Hp laser jet 1020 is printing blank pages after it fell off my desk

The printer appears to run just as it did before it fell on the carpeted floor, but the pages come out blank. Can it be repaired or is it toast?

Hello,
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HP 3510 All In One only printing blank pages after cartridge replacement

Recently replaced my blank ink cartridge after supply level showed low, and printed output looked faded.
Using genuine HP product - check
Cartridge supply level good - check
Powered on and off twice - check
Installed, removed, re-installed cartidges - check
Good paper - check
Alignment prints blank page - does not print partial or low quality, just produces a blank page.
Printing from my computer, a word document, also produces a blank page - not parital - blank.
Was printing before the HP cartridge change.
Did I buy a bad HP cartridge?
Any help would be appreciated.

Forgot to mention that I am not getting an error message either, except when I go through the motions of scanning the (blank) alignment page. That error is related to the fact that it is blank though.
Thanks for any assistance.

Laserjet 4M Plus (C2039A) prints blank pages after cleaning?

I have a Laserjet 4M Plus (C2039A) that was working well. I was getting toner streaks so I disassembled the covers and cleaned dust and toner out. Cleaned plastic and plates with soapy sponge, cleaned rollers with alcohol, brushed and used air to clean dust. I'm good with mechanical projects. After re-assembling, I print blank pages. The menus, display, and computer interface seem fine. Paper feeds correctly. Self Test displays no errors, but I am unable to read printed test results or settings. I went into Service Mode, and ran Self Test there. I'm ready to disassemble it again, but do not know where to look for improper fit. What would prevent any characters from being printed? I'm using Windows XP drivers, and parallel port cable.

Hello kbright,
Welcome to the HP Consumer printer Forums.
The product you have is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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Printer model hp laser jet p3005dn always prints second page in landscape format.

Printer prints even page in landscape format only. Even if in program (say msword) the page is in portrait format.

Hi,
The instructions (from your link) say you have to connect USB, how do you connect it now ? HP does not supply driver but Windows 8 & 8.1 MAY have generic/basic driver for it. The link also says you have to use Windows update. Amazing to see a 15-20years old printer is still up and running, only the Operating system kills it.
Regards.
BH
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How to print blank page after group change

Hi,
I would like to print my report like this:
(No1)
Page1
Page2
Blank Page
(No2)
Page1
Page2
Blank Page
No3
How can I make this?
Thanks
Gregor
gt

Insert an empty frame with a Page Break Before and Page Break After, or use these properties to see if you can get the result you want in your current layout model.

Firefox 17 on Windows 7 prints blank pages after printing selection

I need to be able to highlight text on a webpage and print only that text using the print selection inside the file/print tab. However, instead, I am getting only that highlighted text AND then blank pages (with headers and footers) keep printing (how many pages that print depends on the actual size of the webpage).
I have Windows 7, 32bit and Firefox 17. I updated Firefox this morning and restarted but the problem still exists. I did not have this problem when I had Windows XP.
The print selection works properly in IE9.

Firefox's Print Selection feature has always left much to be desired...
What I get is blank pages ''before'' the selection but not after. You get blank pages for the entire document? That's especially unhelpful.
I am aware of two ''workarounds''. Each isolates the selection by itself so you can print it normally, i.e., without choosing Print Selection.
'''[https://addons.mozilla.org/en-US/firefox/addon/nuke-anything-enhanced/ Nuke Anything Enhanced]'''
After installing this add-on, when you have a selection and right-click it, you can choose "Remove everything else" to isolate the text for printing. Note that you need to reload the page to see the rest of the content again.
'''Bookmarklet'''
Before learning about the above, I wrote a small script to isolate the selection for printing. I wouldn't use it if you are filling in a form, making a purchase, etc., since the script duplicates part of the page and this may break the form. On the other hand, at least there is some level of undo without reloading the page.
If you want to try it, here are the steps:
(1) Select and copy the following line of script (it's all one long line):
javascript:var sel=window.getSelection(); if(!sel.isCollapsed){var rng=sel.getRangeAt(0); if(!rng.collapsed){var docfrag=rng.cloneContents(); if(!document.getElementById("divHideMe")){var rng2=document.createRange(); rng2.selectNodeContents(document.body); var myContainer=document.createElement("DIV"); rng2.surroundContents(myContainer); myContainer.setAttribute("id","divHideMe"); rng2.detach();} myContainer.style.display="none"; if(document.getElementById("printFrag")){var myFrag=document.getElementById("printFrag"); while(myFrag.firstChild) {myFrag.removeChild(myFrag.firstChild);} myFrag.style.display="block";}else{var myFrag=document.createElement("DIV"); myFrag.setAttribute("id","printFrag"); document.body.appendChild(myFrag);} myFrag.appendChild(docfrag); rng.detach(); var myP=document.createElement("P"); myFrag.appendChild(myP); myP.setAttribute("id","killBtn"); var myBtn=document.createElement("INPUT"); myP.appendChild(myBtn); myBtn.setAttribute("type","button"); myBtn.setAttribute("value","Return to Page"); myBtn.setAttribute("onclick","document.getElementById('divHideMe').style.display='block'; document.getElementById('printFrag').style.display='none';"); myStyle=document.createElement("STYLE"); myFrag.appendChild(myStyle); myStyle.setAttribute("type","text/css"); myStyle.setAttribute("media","print"); myStyle.innerHTML="#killBtn{display:none}";}} void 0;
(2) Right-click the Bookmarks Toolbar and choose New Bookmark. (If you do not ordinarily display the Bookmarks Toolbar, you can add it to the menu instead. Whatever will be convenient.)
(3) Click in Location and paste the script.
(4) Click in Name and name it whatever you like (I call it Crop4Print) and then click Add.
Now after selecting text, click the bookmarklet button to hide the rest of the page.

Hp Laser Jet 1020 network printing fail over win7 and Vista

Printer prints fine when is connected to computer trough USB but when shared over the network between Vista or 7 and another PC tries to print. Jobs stays in the queue labelled 'Printing' but nothing happens.
Printing over the network only works when 'Print Spooler' is manually stopped and then restarted on the PC the printer is connected to for each job!
Printer used to work fine under XP with network sharing.
On local and networked PC, the printer use port "USB001"
Searching trough many forums i found this problem sill remains unsolved for 1020 and some other printers.
I have to admit that i had test all available versions of a driver.

Have you tried to setup the Local Port using, \\Win7Computername\Printername on the other computer?
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I am not a HP employee.

Kodak printer printing blank pages after upgrading to OS X Yosemite

Since updating to OS X Yosemite last year, I have been having trouble printing to my Kodak Office Hero 6.1. Print message sends perfectly to printer but the page is just printed as a blank. The printer head moves as if it was printing but no ink comes out. I have done the following:
1. Changed printer cartridge
2. Reset printer and the WIFI network is prints through
3. Updated the software settings through Kodak
4. Removed and re-added print drivers through apple
I am at a loss to know what to do now. Any ideas?

This worked for me-
Do the following steps to address the issue:
Go to Spotlight, then enter Terminal and press Enter.
The terminal window/program opens.
Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
Enter your system OS login password when prompted.
Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:
Last login: Mon Nov 10 16:34:57 on console
Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
Password:
Sorry, try again.
Password:
Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
Macintosh:~ lindaterry$
Try to print again.
If the issue continues, contact us for further support.

To print blank pages

HI All,
I have requirement to print blank pages after first page. the number of blank pages to be printed are dependent on the number given from the selection screen.
for example if in the selection screen the number is given as 2 ....then 2 blank pages should be printed. that means total 3 pages should be printed.
When am printing its going for 4 pages rather 3 pages.
Pls, suggest me the possibilities.
thanks
-suresh

There have been some changes in the contacts on the supplies, but this should not cause any issues in printing.
I would suggest you try the troubleshooting steps in this document. If that does not resolve the issue then the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Laser Jet 1020 will no longer print Internet/email. Error message is res://ieframe/dll/preview.js

Laser Jet 1020 used to print just fine from internet explorer. Suddenly it quit printing and I get an error message res://ieframe.dll/preview.js The bottom of the error message asks if I want to cancel script. Prints fine from other windows applications. From the Internet, the correct printer is selected? Any suggestions?!
Laura

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Run the HP Update Tool from Start Menu > All Programs > HP if your printer installs it, rebooting afterwards if necessary.
7) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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Can't print to hp laser jet 1020 printer connected to airport express

Hello All - I recently bought an airport extreme so I am doing some re-configuring of my home network but I am having issues getting the desired out come.
I have the airport extreme connected to the modem. From the extreme in another room, I have an airport express connected to the airport extreme wirelessly (I set that up through the airport utility without any problems.) Now I want to connect my usb hp laser jet 1020 printer the airport express to print from. I have a windows 7 machine. I can see the printer connected to the airport express through the airport utility. I have tried to use the bonjour print service to set up the print connection. Bonjour sees the printer connected as well, I run through all the prompts and click finish, but when I go to print something, it goes to print que and nothing happens. (side note, the printer works just fine when connected directly to the computer).
So I guess my question is, it appears the computer sees that my printer is connected to the airport express. But some point along the way, when I go to print, the message gets lost or goes to the wrong place. I am on the right track? Any other suggestions?
Thanks.

Does "plugged into it" mean that the printer is connected using USB or Ethernet?
If USB, have you run Bonjour for Windows to find and configure the printer? (Pages 16-17 in the Setup Guide)
Bonjour Print Services for Windows v2.0.2

1020 Prints blank pages

HP printer 1020 Q5911A built in August 2007 fails to print after install. (posted to another solved thread).
I bought a used 1020 (circa 2007 with 2400 pages printed) for some friends. Upon connecting to their Dell desktop, it took off, loaded the USB drivers from window's site, then some drivers from HP's site. Attempts to print cause flashing red and green lights alternately, followed by the printing of a blank page. I tried my laptop but to no avail. I took it home for a more careful analysis which follows:
I have an identical 1020 which I'm very happy with. (circa 2006 with 2400 pages) I downloaded the LJ1018_1020_1022_Full_Solution Original CD install application and the HP Printer Scan Doctor to a thumb drive. By deleting the 1020 printer and reinstalling from scratch, my 1020 prints fine. Connecting my friend's 1020, deleting the 1020 and reinstalling the software, it will not print the test page as requested. Upon re-doing this procedure, I observed that on the first attempt to print the test page, the printer alternately flashes the red and green lights and prints a blank page. Additional attempts to print the test page causes a solid green light and a blank page printed. After several successive attempts to print the test page(5-6), it started printing a document I may have attempted to print much earlier (days). But nothing showed in the queue. It continued to print this document on the next several attempts to print the test page, but I can no longer be duplicate this behavior. This shows that the fuser, etc., is working. (The printed test page by the former owner is what sold me on the purchase.) I installed another toner cartridge, but no change.
I ran the HP Printer Scan Doctor. Everything checks out OK. I'm a retired computer test developer, so I know my way around, but this has me stumped.

Let me clarify. Upon connecting the printer to my friends system, it took off and loaded USB drivers and HP software, but would only print blank pages. One of the pages I chose to print was a scratch document, which appeared to go to the printer with flashing lights on the printer as normal, and I assume it got stored in the printer's memory. By making the printer not-ready (no paper), attempts to print the test page, caused them to show up in the queue. Making the printer ready w/paper caused it to apparently transfer the files to the printer, but they came out blank. (I'm not sure how this works: Does the software in the host construct the test page using data collected during device initialization and send the page to the printer, [which I suspect], or does the printer construct the page on the fly locally and print it?) This was true whether using the Dell desktop or my Lenovo laptop. After deleting the printer and reloading the software on my laptop, the symptoms remained. So I took the printer home to troubleshoot it. Hooking up my printer to my laptop, it would not print until I deleted the printer and reloaded the software. (I take it that there is some data that is specific to the printer that prevents switching printers without reloading the software- perhaps microcode difference. But it appears to download new microcode everytime the software is reloaded. Many years ago I redesigned the Dot Matrix printer tester when IBM went from the 40/80 chars/sec to the 120 cps, so I know that interface, but now everything is intelligent.)
Running the scan tool showed everything working properly, so I assume that its was doing some communications tests as well as some self tests. No !'s.
Having limited visibility to the internals, I just kept trying to run the test page several times. The first page after software reload causes red/green alternately flashing during file transfer, followed by the printing of a blank page. Subsequent attempts printed blank pages, That is untill I kept trying and all of a sudden it started printing the scratch document that I had requested it to print many pages before and over at my friend's house. So it appears that it just kept walking through old memory in the printer and printing whatever it found there, and not the freshly downloaded test page. Wierd! This it continued for 3-4 test pages, probably because I had previously requested it to print the scratch document several times. Like the pointer is not getting (re)set to the correct location in the printer memory after downloading the file.
My laptop runs windows 7. Not sure about my friend Dell, but the symtoms are the same. I appreciate the instructions for a complete uninstall, etc and I will try that. However, I don't have to do that to get it to run my 1020 which is only a year older. I can't imagine they changed the pc card in the printer, tho that could happen. Its like its getting the wrong microcode. How do I interrogate the pc card, or does all that show up on the test page. And can the test page be redirected out of the queue to a file so that it can be examined using document software.
I will download the software and do the procedure as you suggest. However, I hate to do this on my fully functional laptop using my printer. The printer is connected directly to a USB port on the computer.
As a EE, and having the same problem both at my friends house and mine, and with my printer and my friend's printer plugged into the same power strip, I think a power strip problem is remote indeed.
I'll post another reply after I run the HP Printer Install Wizard and report the results.
Thanks much.

HP Laser Jet 400 Color Printer won't print from my mac but will from others on the network.

My HP laser jet 400 color printer will not print from my mac except when I send a test page. The other printers on the network are printing with no problems. Has anyone else had this problem? Help?

Hello ElizabethF,
Welcome to the HP Forums!
I am sorry, but to get your issue more exposure I would suggest posting it, in the commercial forums since this is a commercial product. You can do this at HP Enterprise Business Community.
Hope this helps!
RnRMusicMan
I work on behalf of HP
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HP LJ 1320 only prints blank pages

The printer will only print blank pages. Test pages are also blank (including from the Green Button). This is a recurring issue. It was solved in the past by fiddling with the cartridge and mechanical parts inside (we don't know what exactly sovled the problem). Toner is full. I ran the HP Diagnostic Tool and it found no "X"s.
I verified that the following mechanical parts are functional:
switch on left side of cartridge door
plastic tab on top right of door, which connects to laser spring/switch
spring/switch underneath top panel, which seems to enable laser
arm/gears to enable paper spindle
contacts on printer-side of toner/printer connection (this part slides from side to side 1/4 inches, and I tried printing with it in various locations)
There seem to be no error beeps/tones when the printer starts up or when I close the toner door. (However, it was capable as I bypassed one of the switches and it made an error tone at that point).
I think it must be something like a dead laser (however, I think the laser is invisible and we cannot test tosee if it is functional).
Any other ideas/solutions would be appreciated.
I forgot to mention that the low-toner light is not lit, and we've had this issue with both new and old-working toners cartridges.
Message Edited by measterbrook on 11-10-2009 09:57 AM
Message Edited by measterbrook on 11-10-2009 09:58 AM

Has anyone else had this problem? I have a LaserJet 1320 that started doing the exact same thing last week. I'm wondering what I have to do to get it working again. Anyone know something about these units?

Where can I get an HP Laser Jet 5 Basic Printer driver

Where can I get an HP Laser Jet 5 Basic Printer driver, besides using the windows Update button.

Here is the product page for the Laserjet 5p/mp page. This will be the best place to find what you need. If it is not listed here, then the only other place to get the driver is through windows update.
Laserjet 5p/mp
I am an HP employee.
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Hp laser jet 1020 is printing blank pages after it fell off my desk

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