HP Laserjet 1020 has stopped printing

This printer is my default printer on a desktop PC running Windows 7. It has recently failed. When I try to print using Cntl-P or File > Print, the printer box shows a line of text indicating that there is a job waiting but only for a second - then it disappears and nothing prints. I installed the latest driver, I moved the UBC cable to a different port and rebooted. Nothing works. Please advise.

SueF,
This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en
Give the steps outlined a try and let us know if it helps.
Best of Luck!
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Could be a number of issues. First could be a bad or not connecting transfer rollers which moves the toner from the drum to the paper. Only way to test is a half test by putting paper on the manual tray and printing a self test. When the back edge enters the printer, open the toner door to stop printing. Remove the toner and flip back the cover over the toner drum to see if there is any image on the drum. If image is present then it could be transfer roller issues. Use the service manual and look under engine diagnostics in the index and it will direct you to a page that shows how to perform an engine test. Do the test to see if you get a sheet of paper with lines on it. If you get lines, then the issue could be the formatter. If no lines and the shutter has been removed then I would think you are having high voltage issues. You may have to bring the printer in for service.

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Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
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Thank you for posting on the HP Forums. Have a great day!
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Gemini02
I work on behalf of HP

My IPad has stopped printing using air print and my HP Photosmart 5520 but my laptop is printing ok on the same system. any ideas? I have re-booted everything.

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Hi @Swaggie,
Welcome to the HP Forums!
I understand that your HP Envy 4500 is not printing from your Macbook Air and your Macbook Pro. I am happy to help you with this printing issue!
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If there are any error messages on the printer's display panel.
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Hope to hear from you soon!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
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Try the solution in this thread for cleaning the C309g printhead.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
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Hi sydnoid_615
Sorry to hear that you are having this issue and I hope you are otherwise doing well;
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Hi thefishermanfl,
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I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Does the HP laserjet 1020 work on the above software?
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This question was solved.
View Solution.

Can you go to the Devices and Printers folder and on the top task bar, click on remove printer? If not, then...
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Make sure you have deleted your download folder and recycle bin and you should be okay to re-boot and re-install.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

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This question was solved.
View Solution.

Start by following the troubleshooting steps in this document, especially check the vent as shown in step three of Solution Six.
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My Canon MX922 printer has stopped printing because it says the paper tray is empty. Tray is full.

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HP Laserjet 1020 has stopped printing

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