HP LaserJet 1200 Goes "Offline" and won't Print

I upgraded to Leopard 10.5, then 10.5.1 and my HP LaserJet 1200 will print until my G5 has slept, then the print queue says the printer is offline. I restart and it works again until the next sleep cycle. Anyone know a fix for this?

I think I found the problem. Leopard doesn't like my USB 2.0 PCI card. I had the same problem a while ago with an earlier version of OSX. It was resolved with an OS update. I wish I understood the value of having PCI slots on my G5, when even such a simple device as my USB card is rendered useless by a new operating system.

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HP Photosmart B110a constantly goes offline and won't print via USB either

Macbook Pro OSX 10.6.8
HP Photosmart B110
I've connected the printer to my wireless network without any issues, but when I first tried to connect my macbook pro to the printer, it would keep disappearing from the network. Once I finally managed to connect it, every time I go to print something now, it will always say it is offline. Even when I try and bypass the wireless connection and connect via USB, it will still say it is offline.
I've have tried reinstalling the printer and driver many times, and I've tried connecting 2 other macbooks via the wireless and all experience the same issue. It is starting to get incredibly frustrating having to reinstall the printer over and over again.
I would appreciate a solution that would prevent it from always going offline, even If I have to give up the wireless 'feature' and permanently print via USB. I do not have time to continuously fiddle with the settings every single time I need to print a document.

Let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Mac OS X Leopard Mail SMTP server keeps going offline and won't come on

My SMTP in mail on my email accounts keeps going offline and I can't work out how to get it working again. My internet connection is fine. I am receiving emails. I was able to send earlier on my business email account but now my .mac account has gone offline and then my business on went on me.
I only started using my business email account in mail today and loaded the account into mail. Does anyone have any answers for this as I can see there have been some other people who might have had a similar problem but I can't see any fixes?
I have deleted and reloaded both my .mac and work account a couple of times now and restarted my computer but still no good.
Can anyone help?

I have that offline mail smtp server when I try to send emails from work with my macbook. I've always been able to send emails away from home using the login and password in the smtp configurations. It's a real pain since I use one email account for work and personal business. I can receive email but cannot send any. Everytime I have to answer an email while I'm working, I have to go to the browser, go to my provider's mail page, login and send from there my emails.
Do we have the same problem?

OfficeJet 6500A Plus Goes Offline and Won't Come Back

I'm having trouble with my OfficeJet 6500A Plus, keeping it "online" to the wireless network in my home. I am trying to print from my HP Pavilion laptop which has been loaded with the latest software from the HP Support site.
The printer shows itself to be online to my router. I've even run the Wireless Setup Wizard over again to reintroduce the printer to the router. But, no, my laptop considers the printer to be "offline" and, if I try to remove and reinstall the printer, Windows can't find the printer on the network.
By the way, my Pavilion laptop is new, purchased in July and it's running on Windows 8.1.
Any help will be greatly appreciated.
Thanks,
Denny LaBarge

Hello there Denny, aka @labargephoto
I understand your printer is not being found when you try do install it on your network. Check out the steps in the guide below and follow them thoroughly and they should help the installation problem.
'Unable to Find the Printer' Message Displays on the Computer During a Network Installation
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

If you are having a problem printing, scanning or faxing with any HP Printer because of it going offline and constantly disconnecting from the network, here is the fix!
I figured this all out after many unsuccessful attempts with HP Support, my Internet Service Provider and various troubleshooting tasks including reinstalling HP software over and over and over. Well, through self teaching on the internet and 6 grueling months of research, I FINALLY figured it out. OMG! I am a Paramedic (not IT) and somewhat computer literate but by far no expert. I here all of you! Nobody seems to have the answer but I am 97% sure that I do. Either way, please reply back and let me know that this did in fact work for you! :-)
It doesn't matter if your printer is installed wirelessly or wired. Don’t worry about reinstalling your software, no recycling your printers’ power or your Router/Modem. The reason your printer is unstable on the network and continues to either go offline or disconnect from the network is NOT because the software is glitched, it’s not a firewall problem per say, it’s not a router problem, there isn’t a problem with your power cord, it’s because most networks use a “range” of IP addresses and for security purposes, it sort of “cycles” the various devices’ IP addresses to decrease the chance of an attack. A printer is no threat but the “network” doesn’t possess human intelligence so it doesn’t know this. Below are my step by step instructions on how to basically make your printer hold its IP address (static IP) instead of changing back and forth through a cycle therefore dropping your printer off the network or disconnecting.
Funny, if you are someone who has had items in your print cue, they won’t print, and you turn your printer off and then back on and suddenly your documents print…well, join my club. The reason this works is because when you first turn on the printer, it starts with the same IP address before it cycles. If you are someone who sits there for a while and suddenly your documents print without you changing anything…this is because through the IP cycle change, it hits your printers IP address and the network will allow it to print. Not very funny, I know. It took me forever to figure out why my printer would print sometimes but not all the time. Since I figured this out, I can SCAN, PRINT and use all of the features of my installed HP software such as HP Solution Center, Photosmart Essentials.
On your printer, go to menu/setup/network and press OK. Inside the network menu, print a "network configuration page" so you can see the IP address and other settings for your printer.
Now, go back to main menu on your printers’ screen. Or you can go to your web browser and type in the IP address using the decimals too and this will take you to your printers’ web page. Choose: setup\network and press OK. Look for IP settings and press OK. Choose "manual" instead of "automatic". Enter the IP address there manually as well as the default gateway which you can see on the network configuration page that you printed earlier. Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain). Don’t forget to click “save changes”. Now, restart your computer and print anything you want. :-)
A trick I often use with printers in DHCP networks:
In Printers and Faxes right click on the printer and select “properties”. Click add a new port. Choose standard TCP/IP port configured to the printer host name. Read the hostname from the printer's network configuration sheet.
Using my method means that you always connect to the printer even if its IP changes (which may happen with dynamic configuration). This does not jeopardize your network security. It just tells your printer to stay put and stop traveling the IP address highway. :-)
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View Solution.

The DHCP range is the range of IP addresses the router hands out automatically as devices join the network. The DHCP range is determined by the router and each brand has a range set at the factory (that can be changed by you).
Your D-link's DHCP default range is 192.168.0.100 to 192.168.0.199. So, outside the DHCP range is .2 to .99 and .200 to .254.
Attached is a handy cheat sheet.
You can change this range by entering the router's settings page - type the router's IP address into a browser, enter the login info and navigate to the DHCP settings area (varies based on router, hunt around).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Attachments:
Router Facts.pdf ‏25 KB

Skype Going Offline and Online Randomly?

Hi, my Skype keeps going offline and offline very quickly, not even offline then a few seconds later, online, as in every second it's on and off and on and off... etc. Also, if I try to message someone while it's doing this it gives me a really far-off date like February 5, 2020, but it's only when this is happening. In addition, it sometimes drops me from calls and it randomly tells me it's like, five of my contact's birthdays at once. I'm running Windows XP and I'm sure I have the latest version, as I just uninstalled then reinstalled Skype. I'd like to know if this is my internet or Skype freaking out, thanks for reading
Solved!
Go to Solution.

You have the well known "time-travelling" bug on your Windows XP computer.
Try this:
http://community.skype.com/t5/Windows-desktop-client/Skype-disconnecting-and-then-reconnecting/m-p/...

MacBook screen goes gray and won't wake up from sleep - 10.6.2

We have a MacBook Alum running 10.6.2 with 4gb ram.
We recently upgraded to 10.6.2 from Leopard and this issue started to happen.
It seems that as the MacBook goes to sleep or goes to the screensaver mode, the screen goes gray and won't wake up from sleep or screensaver mode without a hard reboot.
Is Apple aware of this issue? It did not happen with the previous version of Leopard. This issue arrived when we upgraded to Snow Leopard. Other than the sleep issue, SL is rock solid. Kudos to Apple for producing a great OS!

Hi GrooveDaddy,
Have you contacted AppleCare via telephone to make them aware of this issue? It definitely doesn't sound like normal behavior. What sort of troubleshooting have you done so far on the issue? What sort of settings do you have on your screen saver? Password protected? Custom iPhoto slideshow?
What if you manually sleep the machine by closing the lid or engaging it via software (via the Apple menu) does the screen have the issue in both scenarios?

After recent upgrade to IOS 7 i an seeing systems rebooting very frequently. it just goes offline and comeback online after some time. IS this hardware issue or others also facing the same

After recent upgrade to IOS 7 i an seeing systems rebooting very frequently. it just goes offline and comeback online after some time. IS this hardware issue or others also facing the same

Hello there, Kishoresaraogi.
The following Knowledge Base article provides some great steps to troubleshoot your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why does my printer say "offline" sometimes and won't print?

Why does my printer say "offline" sometimes and won't print?

Hi - Try following the steps in this document. It should help resolve the issue.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

HP Deskjet F 300 going 'Offline' and not printing

What is the simple solution to my HP DeskjetF300 often going 'Offline'
Howcan I stop this happening?
How do I get it back?

Hi kencorn,
Welcome to the HP Forums!
I noticed that your HP Deskjet F300 keeps going offline, and not printing. I am happy to help!
For further assistance, I will need the following information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Mail program goes offline and can't send any email

for couple of weeks ago i had a problem with Mail program and then it started to miss up entire system which even my apple id didn't work so i delete my entire keychain and then i add all again it start to work but now i have a problem with mail program which goes offline and i quit the program and leave it for couple of minutes and then i run it again it worked for 2 second and then goes offline again this is problem number one in other hand i can't send any email from program my emails go to the Outbox and after couple of minuts asking me to resend it which i usually don't do it and send it directly from website any suggestion i can fix this ? i called apple support afew weeks ago the guy didn't respond correctly and told me he has to call the engineer or something like that and after that because it took a lot of time one of my friend fix the problem for me but now i still have problem with this
any suggestion ? or i should give up using this softwear ?

More information is required for a meaningful reply. Do you have an email account? Are you settings correct? Can you receive emails on the iPad? Have you another device on which you send /receive emails? Is it working OK?

Hp photosmart C7280 says "stopped" in print queue and won't print!

I just bought an hp photosmart C7280 today. It was a pretty simple setup with the actual printer and network and all. i download the updated driver from the hp website and all seemed kosher there too. now i click "print" and on the print queue page it says "stopped" and won't print!
ahhh please help? is this a good printer with macs anyways? it seemed kinda loud during the setup...

I too have gone through most of the problems described here but have finally been able to get the c7280 working properly, yet I'm still not very happy with the solution.
For connectivity reasons, I wanted to connect the aio to my network via ethernet cable directly to my router. While my computers will access the network wirelessly, I wanted the printer to have a solid connection. Unfortunately, I was never (and still can't) get it to work properly using this connection. What finally did work was using the wireless connection in the printer to connect to the network.
Why this would work wirelessly and not while directly connected is something no one has been able to explain. I still have the printer right next to my wireless router to interference doesn't seem to be a problem and it seems fast enough, but the fact that I can't get it working properly with a "less technically challenged" method, really bothers me. What if I didn't have a wireless network? While wireless is great, if there was an easy solution to have all my desktops connected via ethernet, I'd prefer it (easy being not having a bunch a cables around and perhaps a pre-wired network in my home!)
Anyway, I hope everyone who has this machine gets the problem worked out. Unfortunately, knowing what I know now, I don't think I would buy this one again unless the software was rock solid. Physically the unit works well, but is a little loud I admit and went through my black cartridge pretty fast even though I used in saving settings such as fast draft, etc.
Just as a side note, the HP support guy in Canada was fairly annoying. When we still couldn't get it working properly via ethernet, he insisted it must be a problem with Apple or a conflict with a program I have installed, etc,etc. and told me that every one of his customers that has Leopard also has this unit working 100% properly. I politely told him he needs to add me as his first failure!
OK, enough rant. Try connecting wirelessly and see if that works. I would uninstall the current printers as suggested, but also clear out the printer cache. Do this by right clicking in the add a printer box area and choose reset printing system. If all else fails and you upgraded to Leopard from Tiger, then......gulp...... uninstall Leopard and revert back to Tiger. Under Tiger, both my macs worked perfectly connected via ethernet printer connection. Good luck.

All my preprint email show as spam and won't print

I set up the account to only allow certain email accounts to send to eprint but I am getting messages from them all saying the email looks like spam and won't print it.
This question was solved.
View Solution.

I will need a little more info to help. What email server are you sending the ePrint job from? What file types/ attachments are you sending? Since it is failing on some level; make sure that when sending email to the printer that the Printer is the only recipient listed. If that is not done it will fail the job as spam. Make sure not to Cc anyone on the emails. Also, turn off your signature on the email if it is automatic and try the job again.
I am a former employee of HP...
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HP LaserJet m1212nf goes offline in control panel after PC (windows 7) restart

Hello,
i have an issue that i couldn't find an answer on the internet.
We use HP LaserJet m1212nf multifunctional device in our company via networking. It has a static IP adress and the latest firmware. Also the software and drivers are the latest one. On Windows XP machines scanning and printing is working great, but also we have one PC with windows 7 pro 32bit edition. At first everything was fine, but from this monday the printer in control panel goes offline, so we can't print or scan for several days. Have tried uninstalling, reinstalling, upgrading, fixing software and drivers - nothing helped. Checked also HP servises - everything is running. Also no events found in windows event log.

Disable the firewalls or open ports on them?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

N73 offline and won't go into standby

Is this a phone problem or a network service provider problem?? I got my N73 unlocked and went to Cingular to buy my SIM card and set up - it worked great for a day and now it is in offline mode and refuses to go back to standby. Everytime I try to change the profile it seems to reboot (screen goes black)and then comes back up in offline mode again. I bought it from PhoneSourceUSA and it was shipped to me directly from Singapore so needless to say, there is no warrantee info available when I look for a service spot in the U.S.
Anyone else have this happen?
Barb

Haven't seen such on any phone, but from the description it looks like it could be a hardware problem.
In case it isn't, you could first try reformatting the phone:
http://discussions.europe.nokia.com/discussions/board/message?board.id=smartphones&message.id=4007
If that's not enough, wait for an update to appear on:
http://europe.nokia.com/softwareupdate
If neither helps, then you need to send it for repairs:
http://www.nokia.com/repair
Message Edited by petrib on 14-Sep-2006
10:17 AM

HP LaserJet 1200 Goes "Offline" and won't Print

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