Hp laptop is missing files so it wont start

my hp laptop is missing files so now it wont start. i've been trying to restore it but it keeps shutting down while the disk is running

Hi,
Can you post back with the following.
1.  The full Model No. and Part No. of the notebook ( from the service tag underneath your notebook ).
2.  The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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