HP LaserJet 1522 MFP keep initializing

HP LaserJet 1522 MFP keep initializing. Any ideas how to fix it. Thanks.

Hello,
Here is a post I found on another forum that might help resolve this issue:
1. Turn the printer off.
2. Press and hold down CANCEL (X) and Start Copy (button just below the X button) buttons at the same time while powering on printer. *Keep these buttons press while you power on the printer*
3. Continue to hold down buttons until the printer display reads PERMANENT STORAGE INIT.
4. Release the buttons when "PERMANENT STORAGE INIT" is displayed. Printer will return to Ready automatically.
Good luck!!
I work for HP, However, I am speaking for myself and not for HP

Similar Messages

HP laserjet 1536dnf MFP keeps Printing

Hi Admin,
I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP that I cannot give time to figure out why.
Here's what I have:
System: WXP Pro v2002 SP2
Hardware: HP laserjet 1536dnf MFP
Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
One more question: Is there a way to stop whatever is printing from the HP Toolbox.
Thank you..
This question was solved.
View Solution.

Hi @Claude-Antoine,
I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
If you can print the hardware self test page properly, then it would be a software issue.
Printing a Configuration Report.
I have provided a document with some steps to try to see if that will resolve the issue.
Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
How is the printer connected? (USB/Ethernet)
If your networked, do you have a Static IP setup and what kind of router are you using?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Trouble initializing color laserjet Pro MFP M177fw wireless connection

color laserjet Pro MFP M177fw - Printer was working for several months, now it will not print and when you power cycle it just shows initializing... but never finishes. Using wireless network connection to a Windows 7 pc.

Hello,
I have provided the URL for doing a firmware update on the printer, but do it through a USB connection. Since the printer is in a error state though, it might not detect the printer to do the update. HP Color LaserJet Pro MFP M177fw.
Select your operating system, click Submit, click the link for firmware and then click on the Download button.
I have provided some steps to try to see if we can resolve this issue.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Check and remove any packaging material inside the printer and toner.
Do a hard reset to see if that will resolve the issue, if you haven't already.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using?
Please let me know the outcome.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet pro MFP M176n keeps rebooting

Hi,
I have a Color laserjet Pro MFP M176n printer. It ha snot been used for sometime.2 weeks ago when I printed something it had constant paper jam. I open the front door to remove the jam problem was not solved, I removed the ink cartridge to see if there was any piece of paper .Switch the apparatus off and when i switch it on again it just wnt switch on and now it just keep rebooting and wont display anything.
I would liek to know how to solve this problem or if the printer has to be thrown out.
Regards

Hi @widadr,
I see that you are experiencing issues with the printer constantly rebooting. I will certainly do my best to help you.
Temporarily disconnect any cables from the printer, except the power cord, just to make sure there isn't any interference for the next few steps.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Try and update the printer's firmware by a USB connection if the issue persists. Software and Drivers.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet m1217nfw mfp - wireless printing keep failing / dropping off on Mac OS 10.7.5

I have installed my LaserJet m1217nfw mfp at least 4 times in the past month using my Mac that's running on OS 10.7.5. The first time was with the CD that came with the printer, and the last 3 times was with the latest software downloaded from HP.
Each time, the wireless printing is set up and works without problem (using these official HP instructions: http://www.youtube.com/watch?v=48mLZoRjJm0). But a few days later, when I try to do the wireless printing again from the same Mac, it can't find the printer on the network. And nothing about the network or router has changed.
It's quite frustrating. I doubt installing it for the 5th time is going to solve the problem once and for all.
Any ideas much appreciated!
Thanks
This question was solved.
View Solution.

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Color LaserJet Pro MFP M177fw Not working with Fedora 14

Our ERP is compactible up to Fedora 14. But I newly purchased Printer(
HP Color LaserJet Pro MFP M177fw) is not working with this OS.
Give me a urgent solution

Hi @HealthITLadyRed,
I read your post and see that the printer is making noise and is stuck initializing. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue.
Check and remove any packaging material inside the printer and toner.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Update the printer's firmware by a USB connection. Software and Drivers.
Select Option 2 and wait for the page to load and then select the link for firmware. This resolved the previous posters issue.
I can send a private message with another step to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
What happened prior to this issue? (paper jam, changed toner) Any feedback would be appreciated.
Is this a new printer?
If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Doesn't feed paper. color laserjet pro mfp m177fw

I just bought the Color Laserjet Pro MFP M177fw. I removed all the packing as instructed in the installation guide.
While initializing the printer makes a strange noise. When I try to print it gives me a message to load paper. No matter how much paper I load in tray 1 it gives me the same message. I removed the paper and tray 1. Then using a torch I looked in the bin and I don't even see the white metallic rod moving when I give a print command. I suspect that there is something stopping the metalic rod from rotating. I see two black clips on both ends of the rod. Manual didn't mention it but was I suppose to take them out? Or there is another problem?
Need help.
Thanks
FKK

Hi @fkk ,
I read your post and see that the new printer is initializing and the printer makes a strange noise. You are also getting the message to "load paper". I would really like to be able to help you resolve this issue.
It sounds like there might be some more packing material inside the printer. Please check and remove any packaging material inside the printer. Here is a document for Setting Up the Printer Hardware for HP Color LaserJet Pro M177fw MFP Printers.
Disconnect the USB/Network/FAX and power the printer on Standalone.
Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.
Try and update the printer's firmware. HP Color LaserJet Pro MFP M177fw.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
How is the printer connected? (USB/Ethernet/Wireless)
If you appreciate my efforts, please click the Thumbs up button below.
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro MFP M127fw Scanner Jam - 2 printers now

I purchased a LaserJet Pro MFP M127fw earlier this year (February timeframe). Within a couple of months, the scanner feeder was pretty much always jamming at the second page. It eventually got to the point where it would jam at the first page. Prior to this, I had had no problems.
Because he expressed interest in it, I gave that printer to a friend. In April, I purchased the same brand of printer from the same store. All was well until several days ago when the scanner feeder started to jam on this printer - initially when the third page was being fed, and now the printer is doing it at the second page.
Both printers are connect via USB. My laptop is running Windows 8.1.
I've uninstalled and re-installed the drivers/software. I've attempted to run the HP Print and Scan Doctor but it repeatedly gets hung up and I have to close it from the Task Manager.
I called the store from which I bought the two printers and they suggested it might be a manufacturer defect.
Thoughts as to what may be happening?

Hello BFB101,
Welcome to the HP Forums!
I understand two Laserjet MFP M127fw that you bought, receive a paper jam in the automatic document feeder. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference.
I would follow this HP document on 'Original Jam: Clear jam, and then press OK' Message Displays on the All-in-One. Make sure there is no paper within the automatic document feeder since you keep experiencing this problem.
Try performing a hard reset on your printer for more than 60 seconds. Leave the printer turned on> Disconnect the power cord from the back of the printer.
The last step you can try is updating the Firmware on your printer. I will provide the HP website where this download is located here. Please choose your correct operating system.
If you're experiencing the same problem, then you will have to contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

I have a HP LaserJet M4555h MFP, how do I know if my firmware is corrupt, is it in the event log?

Model of MFP = HP LaserJet M4555h MFP = CE738A
With fax accessory for HP LaserJet MFP Analog 500 = CE737A
Firmware Datecode = 20120623
Firmware Revision = 2200643_228339
The inital issue was receiving faxes, so I updated the firmware to the above listed. In the event log it shows since the firmware was updated on Nov 7th the following:
The device keeps prompting to restart the printer.... I haven't been able to screen capture the message off the device yet... on the Information tab through the EWS it's shown: "An unexpected error occurred. We apologize for the inconvenience. Please try again." What is that suppose to mean?
Faxing has stopped working completely....
Can you tell me if this means the firmware is corrupt and show be re-loaded?
Or suggest what my next steps would be?
Anything is helpful...Thanks HP Seeker.

Hello, you can also try a partial clean and reload the latest firmware, see if that will work.

HP LaserJet 1536dnf MFP will not copy or scan but does print

My HP LaserJet 1536dnf MFP will not copy or scan but does print. It does not matter if I use the ADF or the glass. When copying or scanning I get a completey black page. The light bar does move from one end of the printer glass to the other. There are no connectivity issues as the printing function and the e-print function work fine.
Thank you for your help

Hi @akb3,
I understand that when you try to scan or copy, you are getting a black page. I can help you with this.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Check if the scanner moves freely across the glass.
If it does not try connecting the printer directly to the wall jack and try again.
Update the printer's firmware if the bulb glows and scanner moves freely. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw doesn't print under user account. Windows 7 Pro x86

Dear Sirs,
We found a bug using HP CLJ Pro MFP M177fw on windows 7 pro 32-bit edition.
In our company we use custom folder to keep temporary files of all user accounts. It is C:\temp. So in the environment variables window we have user variables TEMP and TMP with the C:\temp path. System variables TEMP/TMP are the same.
After installing MFP's driver, under accounts with administrator rights we can print normally. But when we use account with user rights print doesn't work. Trying to print windows test page, we receive error message "Test page failed to print" and spooler state is clean. When we change user variables TEMP/TMP on default %USERPROFILE%\AppData\Local\Temp, we can print testpage successfully.
With older model HP CLJ Pro MFP M175 we have no trouble at our customized operating systems.
Can we hope on fixing print driver with regard to this problem?
Regards,
Evgeniy [edited personal information by moderator]

Hello rasitbolukcu,
Welcome to the HP Support forums. I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document. It will walk you through ensuring the printer has the latest firmware. Once you have updated the printer, please try to enable the web services again.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Color LaserJet Pro MFP M177fw screen frozen on hp logo and energy star icon

My HP Color LaserJet Pro MFP M177fw screen is frozen on hp logo and energy star icon. It has only printed the test page, and will not print otherwise. I have tried unplugging for 60 seconds, and even uninstalled it and reinstalled it with the latest download - still no change. None of the other icons outside the screen work either (home, help, etc.) about all i can do is turn it off and on. Also, I obviously cannot make copies etc since I cannot access any of the functions. Please help! and thanks in advance!

Hi , I read your post and see that the printer is frozen on the HP Logo and Energy Star Icon. I would really like to be able to help you resolve this issue.
I have provided some steps to try to see if we can resolve this issue. Disconnect the USB/Network/FAX and power the printer on Standalone. Check and remove any packaging material inside the printer and toner. Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation. If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord. Update the printer's firmware, make sure you run this through a USB connection. It may not detect the printer in this error state though. Software and Drivers. Select Option 2 and wait for the page to load and then select the link for firmware. I can send a private message with some another step to try.
In the forum beside your handle name just click on the envelope to view it. How is the printer connected? (USB/Ethernet/Wireless) Please let me know the outcome. Have a nice day!
Thank You.

Can't install Color Laserjet Pro MFP M177fw

I'm having trouble installing the drivers for my new Color Laserjet Pro MFP M177fw AIO printer. I'm using a Sony Vaio VPCX118LG running Windows 7. I initially successfully installed the software from the disk provided some weeks ago, and had the printer running satisfactorily. About 3 weeks ago, I attempted unsuccessfully to install Office 2013 on the 32 system, and finally gave up trying and went back to Office 2010. Since about that time, I've been unable to use either of my M177s (I have two printers in my two offices in different cities; the one in Sydnay is working fine with my HP Pavilion desktop up there, but now won't work with my laptop, as won't the other identical printer in Canberra). I've tried uninstalling the software (using the Uninstall utility on the disk provided with the printer) and reinstalling. The install process seems to be proceeding normally but at about 99% complete stops with a message about a "Fatal Error". When monitoring the process using the Windows dialogue, the failure appears to coincide withthe installation of the last driver (after the Scan, Fax, USB Printer, etc...the one called, "HP Color Laserjet Pro MFP m177fw"). I've tried downloading the installation files and drivers from the HP website and installing from the disk provided, but neither method works. Can someone there offer any help, please? Claude

Hi , I think it's time to take the proverbial gloves off. I suggest you try a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. If this approach falls short I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Best of luck,

Laserjet 4345 mfp won't scan to folder; web interface not showing all admin tabs

Hi,
I have a laserjet 4345 mfp which, until a few days ago, was able to scan documents to a network folder. When I try now it gives me the error "the path cannot be found". Here's what I've tried so far:
- Looked for a way to change the network folder settings or define a new folder. I couldn't find any so I printed the "how to scan to folder" page from the control panel. It tells me to define a new location by clicking the "Other" button on the control panel, but I can't find an Other button, on any screen.
- Accessed the web interface, which only shows up with the "Home" and "Networking" tabs - no "Digital Sending", "Settings", or "Information" tabs, which should be there according to the manual.
- Thinking it might be a permissions issue, I checked and found that the administrator password was not set. I set the admin password via the web interface, and now when I try to access it prompts for the password I defined, but still gives this incomplete interface. I am also able to access and change all the networking settings, so I don't think insufficient permissions are the issue.
- Called HP support, they said the problem is permissions and I should cold reset the machine, which I am quite reluctant to do since not only all settings, but the entire address book as well, would need to be re-entered. This aside from the fact that I really don't think permissions are the issue, as decribed above.
- Verified that I am able to send scans to different email addresses. SMTP gateway test goes through OK. LDAP does not, but this has not prevented scan to folder from working in the past.
I don't know how the scan-to folder was initially set up because I wasn't supporting this client at the time.
Any ideas?
Many thanks in advance.

I have a problem with my scan to folder as well and I have to access the folder from a computer before it will work. I'm not sure why that works, actually. You might want to give that a try to see if it fixes the problem. If it does, I imagine it is some sort of security problem with the folder you are trying to scan to.
Thanks,
Tiffany
I am an HP employee!

HP Laserjet PRO MFP M125nw; scanner is not located wirelessly

Product name: HP Laserjet PRO MFP M125nw
Operating system: Windows 8.1 64 bit
This is a new MFP that I installed today. The printer works fine wirelessly but the scanner is not located wirelessly - it is found only with the USB connection. I get the following error message when I try to use the scanner wirelessly:
'The HP LJ M125126 Scan was not found'.
I have done the following to troubleshoot:
Uninstalled and reinstalled from the CD.
Uninstalled and re-installed the full drivers from the HP website.
Also tried the HP print and scan doctor. This says the full software solution is not installed on this computer and asks me to install the full soft ware solution which i had already done - step 2 - prior to using the scan doctor. I still keep getting the same error message.
I would be most grateful for your help please.
Many thanks.
Kind regards
SSUN

Hi @SSUN ,
I see that you are unable to scan over the wireless network, but you can scan by a USB connection. I would like to help.
Since you can scan by a USB connection, the software and drivers should be installed properly. There shouldn't be any issues with the Wia either.
Temporarily turn off the Antivirus Software. Just to make sure it isn't interfering.
If you are still having issues then check that the scanning ports on the router to make sure that they are open. You can contact the router company to check and open these ports 9220/9500/427 on the router.
What scanning software are you using?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet 1522 MFP keep initializing

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