HP Laser Jet P2055 tray 1.... paper jams up

HP Laser Jet P2055
I cannot print from Tray 1. The paper starts to feed but it jams at the rollers. In the past, I just had to clean the rollers, and this fixed the issue. Now, this is not taking care jamming issue.
Would replacement part solve my problem?
RM1-6414-000CN Paper pick up roller
Thanks inadvance for the help,
Bruce

Hi @bblessigner
I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet P2055 Printer page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
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Sunshyn2005 - I work on behalf of HP

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Thank you for visiting the HP Support Forums.
Just a reminder that this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. Most of the users here are consumers like yourself who are offering solutions because they like to help others, and any HP employees you see are here on their own capacity and not representing the company.
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http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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semads wrote:
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Hi AngW; welcome to the forum.
Hope you are doing well.
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