windows Media Player.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Similar Messages

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    Hi all,
    I own a X230 Tablet with the Intel HD4000 running Windows 8 Release Preview. I know it's still a beta but I was just wondering if anyone else has run into major graphics problems on Windows 8 Release Preview. I'm currently using the most up to date W8 64 bit Drivers from intel.
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    Solved!
    Go to Solution.

    welcome to the community.
    how do the intel beta drivers you're running compare to the beta lenovo drivers available in the matrix here:
    http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT072084
    actual video driver here:
    http://support.lenovo.com/en_US/downloads/detail.page?&DocID=DS030728
    posted 2 days ago.
    cheers.
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
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    PM requests for individual support are not answered. If a post solves your issue, please mark it so.
    X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
    I am not a Lenovo employee.

  • X220:Graphics problem with full screen videos

    I have got my X220 laptop last month. I am facing problem while playing youtube videos full sceen.
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    what do you mean by major graphics problem, please elaborate.
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    May this year, be the year of 'DO'!
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  • Need help regarding graphics problem,!!​!

    Hi,
                    I’m a Customer of your prestigious Organization, recently I bought a HP Laptop MODEL-15 D-103TX , everything is fine with my Laptop and Feeling proud to use this HP product , But I’m facing strange problem that my Laptop Graphics are running smooth when I connect to my AC power Charger , but as soon as I Disconnect the Power Cord , I lose the Graphics performance as I was getting it when I was connected to Power, and it makes me feel Very annoyed  that HP product can give such a silly but headache problem,
                                    I had even downloaded the HP drivers from the Official HP Website and Installed them Correctly as per the STEPS given in your Website, and even tried by Configuring the POWER PLAN to MAXIMUM performance, and even Calibrated the Battery according to the HP SUPPORT ASSISTANCE and it shows that Battery status is OK, but too I’m facing the same problem,
                    I hope you respond to my mail ID as soon as possible, and help me to solve this problem and maintain the SERVICE STATUS and PRIDE of HEWLET-PACKARD, Please Don’t make me upset, and don’t make me to take any further sever Actions.
                                                      ​                                                  ​                                            Thank You

    Hi @Tajuddin_Hongal ,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that while connected to AC power your performance is good, but once you disconnect and run on battery the performance drops.
    You have updated the driver and checked the power plan.
    Your system has switchable graphics.   HP 15-d103tx Product Specifications.  Your processor has an integrated Intel 4600 and you have NVIDIA GeForce 820M (2 GB DDR3 dedicated).
    When you are connected to AC it uses the high end to deliver the best performance, when you switch to battery, to save power, it switches to the lower end.  You should be able to configure the graphics in the Catalyst Control Center  to change this behaviour.  Here is a link to assist you with that endeavor.
    Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
    If you are still having an issue, I suggest contacting HP support for further assistance.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region Technical Support Sitemap .
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Graphic problems in OSX with following Crash

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    Seems this is a widespread problem so I close this thread in favour of the existing one, accessible at:
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    MacBook (2GHz, 512MB) - 4H622xxxxxx   Mac OS X (10.4.6)  

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    Hello firstcl,
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    Please tell us which games you try to play.
    Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
    Please insert your type, model (not S/N) number and used OS in your posts.
    I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
     English Community       Deutsche Community       Comunidad en Español

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    Liyad Salem Mridu.
    Please hit Kudos, if I help you!

    hey , can u help me ? i am having the same problem

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    Click Customize to select which parts of Mac OS X you’d like to install, or click Install to perform a basic installation (recommended).
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    If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X Install DVD.
    If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer, including Apple software, third-party applications, and other printer drivers, review the instructions in the manual that came with your computer.
    If you need to reinstall Mac OS X and you’ve been using Time Machine for backup, you can easily restore your applications, files, and user settings from your Time Machine backup disk after you’ve reinstalled Mac OS X.
    Happy Holidays!!!
    Carolyn
    Message was edited by: Carolyn Samit

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