HP Laser Printer 1018 prints in grey

My transcript documents in Word xp are printing in grey. 
I bought another computer and i've followed all the steps in the printer troubleshooting options still prints in grey. These are all the things i've done to try to rectify the problem with no success.
1.  Printer troubleshooting steps
2.  Opened notepad typed a few lines and it printed in black. 
3.  Opened a page from another transcript that i did months ago, but prints in grey.
4.  Printed something from the internet and it prints in black.
5.  These are the things that are checked off in the word printing  advanced button:
This is what is checked in the advance print settings:
PRINT:
Print in background
Scale content for A4 or 8.5 x 11 paper size
Default tray     "use printer settings"
WHEN PRINTING THIS DOCUMENT
There are two boxes, but neither of them are checked. They're blank and they are
Print postscript over text and Print only the data from a form
Should i maybe click one of those two? The "print in draft" is not checked. It's blank.
I just printed another test page and it's in black. I printed something off the internet and it's in black. I went back into notepad and it printed in black. I printed a page from another transcript and it printed grey. It seems it's only my word documents that are coming out in grey. So it has to be something that's set in word that's making it come out grey. Also, I hooked it up to my older pc and printed a page and it printed in black. This really has me stumped.
And if you're wondering why i just don't print my document on my old pc it's because I have something that's not right there as well. When i print a large document like a 200-page transcript it misses printing some pages, stops in the middle of printing for long periods of time. Sometimes it'll print 30 pages then stops and won't start again for 10-15 minutes.. etc. So I can't trust that pc to do my transcripts. Too risky. That's why i bought a newer one.
Please help someone - thank you in advance
Megan

@ mcl922- I would start by cleaning to contacts on the cartridges and the contacts in the printer chute to ensure that build up is not the source of the issue with the printer's output.  Pages 22-23 of the product's user manual will show one how to clean the contacts. After that is complete, I would look at the troubleshooting steps offered in this document here. I hope that this helps. 
I am a former employee of HP...
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