HP Laserjet 1018 issue

i'm trying to install the driver for the printer but when I get to the point where i shall plug in the printer, I connect it and get the familiar sound from the computer when detecting a new device, but the installation program just continues to say 'connect your device now' and there is only a back and a cancel button, no next. It doesn't seem to detect the printer.

Try connecting to a different usb port.

Similar Messages

  • Printer spool issue with HP LaserJet 1018

    I seem to be having a recurring problem with the HP LaserJet 1018 that I am hoping someone has also had and can help me resolve.  When I go to print I get a message that I need to set up a printer (it does not recognize the printer is there).  When I click on set up a new printer, I receive a message that the local print spooler service is not running.  Nothing I do seems to solve the problem. 
    This happened to me with my previous 1018 printer.  The exact same thing.  I had a second 1018 available to me that I connected and it worked just fine for about two months and now is doing the same thing as the first.  
    I have an HP Pavilion Entertainment PC with Windows 7 (64 bit) operating system.  I previously had a Dell with Windows XP that the first printer worked on for a long time (maybe 2+ years).  I got this new computer within the past six months and both these printers stopped working while on this computer.
    Any help or ideas would be appreciated. 

    Welcome to the HP Forums  fastndfury,
    I see by your post that you are only getting the error on the Windows 8 computer, "The scanner is currently in use. Please wait until your previous task is completed and then try scanning again." I can help you with this issue.
    I have provided a document to go through the steps to see if it will help resolve this issue.
    'Another program has control of the scanner' Message Displays on the Computer When Scanning.
    If you need further assistance, let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet 1018 freezes when trying to print from Homegroup user

    1. I have recently upgraded the OS on my laptop cumputer to Windows 7 SP-1 Ultimate to make it compatible with my desktop.
    2. I run a ethernet/wireless network and I have 3 printers attached to the network:
    (a) an HP 1018 attached to my desktop and have no problems printing from it;
    (b) A  second HP 1018 attached to a printserver (Belkin Home Base Control Center (Software version 1.0.0. SKUPTP Driver 3.3.8.0). The Belkin Control Center is attached to my network wirelessly. I have no problem printinting through this printer from my desktop. Nor did I have problems printing through this printserver when my laptop was running Vista Ultimate SP3;
    (c) a Photosmart all-in-one C7280 printer attached to my network wirelessly. I have no problem printing from this printer either from my desktop OR my laptop regardless of operating system.
    3. When my laptop was running Windows Vista Ultimate and my desktop was on Windows 7, the laptop was able to print through my desktop to the  USB HP LaserJet 1018 as well as the HP LaserJet attached to the Belkin Home Base Control Center. At no time has my laptop had problems printing to the HP Photosmart printer.
    4.When I upgraded my laptop's OS to Windows 7 SP1 and joined both the desktop and the laptop through homegroup networking, however, I have experienced the following problems:
    (a) When the laptop attempts to print through the USB-connected HP LAserJet attached to my desktop, the action is recognised by both computers i.e., one computer printer status indicates that the print job is spooling to the USB printer; the printer indicater on my desktop indicates that the printjob is printing. However, nothing gets printed and the job is suspended.
    When I try to cancel the printjob, both print status indicators tells me that the file is being deleted. However, it remains in that state even after a restart of both my computers.
    I am unable to cancel the job -and unable to print directly from my host desktop computer- until I physically delete the print device, turn off the printer and restart the computer.
    (b) The Belkin Home Base Center on my laptop recognises that the second HP laserJet printer is attached to it and will indicate the fact and ask me if I want to load the print driver. When I indicate yes, the laptop attempts to load the driver, but hangs up while doing so. When I cancel the request and proceed to load the print driver on my laptop directly, the device appears as "Unspecified" rather than a printer on my device manager and I am unable to print from either my laptop or my desktop. Again, I need to delete the devices from both my desktop and laptop and restart just so that I can print from my desktop.
    4. As indicated above, printing to and through my Photosmart C7280 wireless printer is fine whether I try from my desktop or laptop. Also,  I am able to use my Cannon LiDe 500F scanner, that is also attached to the Belkin Home Base Center from both the desktop and laptop.
    SUMMARY:
    1. HP LaserJet 1018 printers can be shared between a desktop running Windows 7 SP1 Ultimate and a laptop running Vista SP3 Ultimate on a local network.
    2. The Windows 7 desktop and the Vista laptop can both share an HP 1018 printer attached to a Belkin Home Base Center printserver
    3. When the laptop is upgraded to Windows 7 Ultimate and joined to the desktop through Homegroup networking, the laptop can no longer print through the HP1018 printer attached to the desktop, and any attempts to do so will freeze the printer so that not even the desktop can use it unless the device is removed and restarted on the desktop.
    4. Both the desktop and laptop computers can communicate with the Belkin Home Base Center printserver and activate a Cannon scanner also attached to this printserver. The desktop can also print through a second HP 1018 printer attached to this printserver. However, when the laptop attempts to print through the printserver, the print job freezes on both the desktop and laptop computers.
    5. Regardless of operating system or method of being networked, both the desktop and the laptop are able to print through a Photosmart C7280 printer.
    What appears to be the incompatibility between HP LaserJet 1018 printers and Homegroup networking, and how can it be resolved?

    Hello computerdude100, welcome to the forums
    I read through your post about the issues you have been having since changing your router to the Linksys WRT1900AC. From how you are describing it, the printer itself seems okay without the new router, as your previous router setup worked fine and a the local connection to your computer works fine. The hardware is proving out to be okay.
    I do recommend contacting Linksys to see if they can configure the settings for you as it is not communicating with the printer.
    Linksys Support
    Good luck, thank you for posting in the community!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Hp laserjet 1018 on windows 7 64 bit computer

    have hp laserjet 1018 long time working ok. suddenly without any messages the printer stopped printing from any software. The printer does print its test page. I suspect driver corruption. Cannot find a solution without having to pay a lot. Can you help? My printer product # is CB419AR.   I am new at this, but may have used this Forum one time many years ago successfully.  I tried to download the driver but not sure that i did it correctly
    other question; what are TAGS

    Welcome to the HP Forums.
    I see by your post that the printer isn't printing from the software programs but will print the test page.
    I can help you with this issue.
    You can put anything you like in the tags. They are basically used to find your issue quicker when doing a search for a specific issue.
    Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it.
    Find and fix common printer problems using HP diagnostic tools for Windows?
    If the issue persists then uninstall and reinstall the newest drivers online.
    Uninstall the old software first. Disconnect the USB cable.
    Uninstalling the Printer Software.
    I would suggest downloading the Full Feature Software if it is available for your operating system.
    HP LaserJet 1018 Printer Drivers.
    Select your operating system, click next and click on the software to download and install.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    Please provide in detail the results if you are still having issues.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet 1018 printer and windows 7Ultimate 32bit

    I have HP LaserJet 1018 printer and it hasn't any problem when I used windows 7 professional but problems started when I replaced it with windows 7 Ultimate 32bit , In the beganning the windows didn't detect its existance so I ran the Hppsdr tool but it didn't help so much it convinced me that the problem in the USB cable so I bought another one and another for the power and the I downloaded the driver and even a setup called hp laserjet solution but it also doen't help so much the chance that the  problem related to the hardware is imposible because I visit the maintance shop and the Beleive or Not it worked so fast without any mistakes , Now the problem definetly related to the software especially that the windows detected the printer and when I start to give the print order it stuck in the queue for a long time even if it the test page by the way also I tried to use the cleaning utility but it doen't work also as it encountered an error I don't now . The printer seems so dead now .....Help me please.

    Hi,
    Looks like there is a driver conflict on the computer....
    What i would suggest is to remove all of HP printer S/W and install it back...
    Go to control panel>add or remove programs> uninstall any program related to the HP printer....
    Restart the computer and reinstall the printer S/W
    Hope this works.......
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

  • Problems installing HP LaserJet 1018 printer on new MacBook Pro

    Hi all,
    I just entered the wonderful world of Mac and I am really enjoying it. Too bad I waited so long. However, I have a problem installing my printer, an HP LaserJet 1018 printer, on my new MacBook Pro intel based computer. I checked at HP's website and it says that the printer is not supported for the Mac environment. Could there be other possibilities with drivers to download or should I buy a new printer?
    Looking forward to hearing from you.
    Best regards,
    Christian
    MacBook Pro 15", Intel based   Mac OS X (10.4)  

    Hi Crelle,
    When the manufacturer says they don't support something, it's generally best to stay away from it.
    There's almost always 3 ways to do any 1 thing, but you may need you printer to do more than 1 thing and therefore you're going to have issues with all the other things.
    Printing to a printer sounds like 1 thing, but it's not.
    It's many things working together to get ink on paper.
    My advise is get a supported printer and live without a headache.

  • Share printer hp laserjet 1018

    I have 3 computer one desktop with win7 family edition32bit and printer connect USB port (work fine) second laptop window xp home edition share the same printer wireless (work fine) third laptop win 7 family 64bit same setting for the printer but not work wireless (false paperjam message) printer work fine if i plug with USB all driver up to date

    Hello muffa,
    Welcome to the HP Support Forums!
    I see you are attempting to install the LaserJet 1018 onto your new Mac, probably 10.9. From the research I have done, this printer is not supported on any Mac.
    There is not  much in this document, but it does display which LaserJet printers are not supported: This Product Is Not Supported in Any Macintosh Environment.
    I have even looked into what Apple drivers are available for this printer, it seems there is nothing either. Here is the list: OS X: Printer and scanner software available for download.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Paper tray hp laserjet 1018

    It should be simple.  I cannot close the paper tray of my HP LaserJet 1018 printer.   It is hinged and when I lift it, it moves about 30 degrees and stops.  I am afraid that if I force it any farther something will break.  How does it close?  It was close when I bought it.

    @Bobsbob 
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar
    I Work for HP

  • My HP laserjet 1018 printer continue printing old document

    My HP laserjet 1018 printer continue printing the a document i sent sometime back every time i restart my computer. And when i try to print a new document , a window messege appears "invalid printer setting"

    Hi @Beaglemom49779, 
    I see by your post that you replaced the toner and are now getting all black pages. I can help you with this.
    Did you have the same issue with the printer before replacing the toner?
    It could be a hardware or fuser issue with the printer.
    If the issue just started after replacing the toner then most likely it is the toner.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
    Number one cause of toner issues.
    Inspect the toner cartridge for damage:
    1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
    2. Check the memory chip for damage.
    3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
    CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
    Fingerprints on the imaging drum can cause print-quality problems.
    4. If you see any scratches, fingerprints, black on the drum, or other damage on the imaging drum, replace the toner.
    5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
    Please call our technical support if the there is a issue with the toner and inquire about a replacement, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • My HP LaserJet 1018 has started printing only blank pages.

    My HP LaserJet 1018 has started printing only blank pages. 
    Help?
    Using Windows XP (Home Version)
    Product # CB419A

    Could be a number of issues.  First could be a bad or not connecting transfer rollers which moves the toner from the drum to the paper.  Only way to test is a half test by putting paper on the manual tray and printing a self test.  When the back edge enters the printer, open the toner door to stop printing.  Remove the toner and flip back the cover over the toner drum to see if there is any image on the drum.  If image is present then it could be transfer roller issues.  Use the service manual and look under engine diagnostics in the index and it will direct you to a page that shows how to perform an engine test.  Do the test to see if you get a sheet of paper with lines on it.  If you get lines, then the issue could be the formatter.  If no lines and the shutter has been removed then I would think you are having high voltage issues.  You may have to bring the printer in for service.

  • Installing HP LaserJet 1018 HOW LONG on line?

    Have an HP LaserJet 1018 and a new computer that has Windows 7 on it. The old ones had MicrosoftXP. I love my printer but it wouldn't load. Tried the web site to install the driver, but it has been installing for 2 hrs. now. Should I stop and try again?

    Hi there,
    If you are still having problems with install This article should cover the issue you are experiencing. Give the steps outlined a try and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Installing Hp Laserjet 1018 on Ubuntu 13.10

    Hplip can't see my printer, but lsusb can what can I do to get it to be found manually?  I can not discover what to enter in the manual discovery options and what format to enter them in.
    output from my terminal console is as follows:
    robert@phenom:~$ sudo hp-setup -i
    HP Linux Imaging and Printing System (ver. 3.14.3)
    Printer/Fax Setup Utility ver. 9.0
    Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
    This software comes with ABSOLUTELY NO WARRANTY.
    This is free software, and you are welcome to distribute it
    under certain conditions. See COPYING file for more details.
    (Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
    | SELECT CONNECTION (I/O) TYPE |
      Num       Connection  Description                                               
                Type                                                                  
      0*        usb         Universal Serial Bus (USB)                                
      1         net         Network/Ethernet/Wireless (direct connection or JetDirect)
    Enter number 0...1 for connection type (q=quit, enter=usb*) ? 0
    Using connection type: usb
    error: No device selected/specified or that supports this functionality.
    robert@phenom:~$ lsusb
    Bus 001 Device 005: ID 03f0:4117 Hewlett-Packard LaserJet 1018
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 004 Device 002: ID 03f0:0024 Hewlett-Packard KU-0316 Keyboard
    Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 002 Device 003: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
    Bus 002 Device 002: ID 0c45:6128 Microdia PC Camera (SN9C325 + OM6802)
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

    Hi Robert_Steyn,
    Welcome to the HP Forums, I hope you enjoy your experience!
    I understand you are trying to setup the printer on Linux.
    I will be happy to help you.
    I have provided you with the HP LaserJet 1018 Printer Drivers that are available.
    This is a link to the HP Linux Imaging and Printing page.
    Hope this helps.
    Thank you for posting on the HP Forums.
    Have a nice day!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Printer hp laserjet 1018

    I have a new Mac.  I would like to still use my laser jet 1018.  After installing original disc, it still will not print.  Help please

    Hello muffa,
    Welcome to the HP Support Forums!
    I see you are attempting to install the LaserJet 1018 onto your new Mac, probably 10.9. From the research I have done, this printer is not supported on any Mac.
    There is not  much in this document, but it does display which LaserJet printers are not supported: This Product Is Not Supported in Any Macintosh Environment.
    I have even looked into what Apple drivers are available for this printer, it seems there is nothing either. Here is the list: OS X: Printer and scanner software available for download.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP LaserJet 1018 and Windows 8.1

    Hello,
    I was trying to select the "Print directly to the Printer" option under my 1018's printer properties, but I keep getting the following:
    "Printer Properties
    Printer settings could not be saved
    The specified datatype is invalid"
    Can anyone instruct me as to how to fix this?  Please let me know ASAP.  Thanks!

    Hello Candi_970,
    Welcome to the HP Support Forums!
    I see that when you try to set the printer setting "Print directly to the Printer" for the Laserjet 1018 on Windows 8.1, but it will not allow it.
    You could try running the Print and Scan Dr on the computer. This will not allow you to set the "Print directly to the Printer" setting, but it could fix a driver or software issue the is preventing it.
    Let me know if this has helped.
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP LaserJet 1018 no longer prints after security update

    After installing the following updates on my HP Pavilion dv71023cl running Windows Vista:
    Cumulative Security Update for Internet Explorer 9 for Windows Vista for x64-based Systems (KB2817183)
    Installation date: ‎4/‎12/‎2013 4:06 PM
    Installation status: Successful
    and a new driver for the 1018 from HP:
    Hewlett-Packard - Printers - HP LaserJet 1018
    Installation date: ‎4/‎21/‎2013 2:01 PM
    Installation status: Successful
    Update type: Optional
    Hewlett-Packard Printers software update released in September, 2012
    More information:
    http://sysdev.microsoft.com/support/default.aspx
    Help and Support:
    http://support.microsoft.com/select/?target=hub
    It appears I can no longer print from Internet Explorer 9.
    Clicking on gear icon and selecting the Print item, shows the Microsoft XPS Document Writer is highlighted instead of the HP Laserjet 1018 as I expect. When I select the HP Laserjet 1018, the Print Button becomes grayed-out.
    Attemping to print from Adobe Reader X also hangs the application.
    However, printing is working when using Open Office.
    I cannot recall if I attempted to print between the time these 2 updates were installed, so cannot determine which is the cause of the problem.
    This question was solved.
    View Solution.

    Sounds like you've run into some printer issues since your most recent update. First I wold recommend removing the software and then going to the HP website and re installing the software from the direct driver downloads. 
    First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
    Download this file, and if optional use the Full-feature software. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=1814094
    If that does not work I would try the PL6 drivers : 
    http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?locale=en_US&taskId=135&prodTypeId=...
    Install that and let me know the result! 
    Have a great day!
    I hope you are having a wonderful week, and I hope that the weather where you are located is as beautiful there as it is here! 
    -Spencer 

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