Hp laserjet 1020 does not print

Operating System Windows 7 PRO 64 bit
Does the HP laserjet 1020 work on the above software?
Tried to uninstall the printer drivers but failed. Message-setup encountered an abnormal program execution. setup will shut down. This was using the hp uninstallprogram. Tried the HP diaqnositc. Said all printer functions ok but could not pront a test page.
Installed new drivers.started over but no test page printed.
You can disconnect the printer and run a test print that goes to the print que and holds. Turn on printer and the que clears but no page prints.
Frustrated and confused.
DGR
This question was solved.
View Solution.

Can you go to the Devices and Printers folder and on the top task bar, click on remove printer? If not, then...
You can also go into your C:// drive, then Program files, then HP folder, and delete the HP LaserJet 1020 Driver from there. Not the ideal way to do it but you can do it this way.
Once you have done this, go back into your Devices and Printers folder, makes sure any printer (doesn't matter what one as long as it isn't the 1020 if that is still showing) has a green check on it, then up in the task bar, click on Print server properities. Open this and click on the driver tab, if the 1020 isn't showing in there then it shouldn't be in your driver store anymore. If it is showing in the list, try to remove it by clicking the remove button. When the pop up appears, try remove driver only. Then repeat the process and try remove driver and driver package. Sometimes the second option doesn't work until you do the first option, sometimes it doesn't work at all. If it doens't work, then you need to go into your C:// drive and remove the folder following the steps above. Make sense?
Make sure you have deleted your download folder and recycle bin and you should be okay to re-boot and re-install.
I am an HP employee.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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