HP Laserjet 1606dn and an HP Officejet Pro 8500

Both of these printers have USB and Ethernet networking available. I need to hook both of them up to USB AND ethernet simultaneously. My question is are both ports simultaneously active(i.e. can I hook one computer to the printer with USB and let everyone else print to it over the network)? Thanks.

Yes you may hook them both up simultaneously. One connection via usb and then everyone else connected via ethernet on your network. Although hooking them all up via Ethernet would be a better choice.
Thanks!
For help with your specific printer visit HP Customer Care: www.hp.com/go/customercare
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OfficeJet Pro 8500 A909a - trouble installing software and drivers

I am trying to re-install my Software and Drivers for OfficeJet Pro 8500 A909a. My operating system is Windows 7. I get an error message every time. "Runtime Error! This application has requested the Runtime to termnated it in an unusual way. Please contact the application's support team for more information."

I Am havig the same problen with windiws 7 home premium It must be HP is the problem ahorsell

I have my HP OfficeJet Pro 8500 A connected to my Mac Book Pro on a Wireless network. It works and

I have my Hp Officejet Pro 8500 A connected to my MAc Book Pro which is running Lion OS on a wireless network. It works just fine and prints and everything. The problem is a "HP Utility" window that pops up on my screen and says it is "connecting to device" and lists my printer. It just runs and runs and the entire thing is gray - meaning I can't close it, cancel it, or anything. When you try to click on it, the arrow becomes the color wheel of death. It is driving me crazy. I have gone through settings, I have downloaded the latest drivers, I have looked in utilities, I have opened the printer folder and can't find where this thing is coming from or how to turn it off. Please help. And yes I have turned offf the computer and rebooted.

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Download and install this: http://support.apple.com/kb/DL907
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If you want more features, you can download and install the Full Featured software from the "Support & Drivers" button at the top of this page, otherwise, basic printing and scanning will work without it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Epson Workforce 500 and HP OfficeJet Pro 8500 - "Printer Offline"

This week I downloaded an Epson printer driver update from Apple's Software Update. I use an Epson Workforce 500 with my Mac Mini computer at my office. Since installing Snow Leopard originally I had experienced no problems with the printer but assumed that if Apple was telling me to install a driver update, I should do so. Big mistake!
After installing the driver update I was unable to print anything. When attempting to print a page from Safari or MIcrosoft Word, everything initially seemed ok, until I saw my printer icon bouncing in the Dock with a yellow symbol indicating "Printer Offline." After searching the Apple site and various discussion boards I spent an entire afternoon attempting all of the recommended fixes with no results. Since I cannot operate my business without a printer, I decided to simply purchase a new printer hoping that this was simply an Epson problem.
I am now the proud owner of an HP OfficeJet Pro 8500 Premier All-in-One. Unfortunately I am still suffering from the "Printer Offline" message whenever I attempt to print anything. After spending another afternoon on the phone with a tech support person from HP, I am still unable to print. I have done all of the following:
Disconnected and reconnected all cables between the computer and the printer.
Switched the USB cable to a different USB port on the computer.
Restarted the computer and the printer.
Unplugged and replugged the computer to reset it.
Checked to confirm that the printer does show up under USB on the System Profiler.
Deleted any old print jobs in the print queue and made certain that the printer was not in pause mode.
Tried to print from various programs with the same result.
Although this printer does appear in the printer list, deleted it and then added it again under the Printer and Fax area of System Preferences.
Uninstalled the HP printer driver, restarted the computer, downloaded HP's latest driver for this computer from their website under the instruction of HP's tech support person and reinstalled this driver and again performing all of the above.
Repaired disk permissions several times.
Reset the printing system under the Printer and Fax area of System Preferences.
I have been unable to find any further possible fixes in any of the discussion boards either on the Apple or the HP site. After doing everything listed here the HP tech support person felt that the problem must be with Apple rather than HP since the problem developed initially after the Epson printer update and then occurred with both the Epson and the HP printers.
I have an appointment later today with an Apple Genius at my local Apple store to see if I can get any advice. Any suggestions from anyone on this board would be greatly appreciated since I do need my printer to carry on in my business. At this point I am desperate to the point of considering the replacement of my computer but am hesitant to do so suspecting that the new models should be released soon.

HI and Welcome to Apple Discussions...
Try downloading and installing the 10.6.1 combo update. It's OK to do this even though you are already running 10.6.1. One of the "fixes" .. "some printer compatibility drivers not appearing properly in the add printer browser"
http://support.apple.com/kb/DL930
Make sure and repair disk permissions after the installation.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Always make sure your Mac has sufficient disk space available.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 10% to 15% free disk space at all times.*
Carolyn

HP Officejet Pro 8500 A909g and eprint

Hi.
I have a HP Officejet Pro 8500 A909g
I want to print from my ipad and my samsung galaxy sIII .
I tried to set up the apps, but I can't find my printeres emailadress. I followed the instructions but find nothing.
From the hp-website this printer should be able to work with the apps, but how?
Kind regards Thor

The printer that you have listed will not have an ePrint email address because it does not support ePrint. However you can use the ePrint app that is available when the app asks for email address choose skip. In order to use the app you must make sure your wireless device is connected to the same network as your printer. I am included a link for you to see ePrint supported printers and capabilities for each.
Let me know if this helps.

Hp officejet pro 8500 a910 does not give me the option of printing in black and white

Hello,
My hp officejet pro 8500 a910 does not give me the option of printing in black and white. How do I choose to print in B&W when the option does not show up under properties?
Thank you.
This question was solved.
View Solution.

Hi,
From the application being used to print, Click File > Print
Click Properties or Preferences to access the Printing Preferences Dialog.
Click the Advanced button at the bottom of the window.
Under Printer Features, Click the Print as Grayscale selection box and set as High Quality Grayscale or Black Ink Only.
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If my post resolve your problem please mark it as an Accepted Solution

HP OfficeJet Pro 8500 Premiere and Mirror printing for mousepads and t shirt printing

Concerns HP OfficeJet Pro 8500 Premiere. I have been trying to figure out where the printer setting is for mirror printing. It usually is in the Advanced Tab. I called HP and was told by 2 different tech's and then a Supervisor that HP did not include that option in this printer. I tried to explain how I felt this was hard to believe and was told it most likely was a option that was no longer need. I have her name and case number. I asked her to bump this up to the next higher level because I felt strongly HP did not intentionaly leave this option out. I was brushed off.
Can anyone suggest anything.
Thanks
Joe
This question was solved.
View Solution.

You can install an alternate print driver, such as the HP Deskjet 990c(pre-included with XP and Vista) and you should have that option. Follow the instructions below.
===Step one: Determine which port the current HP product uses===
a. From the Windows taskbar, click the Windows icon/Start button.
b. In the Start Search box, type control printers and then press Enter . The Printers window appears.
c. Locate the HP product in the list of printers, right-click the HP product, and then click Properties .
d. Click the Ports tab and write down the name of the port that has a check mark in the box beside it. This is the port to which the current HP product is printing.
e. Click Cancel to close the Properties dialog box.
===Step two: Add an HP Deskjet 990c default printer===
a. In the Printers window, click Add a printer .
b. Under Choose a local or network printer , click Add a local printer and then click Next .
c. Click Use an existing port , click the down-arrow ( ) to the right to select the port identified in Step one, and then click Next .
d. Under Manufacturer , locate and click HP .
e. Under Printers , locate and click hp deskjet 990c and then click Next .
f. In the Printer Name box, change the name of the printer if you'd like to.
g. Continue the wizard and select the preferred options, and then click Finish .
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
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I am an ex-HP Employee.

Hp Officejet Pro 8500 Q910a looks like it is printing and copying but pages come out blank.

Hp Officejet Pro 8500 Q910a looks like it is printing and copying but pages come out blank. I have used genuine HP cartridges. All four cartridges have have over 40% ink levels as per Self Test Diagnostic page.Printhead diagnostic says the print heads are "GOOD". Scanner works fine. Self Test Diagnostic Page prints in PINK color.Print quality TEST does not have black print on page.Printing and phot copying all come out blank.HELP.

Hi Equi_nut,
Do you have the same printer as the user above?

HP Officejet Pro 8500 prints slow with Lion. One page every 1.5 to 2 min. Apple support offered no help and HP unable to help. Any suggestions?

HP Officejet Pro 8500 Wireless prints slow with lion. One page every 1.5 to 2 min. Apple support and HP no help. Any suggestions?

Although printer is wireless capable I have it connected directly to iMac via USB to help with speed. I just completed resetting printer and reinstalling to no avail, still approx 2 min to print one page.

HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.

HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.

Hi,
Can you confirm that you have an Officejet 8500a or Officejet 8500? On the 8500a model, you can set the networks proxy address and port setting from the front panel of the printer (setup>Webservices setup>proxy). If you are unsure what your proxy settings are you'll need to contact your network admin. If your network uses a proxy users name and password for all devices, you need to enter this information along with the proxy address and port in the printers embedded web server. Type the products IP address into an internet brownser window (printer must be connected to the same network as PC). Select the network tab, and than look for the proxy settings option. Enter in the information and click apply. Once the networks proxy information has been correctly inputed into the embedded web server, try printing again. If unsuccessfully, you might try reinstalling the printer software after uninstalling it. Hope this helps!
I was an HP employee
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

HP Officejet Pro 8500 A910 - all new ink cartridges, black and blue ink not printing?

HP Officejet Pro 8500 A910 - all new ink cartridges, black and cyan ink not printing?
Cleaned printer heads w/no luck.

Welcome to the forums @corAtrum1 ,
I read your post about your Officejet 8500 no longer printing in black and cyan ink. I would recommend that you try out the steps in the guide below for this problem.
I hope this helps!
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Installs and lists my Officejet Pro 8500A910n as a "fax-printer" only.

When installing as a wireless network printer, it only will list the printer as a "HP Fax-Officejet Pro 8500 A910 Network)" printer. Not able to print, only fax. I have selected the complete software download and keeps installing this same way as a fax printer only?

Hello LS2600,
Welcome to the HP Forums.
I see that you are having some issues when attempting to get the printer installed.
I suggest we start off by running the HP Print and Scan Doctor.
Let me know if you see any error codes or messages.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I use a HP Officejet Pro 8500 A909a printer and my Safari always put 150% size as default. Wy not 100%?

I have a MacBook (the white one) and use a HP Officejet Pro 8500 A909a printer and my Safari always put 150% size as default. Wy not 100%?
When I use Firefox the default size is 100%. When I use Pages, also runs good (100%). Only in Safari, and Mail too, appears 150% as the default size.
How can I change it to 100% in both?
THOMAS

Hi,
The problem seems to lie in the installer, which has an unusual bad behaviour. The installer puts the 8500 a909a in the list of USB bootable devices. (Not good!!!)
When the printer is disconnected it isn't a problem. When the printer is connected the computer tries to boot from the printer and the computer hangs.
When I found the printer in the BIOS list of USB bootable devices I DISABLED that item in that list. Then it booted normally.
But now the BIOS takes an extra 30 seconds or so but boot up seems to be preceeding normally.
The guys on the CHAT and PHONE lines didn't even imagine the installer might be a problem so their advice was useless. They were blaming the computer. More importanly, they didn't have a way to escalate the problem. They had no capacity to respond in a flexible manner. It was like dealing with unhelpful staff in the county clerk's office.

Officejet Pro 8500 and Adobe Photoshop CS4 64 bits Image Size Problem

I have a Windows Vista Ultimate 64 bits desktop computer. After installing the Officejet Pro 8500 multifunctional drivers all was working OK. Images were being printed nice and with the correct size using Windows print option. After installing Adobe CS4 suite, all images printed from windows or Photoshop have incorrect size (photoshop prints it smaller and windows prints it larger).
I've installed all photoshop patches and re-install Officejet 8500 drivers, but the problem persists.
I've also tried to make a clean installation of the whole computer from the beginning
Does anyone know how to solve this problem? What would be the windows/HP files that were changed by Photoshop?
Thank you.

I'm on the phone with HP tech support about this problem. He said he's gonna charge me to fix the problem and than he put me on hold. I'm waiting to find out how much money I've saved. You put some dollars in my pocket. Thanks!!!!!!

HP Officejet Pro 8500 A909g seems to destroy printheads

My wife and I have identical “HP Officejet Pro 8500 A909g Series” (S/N: [Edited for Personal Information] for my printer) printers bought within several months of each other. We have owned the printers since late 2009.
My printer quit printing cyan completely and magenta partially. I replaced both ink cartridges, which did not fix the problem. I then removed the printheads and cleaned the electrical contacts with denatured alcohol and also cleaned the contacts in the printer. This did not fix the problem either.
So I “borrowed” the printheads from my wife’s identical printer and placed it into my printer. That didn’t fix the problem either. When I put the borrowed printheads back into my wife’s printer, it immediately displayed the same symptoms as my printer (it wouldn’t print cyan at all and partially did not print magenta.
The “Self Test Diagnostic Page” of both printers state that the printheads are “Good” in both printers.
During the “Align Printer” task, the LCD on the printer displays a message indicating that the printhead(s) are bad.
Question: is it possible that the printer itself is faulty and causing the printheads to permanently not work correctly?
Second Question: If my printer is bad, what other similar models of all-in-one printers use the same ink cartridges?

Hello Neil-in-Tucson,
Welcome to the HP Forums.
I see that you are having an issue with the Printheads on your printer.
Are you seeing any error codes on the printers display screen?
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you like, you can try calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here. They will be able to get into more detailed troubleshooting.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Laserjet 1606dn and an HP Officejet Pro 8500

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