Hp laserjet 100 color mfp m175 does not print from network nor via usb cable

My hp laserjet 100 color mfp m175 just stopped printing last week. I have tried everything recommended but nothing works. I have re-install it both on wireless network and usb connection = nothing works. It prints all internal reports but nothing from any computer. I have 3 computers which I have tried to print from. It even does not print the test page. Please dont recommend to update drivers etc. as I have spend 2 whole days on this and nothing works!

Hi @einar1854,
I see by your post that you are unable to print by a USB or Wireless connection on 3 different computers, but the printer will print the hardware self tests. I can help you with this.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
For the USB connection, follow these steps if the there are no errors from the Print and Scan Doctor.
(once we get the printer printing this way, we can setup the wireless)
Here are steps to remove the jobs from the spool folder and restart the print spooler.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Follow the steps in this document to get to the device manager to check for the printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected)
Let me know what it showed in the device manager.
Check to make sure the proper port is selected.
Go to start, Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Make sure the USB has a check mark beside it, if not put the check mark there and apply the changes.
Check the print Queue.
In the Devices and Printers folder.
Right-click the name of the product and then click See what's printing .
Click the Printer button, then click Cancel All Documents if there are any documents in the queue.
Click Yes to confirm the action.
If documents remain in the print queue, restart the computer.
Try printing again.
What operating system are you using on the 3 computers? How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Print a configuration page to see also if the printer has a valid IPV4 address, so we have that information for when we setup the wireless. Printing a Configuration Report.
Provide the first 3 sets of numbers in the IPV4 address.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Similar Messages

HP Laserjet 100 color MFP M175nw does not connect to Virgin SuperHub

Spent the last day trying to connect my laptop wirelessly to a HP Laserjet 100 color printer.
I've uninstalled and tried to re-install the software, both from the disk supplied with the printer and from the less than useful HP support website.
The installation process gets to the point after 30 minutes or so, where it decides "An install operation took too long to execute. This is preventing product use" - so I cannot install the software. Despite during the process connecting the laptop via a USB cable.
This happens on two laptops (both HP one with Windows 7.1, the other with Windows 8.1, the result is the same in either case. This is extremely frustrating. So would appreciate a view as to how I might fix this.
The only thing that has changed is upgrade to a Virgin Superhub - but I do not see why this would cause the issue.

Welcome to the HP Forums DG-UK,
I see by your post that you are getting the error message of "An install operation took too long to execute. This is preventing product use" on Windows 7.1 and Windows 8.1. I can help you with this issue.
I am going to provide some steps so we can get the printer configured on the wireless network and then worry about the installation after that.
On the printer's control panel, touch the setup button, network setup menu, wireless direct, turn it on.
On the Windows 7 computer to play it safe, go to the wireless icon in the bottom right corner and select the printer's network name.
Open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the Embedded Web Server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Now the printer should be configured over the wireless network.
Then go to the wireless icon in the bottom right corner again and select your network name.
Run the uninstall from the CD software to remove any registry files.
Disconnect the USB cable if it is connected.
Go to start, computer, right click on the CD and left click open, double click on uninstall.
Then disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Then go to start, computer, right click the CD and left click open, right click install or setup and run as administrator.
Select the option for wireless connection.
Test the printer now.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
Please provide in detail the results if you are still having issues.
Have a nice day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LASERJET PRO 100 COLOR MFP M175 - does not work

If I press the power button for turning on , then both of LEDs "ready" and "attention" light , and display lights too. But the unit does not work.

Hello OlegRu,
Welcome to the HP Forums.
I see that you are having an issue with lights flashing on the printer.
Are you getting any kind of an error message on the display screen?
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Write me back when you have time with any additional information you can provide.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?, Hp Laserjet 100 color MFP M175nw does not appear as an AirPrint Printer. How do I make it detectable?

Hi all,
I have bought a new printer that was compatible with the AirPrint feature. But when I select print for a photo in the iPhone's photo album, the printer won't appear.
There is no clear litterature online that explains how to make the printer detectable. I suspect it should be done automatically.
However I keep on trying and the printer won't show up.
Would anyone would know how to fix this?
Thank you
Sanya

I just got this same printer.
You have to upgrade the firmware in order to use Airprint. Go to the HP support page for this printer and download the latest firmware update. Here's the direct link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-93591-3 &cc=us&dlc=en&lc=en&os=219&product=5076465&sw_lang=
Open the .dmg file and follow the directions. It's pretty easy.

On laserjet 100 color MFP M175, scanner will not work on Windows 8.1

Software is fully installed on hard drive, including all apps for MFP M175. But when I click on shortcut on desktop to start up scanner, I get an error message telling me that communication is down between scanner and hard drive.

Hi , Welcome to the HP Forums! I noticed that you cannot scan with your HP Laserjet 100 color MFP M175 on Windows 8.1. I am happy to look into this scanning issue for you! Please, try our HP Print and Scan Doctor, and let me know the outcome! Also, what happens if you try scanning without HP software? How to Scan: Windows 8. Hope this helps, and have a nice day! “Please click the Thumbs up icon below to thank me for responding.”

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

Engine error HP LaserJet 100 color MFP M175 PCL6 wireless

Hi folks,
I would like to help with the "engine error" you're experiencing. I would like you to download the HP LaserJet Pro Series Firmware Update Utility. With this utility we can install a firmware update for the printer hardware. Please read all the steps below before clicking the above link. If you are using a mac operating system Click here instead.
Flash Firmware Update Notes:
The Firmware Update Utility uses the USB connection to the printer.
The HP LaserJet 100 color MFP M170 series print driver software must be installed prior to using this utility.
The HP LaserJet 100 color MFP M170 series printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
Depending on the processor speed of your pc, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the pc screen completes, this is normal.
Once the update process has started, do not use your pc for any other activity until the process is complete.
Do not power cycle the product or the pc until the firmware update process is complete
Steps to take :
1. Download the flash firmware updater file by clicking the appropriate link above. (The first link is for Windows operating systems and the second is for Mac)
2. Turn the printer off and then back on to clear main printer memory.
3. Double click on the file M170_colorMFP_Series_FW_Update-20111021.exe flash firmware update utility file. An HP firmware update window will open.
4. Select the appropriate HP M170 MFP series driver in the dialog window. If you assigned a different name to the HP M170 MFP, choose the name that represents the correct printer.
5. Click on ""Send Firmware"" when ready to proceed.
6. The progress bar will begin to move to the right indicating information being transferred.
7. DO NOT power cycle the product or the pc during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
8. During the product flash firmware update, the display on the product control panel will display ""Printing Document- Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready"". Once the download is finished the printer will be in the Ready state.
9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
10. The flash firmware update process is complete
Please let me know if this resolves the issue and/or if you would like further assistance.
Sunshyn2005

After each print job I get the message on printer screen "Engine error press [OK]" It will print again only after pushing Ok button. Is there a fix? HP printers have not been that reliable, I 'm will not buy onother if this cannot be fixed.

HP LaserJet Pro 100 color MFP M175nw does not connect to wireless network

I recently upgraded my wireless network router. I had my HP LaserJet Pro 100 color MFP M175nw connected to the old wireless network router. The SSID is password protected (WPA2)
I need to connect the printer to the new wireless network router. However, neither the control panel nor blue wireless connection button provide any way for me to do this. The manual has not walked through a way to do this.
There really needs to be a simple, no-nonsense way to just connect the printer to the wireless network. How do I connect this printer to a new wireless network?

Hi @shakayumi ,
I see that you are having issues configuring the printer on the new router. I would like to help.
Restore the printer's network defaults.
Touch the Setup button. (wrench)
Select Network Setup Menu.
Then select Restore Defaults.
Print out a configuration report to make sure the IP address is 0.0.0.0 and the SSID is cleared.
Printing a Configuration Report.
Here are the directions for setting up the printer through the Wireless Direct to configure the printer over the network as Infrastructure.
Turn the Wireless Direct on the printer.
On the printer touch the setup button, (wrench) then select network setup menu, select wireless menu, select wireless direct and turn it on.
On the computer, in the bottom right corner click on the wireless icon and select the printer from the list to connect to. Then open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the embedded web server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Click on the wireless icon and connect back to your network name.
Print out a configuration report to make sure the IP address is valid. (192... or 10....)
Now create a new port, this will save you the time, instead of uninstalling and reinstalling the software.
Go to Start, Devices and Printers, right click the printer, go to Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer.
Make sure the printer is online.
Test the printer.
If you are still having issues, then try this method:
If you have a Ethernet cable, connect it from the printer to the router.
Wait about a minute, print the configuration page to see if you get a IP address.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
If the printer is back on the network, create a new port. Steps are listed above.
Make sure the printer is online.
Try and print now.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 100 color MFP M175 PCL6

My printer worked fine connecting to the wireless network at home. We just moved to a new State and have AT&T Uverse and their modem and router. Cannot get the printer to connect to the router. Tried everything I can think of including installing disc and connecting to my printer. It will only print wired. All help appreciated.

Hey @_Bella1,
Welcome to the HP Support Forums!
I understand that you're having issues connecting your HP LaserJet Pro 100 color MFP M175nw wirelessly to your new router. I would like to assist you with this today. Now in order for me to provide you with accurate troubleshooting steps I will need to know what Operating System you're using on your computer: What's my OS?
In the meantime, I'm going to provide you with some generic troubleshooting steps to hopefully get this printer up and running wirelessly for you quickly.
Step 1: Powercycle Network:
1. First, unplug the power cable to your Router
2. Once your Router is unplugged, turn off your printer
3. Next, shut down your computer
4. After 30 seconds to 1 minutes, plug your Router back in
5. Next, turn on your printer
6. Turn on the computer
After a few minutes your network connection will return. Check on your computer and ensure you can browse to websites before continuing. Once your internet is functioning again please proceed with the next step.
Step 2: Restore Network Defaults:
On the front panel of your printer select the Setup button (wrench)
Tap the right arrow beside OK until you see Network Setup Menu and select OK
Right arrow until you see Restore Defaults and select OK
Now that the Network Settings are restored you will have a nice clean slate to work with to reconfigure your printer on your new wireless network.
Step 3: Configure Wireless:
Now you indicated in your post that the printer will function through a wire USB connection. That USB Cable connection will be required to reconfigure the wireless on your printer. I'm going to provide you with the steps for Windows and for Mac. When prompted, please select the appropriate steps for the Operating System you're using on your computer.
Disconnect your USB Cable from your computer
If using Windows:
Click on your Start menu
Select Devices and Printers
Right click on your Laserjet printer and select 'delete' or 'remove device'
If you show multiple copies of your printer please delete them all
Close the Devices and Printers window
Click on your Start menu again
Select All Programs
Select the HP folder
Select your HP Laserjet
Click on 'Add a Device' or 'Connect a new Device'
Follow the onscreen prompts to 'connect through a wireless network'
Connect the USB Cable only when prompted to complete the wireless setup
Only disconnect the USB Cable when the installer screen prompts you to.
If using Mac:
Click on your Apple menu
Select System Preferences
Select Print & Scan
Select your printer on the left hand side
Choose the (-) minus button at the bottom to delete your printer
If there is multiple copies of your printer installed, delete them all.
Click here to download the drivers for your printer. Choose the appropriate Mac Operating System and hit next
Click on 'Driver- Product Installation Software' and select the 'HP Laserjet Pro 100 Colour MFP M175 Pro Full Software Solution'. Allow this package to download
Once the download is complete run through the on screen instructions to reinstall your printer on the wireless network.
Once the wireless is set up, please test printing.
Please let me know if these steps resolve your wireless connectivity issue. Should you still be experiencing issues or if my instructions are not clear, be sure to respond with your Operating System so I can provide you with specific steps. Good luck!
X-23
I work on behalf of HP
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Critical error: HP LaserJet 100 color MFP M175 Series - Please give me a solution to this problem.

I am having a problem trying to install a new printer. As an administrator on a active directory domain on a Windows XP machine; when I go to install the software on the HP LaserJet Pro 100 Color MFP M175nw CD with serial number CE866-60105 v1.1, the installation which says "product has been detected - waiting for product setup to finish. This may take several minutes..." takes about ~40min to go through the installation. After this time passes the installation progress bar gets to 99% and then it says "Error - An install operation took too long to execute. This is a fatal error preventing product use. Please restart your computer and run the installer again. If the problem persists, please check the product support web site for your product.
I've attached this error screen to this post. What do I need to do to get this printer installed?
Thanks,
Jeremiah O'Neal - NST
[email protected]

Hi Mario,
I have a similar installation error like Jeremiah-NST.
I was sucessful installing CD setup on my Dell XPS Laptop but have spent 2 days trying to go through the same installation process on my Toshiba Satellite laptop.
i'm using the setup Hp printer cd to do the installation on the computer hence the same error post like the one of Jeremiah-NST.
please assist.
Eben

Hoping for repsonse from HP, re: Laserjet 400 Color MFP M475dw can not locate wifi network

Greetings!
MY HP Laserjet Pro 400 Color MFP M475dw (9 months old) no longer finds any wireless network in my home. It worked fine then stopped for no reason I can determine. Nor will it print via USB cable direct from my PC. I opened a case with HP on 9/1/14 for this issue (Case [Edited for Personal Information]) but have only received emails from HP asking for a valid phone number and the address of the printer location, all of which has been provided several times. The first email from HP gave me a phone number to contact HP but that number was missing a digit (1-890-946-500). Please help! This printer is the only color printer I have to use for my home-based small business. Thank you! Wendy [Edited for Personal Information]

Hello @windypoo ,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How to solve "acrobat could not communicate to this device" when scanning with HP LaserJet 100 color MFP M175 PCL6 connected via usb

I have de- and installed everything again. All other programs like Photoshop, native HP scanning software do work normally. Only Acrobat can't connect to the device.
What should I do?
Evgeny

I have restarted everything number of times already. Note my question category: "Categories: Windows". Acrobat version:
My actions and errors I see:
System report and installed plugins just in case:
Account Detail:
   User Rights: Admin
   User Account Control: Limited
   Process Integrity: Undefined
   Profile Type: None
Acrobat Detail:
   Sandboxing: Off
   Captive Reader: No
   Multi-Reader on Desktop Support: Off
Applications Installed:
   Office Version: Office 2013 32-bit
Available Physical Memory: 4194303 KB
Available Virtual Memory: 3975744 KB
BIOS Version: ALASKA - 1072009
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 11.00.9600.16428 (winblue_gdr.131013-1700)
    Creation Date: 2015/03/11
    Creation Time: 08:51:26
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (win7_rtm.090713-1255)
    Creation Date: 2012/07/02
    Creation Time: 15:42:07
Display Detail:
   Screen Width: 1920
   Screen Height: 1200
   Number of Monitors: 2
   Number of Mouse Buttons: 16
   Has Mouse Wheel: Yes
   Has Pen Windows: No
   Double Byte Character Set: No
   Has Input Method Editor: Yes
   Inside Screen Reader: No
Graphics Card: Intel(R) HD Graphics 3000
    Version: 9.17.10.3347
    Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Version: 15.7.20033.133275
    Creation Date: 2015/03/17
    Creation Time: 01:34:14
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Version: 11.0.10.32
    Creation Date: 2014/12/03
    Creation Time: 08:31:20
Locale: English (United Kingdom)
Monitor:
    Name: Intel(R) HD Graphics 3000
    Resolution: 1920 x 1200 x 59
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows 7
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3605 Mhz
Session Detail:
   Boot Type: Normal
   Is Shutting Down: No
   Network: Available
   Inside Citrix: No
   Inside VMWare: No
   Remote Session: No
   Remote Control: No
   Using JAWS: No
   Using Windows-Eyes: No
   Using NVDA: No
System Name: MONSTER
Temporary Directory: C:\Users\edrokov\AppData\Local\Temp\
Time Zone: W. Europe Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 4194176 KB
User Name: edrokov
Windows Detail:
   Tablet PC: Yes
   Starter Edition: No
   Media Center Edition: Yes
   Slow Machine: No
Windows Directory: C:\Windows
Installed plugins:
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Accessibility.api
    Version: 15.7.20033.133275
    Creation Date: 2015/03/17
    Creation Time: 01:34:20
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\Annots.api
    Version: 15.7.20033.133275
    Creation Date: 2015/03/17
    Creation Time: 01:34:20
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\plug_ins\IA32.api
    Version: 15.7.20033.133275
    Creation Date: 2015/03/17
    Creation Time: 01:34:20

Printing problem with the HP LaserJet 100 color MFP M175

I have recently upgraded to Windows 8. When running Windows 7, I could print as may documents from Word or Excel as I wanted. Now, with Windows 8, I can only print one document. When I try to print another, the program freezes. The only way I can print another document is to restart the computer. Any ideas?

Hi,
Have you installed Driver and software on your Windows 8 machine ? Please download from the following link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5076...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Probles setting up my hp laserjet 100 color MFP M175 SERIES PRINTEER

I get a error at the 99% done. An install operation took too long to execute. This is a fatal error preventing product use.

Hi Mario,
I have a similar installation error like Jeremiah-NST.
I was sucessful installing CD setup on my Dell XPS Laptop but have spent 2 days trying to go through the same installation process on my Toshiba Satellite laptop.
i'm using the setup Hp printer cd to do the installation on the computer hence the same error post like the one of Jeremiah-NST.
please assist.
Eben

Ipad(4th gen) does not connect to Laserjet 100 color MFP M175nw for AirPrinting

Hi,
I have a problem with Laserjet 100 color MFP M175nw and Airprinting.
Ipad(4th gen) cannot connect to printer for AirPrinting.
Wireless Direct is set on in the printer.
When I choose to connect to printers own wifi network with my Ipad, it can't connect.
(Ipad doesn't show the wifi symbol on top left corner.)
And if I try to print with Safari, it says "AirPrint-tulostimia ei löytynyt" which means in english "No Airprint-printers found".
I have all installations by the guide book several times, but seems that this Airprint simple doesn't work.
Device Configuration show this:
Installed Personalities and Options
PCL6           (20040201)
AirPrint
PCL              (20040201)
PDF              (20040201)
PS                 (20040201)
I wonder why AirPrint has empty value? (what ever this might mean)
Br,
Heikki

Hi,
Thank you for your reply and first action plan to find a quick fix.
Unfortunatelly even though I disabled IPv6, it didn't fix the problem. Also reboot and WIFI restart has been tryed sevelar times without any help. Ipad Safari is still giving me a message "no airprint printer found".
Same problem also when I try to print so that both Ipad and printer are connected to my home WLAN/DSL-router.
I don't see any problems for the printer to connect my home WLAN, both printer and Ipad has received an IP address from the WLAN router.
My router model is Zyxel AMG1202-T10B.
Ipad is updated to it's latest SW version which is 7.0.6. and printer's firmware date is 20131028.
I have no problems printing with my Windows 7 desktop computer which is connected to same network as well.
Windows 7 PC is connected to router via Ethernet. Printer is connected to router via Wireless, not ethernet.
Here is the network settings from HP Device Toolbox:
Network Summary
TCP/IP(v4)
Status (Wireless) Ready
IPv4 Address: 192.168.1.38
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
IP Configured By: DHCP DHCP/BOOTP Server: 192.168.1.1
DHCP Expiration Time: 02:23:54 (Days:Hours:Minutes)
WINS Server: 192.168.1.1
Preferred DNS Address: 192.168.1.1
Alternate DNS Address: 0.0.0.0
TCP/IP(v6)
Status: Disabled
Network Identification
Host Name: NPI08C7AB
Domain Name (IPv4/IPv6):
Domain Name (IPv6 only):
Bonjour Service Name: HP LaserJet 100 colorMFP M175nw (08C7AB)
Bonjour Domain Name: NPI08C7AB.local.
Bonjour Highest Priority Service: IPP Printing
Wired Network Configuration
Status: Not Connected
Hardware Address: 2c:44:fd:08:c7:ab
Link Speed and Duplex Negotiation: Automatic
Auto Crossover: Enabled
Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): Galactica
Communication Mode: Infrastructure
Authentication Type: wpa-psk Encryption: tkip+aes
Hardware Address: bc:85:56:ee:02:d3
Access Point Hardware Address: 28:28:5d:7c:23:a0
Channel: 10
Signal Strength: Excellent
Wireless Direct Setup
Status Enabled
Wireless Direct Printing Name (SSID) HP-Print-d3-LaserJet 100 Wireless
Direct Printing Channel 10
IP Address 192.168.223.1
SNMP
Status: Read-Write Access Enabled
SNMP Version: 1
Set Community Name: Not Specified (Defaults to 'public')
Get Community Name: Not Specified (Defaults to 'public')
Network Statistics
Total Packets Received: 428
Unicast Packets Received: 414
Bad Packets Received: 0
Framing Errors Received: 0
Total Packets Transmitted: 493
Unsendable Packets: 10
Transmit Collisions: 0
Transmit Late Collisions: 0
WS-Print Users: 0
Enabled Features
IPv4: Enabled
IPv6: Disabled
DHCPv6: Enabled
LPD Printing: Enabled
Bonjour: Enabled
SLP: Enabled
WS-Discovery: Enabled
SNMP: Enabled
Show IP Address: Enabled
LLMNR: Enabled
Security PJL Security: Disabled
Please let me know if you need any other additional information.
Br,
Heikki

Hp laserjet 100 color mfp m175 does not print from network nor via usb cable

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