HP LaserJet 1536dnf MFP document feeder stopped working

The document feeder stopped working. It clicks when trying to feed and comes up with the error Document Feeder Mispick, reload. I cleaned the feed rollers as per the HP video, no change. Is this something I can easily fix myself (I can open screws and lubricate parts if necessary)? Any suggestions?
Thanks.

Hi @Solray,
Welcome to the HP Forums!
I noticed that your document feeder has stopped working on your HP Laserjet 1536dnf MFP printer.
There are two guides available that you can follow:
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o....
'Doc. feeder jam', 'Open door and clear jam', or Other Jam Message Displays on the Printer.
If you have done all those steps already, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope these guides help, and have a good day!
RnRMusicMan
I work on behalf of HP
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Similar Messages

HP Laserjet 1536dnf MFP document feeder does not work

HP Laserjet 1536dnf MFP document feeder does not work. I tried the suggested unplugged/plug and wait the required time but still no luck. Any suggestions? It does not even recognize that there is paper in the document feeder. Prior to this occuring, it used to say "document loaded"...now it says nothing. I do not even get an error message. It just does not work.

Hi @jdm328 ,
I see that you are having issues with the ADF not recognizing the paper loaded. I would like to help you out today.
It might be a hardware or paper sensor issue with the printer, not detecting the paper being loaded.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
I have provided a document with steps for cleaning the ADF rollers and the separator pad, to see if that will help.
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o...
Disregard the title.
Try to make a copy again.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP Officejet Pro L7590 printer auto document feeder stopped working

HP Officejet Pro L7590 (Model: CB822A)
Mac OS X Yosemite 10.10
My automatic document feeder stopped working about a month or two ago. If I put a bunch of papers under the tray there is no beep/light to acknowledge that. So, I can't copy a bunch of papers at once.
Is there a recommended HP repair center/store in my area that can fix it? I'm in Bethesda, MD 20817.
Thanks
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Hi @rustyblue
Although HP does not have an authorizes repair facility that I can refer you to, I have located 2 helpful documents that would allow you to troubleshoot the issue yourself;
An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Officejet 6100, 7100, and D ...
Automatic Document Feeder (ADF) Does Not Pick Up Paper
If the issue persists, you can take the printer to a local mom and pop shop, or maybe call HP. HP could offer you a discount on a newer model.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP LaserJet Pro MFP M127fw installer stopped working

Have dificulty installing HP LaserJet Pro MFP M127fw drivers on hp 32bit laptop with windows 7
Build in printer software stops halfway
Downloaded software stops halfway
Standard windows 7 printer driver works fine and can print with it, but has no scanner driver
HP printer scanner doctor indicates scan software is not installed and directs me to driver download on hp website
installation of this software stops also halfway
No errorcodes anywhere, just message box installer could not continue and trying to find a solution. That box diapears as well.
Installation fails on both wired network and usb
no errormessages in windows logbooks
The http connection works fine
tried installation with smart install on and off (is off at the moment)
Spooler service is running fine
Searched this forum and more people seem to have this problem but there is no solution mentioned in the end.
Please help
This question was solved.
View Solution.

Hi @Lize2 ,
I see that you are having issues installing the printer, the installer stops working. Thanks for providing that detailed information. I would like to help you out today.
It sounds like something is blocking the software from installing, since just the driver are being installed.
Disconnect the USB cable, run the uninstall from the CD.
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on Start, in the search box type in Run, enter, then type in Msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK.
Then click on the Start Up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software and Real Time Scanning. Especially if you are using Mcafee.
Then run the installation again. Right click on the install and select Run as Administrator.
Test the printer again.
Then go back into msconfig and Enable the All Microsoft Services and Enable All on the Start Up tab. Turn the Antivirus software back on again and the Real Time Scanning.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet 1536dnf MFP driver download not working

Not working since I upgraded Windows . Also completed uninstall, complete reinstall, should be plug and play, went to Hp site downloaded driver specific to this printer, gets almost to the end, even shows that scan operation should work but then error message " needs WIA driver to use this device" - cannot get this printer to work from my HP Laptop EliteBook 2540p using Windows 7 Professional 64-bit operating system. Is there a universal print driver I can use?

Hi @Drivemeinsane ,
I understand that you are having issues installing the printer software. I would really like to be able to help you resolve this issue.
Here is a Universal driver you can try.
HP Universal Print Driver for Windows.
The WIA error that you are receiving is part of the Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Acrobat XI for Mac crashes my HP Laserjet 1536dnf MFP

Every time I try to print from Acrobat XI for Mac I get a fatal error code 79 on my HP Laserjet 1536dnf MFP. The printer works fine with all other software. Please help.

To expand on Michael Kazlow's response on behalf of Adobe …
There is absolutely nothing that Adobe software in its print process to directly cause this type of error. What may differentiate Acrobat XI printing from whatever other applications you are using might be the graphical complexity of the output from Acrobat (or Reader) triggering a firmware bug or a hardware error, possibly even a printer memory error if the file being printed is accessing memory that simpler jobs would never access.
- Dov

Hp LaserJet 1536dnf MFP will not copy via auto feeder

The printer will print and scan, and copy from the glass just fine too. The problem is when you want to copy from the auto feeder. You put the paper in and press copy. It feeds it through but nothing prints out.

Hey Columbus_ISD,
Thank you for visiting the HP Support Forums! I see when you attempt a copy from the ADF on your HP LaserJet 1536dnf MFP the output is blank, you are able to print copy and scan from the glass with no problems.
I would like you to go ahead and complete the following steps listed below:
1. Make sure the LJ 1536dnf is plugged directly into a wall outlet, DO NOT use a power bar or surge protector: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
2. Update the LJ's Firmware:
HP LaserJet Firmware Update Utility
Are you now able to make a successful copy from the ADF? If not, please check your inbox. I have sent you a Private message on the Forums, go to your Userpage to the right of your Username you will see it there.
I hope this helps,
HevnLgh
I work on behalf of HP
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HP Laserject 1536dnf MFP Auto Feeder makes grinding sound

When I use the auto feeder on my HP Laserjet 1536dnf MFP it makes a loud grinding or clicking sound. It does this when I am trying to feed paper through it for copying or for scanning. After the paper has been fed part way through the feeder it stops making the noise. The copy or scan does work. It doesn't seem to be causing a problem other than being very loud.

Hi @charlo8 ,
I see that you are experiencing loud noise when using the ADF. I would like to help you out.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
This ensures the printer is receiving full power and may help this situation.
I have provided a document for cleaning the ADF rollers and separator pad. Just to make sure the noise isn't coming from there.
'Document feeder mispick' Message Displays on the Control Panel and the ADF Does Not Pick Up Paper o...
Disregard the title.
You can flip up the one part on the ADF to check inside with a flashlight, to see if there is any obstructions or pieces of paper stuck inside. Flip it up where the yellow circle is marked on the picture.
Hope this helps.
Please call our technical support if the issue persists, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP laserjet 1536dnf MFP keeps Printing

Hi Admin,
I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP that I cannot give time to figure out why.
Here's what I have:
System: WXP Pro v2002 SP2
Hardware: HP laserjet 1536dnf MFP
Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
One more question: Is there a way to stop whatever is printing from the HP Toolbox.
Thank you..
This question was solved.
View Solution.

Hi @Claude-Antoine,
I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
If you can print the hardware self test page properly, then it would be a software issue.
Printing a Configuration Report.
I have provided a document with some steps to try to see if that will resolve the issue.
Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
How is the printer connected? (USB/Ethernet)
If your networked, do you have a Static IP setup and what kind of router are you using?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 1536dnf MFP Installation Error

I have an HP Laserjet 1536dnf MFP printer which will not install. I originally had Windows 7 OS and got the HP 1536dnf printer which installed fine. However, I started getting the upgrade to Windows 8.1 pop-ups, which I avoided specifically. However, I was typing on day when it poped-up to upgrade and didn't catch it in time and next thing I know we are upgrading to Windows 8.1 OS. What I didn't notice immediately after the upgrade was that my printer began to have trouble. So I uninstalled the printer and went to reinstall it from the disc and HP download, but it never re-installed. It always stopped at 99% and then gave a time error, something about to long to execute program timed out. I went to HP support via chat and wasn't able to get it resovled. However, I did somemore digging on the internt and found other people were having similar but different issue. Long story short, the Event viewer stated faulting application is PrintIsolationHost.exe and the faulting module name is hppdcompio.dll. What is this and is there anyway to get a newer version or replace the old dll with another one of the same vintage? I would like to get my printer fully installed so I can use all the functions again. I am currently using a default driver. Any help would be greatly appreciated. Thanks.

Hi wiserichguy ,
Thanks for providing that information.
In Desktop mode, press the Windows key and R at the same time, to show the run command line.
Type Services.msc and press Enter on the keyboard.
Scroll down until you see Windows Image Acquisition (WIA) and select it.
Make sure the service is started and set to Automatic. If the service is already started, stop the service and start it back.
Scroll down until you see Shell Hardware Detection and select it.
Make sure the service is started and set to Automatic. If the service is already started, stop the service and start it back.
Scroll down until you see Remote Procedure Call (RPC) and select it.
Make sure the service is started and set to Automatic.
Close the Services window.
In desktop mode, press the Windows key and R at the same time and type Services.msc.
Double-click Printer Spooler in the Services list.
Click Stop and click OK.
Navigate to "%WINDIR%\system32\spool\printers" from the Run Window again, right click on any document and left click to delete the job.
Then go back to the Run Window and type in Services.msc again.
Double-click Printer Spooler in the Services list.
Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.
Try updating the driver again.
How was the printer name listed in Device Manager?
Please let me know the outcome.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Cannot copy or scan from ADF (autofeeder) on LaserJet 1536dnf MFP

I've been a very pleased owner of a LaserJet 1536dnf MFP all-in-one printer, scanner, copier, fax. The device is running the latest firmware, it is connected via a hard-wired ethernet connection, and I use it mainly with my laptop which is connected to the same open network via wi-fi. The laptop is running Windows 7 32-bit with the latest drivers, utilities, and diagnostics tools installed.
The problem I started running into today is two-fold:
The copier no longer produces copies when feeding one or more pages into the ADF. In other words, the pages are pulled through and the display shows the status as "copying" but no copies are produced. Also, there are no errors indicated on the display.
The HP Scan utility no longer completes scans via the ADF for one or more pages. Pages are pulled through the ADF then the HP Scan utility presents a simple "An error occured while scanning" error message. I observed similar behavior when attempting to scan via the native windows applications (photo viewer, windows fax and scan, microsoft office document scanning, etc).
Regular flatbed copying and scanning still works without a hitch for 1 page at a time. I have been using both scenarios above for over a year without any issues. There have been no software installs/updates applied to my laptop in the time these issues surfaced. I have run the print, scan, and network diagnostics utilities from HP and they all show zero problems.
I have not been able to find any relevant info for either of the issues above via HP support or third-party forums. My hunch is that these are somehow related to a device firmware / hardware / configuration issue and am hoping to find some support via this forum. Appreciate your feedback in advance!
Best,
Igor

This is the side piece that was lifted. The feed tray was removed and I manually ran one page through with the copy button. Then put the feed tray back and affter that i was able to scan multiple pages with no problems.

Airpint cannot find HP LaserJet 1536dnf MFP- Please help

I baught HP Laserjet 1536dnf a few months ago cause HP said that it is Airprint compatible. I actually went to a few stores just to get this last one in stock of the last store I visited. Till now, I still cannot get it to work and feel like a dumb buying this HP printer. If any of you or HP engineer can help ... please.
I actually did some research and testing on the configuration. There were few time that I was lucky to see the printer show up (shortly) and I can print one document and the printer is gone. Both my ipad and iphone cannot find it again afterward, even after rebooting.
I already updated my iOS to the latest version. Upgrade firmware on both Printer and my Zyxel router. Also, I replace the zyxel router with 3com (now back to zyxel). None of these help.
_Here's my configurarition._
Devices: iPhone 3GS (iOS4.3), iPad 1 (iOS4.3)
Printer: HP LaserJet 1536dnf MFP (latest firmware 20110405); Fixed IP;
Router: ZyXel P-660HN-F1z (latest firmware Version: 3.70(BJI.4) | 03/22/2010)
Network Setting: All are in the same network 192.168.1.x
Would really appreciate if anyone can help me out.
This question was solved.
View Solution.

Thank you all, especially headsortails. Thought no one will answer this after so many months.
I actually check that link (http://gothick.org.uk/2010/05/16/getting-the-apple-iphone-remote-app-working-with-a-zyxel-router/) before but it didn't help me at the time. Now there are a few more replies that enlighten me.
I would summarize what I did as follow; for others who may have the same problem.
1. Turn off my printer HP1536
2. Since there were so many things I tried and lost track of them e.g. multicast, IP version, fixed IP address, disable firewall. First thing I did today is to reset my Zyxel router and set up things from scratch (not from the configuration backup).
3. Under Zyxel menu Network > LAN > Advance Setup, I change the Multicast to IGMP-V3. This time I leave other fields untouched, so RIP direction is set to None and RIP version is N/A.
4. Under menu Wireless LAN > Advance Setup, I uncheck the IGMP Snooping.
5. Turn on my HP printer and reboot both iPhone and iPad
Now I'm happy. I can print from my iphone, ipad, mac and PC. However, while testing, I found that sometime iphone may not found the printer if the ipad app printed something and hasn't quit. I guess it somehow lock the bonjour service. Anyway, I'll just mainly print from my ipad ... so I guess my problem is now solved. Thanks.

'unable to send print data' on HP Laserjet 1536dnf MFP

Hi there,
I'm running an iMac with OSX 10.6.8. Via an USB cable I have attached a HP Laserjet 1536dnf MFP to the iMac.
I also use this printer to print via wifi (i.e. through the iMac) with my MacBook Pro (with OSX 10.7.3).
Suddenly today the printer stopped working via my MacBook Pro. I get an error message: 'unable to send print data'.
I have checked my antivirus etc., but that does not appear to be the problem. I have also updated the firmware of the printer, without success.
Can somebody help me out? Is the OS difference the problem? But until today that hasn't been a problem.
Thank you very much! Regards, Luc.

Hi jemenake
I understand you lost connection with the network for the Laserjet 1536 through ethernet connection.
Disconnect the routers power cable, wait 10 seconds, then reconnect the power cable. Wait till it's ready. The router might not be finding the printer on the network.
If this doesn't resolve the issue continue to the next steps.
Print a configuration report from the LaserJet 1536dnf.
Press the Setup button, (the one with the wrench on it)
reports, press OK, Config Report, press OK.
Check to see if the ip address is valid.
If you have a valid ip address then delete and add the printer on the mac, the driver might have become corrupted.
Delete printer on mac.
Click on the Apple, click System & Preferences,then click the Print & Scan icon (on some systems this may be displayed as Print & Fax),highlight your printer name and click the button on the bottom left corner of the screen.
Add printer on the mac.
Click on the Apple, click System & Preferences, and then click the Print & Scan icon (on some systems this may be displayed as Print & Fax),click add a printer, then select the printer from the list, make sure the printer listed beside use or print: shows proper printer name and not airprint, (airprint is a preinstalled apple driver with basic funtionality if on 10.8) add it in.
If the ip address is not valid please let me know.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Duplex printing on HP LaserJet 1536dnf MFP

Hi,
I have a HP LaserJet 1536dnf MFP. Each time I attempt to print a PDF document on my printer through Adobe Reader (duplex, 4 page per sheet, flip-up), the second page of each sheet will be printed as a whole mess of stripes instead of the intended output.
Please advise.

I have the same problem with a new, firmware updated, HP LaserJet 1536dnf MFP. Curiously, two-sided printing works fine with "Paper size: Letter" whereas it fails for "Paper size: A4". For A4 paper size every second page is a mess of stripes.

HP LaserJet 1536dnf MFP not faxing

I have a HP LaserJet 1536dnf MFP. I am having a problem sending a fax from this machine. When I try to send, all it does it stores the fax in the machine. It receives faxes just fine and also did a fax test and that was good. I did the obvious troubleshooting on it, so I was wondering if anybody had any suggestions on what i could do to fix this. Has anyone had trouble with this machine before not sending faxes? Any help would be appreciated.

Hello BW123,
Welcome to the HP Forums!
I understand you're receiving problems sending a fax using the Laserjet 1536cnf MFP. I will do my best to assist you! The fact that your printer is stores the fax that you try to send, please follow this HP document on Cannot Send or Receive Faxes.
Choose your connection type and perform solution three from this document, which should be restoring the defaults and re-run the fax setup.
Once this is complete, try to send a fax and let me know if this was successful or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

HP LaserJet 1536dnf MFP document feeder stopped working

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