HP Laser Photo Paper Problems

I have a problem with my HP Color Laser Jet 1600 printer when I try to print on HP Laser Photo Paper. The toner does not stick to the front of the paper every where on the sheet and is transferred to the back of the sheet. This problem occurs with a package of paper that I have owned for a while and with a new package that I bought and opened yesterday. I live in Florida but my house is air conditioned to 78 degrees and has a low humidity. I can clean the rollers by printing on a few sheets of plain paper. The printer prints fine on plain paper. What do I need to to to use the photo paper?
Morris Rosen

In the printer settings on you computer, have you selected the right grade of paper? Ensure you select Photo Paper of the right type (matt or gloss) and correct weight/thickness.
EDIT: just noticed that the original post is over 4 years old! However, for anyone stumbling across this with a similar problem, it may be useful (I experienced exactly what the original post describes when I forgot to set the paper type to Photo).
Note: I do not work for HP, I just like playing with calculators :-)

Similar Messages

What Laser Photo paper 4X6 can I use in a color Laserjet Pro M276

What Laser Photo paper 4X6 can I use in a color Laserjet Pro M276?
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View Solution.

Hi,
You have to go to the next page, first page only lists 12 items. Anyway, HP supplies larger size papers for Laser printers. I don't know the reason behind:
http://store.hp.com/webapp/wcs/stores/servlet/CategoryListingView?catalogId=10051&categoryId=88331&l...
I don't print photos at home, cost too much but for testing, I normally print 4 photos on one sheet (A4) and cut in 4.
Regards.
BH
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Color LaserJet CM1015 mfp photo printing problem

I am running a Color LaserJet CM1015 mfp utilizing only HP print cartridges and HP Color Laser Photo Paper, glossy, yet I cannot seem to get a decent photo to print. There is always a black smear or two on the front of the printed page. It prints black and white and color just fine on plain paper but I cannot get a decent print on glossy. This has happened since day one so I don't think it's a dirty print roller,,etc. issue.
Thanks for any ideas!
Michael

Yes I solved the problem. I had to clean the registry of all information regarding this printer. During the installation I noticed interesting thing. The only installation that worked well was from the CD that came with the printer. I've tried downloaded latest version but it didn't install properly and have no idea why.
Inkjet and Laser Printer Supplies
Printer Cartridge Recycling
http://www.cartridgeshop.com.au

Will ink jet photo paper work in a laser printer satisfactorily?

I thought you could use ink jet photo paper in a laser printer, but not the other way around, is this true?

Inkjet photo paper has various coatings that would be incompatible with a laser printers heating. You could damage the printer.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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I have a Mac with OS 10 5.8 and a new HP Pro 8500 Premier Printer. When printing, how do I change the print option from photo paper to plain or inkjet? This is a serious problem and HP tells me it is a problem with Firefox, that they are getting several

I used to be able to choose print options with Firefox and now I can't. It forces me to use photo paper when I want only to use plain paper. I do not have this problem with Safari or IE, just firefox. I have an office jet 4500 HP printer

I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.

8750 Color Problems - posterized edges / blown out only on photo paper

I have an 8750 printer. It worked great for a while. Printed quite a number of glossy 11x17's from photoshop no problem for a big office presentation. Didn't use the printer for a few months, then when I went to use the printer, the colors started having real problems, giving a posterized look. So first I bought new cartriges, no improvement.
I went throught the cleaning and testing cycles. Now it is not completely posterized any more but the highlights are completely blowing out and turning white and orange. But only on photo paper, on regular plain paper the prints are perfect. It seems to me that this is a software or firmware problem. I have downloaded and installed the latest drivers.
Tried and tried, using small images, selecting different paper, resolution, color controlled by.. options and using many brands and types of photo paper. One time it came out perfect on a small 2x3 test, thought it was fixed, went and printed same image, same settings from photoshop full size and the blown out highlights came right back. Printed on plain paper and again print was perfect. Tried every setting imaginable, including the full DPI but no difference. Also tried printing straight from Windows default picture viewer, same problem. Also put a 500mb flash card into the slot (for printer RAM?)
Ran cleaning after cleaning and test after test. The test page comes out showing good, but randomly sections of the fine color strips at the top are completely missing, using the print test protocol from the printer's control panel. Any ideas are really appreciated. Otherwise this is an expensive piece of ewaste. Help me solve this problem or the printer gets it!!
Message Edited by Vistet on 07-12-2009 12:23 AM

comparison of images on plain paper versus glossy paper can be seen here, I cannot figure out how to imbed image in post
http://runryder.net/printpic.htm?i=/helicopter/gallery/1811/Print_Problem.jpg
Also, the image prints fine from my Canon color printer on 8.5 x 11 which is the size I was trying to print from the 8750. Finally, I also tried printing jpg version of the image from a CFcard plugged into the printer, same result. Bad. Weird how it is selecting the areas to blow out.
Message Edited by Vistet on 07-12-2009 12:20 AM

My friend sent me a picture in an email. How do I print this picture on my printer on photopaperp in my printer? I also have problems printing a picture sent to me as an attachments on photo paper in my printer? Thanks!

I set the preferences to photo paper photo paper dispenser, but it still prints on the regular paper instead of photo paper? Also set size to border less 4" by 6'. Thanks for your help! Ozz

The list you saw that shows what drivers are available from Apple Software Update is based on what drivers are supplied by the vendor to Apple. So it would appear that HP has not provided Apple with a scanner driver for 10.9 (known as an ICA driver), or provided an update if one was available for a previous version of OS X, so that you can scan from Image Capture.
I checked the HP web site for your model and they don't show any scanner driver or scanning software. If there was a scanner driver, you would be able to use Vuescan.
As for the Scan button not working, the following is documented by HP
Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.
But there does not appear to be any version of HP Scan software available for 10.9. So unless someone else has some workaround, it seems that you won't be able to scan with this model of HP.

Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

Hi, after much frustration, I finally came upon a solution to the issue of misalignment when printing heavy (Costco or HP Premium) photo papers. My printer is networked and connected via the router. This fix will probably work with other All-in-Ones as well. (I haven't tried this on business cards yet but will post back when I do). By the way, I'm using Windows 7. This is a very wordy post in order to get all the steps and make it easier to follow. Here goes.
Devices and Printers/Add Printer - this is so your original printer file does not get damaged. Also you might want to create a Restore Point.
Before adding your new printer, check under Devices and Printers/right-click current working printer/Printer Properties (not "Properties")/Ports/. Make note of the port that is current being used and working. You will use this same port on the newly added printer.
Device and Printers/Add Printer/Add Local printer/Under Use Existing Port hold down the arrow at right and select the working port you made note of in step 2.
Select HP on the left/HP OfficeJet 6500 709a on the far right (this is a generic printer driver specially made to fix printer issues like this)/Next/Do not share this printer/Next.
Do a test print on plain paper at the end of install.
Now to print your photo:
Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too). This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory.
Select the photo/s you want to print. (I was trying to print a simple photo index/contact sheet. 8.5"x11" using Costco paper. The contact sheet in Explorer is located as you scroll down the options on the side). I was printing directly from Windows Explorer window in the folder where the image was located.)
Print/Select the new printer you just added/paper size 8.5x11/HP Premium Photo Paper/Fit to Picture Frame/Options/Features tab/Borderless unchecked/OK/Print
Result - a beautiful print like the kind HP is known for. Now, whenever you need to print something on heavy photo paper just select this printer. When finished, go back to your default printer.
It is my sincere wishes that this helps somebody who has been as frustrated as I have been not getting this feature to work. Now onto the business cards solution...

Thank you for the information.
Does anyone really think that HP or Avery will print this work around in their documentation?
Does HP OfficeJet 6500 709a printer exist on all software editions from HP? And how did YOU know that "this is a generic printer driver specially made to fix printer issues like this"? No one else figured that one out- who told you?
"Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too).This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory." Problem: people have had the HP business card printing problem with brand new printers- certaintly without years of soil or dust on the rollers.
How should a user, unfamilar with those gyrations you described above, go about using the printer? The basic issue is that these printers DO NOT work for Avery and other business cards unless you know how to do the actions described.
"The sheet stock business card printing problem you are having is a well documented process or product defect that newer HP printers seem to have. Others have said that older HP printers did not have this problem. I echo that experience also. There are multiple questions on these forums with various answers (revert to older printer drivers, change paper type chosen in printer setup, change brand of card paper) but the end all is that HP printers or all in ones cannot print Avery business card sheet stock with any type of repeatability or consistency due to the wandering margin issue. It is unknown whether this is a software or hardware issue or or paper issue or combination of these."
The best solution seems to be to consider a printer that feeds almost straight through versus up and around. If HP has this type of printer you could consider it. Otherwise there are alternative printer brands that feed straight through that may be better for printing sheet stock business cards.
avery, business cards, cards, margin error
http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

How do you invoke the customer satisfaction guarantee on HP photo paper?

OK, perhaps this is a silly question, but I can't find anything on the HP site or forums that addresses this. How does one invoke the customer satisfaction guarantee on HP photo paper? The instructions in the box (and website) tell me to call HP customer care. I did that, and spent 25 minutes having a technician tell me it was a problem with my printer (HP Photosmart C6180), my printer was out of warranty, and I would need to exchange it and pay a fee to upgrade to a newer model with a 1 year warranty. She seemed not to care or know anything about the customer satisfaction guarantee for paper; she was only trained to tell you the problem was most surely with the printer.
In case anyone here can help, I have the HP Premium Plus 4x6 glossy paper, and whenever I use it the picture quality is extremely poor--not at all what I expected from the paper. It appears the ink has "balled" up, and it looks very splotchy. I am setting the paper type appropriately when printing, and I use original HP 02 inks. When I use other photo paper to print photos, they come out perfectly. Having wasted quite a bit of ink and paper trying different things, I'm just not satisfied and would like to discuss this further with HP.

The only numbers available (I've just reached over and picked up a box of premium plus 4X6 from my supply shelves to look) are on the bottom end back of the box. They are directly under their corresponding bar codes; the Product Number (for 4X6 premium plus it's Q1978AC) and what looks like the SKU (on my box, ignoring the small 8 and 5 at either end, that reads 0873654213). Additionally, there is a "Lot Number" (printed in white dot printing on a gray box background) directly above the product number (which should have "US" in the upper left, and a string below that...mine is US00204805). There is no number on the back of the paper, just the HP logo and a string of 6 small dots under it in a diagonal pattern spread across it.
So, I expect they want all three; Product Number, SKU, and Lot Number...the last likely so that that can pull a lot sample from their QA inventory and attempt to reproduce the issue back at the lab.
Hope that helps.
H
Message Edited by HLansing on 08-14-2009 06:15 AM

Why do I not have access to all the features of my Canon MG5320 printer in all applications which use a printer? The printer has two paper paths. The rear path is used for photo paper and other specialty papers. this is only one "unavailable".

I have an iMac late 2012 with OSX 10.8.
The MG5320 has two paper feed paths; one at the rear for photo paper, brochure paper, and other specialty papers and a tray for regular 8½x11 paper. It also can print on CDs and DVDs and has an automatic duplexer. Canon provides a utility for printing on the CDs and DVDs and also for printing photos and other specialty items. This is available in Mac format also. I installed the most recent drivers and utilities.
I also have a HP IBM Compatible computer on which the above printer as well as an Epson are installed. Every option of each printer is available in every software application that has need for a printer.
The Mac printer dialog varies from one application to another. The only applications that list the option for selecting paper quality which includes photo paper are Office for Mac, Pages, and Numbers. Not likely that I would be using any of these for photo printing. Auto duplexing, however, is not available here or in any other applications.
The print dialog in Aperture, Photoshop Elements for Mac, ACDSee for Mac, or iPhoto provide the choice of numerous sizes of paper but no option for paper quality. Therefore, I attempted to use the print utility supplied by Canon and updated by Apple for printing some photos. The photos are selected in this utility. When the print command was given I was shown a message that the printer was being reset. It then began printing a spreadsheet, which was not even open, from the front tray on regular paper in fast draft quality.
It is essential that the rear feed be available for printing photos. The printer will not accept photo paper from the front tray. The greater proportion of my printing is photos or other specialty items all of which use paper that must be fed from the rear feed.
An acquaintence who considers himself to be somewhat of a Mac expert insists that the printer options that I require are available and all I need to do is look for them. The print dialog should be clear enough that "looking for options" is not a necessity. Even so, I have dilligently searched every variation of the Mac print dialog on my iMac and only the office type applications named above included anything other than the basic printer functions.
I have also searched numerous locations online without finding a solution. I did, however, find that printing and printing problems seem to be common with several versions of the Mac OS and Mac computers in general.
I would appreciate it if someone could provide me with a solution. I have no desire to upgrade my Windows OS to Windows 8 which is perhaps suitable for "smart" phones but not desktop computers. However, because of the printing issue I have temporarily put my iMac aside and reverted to using my PC with Windows Vista.
Help!!

This is a user forum I feel you need to deal with Adobe customer services or support chat did not work in you case.

Printer properties continue to show HP photo paper, despite Preferences being set for Automatic.

Yesterday, while attempting to print a Word Perfect 5 document (my word processing app), the printer( HP Office Jet 6500 E709) operated, passed the paper through and made the printing sounds, but no ink was applied to the paper. I thought perhaps the cartridge had run dry, although I usually get a warning and then can visually see from the finished print job when the ink cartridge is empty. My PC is running Win XP Professional, and the printer has never been a problem. I installed a new Black cartridge and successfully printed off a test page. Still could not print the WP document, or any other document from "my documents" file. Tried the "copy" function and the printer worked fine. Still no document printing. Printed a Yahoo e-mail using the "print" option at the top of the message, and the printer worked fine. When printing from that icon, I got a pop-up display with a menu option labeled "preferences." This is the standard routine when printing an e-mail. I clicked on preferences saw that they were set at automatic, portrait, and color. I changed color to Gray Scale, black ink only, and the page printed properly. This has always been the routine, whether printing an e-mail of printing a document. Then I went to my WP document and hit the printer icon on my task bar and got a different pop- up display. In this display there was no "preferences" option, only a "properties" option. When I pressed that button I saw a setting that said HP Photo paper, portrait, grayscale high quality. I changed the paper type[ to "automatic" but cold not change the color option to black ink only. I closed the menu and attempted to print. No ink. I repeated the steps and discovered that the properties had reverted back to HP Photo Paper. I attempted to print from the File menu and by using Cntrl P. Neither option worked and the "Pproperties" continued to show HP photo paper, even though I changed it after each failed attempt and the hopper was full of white ink jet paper. I deinstalled the HP printer and reinstalled it using the original discs. Since the reinstall, the preferences are set as desired, and remain that way every time I chack them. I can print a test page, copy and print email. However, when printing from the print option in File, the task bar printer icon or Cntrl P, the pages continue to be processed but no ink is applied. The pop-up menu that appears when using any of these commands always contains the term "properties" and those properties always show HP photo paper as the stock being used. Regaerdless of how many times I correct the paper type, the entry reverts to HP photo paper after each attempt at printing.

I have the B8550 too, and I just assumed that since it's a fairly high-end printer, it would support the highest-end HP photo paper (i.e., Premium Plus). However, the manual states:
HP Premium and HP Premium Plus photo papers are not supported with this product.
Now, I don't know if that means you shouldn't use it, or that the advanced features won't work, or ??? Or if you should use it, what settings to use (since that type of paper is not listed in the options on the drop-down menu.) I have used the Premium Plus Soft Gloss without any problems. But HP seems to think that the highest quality paper you can use with this printer is "Advanced," which is their third-grade paper. Not exactly what I'd expect from this type of printer.

How to print on the back of photo paper so it will dry.

I need to print on the back of some photos I have. I am using an HP Officejet Pro 8500A using Windows 7. I have tried to print on these photos but the ink will not dry.
The paper I am using is 4x6 glossy everyday photo paper.
What should I change in the settings to get the ink to dry????
This question was solved.
View Solution.

Hi,
most of the Photo Paper will only allow you to print on a single side.
Unless the used Photo Paper is intended for double side printing you will not be able to print on the back of the paper.
There are no different settings for any of the sided, it only depand on the used media.
Regards,
Shlomi
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How to print on photo paper with HP Photosmart 7520 on iphoto '11

Dear All,
I have a very serious problem. I've tried so many settings and configurations without success.
Very simple. I cannot choose the photo tray in any way and I cannot print on photo paper.
I get everything on A4 format.
The printer is working fine wih other software (e.g. HP studio).
I can't believe I'm the only one.
Please help!
tks ;-)

Hi,
I came across such issues using AirPrint from Mac OS.. probably an Airprint bug.
Go to Print & Scan and click the plus sign.
From the extended add a printer dialog select the Photosmart 7520.
Open the Use drop-down and select the HP Photosmart 7520 from teh list (Instead the default AirPrint option)
Additionally from the iPhoto print dialog click Print, the OS print dialog will appear.
Set the Paper Source as Photo Tray under the Paper Type/Quality menu.
Shlomi

Deskjet 6988dt, how to use photo/envelope slot for printing 4x6 photo paper?

Windows 7 Home Premium 64-bit OS. Printer has the extra250 sheet paper tray. Upper and lower tray work fine. I can of course load photo paper in upper tray and print photos from there, but I was trying to load just one sheet of photo paper in the little slot since I don't want to have photo paper loaded all the time. Since I have to use the generic Windows driver for this printer as HP doesn't have a driver update for this printer and Windows 7, the only selections I'm seeing in printer properties is "automatic, upper, lower". I've tried all three of those settings and none take the paper from the little slot where I'm manually feeding the 4x6 photo paper. What am I doing wrong? Could it be that this feature just isn't enabled with the generic Windows driver?
The reference/instruction documentation that came with this printer is very sparse. I can't find any instruction on how to use the photo/evelope slot. In fact I'd say overall the documentation is very poor.
I just checked the HP site, still no Windows 7 64-bit driver available.
Thanks for any help or ideas.

Found a .pdf document on line for the Desjet 6980 series printers. Much more comprehensive than what came with the printer.
http://h10032.www1.hp.com/ctg/Manual/c00591373.pdf
Follow these steps to use the photo/envelope feeder to print a single photo:
1. Insert the photo paper into the photo/envelope feeder with the side to be printed on
facing down.
2. Gently push the photo paper into the photo/envelope feeder as far as it will
comfortably go.
3. Slide the photo/envelope feeder forward as far as it will go.
4. Print the photo.
Problem was, although I was inserting the 4x6 photo paper into the feeder, I wasn't pushing the little plastic slide forward.

Hp 8500 wireless, cant use tray 2 to feed photo paper

I have tried defaulting to tray 2 to print a high quality photo on HP Advanced Photo Paper Glossy photo
but it will only take paper from tray 1
How do I fix this???
Thanks in advance.

The photo paper needs to be placed on Tray 1. Tray 2 is only for Letter\Legal size plain paper.
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HP Laser Photo Paper Problems

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