HP Laserjet 1022n and 1022nw shared printers fail to print

Hello.
We have a number of these printers shared out on Windows Server 2003 servers to Windows XP clients.
We are using Windows Server 2003 Service Pack 1 on some print servers, and Windows Server 2003 Service Pack 2 on others.
Some of them work, but some refuse to work. You'll get the first page to print, and then the print queue will for ever more claim to be printing, when it does not.Restarting the spooler service will reset things. I can't tell anything that is different between those that work and those that don't, although on one network it appears that no 1022 will work at all. I've tried three different Windows 2003 servers, and they all fail.
The printer drivers I'm using are the latest ones off the HP website, and I've firmware updated the printers too.
I'm using an HP Standard TCP/IP port.
I've found that they appear to print successfully if shared out on a Windows 2000 server, but this doesn't really help me.
Can anyone suggest anything please? We've been forced to spool a number of them off Windows 2000, but this must only be temporary.
Many thanks,
Paul.
This question was solved.
View Solution.

Hi Rick.
I've spent some time on this investigating via google as well as experimenting with drivers, and it appears that if you spool this printer of a Windows 2003 server and you have the latest MS patches, then you can only print if you have administrator priveleges over the server. It doesn't matter at the workstation end. However, it does appear that some of our printers are unaffected, and I can't believe that the users who continue to print okay have admin priveleges on the server.
Anyhow, there is a simple fix to this - use the Laserjet III driver from the original XP distribution. This driver appears to print fine to the 1022.
However, it'd be nice if HP acknowledged the problem somewhere and ultimately created new drivers. I can't see any evidence of this on the internet.
Hope that this workaround works for you.

Similar Messages

Windows 8 Driver Information for LaserJet, ScanJet, and other supported printers.

To help customers successfully use their products with Windows 8, HP has identified recommended drivers per product. Please visit the following support documents for more information:
HP LaserJet – Printers, MFPs, and All-in-Ones supported in Windows 8
HP Scanjet – Scanners supported in Windows 8
For HP Business Inkjet, Designjet, Deskjet, Officejet, Photosmart, PSC, or another supported product, go to Supported Printers for Windows 8.
HP understands that Microsoft has released a Windows 8 Release Preview version. HP is not currently supporting
any Windows Release Preview operating system versions. If you have any questions about the Windows 8 Release Preview,
please refer to the Microsoft’s web site at http://www.microsoft.com/.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

mikemalins,
To add - currently you may use your product on Windows 8 but a Full Feature Software Solution is not yet available
For USB connetion you may print and scan via Windowws Fax and Scan by adding the device from Devices and Printers.
For network connection you may print by adding the device from Devices and Printers.
If you have the RTM version you may also scan through the network by using the HP Scan and Capture app:
http://apps.microsoft.com/webpdp/en-us/app/hp-scan-and-capture/94fffdd0-bb3b-4adc-96ca-24c1d79e16c6
As mentioned by the document above, the full software solution expected to become available prior the public OS release (Oct 26th)
Regards.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Adding shared printers? Network printer not showing up in list

I have a network printer not showing up in the Bonjour Printer Wizard. There is not a place to add a printer to this list. Does my network printer need to be installed under the Windows side as well, or can I share it using Bonjour? I'm confused as to how the shared printer program works. Also, my Adobe "print to pdf" option shows up as a printer, but how do I change the file destination location? It doesn't give me an option to change the "saved to" location. I am using these printers through Parallels in AutoCad, and that should be the only reason I will need to share printers. But I am in AutoCad a good deal of time, so I need to know how to quickly print my drawings.

Welcome to the forums!
You don't say if you installed after downloading the Printer you deleted, but I suspect it's one not showing, and that you need to reinstall.

I have a HP laserjet P2055dn and every 4th or 5th page prints garbage. Any ideas why?

It doesn't matter which program I am in it still prints garbage every 4th or 5th page.

Hi hood_winked,
This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

I can't see shared printers from a Mac with Leopard

Hi there we got a new MacPro that came with Leopard but when I want to add the printers shared by two old Macs it can't see them, it only find and HP Color LaserJet 2600n that was shared on a Mac Book. The other Macs has OSX 10.3.9 (a G5) and 10.3 (a G4), one share a HP LaserJet 1200 and the other an Epson Inkjet Printer. We also have a MacPro (a core 2 duo) with OSX 10.4 that can find all the printers.
I was wondering if the version of the old Macs has something to do with my problem, maybe the Leopard can't reach them or something like that.
Thanks
PERCY

Have a look at this article from Apple
http://docs.info.apple.com/article.html?artnum=306984
It covers the issues with Leopard seeing printers shared by 10.3.

USB Shared Printers????

Hi All
I have 4 macs, 1 Intel, 1 G5, 1G4 and 1G3 all running the latest system software except for the G3 (10.3.9) I have 3 printers, all HP that I am trying to share through USB Printer Sharing. I have all of them connected via a USB hub to the G3 with Printer Sharing on in the sharing system preferences, as well as, share these printers in the "Print & Fax" preference pane.
But none the less, the only computer that can print to the printers is the one directly conected to the printers via the USB cord.
The other computers do not even show a "shared printer" in the print dialog box.
What am I doing wrong?
Please ask if you need additional information.
Thanks in advance.

This may sound silly, but have you added these shared printers in the Printer Setup utility? If you have, have you added the correct printers?
One thing I do is make sure each computer has a different name and when adding shared printers I MAKE SURE that I am adding a printer actually connected to the appropriate computer. For some odd reason, ghost printers occasionally appear on the network (printers listed as being connected to computers that they simply are not connected to).

Trying to connect 2 mac mini's as a network, and sharing printers

Hello to all. Please help me as I'm a newbie on these Mac mini's. I am trying to create a network between the two mini's and I would like to share files between them and be able to print from the upstairs mini to the printers hooked up to the downstairs mini.
Mini 1 (downstairs) has 2 printers attached directly, a HP color laserjet and a Epson 800 Artisan
Mini 2 (upstairs)
Mini 1 and mini 2 are both connected via ethernet to the Netgear router.
Here is my problem:
on the mini 1, I can print and even access the mini 2 via sharing. I can screen share and view folders that is on the mini 2.
However, from the mini 2 computer, I cannot get the screen share and folder sharing from the mini 1 computer. I show that it is there, but when I try to connect, I get a message that states: CONNECTION FAILED The server may no exist or it is not operation at this time. Check the server name or ip address and your network connection and try again.
On the mini 2 I also cannot get anything to print. It doesn't even show that the printers that are supposedly shared at the other computer are present. I tried to add them, via default icon or even ip from the print and fax preferences, but I get error messages and cannot print.
ON THE mini 2: When I used the 'default printer' icon, both of my printers showed up using bonjour shared and I 'added' them. But when I tried to print, I got a message stating:
*Connecting to downstairs-mac-mini.local on port 631...*
*Unable to connect to printer; will retry in 30 seconds....*
I deleted both printers as bonjour shared and tried to make the printers an ip internet shared, and put in the ip address xxx.xxx.1.2 (mini 1 ip address) but I got a message saying that that ip address was being used. I changed the ip address to xxx.xxx.1.5 (mini 2 ip address) and it looked like it was going to print, but it automatically goes to pause. (doesn't matter which printer it is, I can't print from either. I never did get either of the printers to work on mini 2.
I have done the following: On the mini 1, the printers are marked shared. On both computers the shared folders are marked shared, along with screen sharing. I also added all files on both computers to be shared as to who can read only or read and write.
Also, I have also gone to the 'system' icon and on internet sharing, I have made both computers to be shared, with the appropriate check marks done on the list of services I want shared.
ON both the mini 1 and mini 2 I have set the network to XXXXX Home and it automatically configured and states that my ethernet is connected.
On the downstairs computer, I can see the 'shared computer, and am able to access the files.
BUT on the other computer upstairs, I do see the downstairs computer, but it fails in the connection.
I noticed that the ip address for each computers state the same number, except the last digit is different. xxx.xxx.1.2 for the downstairs mini and xxx.xxx.1.5 for the upstairs mini. The router number and dns server along with the subnet mask are the same numbers between both of the computers.
I am going to set the power settings NOT to sleep when idle so that might help when I am trying to view files on each mini's.
So right now I am stuck with how to make the upstairs mini to print on the downstairs printers, and how to see the downstairs mini on the upstairs mini display.
Any help from anyone is very much appreciated. Sorry this is so long. Thanks in advance!

Mini 1 Allow only essential services
Mini 2 Allow all incoming connections
I changed mini 1 to allow all incoming connections
That did the trick for viewing, now will that help me on my printer issue also? YES! wahoo! Thanks so much, I would have not thought about checking the firewall.
Kudos to you and all your help!

Driver(s) to print on HP Laserjet 4000n and HP Deskjet 722C printers for Windows 7 (64bit)

I'm introducing a Windows 7 64bit) computer in a network of Windows XP (32bit) computers.
How do I find driver(s) to print on HP Laserjet 4000n and HP Deskjet 722C printers in a network that uses Windows 7 (64bit) and Windows XP (32bit)? Printer sharing is done using a Windows XP (32bit) base computer.
Should I load a 64bit driver on the 32bit XP computer for the benefit of the Windows 7 computer or will that mess up the XP computer?
Thanks

Hello, the HP laser jet 4000n you install the drivers via windows update procedure. The HP 722C is not supported under Windows 7 due to it's age.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Issue w/ shared printers and multiple copies

I just bought a Samsung ML-2010 today to replace my aging HP LaserJet 5L. The printer works fine (albeit rather noisily) except for one issue: I can't get it to print multiple copies of a document; if I specify multiple copies, I always get a single copy. I have downloaded the latest driver from Samsung's web site.
Has anyone experienced this? If so, have you found a solution?
Update: It appears to be a problem with shared printers. I have the printer connected to a wireless print server. When I share the printer through my desktop machine (so that I can queue long jobs on the desktop and put my PowerBook to sleep) , I have the issue. When I print directly to the print server from my PowerBook, multiple copies work just fine.

Never mind. I have no idea how I fixed it, but multiple copies are now working when the printer is shared by my desktop machine.

My home sharing continually fails between mac and apple tv 2.

my home sharing continually fails between mac and apple tv 2, even during watching a movie. I go to the mac to re-turn on home sharing but it is still on. Any tips? I also have to turn off and back on at the mac every time i switch on my apple tv.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

I purchased a MacPro 2010 and is having trouble to add HP LaserJet 1022n to my printer list.

Dear Administrator,
I purchased a Mac Pro 2010. I migrated from my MacBook Pro to Mac Pro. Then, the HP LaserJet 1022n won't print. I reseted printing system and now can't add that printer to my printer list. Software Update have installed HP Printer Driver v. 2.16.1 on my system. The printer is actually available in HP Printer Driver 1.1.1 update. But, no matter how I do it, it always complained that the Driver software is currently unavailable and ask me to install it later. I have downloaded the HP Printer Driver 1.1.1 update manually, but it won't install and showed my Macintosh HD as not a valid install target. I tried to install the driver CD that came with the printer, but it complained that a newer version of the driver has been installed on the SSD hard drive. Please help.
My guess is that the HP Printer Driver 1.1.1 update is on the system but is corrupt, that is why the Add Printer command can't simply pick up the driver on the computer. Other method also break down since they think I already have the driver installed. I think that I needed to uninstall the HP Printer Driver 1.1.1 update to correct the system. That is just my hunch.
Please advice. Thank you very much for your time and effort in this matter.
Sincerely yours,
Zigang
Ph.D.
<Personal Information Edited by Host>

Have you tried un-installing the original (complete) software and re-installing it?
Usually that does the trick. After that you can try the update if necessary.

I'm trying to import a cd to my mac air from my pc. I've downloadedAbout the Migration and DVD/CD Sharing Update. The mac recognized the pc and the cd but fails to play or import it. i get the message the cd could not be found. Suggestions?

I'm trying to import a cd to my mac air from my pc. downloadedAbout the Migration and DVD/CD Sharing Update. The mac recognized the pc and the cd , but fails to play or import it. i get the message the cd could not be found. Suggestions?

You can't share/play a music CD using Remote Disk. It's a limitation that Apple built in.
"MacBook Air and Mac mini do not support playing DVD movies or audio CD media with Remote Disc."
Remote Disk is limited to data transfers.
You will have to use the MBA external superdrive, or another compatible external DVD device hooked directly to the Macbook Air.
Otherwise, you will need to rip the CD's contents using your PC and transfer the music as data files.

HT1150 I have two shared printers and I want to be able to select the printer when it is time to print without having to set a default EACH time. Can I just have a prompt to ask me which printer to use???

I have two shared printers and I want to be able to select one printer when it is time to print without having to set a default EACH time. Can I just have a prompt or dialog box that will ask me which printer would you like to use??? The only options I can find are "default" and "Last printer used" which means I must go into the Print & Fax area and change the default EACH time I want to print??? Seems very low tech.....

junnybug wrote:
Can I just have a prompt or dialog box that will ask me which printer would you like to use???
In most cases you get this dialog box every time you print. It is called the print dialog and normally when you print, a print dialog appear showing the printer that is to be used. Which printer you see will be based on what you have set in Print & Fax as you mention. But regardless of what you have set there, you still have the option to change the printer via the print dialog.
If you are using an application that does not show the print dialog, like MS Word and that stupid "print one copy" print icon in the toolbar, then you can often change the action the print icon uses so that the print dialog appears.

Smoking Printers - HP LaserJet P1006 and HP 1022

Users have reported smoke coming out of two printers (HP LaserJet P1006 and HP 1022) when in use and after 3-4 pages have printed. The printer also gets hot and the heat kan be felt by putting the hand over the area where the printed paper comes out. The printed paper also curls up that normally happens when the paper gets hot.
Does anyone have any idea or a solution?

What most folks identify as smoke with LaserJet printers, specifically low end Consumer laser printers is actually steam and not smoke. As the fusing assembly heats the paper, moisture within is literally "cooked out" and will vent out of the top output sometimes appearing as smoke, but will quickly dissipate. This is totally normal and should not be cause for concern. There are ways to help minimize this by storing paper in an airtight container (think Tupperware) to prevent it from absorbing moisture from the air. Many folks believe it takes a lot of time for paper to absorb moisture, but in reality, it only takes a few hours.
Although this phenomenon can occur with all laser printers, higher end Commercial LaserJet printers include fans to help dissipate it better. Low end LaserJet printers do not have internal fans, so it can be more noticeable. In general, if the printer will print, all is good. There are thermistors built in to the fusing assembly to measure heat. Anything out of spec will prompt and error on the unit itself and will not allow the unit to print.
A good reference doc on this can be found at the following URL:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
Obviously, if you see real smoke (grey, white or blue) from other areas (right, left side covers) and the unit is displaying an error, this would be cause for concern.
Though I work for HP, My posts express MY opinion, and not those of HP.

Connecting HP LaserJet 1022n

Can someone help me connect my HP LaserJet 1022n to my E2500? Note: not "HP LJ 1022nw" which is wireless version.
Printer was attached to my old Linksys Wireles-G router. Printer has a USB connection and an ethernet cable port. Wth the old router I simply connected the printer via ethernet cable and made sure I entered the IP address when adding the printer to my old Windows XP Pro system.
I went through Linksys installation process and added the printer as a wireless printer. I now receive an error message "cannot print .... etc." but the 1 page print job is printed over and over many times. I do not receive the error message or eroneous results when I attach the printer directly to my laptop via USB. I'm not even sure if I'm receiving the message from Win8 or Linksys. I am new to Win8.
Any ideas on how I should proceed?

Make sure the cords are properly connected. Reset your printer to factory defaults. If it is just wired to the router, it would automatically get an IP address from the router. Reserve the printer’s IP address and then setup IP printing on the computer. On Windows 8, just search for Devices and Printers and add the printer. Follow the link below for detailed instructions. The link below shows instructions for Windows 7 which is just going to be the same with Windows 8.
Configuring your network printer with DHCP reservation in your router
Troubleshooting printing issues with your network printer
Setting Up the PrintServer Using TCP/IP Printing on Windows 7

HP Laserjet 1022n and 1022nw shared printers fail to print

Similar Messages

Maybe you are looking for