Hp laser jet m1005 scanner error problem

my hp laser jet m 1005 mfp the problem is scannrer error code 12 i want its solution and hp office conact noumber and address in aurangabad

Hello bhandare,
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Laserjet m1005 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
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Hp laser jet M1005 my problem scan error 12

hp laser jet M1005 my problem scan error 12

Hello Rehantoheed,
Thanks for the post. With this one, we might need a little more information such as error message symptoms, what OS, copy fine? If you are running OS 10.7 LION, I've included a link below that may assist with this scanning issue. Good Luck!
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I worked for HP but my posts and replies are my own....Thank you!
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Hp laser jet m1005 mfp is in initializing state not coming to ready how can i solve it

hp laser jet m1005 mfp is in initializing state not coming to ready how can i solve it

Me too. I have this exact same problem. Can anyone help?

I have hp laser jet m1005 mfp can we scan document pdf format?

Dear Sirs,
I am useing hp laser jet m1005 mfp, can i scan and make PDF document insted of JPEG etc.
Kaushik
kaushik

Hello Kaushik9
The product you have is a commercial printer. I suggest posting in the HP Business Support forum for a better chance at finding an answer.
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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My color laser jet cm1015 has error message 51.23

Printing was misaligned so I followed instructions on a you-tube video to clean the laser box. Now, that I completed that, I get an error 51.23. It does not help to turn off and on again. Is there a diagram that illustrates the cable that I need to reset that will correct this problem? or is there a board or cable that I can replace? I would need a part number for those.

Hi phthora
The following HP troubleshooting documents may be of help. I believe 51.23 is a yellow scanner error. The Re-connect ribbon cables to DC Controller PCB Forum thread includes an image that might be helpful.
HP Color LaserJet CM1015 MFP and CM1017 MFP Series Printers - Control Panel Error Messages
RE-Connect ribbon cables to DC Controller PCB (CM1015 MFP)
HP Color LaserJet CM1015/CM1017 MFP User Guide
I hope this helps you.
Regards,
BethenyF
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SOLVING OF SCANNER ERROR 12 in printer HP LASER JET M1005 MFP

PLA REPLY +LY

Hi,
Please follow this support document to resolve this issue: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=1...
if issue doesn't resolve, keep printer turn OFF for couple of hours and turn ON again. If still issue not resolved, this printer may require service, you can contact to HP support group.
Thanks,
ExpertOne
Although I am an HP employee, I am speaking for myself and not for HP.
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HP LASER JET 2840 SCANNER PROBLEM

Received Error 5 Turn off then on, I did it a lot of times already but still not working. Is there something wrong with the scanner bulb? Is it replaceable or just needs some cleaning. Outgoing fax, copying and scanning are not working. Can I disassemble the scanner unit? I need help please, Thank you.

Scanner 5 errors are caused by the scanner bulb not being able to find home. Usually this an indicator that the scanner motor may be about to fail. Usually a power cycle may resolve it temporarily.
-Verify the CLJ2840 has the most updated firmware from hp.com. There has been some firmware fixes in firmware to alleviate some scanner 5 errors.
-When the scanner 5 error is not recoverable from a power cycle- the printer will need to be serviced with most likely a scanner sub assembly and possibly a formatter as well.
Although I am an HP employee, I am speaking for myself and not for HP.

Laser Jet 1536dnf fatal error message while installing driver

HP Laserjet 1536dnf
Windows 8.1 64-bit
Got the printer a month ago and originally had no problems installing the full package software using the cd that was provided. The printer part worked great. I had to uninstall the software because the scanner on the 1536dnf was not being recognized by any programs on my laptop.
Now, I'm having problems re-installing the full package software on my windows 8.1 64 bit using the product's cd that came in the box. After the installer recognizes the printer is connected through wired network connection (not using USB cable) it attempts to install the software and gives me an error " Fatal error occurred preventing product use." No error code. It forces me to hit the cancel button and uninstalls all the files.
I have tried the following: uninstalling the 1536dnf software from the laptop, restarted my computer, updated my Adobe flash to the current version (not sure why but one of the forums on here mentioned it). I have also tried to install the online full package with the same error result.
I used the same CD with another laptop that had win 7 and it installed the software without any problems, so I don't think there is anything wrong with the CD.
Can anyone help me?
Regards,
Julian

Hi @foolishdrone3 ,
I understand that you are getting a fatal error installing the printer over the wired network on Windows 8.1.
I would like to help you out with this issue today.
I would use the latest drivers for the installation, that you downloaded from HP.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Find the error code in Windows 8:
Right-click the lower left corner of the screen, and then click Event Viewer. The Event Viewer opens.
In the Event Viewer pane (on the left), click the arrow next to Windows Logs.
Under Windows Logs, click Application. The Event Viewer results display in the middle pane.
In the Source column, find the most recent Error entry from HP, and then click the error entry. The error details display in the General tab.
In the General tab, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code, and then continue to the next step.
What was the error code?
If you are still having issues, install the printer as a USB connection, then when connecting the USB cable follow this document immediately. A Fatal Error Displays During Software Installation. Then I will provide the steps for flipping the port to the Ethernet connection. Just so we can get the software installed.
Test the printer as a USB connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer. You will need to print the Configuration page to get the printer's IPv4 address. Printing a Configuration Report.
Make sure the printer is online.
Test the printer.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP 1300 Laserjet & HP 2605dn Laser Jet printers print density problem

I have both an HP 1300 b/w and HP 2605dn color laser printer. In the last week both printers have changed the output density. The 1300 print is coming out lighter than it used to, and the 2605 is not print the color tones as it used to. What used to be orange is now only yellow.Other colors are not right either. I can compare them to output a few weeks earlier, and they are much lighter and different color tones.
Both printers have plenty of toner in all cartridges. The toner cartridge on the 1300 was changed 2 weeks ago. The toner on the 2605 is 3/4 full.
This was like something got into the printer drivers and reset some parameters on both printers at once.
Can anyone help me here to check this out and how to correct the problem?

I have the same problem with my laser printer 2605dn. the color is pale, i replaced the cartridges with original hp's but it did not help. I also lost the capability of double side printing that I had when I originally loaded the printer drivers. I noticed this all after I checked the internet for software updates for my printer. Are there any solutions for these problems?
please let me know.

Booklet Printing on HP Laser Jet M1005, Operating System Windows &

Hi ,
I have
PRINTER - HP Laserjet M1005 MFP
OPERATING SYSTEM - WINDOWS 7
Question -
1) I want to print Booklet by this printer?
2) When trying multiple pages on 1 page with printing on both side, then first side come perfectlly but backside comes with upside down.

Hi 27anand,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this by clicking the following link: Printers - LaserJet.
Hope this helps, have a good one!
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**MissTeriLynn**
I work on behalf of HP

HP Laser Jet 1012--wireless printing problems

Hi,
My printer is connected to the AirPort Base Station via USB and I have a PowerBook G4 and an iBook that access the network. I had been able to print just fine using this printer over the network and now I can print nothing and the network doesn't even see the printer (I have no idea what could have caused this).
How can I get this printer up and running again on my network?
Thanks!
Chris

Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Laser Jet CP1025nw IP Address Problem

I wanted to configure my Printer and use the E-Print Service, I went to www.Hpeprintcenter.com and tried to add a new device. It showed me a message asking me for a claim code. I didnt have that code so I clicked the 'What is a claim code'. Then, to get a 'Claim code' I have to enter the HP Printer IP address in a web browser, but My HP Printer IP Address is 'XXX.XXX.XXX.X', and the example in the web is 'XXX.XXX.X.XXX'.
Please Help me

Hi,
The manual is located at
http://h10032.www1.hp.com/ctg/Manual/c01949965.pdf. The section below is taken from page 81
Open the HP Embedded Web Server To open the HP Embedded Web Server, type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address, print a configuration page. Select Print configuration page on the Services tab in the Printer Preferences.
I hope this helps
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HP Color Laser Jet Pro MFP M177fw - Scanner Error 22

Printer stuck with Scanner Error 22. Bought this printer less than a month ago. Trier several cycles of powering off / on, tried settings reset etc. Error 22 still stays, scanner doesn't work. I'm looking for a refund for this, as I see this forum is filled with the same error threads with no solution being provided for a prettly long time

Hi @angelspire,
I see by your post that you are getting a Scanner 22 error. You would like to get a refund.
Please call our technical support if the issue persists, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laser Jet 1020 will no longer print Internet/email. Error message is res://ieframe/dll/preview.js

Laser Jet 1020 used to print just fine from internet explorer. Suddenly it quit printing and I get an error message res://ieframe.dll/preview.js The bottom of the error message asks if I want to cancel script. Prints fine from other windows applications. From the Internet, the correct printer is selected? Any suggestions?!
Laura

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Run the HP Update Tool from Start Menu > All Programs > HP if your printer installs it, rebooting afterwards if necessary.
7) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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Error's message on HP laser jet 4

I have an very old HP Laser Jet 4 printer.
It was working excellent until it started to just give me lines across the paper...
Then it would print out an empty page...then print my material.
NOW...it just keeps stating ERROR 52?
Does anybody know what that means?
I do not own a booklet on this printer and hate to have to purchase a new one since it has been the best!
Also just put in a new cartridge to see if that my help. Not.
Help?

From an old service manual:
52 ERROR Scanner Malfunction
The scanner motor is a flat, brushless, DC motor. Motor operation
is completely controlled by the DC Controller.
The scanner motor is enabled when the printer is powered-up
(during the printer’s power-on self test), or whenever the PRINT
command is received by the Formatter PCA. The scanner motor
makes a distinctive sound when starting. The sound can be
described as a “variable pitch whirring” sound. Listen for the
sound of the scanner motor when troubleshooting the 52 ERROR.
Laser/Scanner Assembly Functional Checks
Initiate a Self Test. As the test begins, listen for the sound of the
scanner motor. If the motor cannot be heard, perform the
following in the order given:
1 Check the Laser/Scanner and the Power Supply cables. Replace if necessary.
2 Replace the Laser/Scanner Assembly.
3 Replace the DC Controller.

Hp laser jet m1005 scanner error problem

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