HP LaserJet 1100 - stuck printer queue

I'm having problems printing documents. The first document will always print OK after a reboot but any subsequent job is being queued and the printer paused. Starting Printer Setup Utility and releasing pause won't unblock the queue and restart printing.
The first job in the queue will sometimes eventually start on its own but that can take several minutes so the only way to keep a decent print flow is to keep disconnecting and reconnecting the USB cable as this always clears it.
I'm using an elderly HP 1100 laserjet for which there aren't any HP Mac drivers so I'm using Guttenprint 5.0.0.U drivers.
Anyone know anything about this - specifically whether there's a fix for it?
20" iMac Intel core2 - 2.16Gb Mac OS X (10.4.9)

Thanks for this Greg.
I must confess to being very optimistic when I went to this site, downloaded the driver and installed. However, the same problems still persists.
The only update is now when the second (or subsequent) queue sticks, the queue is showing this error: "The printer is reporting an error!"
The original parallel lead for this printer had an HP mini parallel connector to connect to the printer. USB wasn't supported but when I added a parallel/USB adaptor lead, everything worked fine under Windows. I've only had a problem since switching to Mac at the beginning of this year so I reckon the lead probably has a lot to do with it. Shame really as the 1100 has some miles left in it and I've also got plenty of toner for it!

Similar Messages

LaserJet 1100 won't print in WordPerfect X4 unless manual button is pressed for each page.

Hi - I'm using a Toshiba Satellite - Windows Vista 64 bit operating system. When using WordPerfect X4, I can't get my HP LaserJet 1100 to print unless I manually push the button for each page. I have no problems getting it to print automatically in Word or with .pdf documents. Something is not compatible with WordPerfect. It was printing fine to begin with, but once I printed an older version of Avery labels, it seemed to trigger this need to have to manually press the big button. Help!

Does the ext directory have the php_oci8.dll? In the original steps the PHP dir is renamed. In the given php.in the extension_dir looks like it has been updated correctly. Since PHP distributes php_oci8.dll by default I reckon there would be a very good chance that the problem was somewhere else. Since this is an old thread I don't think we'll get much value from speculation.
-- cj

Need help to Settings Apple iMAC 2012 and HP LaserJet 1100.

Need help to Settings Apple iMAC 2012 and HP LaserJet 1100.
I purchased a imac, 2012, before there was Windows 7. I have the HP LaserJet 1100 and Print Servers Trendnet TE100 P21, with Windows 7 it worked, but with MAC OSX 10.8 does not want to, do not go printing. Could help with the setting?
Нужна помощь в настроке Apple iMAC 2012 и HP LaserJet 1100.
Я купил imac 2012, до этого был Windows 7. У меня есть принтер HP LaserJet 1100 и принтсервер Trendnet TE100 P21, с Windows 7 все работало, но с MAC OSX 10.8 работать не хочет, не идет печать. Могли бы помочь с настройкой?

привет Roman,
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.
Mac OS X: О сброса системы Печать ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 инструкции ...
В System Preferences> Печать и факс, правой кнопкой мыши или Control + Click на боковой панели списка принтеров, выберите Сброс системы печати.
если вы держите опцию и нажмите кнопку "-" на вкладке он сбрасывает систему печати.
http://www.macosxhints.com/article.php?story=20031215144430486
Безопасная загрузка с HD, (Удержание нажатой клавиши Shift нажатой при загрузке), запустите Disk Utility в Приложения> Утилиты, затем выделите диск, нажмите на ремонт разрешения.
Любые устройства, которые ранее появились в списке принтеров и факсов список необходимо будет добавить снова после перезагрузки системы печати.
Сброс системы печати в Mac OS X 10.5.x + + +
1. Для сброса системы печати в Mac OS X 10.5.x, выполните следующие действия:
2. Выберите Системные настройки в меню Apple.
3. Выбери для печати и факса в меню Вид.
4. Управление кнопкой мыши на список принтеров в левой части окна, затем выберите "Сброс системы печати" из контекстного меню. Если вы не видите списка принтеров, управление кнопкой мыши на текст "Нажмите, чтобы добавить + принтер или факс" и выберите "Сброс системы печати ..." В качестве альтернативы, если у Вас уже есть один или несколько принтеров в списке, можно Option-нажмите кнопку "-" (Удалить принтер) кнопки.
http://support.apple.com/kb/ht1341
Перезагрузку.

[SOLVED] Can't get CUPS to add / detect HP Laserjet 1100 printer

I moved my computer downstairs... after a few weeks I decided to move my printer down and set it up. I had it working perfectly a few weeks ago before the move... however now I can't get CUPS to detect or add my printer. At first when I moved my printer downstairs the CUPS web interface had my previous setup still there and had my printer detected / added. However, printing jobs would just stay in the queue and never print. I did some googling and someone mention to remove the printer and re-add it. Well I tried to to that and got stuck on trying to re-add it. CUPS will not identify my printer now. Funny thing is I just now remember I had a similiar issue a few months back and I remembered now I fixed the queue issue just by unplugging the power to my printer and leaving it off for 5min then replugging it in. I have tried all the steps on the wiki and I can't seem to figure this one out. dmesg does output that it is detecting my printer. I have my printer hooked up via a mini parralel to USB cord. If you have any other questions for me please shoot
Unplugging and repluggin my printer gives me this msg in dmesg:
usblp0: removed
usb 6-2: new full speed USB device using uhci_hcd and address 4
usb 6-2: configuration #1 chosen from 1 choice
usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x4348 pid 0x5584
hp-toolbox also does not detect any printers. I have tried restarting cupsd... Any help is appreciated... I need to get printing up ASAP since school has started.
lsusb output this amongst other things:
Bus 006 Device 004: ID 4348:5584 WinChipHead CH34x printer adapter cable
If it matters I am using XFCE as my DE... I also do not remember using the CUPS interface to intially add the printer... I do not exactly remember how I did it... but the web interface looked completely new to me and I am rather sure that is not how I initially went about doing it... perhaps I used some GUI frontend for it...
EDIT: After reading the forum descriptions closer... perhaps this should be moved to the Workstation section.
Last edited by ugkbunb (2009-09-07 20:11:27)

skottish wrote:I'm curious why you're using gutenprint drivers for a HP printer. hplip provides everything needed for HP printers.
Tell you the truth... I have no idea how to change it or what not... I didn't even add that manually... just rebooted my computer one day and it appeared there.
hpsetup does not detect my printer
system-config-printer gives me an error when I try and add a printer. I manually specify the location to file:/dev/usb/lp0 ... I scroll down find HP LaserJet 1100 and the recommended driver is hpjis 3.9.8. I select that and I get the following:
There was an error during the CUPS operation: 'client-error-not-possible'
EDIT: I am about ready to chunk to this printer out the window... I have been messing with this for about a week now and I just keep getting two steps forward and then three steps backwards.
The system-config-printer dialog looked familiar and I believe that when I intially was able to set up my printer and had it working upstairs I used that dialog to add my printer.
Some googling brought me to this ubuntu bug report
Your USB-to-parallel adapter does not pass through the printer ID. The device is recognized as printer, but there is no information about manufacturer and model. Therefore system-config-printer and hal-cups-utils automatically assign the text-only printer to the unknown device.
In general you have to run system-config-printer and manually choose manufacturer and model.
That you cannot print at all is a bug of the "hal" CUPS backend. See
https://fedorahosted.org/hal-cups-utils/ticket/5
Try to do the following:
cupsctl FileDevice=yes
lpadmin -p <your print queue name> -E -v file:/dev/usb/lp0
This is an ugly workaround which works if you have only one printer (the one with the adapter cable) on USB. Does it work for you?
Now the problem is that I can not add my printer via the system-config-printer. However, if I go the CUPS web interface and hit manage printers the driver is listed as the following:
Driver: Local Raw Printer (grayscale)
Now I think that is my issue... I need to have it set to the correct driver... if I hit modify printer and select my Make/Model I get the following access error:
401 Unauthorized
Enter your username and password or the root username and password to access this page. If you are using Kerberos authentication, make sure you have a valid Kerberos ticket.
However there is no prompt or I do not know where to enter this information to.
Last edited by ugkbunb (2009-09-07 19:06:48)

Network Print Jobs Always Get Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

Network Print Jobs Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

HP Laserjet 1100 Print Issue

I have above printer connected to Windows XP Pro 2002 SP2 laptop system. When sending print job to printer the print queue appears to process normally (job shows up, changes status, then disappears). However printer never responds: lights do not blink and nothing prints.
I disconnect the printer and connect it to a Windows XP Pro 2002 SP 3 system (using same printer cable) and printer operates correctly! So the printer cable should be OK.
I connect a different printer--a Canon--to each computer system and it works correctly. So the print cable port on the laptop should be OK.
I downloaded the latest driver for the 1100 from HP site onto the laptop, removed the printer defn and re-added the printer...same problem.
Any thoughts as to why the printer is not responding when sending print job? Printer is still good...hate to toss it in the trash.
Note that these 2 computer systems are stand-alone (no networking between them) as is the printer.
Thanks.

Hi there. This is funny, or sad really. I have the exxact problem. When it doesn't print it says this printer is not connected.
That just can't be. What about firmware? While nosing around the HP site I noticed it says firmware needs to be updated.
I'm not sure how to do this.
Have a great day,
Zarifa

How to create HP LaserJet 2420 printer queue on Solaris 10

Hi Solaris Gurus,
I am having difficulty creating a printer queue for HP LaserJet 2420 on Solaris 10 (11/9) Sparc (Sun Fire T5220) server. A popular method used is with hppi (HP Jet Direct) tool but it does not have the exact printer driver and alternative printer drivers (e.g. HP LaserJet 4 / 4M, HP LaserJet 2000 series) resulted in only part of the text occupying the wrong side of an A5 page.
An alternative approach that has worked in the past for simple default paper tray 2 (single paper tray), with tray 1 reserved for manual feed. This method involves creating a working printer queue on a Windows workstation (XP) / server (2000) with the correct driver and having configured to support Unix printing to receive LPR request from Unix systems in general. A remote printer queue would then be defined on Solaris 10 system which points to the Windows system. However, the printing jobs kept going to tray 1 (top manual feed) even though the Windows printer queue was configured to go to tray 3 (bottom tray).
The earlier method would be simplest but needs the right driver (PDD) but I don’t know where to find it. The latter approach is also not working despite having got the right driver on Windows. A test page on the target Windows printer queue would print to tray 3 (bottom tray) of the printer correctly.
Printmgr does not work well with HP printers from experience. It is good for serial and local printers.
Your advice would be much appreciated.
Thanks,
Crystal

Hi Giogio, and welcome to the HP Forums.
I am sorry to be the bearer of this news, but do the age of the printer, it is not supported by Mac OS X 10.9. I am including a list below of the supported printers from Apple:
OS X: Printer and scanner software available for download.
For more information, I would recommend contacting the Apple Support Communities.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I hope it's Kappy reading this. My HP Laserjet successfully installed but can't create a print queue...

Hello Kappy - Thank you for persevering with my printer issues. Firstly, I use Firefox, recently updated & as yet have not discovered how to monitor downloads. The software for HP Laserjet 2200 was eventually automaticallly, and therefore correctly, installed.The Add Printer Pane accessed via the + button in the Printer & Scanner window is blank - the Name & Location and Print Using & Add areas are all grayed out, therefore I can't locate the printer driver even though it is in the Printer folder. I messed around with HP Direct Protocol & Line Daemon functions, entering my IP address, just to see if I could locate the printer driver - I could. However, I get a pop-up window which says 'Unable to verify the printer on your network' but it gives me the option of going ahead anyway, which I did. I was able to create a print queue, able to give a print command, the printer window opens, but the printer appears as 'busy', but of course it's not printing. To look at the issue from another perspective: previously I was running 10.5.8 on my old Power Mac G5 and a week before I shifted over the iMac I paused the printer but when tried to resume printing I got a pop-up message saying IPadmin > enter administrator name + password. Which of course I couldn't do - I discovered this was a bug afflicting10.5 & 10.6 operating systems; the only way I could get around it was by re-creating myself as a new administrator, which I did, and got the printer going again. So, if I have a "Network" printer perhaps there's another route to get the driver recognized... What do you think?
Alex Carr

Morning Alexander Carr,
Thanks for using Apple Support Communities.
Use this article to troubleshoot printer issues in OS X.
For more information on this, take a look at this article:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Best of luck,
Mario

HP Color LaserJet 4700dtn. Won't Print from printer queue.Event Code 68 8002

From the start of using this printer about a year ago I normally just plug in the usb wire from the laptop and it works.
For some reason about 3 weeks ago it seems to have stopped receiving data from the computer . A different wire to the printer will not work. but the same wire connected to a different printer on same laptop port does work.
I have tried discovering the printer using the HP support system to try an update the driver/firmware. The printer is discovered but the update seems to end up in th printer queue and gets stuck.
The queue is empty at the moment.
My normal printer repair company say its a software problem.
The printer will print its own diagnostics pages but to be honest I don't have a clue what the info printed off means or if there are any answers to be found there.
Anyone any ideas please. ( answers in "printers for dummies" speak if at all poss please)

Hi,
Please follow in the link below :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

HT1338 I'm trying to follow HP's instructions to add a driver for HP Color Laserjet CP 1215 which is connected to my Time Capsule. However, in System Preferences I can't "add" the printer to the print queue because I don't have a driver and you have to se

I’m trying to follow HP’s instructions to add a driver for HP Color Laserjet CP 1215 which is connected to my Time Capsule. However, in System Preferences I can’t “add” the printer to the print queue because I don’t have a driver and you have to select a driver before the add button becomes active. Therefore, the Mountain Lion software update doesn’t add driver software for the CP 1215 driver because I was unable to add the printer to the print queue.

This printer doesn't seem to be supported in ML:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01664444&lc=en&cc=us&dlc=en &product=412187#N2043
You could try the 1515 driver or use the Generic PostScript Printer PPD when adding the printer.
Hope this helps.

HP LaserJet 4100N-print queue reverts to pause

I've been trying relentlessly to get my iMac (early 2008 model) to print on an HP LaserJet 4100N. I've been able to establish the connection (via ethernet) using the IP address on the printer and configuring as Protocol LPD, HP LaserJet 4100 Series v.3010.107. All looks good, including valid connection, etc. However, when I try to print the printer queue goes into action, shows that it's "printing-copying print data-printing", but as soon as it gets to the next step "connected to printer" the job suddenly drops and reverts to pause mode. According to the information provided under printer "Options and Supplies", I have driver version 19.5. HP says that OS 10.6 comes with the necessary driver (where I started before upgrading to Mountain Lion), and that an update for Mountain Lion can be found under Apple's Software Update. But no such update is found.
My older PowerBook G4 with OS 10.6 works fine, so I'm assume it's an issue with the software/driver that's supporting Mountain Lion.
Any suggestions?

Launch the Console application in any of the following ways:
• Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
• In the Finder, select Go > Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
• Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/cups/error_log" from the file list on the left side of the Console window. If you don't see that list, select
View > Show Log List
from the menu bar. Then select the messages from the time of the last failed printing attempt. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.

USB Printer queue gets stuck - SRSS 4.2, SRWC 2.2, SRVC 1.1, VMware View 4

Hi,
My environment is VMware vSphere 4 with a few ESX 4 servers. On that, I have a vCenter, a View 4 server and SRSS. Then I have a number of Windows XP desktops.
When the user logs into his/her desktop via the Sun Ray, everything works including the local USB printer (an HP laserjet). But...you can only print once...then the print queue stays at "Printing" and won't go away. Any further print jobs just get queued up. It also won't let you delete the print job from the queue. The first print job actually does come out on the printer, but doesn't disappear from the XP's print queue.
Any ideas?
Jim

I can duplicate the "white screen of death" with Early Access to vmware view, with Rays running from Solaris/x86. This is in fact not vmware-specific, as I can hang uttsc to an ordinary XP system. To duplicate fairly reliably, I run a Flash example and then "start -> logoff". uttsc doesn't terminate, and truss shows repeated
/1: pollsys(0x08046690, 2, 0x08046728, 0x00000000) = 0
/1: ioctl(10, AUDIO_GETINFO, 0x08046620) =0
This doesn't happen if the IE window is terminated before logout. The behavior appears to be independent of "-F off" in uttsc (but I'm using the Ray audio driver).
Is there a workaround (other than downgrading) in the vmware view scenario?
Edited by: grommit on Aug 5, 2009 7:37 AM

Clear Print Queue HP P1102w LaserJet

After printing to my wireless HP P1102w LaserJet, the print queue does not clear/empty. So, when I print, again, the printer does not respond because there are queued docs to print, yet. I can physically delete the queue, but this is cumbersome. And, I am not the only user of the printer. It took forever to get the proper drivers loaded by using Apple Update. Finally, the printer prints, whether using wireless or Wi-Fi. But, the document remains in the queue. Any ideas? Or, is this an HP problem?

I just went through this myself. It is basically as fede says. You need cups installed and running, and hplip installed. Some of the printers require a plugin (like my LaserJet 1018), and that may be why you get the message 'filter failed'. I got it too.
You have to run hp-setup to get the plugin BUT hp-setup won't run properly without a /usr/bin/python symlinked to python2.7 . Either create that symlink or as fede says, if you already have one that points to python3, delete that symlink and create a new one pointing to python2.7, and then run hp-setup. It will run fine and your printer should work.
On my other computer I have Ubuntu 12.10 and I noticed they have /usr/bin/python symlinked to python2.7 as a standard, that's why hp-setup ran correctly on it the first time. When I did a basic install of Arch recently it only installed python2, but there was no symlink of python -> python2.7 included in the package. If you install python3 (also known as python), you get the symlink of python -> python3. It's all a bit confusing, but I think if we only have python2 installed it might be a good idea to include the symlink python -> python2.7 in the package. Seems to me this confusion has been going on for a couple of years? I think I will leave my symlink python -> python2.7 in place.
Last edited by nirvanix (2012-11-20 01:20:54)

I can't find HP LaserJet 1100 printer driver.

I got My Mac to "see" my PC's shared folder and I'm so excited. Then I tried to print but it didn't have my print driver: the HP LaserJet 1100. Is there some way to get it or some other way to make it work?
Thanks.

No I am. I started to answer a different question. Sorry. If I could delete my post I would have.

HP LaserJet 1100 - stuck printer queue

Similar Messages

Maybe you are looking for