Hp laptop windows 7

I recently installed the AVAST anti virus on my hp laptop.  when it finished installing, it said i had programs that had viruses and gave me a list of options.  I believe I may have deleted everything from my laptop.  I thought i chose the option to remove the viruses but am wondering now if I removed the programs.  when I power on i get the windows is starting and the the screen goes completely black... just goes to show to let the experts handle these things.  Someone please help as it has 1000's of special pictures and school work on it. thanks so much

Hey @brismom7897 ,
Welcome to the HP Forums!
I understand you've run a scan with AVAST and now are unable to boot into Windows.
Good news is, the Recovery partition should have been left untouched as it's a protected drive.
Try launching the HP Recovery Manager to run a system restore back to before you installed the AVAST software. This should undo any changes that were made without affecting your personal files.
Tap F11 while the notebook turns on and once the HP Recovery Manager has been loaded select the System Restore option.
Let me know if that works.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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            DeployRp::CalculateRp @ DeployRp.cpp : 1740 RM Software size : 63933517 bytes.        
            DeployRp::CalculateRp @ DeployRp.cpp : 1745 BootRM.wim size : 268793098 bytes.        
            DeployRp::CalculateRp @ DeployRp.cpp : 1750 Patch Folder size : 369308088 bytes.        
            DeployRp::CalculateRp @ DeployRp.cpp : 1755 File4Rp Folder size : 0 bytes.         
            DeployRp::CalculateRp @ DeployRp.cpp : 1761 Extra space : 2371154178 bytes.        
            DeployRp::CalculateRp @ DeployRp.cpp : 1766 Prevented Extra size : 0 bytes.        
            DeployRp::CalculateRp @ DeployRp.cpp : 1776 Recovery Partition estimated size : 15807695464 bytes.      
            DeployRp::CalculateRp @ DeployRp.cpp : 1777 Recovery partition estimation complete.        
               DeployRp::CreateRp @ DeployRp.cpp : 2072 Start to create recovery partition ...        
                    DetToolRpInfo @ DeployRp.cpp :  122 PartitionCount: 4. PartitionType: 0. PartitionNumber: 0. PartitionStartAddr: 0 bytes. PartitionLength: 0 bytes  
                    DetToolRpInfo @ DeployRp.cpp :  122 PartitionCount: 4. PartitionType: 12. PartitionNumber: 3. PartitionStartAddr: 79917219840 bytes. PartitionLength: 108093440 bytes
                    DetToolRpInfo @ DeployRp.cpp :  122 PartitionCount: 4. PartitionType: 7. PartitionNumber: 2. PartitionStartAddr: 209715200 bytes. PartitionLength: 73013395456 bytes
                    DetToolRpInfo @ DeployRp.cpp :  122 PartitionCount: 4. PartitionType: 7. PartitionNumber: 1. PartitionStartAddr: 1048576 bytes. PartitionLength: 208666624 bytes
                    DetToolRpInfo @ DeployRp.cpp :  156 Can't find valid Rp index.         
               DeployRp::CreateRp @ DeployRp.cpp : 2090 Invalid Rp index          
                            wmain @    SRD.cpp :  93 Executing call 'L"drp.Deploy()"'         
                            wmain @    SRD.cpp :  38 Output            
    ERROR: call L"drp.Deploy()" failed.             
                           wmain @    SRD.cpp :  38 Output - Returned HRESULT = 0xe0ef002f    

    Hello k877
    I am sorry to hear you are having issues reinstalling your operating system. I am providing you with a link here to a document titled Recovery Disk Creation Error Codes (Windows 7). Now document is for creating the recovery disks but the error is showing up in your error log (0xe0ef002f). The error according to the document is the File/directory does not exist. It looks like a function call Deploy() is attempting to access this File/directory and is unable to.
    This leads me to think that it is the disks that you are using. It would stand to reason anyways as you state you have tried this on multiple hard drives. A good test would be to check to see if your error in the error log is the same every time. If it is happening at the same point each time then simply order a new set of discs from here.
    I hope this resolves your installation issue. Thank you for posting your question on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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