HP LaserJet 1020 Printer - booklet printing (Operating System Windows XP)

We were using above option earlier in HP Laserjet 1020 Printer. Presently, the printer is not responding to this option. We tried to reinstall several times using the driver software supplied with the printer but this particular option did not work. Rest of the normal functions of the printer is performing satisfactorily. Please advice us how to sort out this issue.
More Details:Earlier, after complete printing the pages to be printed on one side, the printer will pause and the button will show red and blink. Also, while pausing, the monitor used to display "how to keep the bunch of papers already printd to be kept in the lower tray for printing on the backside of the sheets". Presently, the first phase is happening, ie., printing the bunch of papers on one side and the printer pasuses. Afterwards, the blinking of the red light, display on the monitor depicting how to keep the sheets in the lower tray for continuing the balance of the print is not appearing. Since there is no indication or response we are forced to "end task", and come out of the situation.
With regards and best wishes
Rajagopal A

Hi 
You can try running the following utility at the link below. It sounds like a network issue since you are able to print fine when you give the users admin rights. 
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02726548&cc=us&dlc=en&lang=en&lc=en&product=439...
I am an HP employee.
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