HP Laserjet 1022n & Windows 7 64-bit & spooling

Question

My home network has three desktop computers, one laptop and one tablet. Two of the desktops, plus the tablet are all running Windows 8.1. The laptop is running Windows 7 64-bit Professional, while the third desktop is running Windows 7 64-bit Home. All of the computers use the network to connect to the Laserjet 1022n printer that is also connected to the network (hard-lined). The Laserjet does have the latest Firmware installed onto the printer. All three of the devices that are using Windows 8.1 are able to connect and print fine from the printer, however it is the two Windows 7 computers that are having issues with the printer.
The problem is that the spooling is not resetting once a print job has been sent. The print job will continuously print the print job indefinetly unless I go into the "c:\Windows\System32\spool\Printers\" folder and manually clear out the spool. I have downloaded both the Full HP software as well as the basic driver for the Laserjet onto both Windows 7 computers. I have tried running the repair feature and as well as just using the basic driver to add the printer. Nothing seems to be working correctly.
The ONLY way for me to get the printer to work is to use one of the Windows 8.1 computers as a middle-man; connecting to that computer and sending the print job through that computer. Only issue is that it takes forever to spool the print job to the Windows 8.1 computer before it can start printing. These are fairly new computers; both purchased in the last year. Both have 4 Gigs of RAM so that is not the reason. So I am not sure what is going on.
None of the computers are directly cabled to the printer and the main Windows 7 computer that I really need to have working with the laserjet is on the opposite side of the house (the Windows 7 laptop does not use the print feature that much,  so it is not AS critical).
Any help would be much appreciated.

Answer 1

Welcome to the HP Forums Hinalover,
I see by your post that you are having issues with the print spooler on the Windows 7 computers.
I can help you with this issue.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
Try running the Microsoft Fix It Tool to see if it will fix the print spooler.
Diagnose and repair Windows File and Folder Problems automatically.
You can also run the System File Checker to repair corrupted or missing files.
System File Checker: Run sfc /scannow & analyze its logs in Windows 7 | 8.
You might end up having to do a repair of Windows.
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP