Hp Laserjet 1012 Printer will not print

All of a sudden, my printer will not work. Maybe it has to do with the new Canon scanner I just bought and installed(?).
Anyways, did the usual (deleted all printers, downloaded and installed updated driver, added printer (verified on System Profiler), rebooted both Mac and Printer but no go.
Attempts to print then after 15 seconds or so "stops" in the queue.
I'm stumped because I can get the printer to work on my other Mac.
In advance, thanks for your input.
Stephen

I would take a reconditioned product over a new replacement any day. The reconditioned product has been verified to have a problem, taken apart by a technician, verified the defective part, replaced defective part (which will never fail again) and put back together and tested more extensively than a new unit. New unit... put together by an assembly person, press self test and ship it out.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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HP LaserJet 1536dnf MFP will not copy or scan but does print

My HP LaserJet 1536dnf MFP will not copy or scan but does print. It does not matter if I use the ADF or the glass. When copying or scanning I get a completey black page. The light bar does move from one end of the printer glass to the other. There are no connectivity issues as the printing function and the e-print function work fine.
Thank you for your help

Hi @akb3,
I understand that when you try to scan or copy, you are getting a black page. I can help you with this.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Check if the scanner moves freely across the glass.
If it does not try connecting the printer directly to the wall jack and try again.
Update the printer's firmware if the bulb glows and scanner moves freely. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP LaserJet M1120 MFP will not print on wireless network with Windows 8.1 operating system

The printer worked on the wireless network with Windows 8.
I have been advised that it does not work with windows 8.1 because a driver is required. However this is not available to download.
It is ridiculous that by having the latest operating system I am unable to use the HP printer on the wireless network
When will HP have the driver to download?

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Will my hp Laserjet 1012 printer work with my new Mac Mini (OS 10.7, Lion)?

I finally have to upgrade from my Mac Mini OS 10.4.11 to a Mac Mini OX 10.7, and wonder if I have to buy all new peripherals, too.
Here's what I have:
HP Laserjet 1012 black and white printer
Proview 17-inch display, PL913s
Epson Perfection 4490 flatbed scanner. (I scan a lot of manuscript pages and must have a scanner with an adjustable top)
Wired keyboard with numeric keypad
Wired mouse
Yes, I know they're old, but they work fine!
Thank you!

Hello Fiona6,
I use iMac (Snow Lep) and 2011 Mini (Lion) and from both systems my results are:
Wired keyboard & mouse - work ok, I don't like or use wireless types.
My LaserJet 1010 - works ok (Your 1012 should also work, same series of printer).
If your display works ok now, cannot see why it would not work. My mini works with various vga and DVI displays I have at various times attached to it.
Don't know about your scanner though, with my all in one printer/scanner I have had to use OS X Image Capture program to scan. Might be worth a look at Epson's site to check on any software updates.
Roy.
Edit: Regarding display if you are getting a new mini you will need a new display adapter, minidisplayport to vga or dvi, assuming your display is one of these. This can be plugged into the Thunderbolt port on the new Macs.
Message was edited by: royfromchatteris

Hp Laserjet 1012 printing via Bonjour on 10.4.6

I recently upgraded my OS from 10.3.9 to 10.4.6 and I couldn't find and install drivers for my hp LaserJet 1012 when connected through Airport Express. Printer is visible as a Bonjour printer. USB printing works just fine, so I assume the drivers are somehow installed. I was able to use my printer through AP Express when my PB was running 10.3.9.
Thanks for any suggestions!
Powerbook G4 12" Rev B Mac OS X (10.4.6)

Hi, Kappy. Thanks for the response.
Actually, it's neither article.
The one I'm looking for appears at the bottom of a help page (Mac Help) when I do a search on "compatible printers". It's listed in the "Open this for me" sdection at the bottom of the help page and is entitled "Printers compatible with Mac OS X".
When I click on that link, I end up at a web page that says "Looking for something on the Mac OS X site? The page you tried was not found."
This whole exercise is turning into an absolute nightmare!!! The day before yesterday, following the suggestions in one of the Apple documents, I re-installed the HP drivers from the supplemental installations on the Tiger DVD.
I then deleted the printer in the System Preferences and re-created it.
When I tried to print, in OS X, it printed without a hitch! I then tried an application in the Classic environment and this also printed without a problem. I figured that my problem was solved and had been solved by the re-installation of the HP drivers. I left the printer on, as usual, shutdown the Mac, as usual, and went to bed.
Yesterday morning, I figured I would confirm that my problem was indeed solved; just before leaving for work, I turned the Mac on, and tried to print. Guess what? It wouldn't print at all. Nothing happens other than what I've been getting since installing 10.5.2: "Waiting for device", etc...
Next step: I'll partition one of my drives, re-install 10.4 from the original DVD and won't apply any upgrades. I won't migrate any users either but will just create a dummy user. This should allow me to print, since this setup had been running without any problems for a few years. Then I can always re=boot from that system whenever I want to print... But what a hassle!!!

LaserJet 1012 Prints half page

I'm trying to print a 5 x 8 page (I've tried other custom sizes too, with the same result) from Word. The HP LaserJet 1012 cuts the page about 2/3 of the way down. This page will print from my other HP printers and from a Brother printer with no problems. I've tried setting the 1012 to a setting of printing on 5 x 8 (it's already set that way in the page set up in Word), and on 8 1/2 x 11, and in both cases it cuts off the page. What to do?

Okay, need a little more definition on the issue. When you say it prints 2/3 of the page, how exactly......does it only print 2/3 of the text when it reaches the bottom? or does it cut off 2/3 of the way down the page and leave 1/3 of the page blank? and are the borders looking normal at the same time? is it always text that is cut off or are pictures involved?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

My HP LaserJet 1536 Scanner will not work after upgrading to Windows 10

I just upgraded to Windows 10, and now the scanner will not work, although I can still print. I downloaded the latest driver, but this does not seem to help. The error message I get states that scanner communication cannot be established. Please let me know if you have any suggestions. Thanks!

Greetings , I saw your post regarding the problems you are having with scanning after upgrading to windows 10.
I would start with the simple, have you tried just restarting the computer? Have you made sure your computer has all of it's windows updates? How can I tell if my computer is up to date? Most products do have updated software available for Windows 10, did you install the correct driver?HP LaserJet Full Feature Software and Driver I've also seen a few posts that say the Windows 8.1 driver will work for Windows 10 as well, so you could try that too.  HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. I recommend downloading and running the HP Print and Scan Doctor, if it doesn't fix it automatically let me know what errors or messages you receive.  Do you know if you are able to scan using Paint? To Scan from Paint: HP Multifunction Printers - How to Scan: Windows 8
(It's the same for Windows 10, from what I've been told)Right-click the Start button () in the lower left corner of the screen, click Search, and then type ...Click Paint in the results.Click File, and then click From scanner or camera.Select your printer, click OK, and then click Scan.  Have you tried just using the New Scanner app in Windows 10? It's the same as the one for Windows 8. Here are some resources;New Scanner app in Windows 10Scan app for Windows: FAQ
And a Video link...    Please let me know if any of these steps resolved your issue, or if there is anything else I can do to help.  I look forward to hearing from you!  Thanks,

New Laserjet Pro M476NW Will Not Print MS Word or Excel Files

I just bought a brand new Color Laserjet Pro MFP M476nw printer. I am usint MS Vista 32 bit and MS Office 2007.
The Printer prints images, emails and I can make copies, etc, but I cannot print Word files, Word Envelopes, Excel files, etc.
Until my old HP Laserjet 4P finally died the other day (internal electrical short) I could print everything. Have spent 8-hours or so trying everything I have read from Microsoft, HP, etc, with no success. Installed, Uninstalled, reinstalled, ran diasgnostics, still no success.
I cannot contact anyone at HP for less than $99 to talk to a person. Very frustrating.
As I said, Word and Excel files printed just fine until I bought the new M476nw printer. How can this be Fixed?
This question was solved.
View Solution.

@DerekChristense
Thank you for letting me know that Print and Scan Doctor helped you fix your issue and you are back printing.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Hp LaserJet 1536dnf MFP will not copy via auto feeder

The printer will print and scan, and copy from the glass just fine too. The problem is when you want to copy from the auto feeder. You put the paper in and press copy. It feeds it through but nothing prints out.

Hey Columbus_ISD,
Thank you for visiting the HP Support Forums! I see when you attempt a copy from the ADF on your HP LaserJet 1536dnf MFP the output is blank, you are able to print copy and scan from the glass with no problems.
I would like you to go ahead and complete the following steps listed below:
1. Make sure the LJ 1536dnf is plugged directly into a wall outlet, DO NOT use a power bar or surge protector: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
2. Update the LJ's Firmware:
HP LaserJet Firmware Update Utility
Are you now able to make a successful copy from the ADF? If not, please check your inbox. I have sent you a Private message on the Forums, go to your Userpage to the right of your Username you will see it there.
I hope this helps,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Laserjet CM1415fnw software will not install, times out

I have used this printer successfully for several years. Recently it has stopped wanting to print some pdf files. Others it printed just fine. Even the files that wouldn't end up printing showed fine on the screen, and looked like it was printing, but the paper printed out "PCL XL Error, Subystem: TEXT , Error: Insufficient Memory, FIle Name: cheettext.c, Line Number: 1438, rather than the real file.
After looking at some forums, I decided the solution was to reinstall the software.
So, the drivers were uninstalled, and new software/drivers downloaded. But at the 99% mark, I get the Error message that it hasn't installed. I have checked the event log, but there is no error number anywhere. I've got a "Fault Bucket" number, (334838151 type 5) but no Error number.
I've double checked that I am installing the proper drivers, I have Windows 7 64-bit os. I've tried installing directly from the internet. I've tried saving it all to my computer and installing from there. I've tried selectively installing just some of the drivers, not including the fax stuff, since I never fax. Nothing works.
Any other suggestions? I am very frustrated, since of course, I have a whole stack of "must print"s before the weekend!
Thanks to anyone for helpful advice.

Hello csn_charlotte,
Welcome to the HP Forums!
I understand when you install the Laserjet CM1415fnw software, but it fails at 99%. I will do my best to assist you! I can relate to how frustrating this must be. I would recommend following this entire HP document on Windows 7: The Progress Bar on the Software Installation Stops or Stalls.
Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

HP LaserJet 4250 will not print

I have an HP Laserjet 4250 that will not print from any of the 15 stations it is set up to. I send print jobs to it, and I have to power the cycle the printer in order for it to print. I have deleted and re-added the printer to the workstations, and still get the same issue. The IP address is correct the IP port is good, I have reset factory settings as well. Still will not print more than 2 jobs without it having to be turned off/on. Any suggestions???
Mike

you writed few informations: OS?, which type installation local IP or Print server?
try uncheck in tag advance: Enable advanced printing features

PDF Document will not print on wireless network

Recently purchased Fujitsu laptop with Vista Home Premium O/S, 2.4 Gig chip, 2 Gig Ram. Printer is Canon Image Class 880 multi-function printer. I am able to print Microsoft Word documents via the wireless network and can also print documents off of the web on the wireless network, except for downloaded PDF files.
When I try to print a PDF file, the print box will come up and show the correct printer. When I click OK in the print box, a "Progress" dialog box comes up and indicates "preparing" as a percentage of the total document the computer is trying to send to the printer. Then, the box turns grey, and a message comes up saying Adobe Reader had a problem and has shut down. Also, Windows Document Execution Prevention then comes up saying a problem caused the program to stop working correctly.
I'm not sure which version of Adobe reader came with the computer, but it was upgraded to 8.1.2 on 2/12/08.
Any helpful ideas will be appreciated.
Regards,
Dan Roberts

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

P4014n Will Not Printer From Tray 2

I have a HP Laserjet p4014n that will not print from tray 2 as normal it takes between 20 -40 attemps before it prints the test page. I have replaced the feed roller but that was not the fix.This printer prints fine from tray 1 (manual feed tray)

Hi HellyBe,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP LaserJet 4L will not turn on

I recently acquired a used HP LaserJet 4L that will not turn on.
I hooked up the printer to an old Dell Dimension 4600 PC that uses the Ubuntu 10.04 Linux OS. (I presume that the power light should work regardless of which OS is being used.) When I hooked up the printer to the PC via the SCSI data cable and plugged in the power cord, the printer gave no indication that it is "on." I presume that, on the lower-left top of the printer, the lowest light in the vertical stack of four lights is the power-indicator light. The power cord is properly connected to a UPS that otherwise is currently powering this PC.
I should note that the printer's paper tray is difficult to remove and re-insert; it does not glide—instead, it has a lot of friction and resists being pushed in and pulled out. As far as I can tell, I am inserting it properly. I looked underneath the printer and could see nothing broken off the tray tracks. I cannot tell if there is a missing plastic part intended to provide smooth sliding for the paper tray. But whether the paper tray is inserted properly or not, I would think that the power light still should turn on.
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This question was solved.
View Solution.

I have done extensive research online and looked for relevant posts in other forums, plus I downloaded a LaserJet 4L service manual. The verdict: A common cause of this no-power problem is a faulty DC controller board, blown fuse(s) on it, or other circuitry glitch. I am sure that the paper tray is inserted correctly.
So I decided to cut my losses (I'm not inclined to pull the printer apart to try to fix it--it's not worth my time) and tossed the printer. It's not cost-effective or time-effective to spend a lot of money or time to resuscitate old hardware, except perhaps as a learning exercise.
I consider this thread now closed.

Hp Laserjet 1012 not working after installing Yosemite

After updating to OSX Yosemite, my laserjet 1012 printer no longer works. I've tried downloading the new hp update in the app store multiple times after removing the printer and previous drivers with no luck.
My computer is recognizing the printer, and when i try to print something, the page comes out with "Unsupported Personality: PCL" at the top.
Does anyone have a solution to this problem that works? I've already spent a few hours trying suggestions from other forums.

Hi @challdev,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Laserjet 1012 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Hp Laserjet 1012 Printer will not print

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