Hp laserjet 1536dnf scan option

Scan icon is on the desktop when hit to open it says series scan not found, how do I correct this? I use the scan option quite regularly

Hi @babymax ,
I see by your post that the HP Scan Software isn't opening from the shortcut on the desktop. I will do my best to help you.
It might just be a issue with the HP Scan shortcut. Try searching for the HP Scan Software and try opening it from there.
Go to the Startup screen, (tiles menu) type in HP Scan.
If you are still having issues, download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
You might have to uninstall and reinstall the printer software if the issue persists.
If you need further assistance, just let me know.  Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

  • How to install HP laserjet 1536DNF scaner in windows 2008 r2

    I have Hp Laserjet 1536dnf all in one printer installed in network.Printing is ok, not able to installed scaner on windows 2008 R2. Same natwork client system having windows 7 or 8 can install and print very well.Any idea to install scaner on windows 2008 R2 server?

    Hi, 
    We only have UPD driver for this printer on Win Server 2008R2. YOu can check the driver page; Server 2008R2. but we do have full software solution and Basic print/scan driver for server 2008 32/64 bit. Server 2008 32/64bit
    It may work with server 2008 driver but support would be limited. You can also try uninstall/reinstall from CD.
    Thanks,
    ExpertOne
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

  • LaserJet 1536dnf scan stops in the middle

    hi
    while scanning the first page scans correctly, when you return the scanner stops in the middle. The second sheet scans only half!
    have to press back and scan again! scanner then not all scans leaves 5 ​​cm below
    which fault?
    WIn_xp_sp3 - USB

    Hi @Rus636 ,
    I understand that you are having issues scanning on the Windows XP computer. I can help you today.
    Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
    If the issue persists, I would disable all the start up programs and temporarily turn off the Antivirus Software to see if that is causing the issue.  How to use MSCONFIG . Click on the start up tab and click disable all.
    Restart the computer.
    Try scanning again.
    Then you will have to go back in and turn the start up programs and Antivirus Software back on again.
    Please provide the following information so I can assist you better, if you are still having issues.
    How is the printer connected? (USB/Ethernet)
    What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
    Are you having any issues printing from the computer or copying?
    Were you able to scan multiple pages when turning off the start up programs and Antivirus Software?
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet 1536dnf MFP will not copy or scan but does print

    My HP LaserJet 1536dnf MFP will not copy or scan but does print.  It does not matter if I use the ADF or the glass.  When copying or scanning I get a completey black page.  The light bar does move from one end of the printer glass to the other.  There are no connectivity issues as the printing function and the e-print function work fine.
    Thank you for your help

    Hi @akb3,
    I understand that when you try to scan or copy, you are getting a black page. I can help you with this.
    Please keep the scanner lid open and then press the copy button.
    Check if the scanner bulb glows.
    Check if the scanner moves freely across the glass.
    If it does not try connecting the printer directly to the wall jack and try again.
    Update the printer's firmware if the bulb glows and scanner moves freely. HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
    If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Cannot copy or scan from ADF (autofeede​r) on LaserJet 1536dnf MFP

    I've been a very pleased owner of a LaserJet 1536dnf MFP all-in-one printer, scanner, copier, fax. The device is running the latest firmware, it is connected via a hard-wired ethernet connection, and I use it mainly with my laptop which is connected to the same open network via wi-fi. The laptop is running Windows 7 32-bit with the latest drivers, utilities, and diagnostics tools installed.
    The problem I started running into today is two-fold:
    The copier no longer produces copies when feeding one or more pages into the ADF. In other words, the pages are pulled through and the display shows the status as "copying" but no copies are produced. Also, there are no errors indicated on the display.
    The HP Scan utility no longer completes scans via the ADF for one or more pages. Pages are pulled through the ADF then the HP Scan utility presents a simple "An error occured while scanning" error message. I observed similar behavior when attempting to scan via the native windows applications (photo viewer, windows fax and scan, microsoft office document scanning, etc).
    Regular flatbed copying and scanning still works without a hitch for 1 page at a time. I have been using both scenarios above for over a year without any issues. There have been no software installs/updates applied to my laptop in the time these issues surfaced. I have run the print, scan, and network diagnostics utilities from HP and they all show zero problems.
    I have not been able to find any relevant info for either of the issues above via HP support or third-party forums. My hunch is that these are somehow related to a device firmware / hardware / configuration issue and am hoping to find some support via this forum. Appreciate your feedback in advance!
    Best,
    Igor

    This is the side piece that was lifted. The feed tray was removed and I manually ran one page through with the copy button. Then put the feed tray back and affter that i was able to scan multiple pages with no problems.

  • HP LaserJet M2727 No Scan Option

    Hello, we setup a HP as and AD printer, however, once installed there is no scan option avaible.  We have a mixed Windows XP and Windows 7 environment.  Any ideas which driver will work or does something different need to be done to allow the users to scan.
    Thanks, Kathy

    Hi Meegan,
    This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
    http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Laserjet 1536dnf MFP scanning issue Windows 8.

    Printer: HP Laserjet 1536dnf MFP
    OS: Windows 8
    How printer is hooked up: Ethernet cord into router
    I recently upgraded to Windows 8, and my printer is connected via ethernet cord into the router and it was previously working just fine. Now when i go to click on the "HP LJ M1530 Scan" program it gives me the error "The HP LJ M1530 MFP Series Scan was not found.". I can print just fine etc, just cant scan. Any help will be appricated.
    Thanks in advance.
    This question was solved.
    View Solution.

    Hi,
    Did you uninstalled the software and installed the Windows 8 software after upgrading the OS?
    If not, go to Programs and Features and uninstall the current HP software.
    Then download and install the latest software below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa​dIndex?softwareitem=Im-86005-3&cc=us&dlc=en&lc=en&​...
    Hope that helps,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Scan driver for HP LaserJet 1536dnf MFP

    Hi! Could anybody provide a driver for HP LaserJet 1536dnf MFP for scanning that it really work?

    Hi!  Unfortunately Your advice does not work. I have downloaded the full feature software Your dirrected, however I can not install it. I run the full feature software hp_M1530_MFP_full_Solution_usb_n_w.exe (find enclosed picture 1.jpg, please). It reaches 99 % of installation (2.jpg) after 14 minutes. Further after 3 min. I get an error message (3.jpg) “An install operation took too long to execute. This a fatal error preventing product use. Please restart your computer, and run this installer again”. After restart of computer, I get a message “Installing device driver software” (4.jpg) and “Your device is ready to use” (5.jpg). Despite that, the scanner does not work, and there are some dysfunction’s with the printing. We have two such printers, and both encountering with this problem. Could you help, please?

  • HP Laserjet 1536dnf MFP Scanner won't Scan

    Respected Sir
    i have HP Laserjet 1536dnf MFP All in One. its printer is working fine but scanner wont scan not from glass nor from ADF.
    when i install on new pc its works but after some days its stops scanning and then never scan again until you reinstall oerating system
    so kindly suggest ,,, i try many time by reinstalling drivers but scanner give error on scanning

    Hello ITEngineer,
    Welcome to the HP Support Forums!
    Regarding the LaserJet 1536 not being able to scan, I would like to try and help. When you try to scan what is the error? Also, what is the Operating System installed on the computer, Windows or Mac?
    Is the connection Ethernet or USB to this computer? If you are using a Windows Operating System try running the Print and Scan Dr. This could help identify the root cause of the issue.
    Reply back with the results of the Print and Scan Dr please as well as the other questions and I will do my best to help.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • [Solved] Hp Laserjet 1536dnf MFP only software

    [EDIT] The issue is solved. My uncle called someone to fix the issue. He deleted one more printer related additional file. Unfortunately I do not have the name. After that he downloaded all-in-one file and succesfully installed printer. Sorry for the trouble.
    Hello,
    My uncle has Win 7, Ultimate, 64 bit (updated to latest windows updates)
    installed via bootcamp on iMac
    Have HP 1536dnf MFP printer installed via USB. No other HP product is installed.
    I had issues which I managed to solve.
    Problems:
    Earlier the 'properties' window flashed and closed immediately. I could not solve the problem even after trying solutions offered in earlier posts. After few install, my installer would fail as it stalled at 99 %. Even if I killed installer via task manager, still I could not find any solution. HP toolbox FX could not be installed.
    As usual, I removed all HP driver enteries from
    services tab,
    device manager and
    somewhere in 'printers and devices' (afte rclicking / selecting any printer, on top bar, ther is an option to select driver).
    I also removed HP folder form 'Programs x86' (my system is 64 bit). In programs folder, I found nothing.
    I also checked for universal printer is uninstalled and
    print sprooler is working and is set on automatic.
    I had also upgraded firmware to latest 2014 version.
    Windows update of 1536dnf always failed.
    I run latest al-in-one installer from HP (210 mb)
    All-in-one installer ...
    With installer windows installer also installs software. I clicked on taskbar icon to see details. It searches for latest drivers of scan, print, etc on net and then installs it.
    After 26-29 % HP installer, searches for 1536 printer driver (it can be seen on windows installer screen). When the installer reaches 29 %, it says
    Installation failed. Messege is something like
    Installation of HP Laserjet 1536dnf failed.
    I kept the installer running. After it reaches 99 %, it hangs. After few minutes, it shows fatal error. I ended installer via talk manager, still software is not installer.
    HP diagnostic tool identifies printer, but says, software is not installed and points downloads page, which is not of HP 1536dnf MFP.
    There is one solution, which I have not tried. One post said to create a new user.
    Half Solution:
    Then I tried basic setup of print and scan driver PCL 6 without first installing software (which is latest available on HP website 2011 version) and ... it worked. Now I can print and he properties tab would open.
    Also note that this is a 'universal Printer driver'--> all were suggesting that universal printer and print spooler causes problems
    Still it's working fine, but without the software I cannot scan. I do not use photoshop.
    Question:
    My question is
    The 210 mb installer will again install drivers. What will happen as in this case, I have already installed drivers and are working fine, but as mentioned, I cannot scan. HP scanning software gives good options.
    Is there version available where only software is installed and no driver is installed.
    Since 210 mb all-in-one installer always hangs at 99 % (downloaded 2 times and installed 7-8 times), should I try basic installer.
    What will happen to preinstalled drivers?
    The problem is that installed driver is a universal printer PCL 6
    I will again visit my uncle on saturday.
    Please help me. Thanks.
    Kind Regards
    White Lotus (WL)
    This question was solved.
    View Solution.

    [EDIT] The issue is solved. My uncle called someone to fix the issue. He deleted one more printer related additional file. Unfortunately I do not have the name. After that he downloaded all-in-one file and succesfully installed printer. Sorry for the trouble.

  • HP laserjet 1536dnf MFP keeps Printing

    Hi Admin,
    I currently work as an IT Entry Level Support, and I have a problem with HP laserjet 1536dnf MFP  that I cannot give time to figure out why.
    Here's what I have:
    System: WXP Pro v2002 SP2
    Hardware: HP laserjet 1536dnf MFP
    Device Manager Driver: HP LJ M1530 Series Scan ; Driver Date: Nov 16, 2009
    HP laserjet 1536dnf MFP keeps printing JZJZL() and different Random Garbled characters, I can only print properly if I switch it on and Turn it on again.
    One more question: Is there a way to stop whatever is printing from the HP Toolbox.
    Thank you..
    This question was solved.
    View Solution.

    Hi @Claude-Antoine, 
    I understand that the printer is printing garbled print and something keeps printing off from the Toolbox. I can help you with this.
    Most likely the driver is corrupted and you will have to uninstall and reinstall the printer software.
    If you can print the hardware self test page properly, then it would be a software issue.
    Printing a Configuration Report.
    I have provided a document with some steps to try to see if that will resolve the issue.
    Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics.
    Here is the link for the newest drivers. HP LaserJet Full Feature Software and Driver.
    How is the printer connected? (USB/Ethernet)
    If your networked, do you have a Static IP setup and what kind of router are you using?
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • 'unable to send print data' on HP Laserjet 1536dnf MFP

    Hi there,
    I'm running an iMac with OSX 10.6.8. Via an USB cable I have attached a HP Laserjet 1536dnf MFP to the iMac.
    I also use this printer to print via wifi (i.e. through the iMac) with my MacBook Pro (with OSX 10.7.3).
    Suddenly today the printer stopped working via my MacBook Pro. I get an error message: 'unable to send print data'.
    I have checked my antivirus etc., but that does not appear to be the problem. I have also updated the firmware of the printer, without success.
    Can somebody help me out? Is the OS difference the problem? But until today that hasn't been a problem.
    Thank you very much! Regards, Luc.

    Hi jemenake
    I understand you lost connection with the network for the Laserjet 1536 through ethernet connection.
    Disconnect the routers power cable, wait 10 seconds, then reconnect the power cable. Wait till it's ready. The router might not be finding the printer on the network.
    If this doesn't resolve the issue continue to the next steps.
    Print a  configuration report from the  LaserJet 1536dnf.
    Press the Setup button, (the one with the wrench on it)
    reports, press OK, Config Report, press OK.
    Check to see if the ip address is valid.
    If you have a valid ip address then delete and add the printer on the mac, the driver might have become corrupted.
    Delete printer on mac.
    Click on the Apple, click System & Preferences,then click the Print & Scan icon (on some systems this may be displayed as Print & Fax),highlight your printer name and click the  button on the bottom left corner of the screen.
    Add printer on the mac.
    Click on the Apple, click System & Preferences, and then click the Print & Scan icon (on some systems this may be displayed as Print & Fax),click add a printer, then select the printer from the list, make sure the printer listed beside use or print: shows proper printer name and not airprint, (airprint is a preinstalled apple driver with basic funtionality if on 10.8) add it in.
    If the ip address is not valid please let me know.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Hp LaserJet 1536dnf MFP will not copy via auto feeder

    The printer will print and scan, and copy from the glass just fine too. The problem is when you want to copy from the auto feeder. You put the paper in and press copy. It feeds it through but nothing prints out.

    Hey Columbus_ISD,
    Thank you for visiting the HP Support Forums! I see when you attempt a copy from the ADF on your HP LaserJet 1536dnf MFP the output is blank, you are able to print copy and scan from the glass with no problems.
    I would like you to go ahead and complete the following steps listed below:
    1. Make sure the LJ 1536dnf is plugged directly into a wall outlet, DO NOT use a power bar or surge protector: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    2. Update the LJ's Firmware:
    HP LaserJet Firmware Update Utility
    Are you now able to make a successful copy from the ADF? If not, please check your inbox. I have sent you a Private message on the Forums, go to your Userpage to the right of your Username you will see it there.
    I hope this helps,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Laserjet 1536dnf MFP "Update"

    I'm getting a suspicious-looking pop-up.  It doesn't use the HP logo, but implies that I need a software update for the only HP equipment I have--the Laserjet 1536dnf MFP.  Last week something like this popped up and I followed along and the malware took over my web browser amonst other changes.   Blue bar says, "HP Update"  the message then reads, "An update is available.  Would you like to download and instal this update now?"  Finally, there are three option buttons: Continue, Cancel, & Settings.  No "X" box to close the window, and it persists at staying on top of other applications on my desltop.  What's the best thing to do?

    Hi there,
    HP does indeed have a utility called HP Update.  It automatically notifies you when updates are available for your HP products.   Does what you are seeing looking similar to this?
    If you don't want to use the HP Update tool, you can easily turn it off.  Just open HP Update (you should be able to access it by going to your Windows Start button, and then selecting HP Update, or it might be under Start --> All Programs --> HP --> HP Update, or you can just wait for it to pop-up again).
    Once HP Update opens,  click on the Settings button (bottom left) and change "Check for software updates on the web" to Never.
    And you will no-longer receive these pop-ups/notifications.  Hope that helps!
    Thanks!
    Tara
    **Although I am an HP employee, I am speaking for myself and not for HP.

  • Scan options on printer screen

    I have Windows 7 with a HP Photosmart c6180 AiO. I use Microsoft Office 2003 and used to get a scan menu on my printer screen. For some reason, it disappeared and I want to scan documents to a RTF. How do I get my my menu back? I did updates, and reinstalled the drivers and software. I'm lost. Please help!

    Hello grandpakingfish,
    Welcome to the HP Forums.
    I see that you are having an issue with the scan option no longer being available on the printers display screen.
    Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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