HP Laserjet 1020 Shared printer problem

Hello there I have here an HP Laserjet 1020 connected to one machine and shared to 3 others over the network. Initially the printer works fine. All 3 computers that share the printer are able to print, as well as the host of the printer. However give it 3 days to a week and all of a sudden the printer is no longer able to print. All shared computers and the host are able to see the printer, send a print job, but nothing happens. The print queue is empty as if the job was completed. Occasionally if the host of the printer is restarted a print job will execute but very rarely. The only way that I have been able to fix this problem is to delete the printer from all computers. Reinstall drivers and share the printer on the host machine and share the printer on the following 3 computers. This has become very time consuming as its been done 4 times over the last 3 weeks. If it helps the host machine and 2 computers run XPSp3 and the 4th computer uses win7. Any solution that will help fix this issue will be greatly appreciated. Thanks.

Hi @rajahp ,
I see by your post that the printer is printing distorted characters. Thanks for providing the screen shot. I can help you.
It looks like a issue with the toner or possible a hardware issue with the printer or fuser.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for cleaning inside the printer and running a cleaning page, resetting the printer and checking the driver settings. Resolving Print Quality Issues.
Try printing a document again.
Let me know the results.
What kind of paper are you using?
Try another type of paper to see if you have the same results.
Are you using Genuine HP Toner?
What is the toner level?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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HP LASERJET 1020 PLUS PRINTER PRINTING PROBLEM

HI.
I AM RAJA PAUL FROM INDIA, I HAVE A HP LASERJET 1020 PLUS PRINTER , NOW A DAYS I AM FACE ING A PROBLEM , WHEN I AM GOING TO PRINT FROM THIS PRINTER , EVERY TIME PRITING LETEER SHOW Distorted characters. WHAT I DO?

Hi @rajahp ,
I see by your post that the printer is printing distorted characters. Thanks for providing the screen shot. I can help you.
It looks like a issue with the toner or possible a hardware issue with the printer or fuser.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner on the drum or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for cleaning inside the printer and running a cleaning page, resetting the printer and checking the driver settings. Resolving Print Quality Issues.
Try printing a document again.
Let me know the results.
What kind of paper are you using?
Try another type of paper to see if you have the same results.
Are you using Genuine HP Toner?
What is the toner level?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet 1020 Client Print Hangs

I have two networked computer running Windows 7 Home Premium 32-bit. My HP LaserJet 1020 is shared via HomeGroup between the two computers. When I print from the host computer every thing works fine. If I try to print from the client computer the print job appears in the queue on the host but never prints. I can't delete the job from the queue or anything. If I then restart the host machine the job will finally print upon reboot.
No I've read about disabling Bidirectional Support. If I do that the jobs no longer hang from the client machine, but I can no longer do duplex printing from either machine. The front sides will print, but without bidirectional support the dialog top flip the pages never comes up and the printer just sits there blinking. Obviously this is not a sufficient solution to the problem.
I'm using the latest drivers from the HP site, lj1020_1022-HB-pnp-win32-en.exe which were released on 2009-11-05.

Same problem. Win7 Ultimate (host) and Win7 Pro (client). Had similar issues trying to get an HP1020 to work over RDP at a client's site. Solution: bought a Brother HL2140 instead and it worked right away. When everyone's doing remote access, HP puts out a line of printers that doesn't support remote access. Nice.
HP has to have the worst drivers. They must hire all the developers that nobody else wants.
@Yarnod - Try looking in Device Manager to see if it's showing there (under USB or Other), right-click and uninstall. Then go to Actions and Scan for hardware changes to see if it detects the printer again.

How do i get my laserjet 1020 to print from my mac? the 1020/1022 driver won't download!

I followed the instructions on the HP website to download the latest printer software. But when I try to add my printer to the queue manually, it asks me to select a driver to use with it, and neither the 1020 nor the 1022 software is in there! There's tons of other printer software, and I tried a couple other drivers, but they don't work. Any help is appreciated. Thanks!
Paul
This question was solved.
View Solution.

Hi Paul,
As the Laserjet 1020 not officeially supported by the OS, you will need to download and install the HP Printer Drivers 2.11 package which include the Laserjet 1022 drivers, those should allow you printing using your device.
Install the package by following the Download below:
http://support.apple.com/kb/DL907
After completing the installation go to System Preferences > Print & Scan and click the Plus sign,
Select the listed printer and click the Print Using drop-down.
click Select Printer Software and then select the Laserjet 1022 which should be available now.
Complet adding the printer and try printing now.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Color laserJet CM1015 MFP printing problem

Till now my HP Color laserJet CM1015 MFP printer was working perfectly and suddenly prints miss aligned colors. Each color prints a little bit below another. I uninstalled printer’s software and reinstalled again but it didn’t help. There is no error messages. Printer’s alignment didn’t help either. Can anyone help me with this problem?
Inkjet and Laser Printer Supplies
Printer Cartridge Recycling
http://www.cartridgeshop.com.au

Yes I solved the problem. I had to clean the registry of all information regarding this printer. During the installation I noticed interesting thing. The only installation that worked well was from the CD that came with the printer. I've tried downloaded latest version but it didn't install properly and have no idea why.
Inkjet and Laser Printer Supplies
Printer Cartridge Recycling
http://www.cartridgeshop.com.au

Install Hp Laserjet 1300 shared printer on win 8.1 64 bit

Hello
I want to install Hp printer Laserjet 1300 pcl6 shared printer to Windows 8.1 64 bit . I have downloaded Driver from this link :
http://h20566.www2.hp.com/hpsc/swd/public/readIndex?taskId=135&prodNameId=238322&sp4ts.oid=238322&ac...
But it can not install and show this error :
windows can not locate a suitable driver. Cantact your administrator for help locating and installing a suitable driver.
Please Help me.

Hey @ehtoth ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
I understand you are unable to scan consistently since upgrading to your new computer.
Please use the Print and Scan Doctor that HP has made available and see if it can fix the issue for you.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
If it doesn't fix the issue let me know and we can go from there. Have a great day!
I worked for HP.

Laserjet 1020 Poor Print Quality printer unused for long time

My Laserjet 1020 sat unused for a long time
I ran cleaner sheets through it
I changed the toner cartridge
I cleaned the inside with a vacuum and air duster (it was not dirty though)
I still get this. Consistently. No change in quality.
What could I have missed?
Thanks

43,
Ink has a limited life span. It is sad, I know. The ink in the printer may just be "old" beyond it's actual age.
I have an old J6480 that I use only occasionally -- it is such a good printer that I keep it in spite of the fact that I might have to change out the cartridges more frequently than when the unit actually runs out of ink.
You might change out the cartridges so you are not coating the insides of the printer with the old ink.
If you are not going to use the printer very often, it does seem to help to keep it stored in a cabinet: dark and enclosed where there is not an abundance of light, dust, dampness, or temperature differences. I keep the J6480 in a cabinet on the other side of the house and use it wirelessly about every six months.
You may have to re-run the cleaning operation a couple of times after you do change the ink; change out the cartridges, test, and then decide.
Click the Kudos Star!
It is a nice way to say “Thank You” for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

HP Laserjet 1020 monochrome printer

Hi Folks, can you help:
My 1020 printer has just stopped printing -windows interactive service says there is a paper jam -Ive looked and there isnt. When I try to print, nothing happens, but the green light goes off & the orange light comes on- the printer doesnt make any noise. The printer diologue box initially shows the print job, then within seconds it changes to "deleting", then print job disappears.
Re troubleshooting, Ive tried : Checked for a paperjam- there isnt one/Ive removed & reinserted the print cartridge/Ive reloaded the paper/Ive reloaded the software/I tried changing the USB cable/I tried to use it on another PC
Nothing has worked and Ive run out of ideas -any help would be greatly apreciated.
Ken

Hi Gaurav,
The printer is not compatible with Mac as you may see below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01973413&tmp_track_link=ot_faqs/top_issues/en_u...
You may try the following workaround and check if tha may work:
Download and install the following package:
http://support.apple.com/kb/dl907
Ensure the printer is powered on and connected to your Mac.
Go to System Preferences > Printers & Scanners.
Click the plus sign and select the printer.
Click the Use menu and then click on Select Software.
Select the HP Laserjet 1022 from the list and click on Add.
Now try printing using the added Print Queue.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Laserjet 2605dn color printing problem, Blue/green line on page.

I have an HP color laserjet 2605dn that has started to print a faint,thin blue/green line from top to bottom about 3 inches in from the entire right edge of every page. I ran the cleaning cycle with no change. Any suggestions on how to correct this?

I have very similar problem on my 2600n which is printing 2 vertical green lines very close together about 1.5 inches from left edge. All toners are in supply override mode with black toner reading: Estimated Pages Remaining 0
Color cartridges contain toner with 329 pp remaining according to supply status page.
Is this problem likely to disappear when toner cartridge(s) are replaced?

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Hi all,
I have new HP Laserjet 1606dn. When I setup for USB printing, it can print fine. But when I setup this printer to be network printer, when I order to print 1 page, it always continue printing. I can';t stop printing. I have 5 printers for this model. When I setup another printers, it is still be the same. Anybody can give me the solution. Thank you very much.

I retried the installation from the driver after having cleaned previous installation and having unplugged the printer.
Same problem re-occured
Here the log containing the error
EDC): _PostProgressMessage hWnd=0x60206 msg=1125, param=13074
[11-19-2009 8:22:39:391]- LOG(EDC): Preinstalling inf C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:39:391]- LOG(820): IDLCProgressDlg:nCurrentProgressMsg()
[11-19-2009 8:22:39:391]- LOG(820): msg=Preinstalling the driver files ...
[11-19-2009 8:22:41:216]- LOG(EDC): SetupCopyOEMInf failed gle=2
[11-19-2009 8:22:41:216]- LOG(EDC): PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:42:761]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:42:761]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:43:775]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:43:775]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:45:194]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:45:194]- LOG(EDC): Diffx Preinstall FAILED, trying SetupCopyOEMInf: C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): ProcessFailure(3) NEXT=0, BACK=1, CANCELED=2, FAILED=3
[11-19-2009 8:22:45:194]- LOG(EDC): _PostProgressMessage hWnd=0x60206 msg=1129, param=0
[11-19-2009 8:22:45:210]- LOG(EDC): InstallSequencer() step = 4
[11-19-2009 8:22:45:210]- LOG(820): IDLCProgressDlg:nStopCurrentProgress()
[11-19-2009 8:22:45:210]- LOG(EDC): --- PreInstallStep ---
After that he retries to install the driver, but inside the previous install directory.

My hp laserjet 1020 plus printer is not working in network in window 98 Pl give me a solution

hiiii...

Hi Gaurav,
The printer is not compatible with Mac as you may see below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01973413&tmp_track_link=ot_faqs/top_issues/en_u...
You may try the following workaround and check if tha may work:
Download and install the following package:
http://support.apple.com/kb/dl907
Ensure the printer is powered on and connected to your Mac.
Go to System Preferences > Printers & Scanners.
Click the plus sign and select the printer.
Click the Use menu and then click on Select Software.
Select the HP Laserjet 1022 from the list and click on Add.
Now try printing using the added Print Queue.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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This is so odd. On this particular problem page, a couple of days ago I replaced the image 3 times and it still gave me a printer error. I copied the page from the 30-page doc onto a new, single page and still had the problem. I deleted the image and still had the problem. There are three text boxes and I deleted them one at a time and each time, all the way down to one text box, I was still having the problem. Tonight I go back to the original 30-page doc., replace the image, and the page printed out fine. Frustrating!

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But why would it do this on all Tiger Macs in my house? I'm assuming it's this way on all Tiger systems. Just Wondering.
I will try to reset printing, but I'm not at home right now. Thanks.

Windows Shared Printer - Problem adding: Error 256

Getting error 256 (username and password) when trying to add a windows printer connected to the LAN which is shared.
Any clues to the proper method of doing this?
Beavis2084

Unfortunately, I think several things can cause that
error. Please try the Advanced Windows Printer via
Samba technique:
In Printer Setup, click Add, then hold the option key
and click More Printers, select Advanced from the
bottom of the first menu, select Windows printer via
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smb://usernameonPC:password@[IP address of
PC]/printersharename
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I have installed the latest available drivers (as of 26rd October 09) for HP LJ M1005 MFP printer
on Windows 7 64-bit Enterprise. Printer connected over USB.
I can't print more than two pages from any application.
It stop printing after two pages and have a message on LED "Printing Document".
Nothing is in the print queue.
Printer well working on WinXP, Win2003, Win2008 x64.
Anyone else have this problem? Or even a solution?
Sorry for my bad English.

I retried the installation from the driver after having cleaned previous installation and having unplugged the printer.
Same problem re-occured
Here the log containing the error
EDC): _PostProgressMessage hWnd=0x60206 msg=1125, param=13074
[11-19-2009 8:22:39:391]- LOG(EDC): Preinstalling inf C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:39:391]- LOG(820): IDLCProgressDlg:nCurrentProgressMsg()
[11-19-2009 8:22:39:391]- LOG(820): msg=Preinstalling the driver files ...
[11-19-2009 8:22:41:216]- LOG(EDC): SetupCopyOEMInf failed gle=2
[11-19-2009 8:22:41:216]- LOG(EDC): PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:42:761]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:42:761]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:43:775]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:43:775]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:45:194]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:45:194]- LOG(EDC): Diffx Preinstall FAILED, trying SetupCopyOEMInf: C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): ProcessFailure(3) NEXT=0, BACK=1, CANCELED=2, FAILED=3
[11-19-2009 8:22:45:194]- LOG(EDC): _PostProgressMessage hWnd=0x60206 msg=1129, param=0
[11-19-2009 8:22:45:210]- LOG(EDC): InstallSequencer() step = 4
[11-19-2009 8:22:45:210]- LOG(820): IDLCProgressDlg:nStopCurrentProgress()
[11-19-2009 8:22:45:210]- LOG(EDC): --- PreInstallStep ---
After that he retries to install the driver, but inside the previous install directory.

HP Laserjet 1020 Shared printer problem

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