HP LaserJet 200 color M251nw prints, but images are blurred.

Laserjet200 (HP LaserJet 200 color M251nw) prints, but images are blurred; sometimes the entire page and other times just the right half. Staples tech said the drum could be bad. Can this be corrected? Using W7 ultimate OS.

Hi @jimmanning ,
I see by your post that the images are blurred. I would like to help you.
Run a calibration on the printer.
On the printer touch the wrench, system setup, print quality, color calibration calibrate now.
Print a Diagnostics Page to see if you have the same results. Trying to determine if it is a hardware or software issue.
Go to Setup, Reports, arrow down and select Diagnostics Report.
I have provided a document with more steps for running a cleaning and checking print driver settings.
Troubleshooting Print Quality Issues.
Remove the toner and check to see if there is any toner on drum.
Make sure the paper type is selected to the media that you are using, not the default setting unspecified.
Please provide the following information so I can assist you better.
What were the results of Diagnostics Page and Print Quality Page?
Are you using Genuine HP Toner?
What are the Ink levels?
Was there any damage on the toners?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

HP LaserJet 200 Color M251NW

Hey Yall, I've been searching and watching videos, but it seems like my problem is more complex than it should be.
I just purchased a LaserJet 200 Color M251nw and I use a Macbook runnining on Mavericks OSx (10.9.2)
Two-Sided Printing is why I purchased it, besides it being a good deal and having Laser Technology..
PROBLEM: I can't seem to ENABLE double-sided printing. I have installed latest drivers, and here's the kicker, there is no "driver" tab for my printer to allow me to "checkbox" Duplex Printing that I have been seeing on other support pages. The only TABS i see are the Utility and General. I've seen the Driver tab for previously owned printers but not this one.
PLEASE help!!!

Hi HDRogerMartin,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you would like to know how to set the two-sided printing.
I will be happy to help you.
This information is provided by the Manual on page 38.
LASERJET PRO 200 COLOR.
Print on both sides (Mac OS X)
1. Insert enough paper into one of the trays to accommodate the print job.
2. On the File menu, click the Print option.
3. Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button. Follow the instructions in the pop-up window that appears on the computer
screen before replacing the output stack in Tray 1 for printing the second half.
6. Go to the product, and remove any blank paper that is in Tray 1.
7. Insert the printed stack face-up with the bottom edge feeding into the printer first in Tray 1.
8. If prompted, press the appropriate control-panel button to continue.
You can also set this as a preset.
Create a printing preset for Mac.
1.On the File menu, click the Print option.
2.Select the driver.
3.Select the print settings that you want to save for reuse.
4.In the Presets menu, click the Save As… option, and type a name for the preset.
5.Click the OK button.
Use printing presets
1.On the File menu, click the Print option.
2.Select the driver.
3.In the Presets menu, select the printing preset.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet 200 color MFP printer - one laptop can print while the other laptop at home can't.

My boyfriend and I set up the LaserJet 200 color MFP printer at home and installed the software on both our laptops. I have a Dell Inspiron 700m and he's got the Lenovo T400. I have been able to print any time from my laptop, but my boyfriend has only been able to print one document and after that there is a printer error and is not able to print nor troubleshoot. I uninstalled and re-installed the software one more time, and again, he was only able to print one document and after that, printer error again (does not specify error). Meanwhile, I continue to be able to print without a problem. Anything I may be overlooking? Any help will be appreciated.

What OS are you using?
Which of the LaserJet 200 series printers do you have? There are several in that series and I want to make sure I'm helping with the right one.
How is the printer connected to the computers?
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Problems with wireless connection on HP LaserJet Pro 200 color M251nw printer

Hi! I have a problem with my printer internet wireless connection. I do everything what is in manual for installation, but my printer won't connect to the internet. I have LaserJet Pro 200 color M251nw.

Hi
With the notes you have posted i see that you are unable to get on to printer apps, web services and eprint, please follow the steps given in the link given below and check the wireless connection and it should resolve the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03325484&tmp_task=solveCategory&cc=us&dlc=en&ju...
Regards
Aneesh
I Represent HP
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!...

HP laserjet 200 color M251nw color issue

hey ppl, new here. we have an HP 200 color M251nw that will only print black and white. Well using the black toner cartridge and not the others. I've checked the printer properties and all color sections seem enabled. I am going to try an updated driver to see if that'll help. Seems like a setting not turned on..??? Any help with this is appreciated.
-J

Hi @techie211 ,
I see by your post that you are not able to print in color. I can help you.
Run a calibration on the printer.
On the printer touch the wrench, system setup, print quality, color calibration calibrate now.
Print a Diagnostics Page to see if you have the same results. Trying to determine if it is a hardware or software issue.
Go to Setup, Reports, arrow down and select Diagnostics Report.
Here is a screen shot.
I have provided a document with more steps for running a cleaning and checking print driver settings.
Troubleshooting Print Quality Issues.
Make sure the paper type is selected to the media that you are using, not the default setting unspecified.
Please provide the following information so I can assist you better.
What were the results of Print Quality Page?
What are the Ink levels?
What operating system are you using?
How to Find the Windows Edition and Version on Your Computer.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Ethernet/Wireless)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color M251nw Printing Out of Alignment

Images and color text print out of alignment.
The issue started the first day we had the print. It has taken me a while to get into diagnosing it but I have tried the following:
I have tried replacing the toner cartridges with new ones (expensive). The problem occured even with the original starter cartridges.
I have tried a full printer reset.
I have tried leaving the printer unplugged from power for 24 hours.
I have tried several alignment features within the printer menu.
Printing black alone is fine. All other colors do not line up with each other or with the black. Creates a 3D-ish kind of effect.
The printers quality report shows all colors areprinting fine but not aligned to one another.
I have included scans of a part of a rainbow print that illustrates the misalignment as well as the quality report page.
This question was solved.
View Solution.

Thanks for letting me know James_LAG.
At this point it does look like a hardware issue with the printer. Please call our technical support and inquire about a replacement printer, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet pro 200 color m251nw Printer tray stuck

I went to refill the tray. When I tried putting it back in it was hard to get back in. I moved the printer to make sure nothing was jaming it. They tray went back in and now is stuck. It's it won't release. Totally stuck. Need help! Thanks!

Hi @Brendarv ,
I understand that you are having issues with the paper tray being stuck. I would be happy to help you.
Make sure the printer is on a flat surface. Open the Jam access door to see if that will help to see what the tray might be caught on. You might have to gently wiggle the tray to get it on the grooves to remove it.
Here is a picture of the printer. Number 5 is the Jam access door.
If the issue continues, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 color M251nw problem installing driver

I have the LaserJet Pro Color M251nw printer and I tried to uninstall and reinstall the driver because the wireless was not working. Now when I try to re install I get an error message that says fatal error. Can someone help me please? I am operating on Windows 7 64 bit.

Here is a version of the software that is most up to date for your OS :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5255...
Remove the software from the computer and then install the software again through the link I have provided.
Let me know how that goes!
-Spencer
PS have a great day!

Unable to Print Wireless anymore HP LaserJet Pro 200 Color M251nw

I've owned my extremely good HP LaserJet Pro 200 Color M251nw for around 10 months now but all of a sudden it has stopped printing wireless. If I print via a USB it works fine. I have downloaded new drivers and Firmware, done numerious restarts on both mac/pcs and printer but this still hasn't fixed the issue. I have run a number of Network Tests and all are coming back OK. When I try to configure the machine using the Online Printer Utility it cannt connect to my network (even though the self diagnostic test on pritner tells me everything is OK. I am running a mixture of both Mac and PC's and cant print from any of my devices. Bonjour print is enabled on the pritner but i cant see a bonjour IP address on my Mac.
Printer is still under warrenty but obviously feel that this is a last resort.

Hi @bluemango,
I see by your post that the printer stopped working over the wireless network. I can help you with this.
Restore the network defaults on the printer.
Go to setup, network setup, restore defaults.
Power cycle the router and computers.
Then run the wireless setup on the printer.
Go to setup, network setup, wireless menu, wireless setup wizard.
Print off a configuration page, to make sure the printer has a valid IP address.
Printing a Configuration Report. Print the report from the printer's control panel.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer or Safari)
If it loads the printer's network page then the printer is on the network.
On the Mac, try and add the printer through Printers and Scanners or run the installation.
On the Windows computer, run the add printer wizard through the printers window or run the installation.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

This is a brand new printer, has never printed a page correctly. The ink is barely visible like it is out of color, but it shows all is fine. Is there something to clean or an adjustment to fix this?

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

LaserJet Pro 200 color M251nw does not print from internet

I have a LaserJet Pro 200 color M251nw, set up for wireless printing. It finally works when printing from Microsoft Word 2010, but refuses to do so from the internet.
Can anyone help me?
Thanks!
SALLYANNC

Hi @SALLYANNC,
I see by your post that you are unable to print from the internet. I can help you with this.
Run the Windows updates and update your browser.
Try printing from another browser to see if you have the same results.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What internet browser are you using?
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Issue on borderless printing using android HP ePrint app with HP LaserJet Pro 200 color M251nw

Hi,
I am trying to print a pdf document which is of A4 size (11.7 x 8.3 inches without any borders) from android tablet using HP ePrint app along with the printer HP Laserjet Pro 200 color M251nw. When it is printed on A4 sheet, it adds the border on all the sides around 12mm-left, 11mm-right, 8mm-top, 9.5mm-botton margins.
On the printer the firmware datecode shows 20121026, Also the ePrint app which I am using is latest and upto date.
Please let me know how to print the borderless print in A4 sheet.
Regards,
Jaya

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

LaserJet Pro 200 Color M251nw : Wifi turned off but still broadcasting

Hello there,
First of all, forgive my English.
I have a HP LaserJet Pro 200 color M251nw, so it has wifi capability. Since the printer is plugged with an ethernet cable to my router, I don't feel the need to use the wifi embedded in the printer.
Thing is, when if I turn off the wifi on the printer, and even if I disable "wifi direct printing", I can still see the SSID of the printer on my home devices (HP-Print-a6-LaserJet 200 color).
I have looked on the forum and tried the "factory reset" by turning on, unplug both printer and wall socket, wait for 15 seconds... etc. It didn't work. I have also already installed the latest firmware.
Any help would be greatly appreciated! :-)
This question was solved.
View Solution.

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP LaserJet Pro 200 color M251nw can't be detected on wired network

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

Ready 2 download error on Laserjet pro 200 color m251n printer

I have a laserjet pro 200 color m251n printer that suddenly gives "error 2 download" can anyone profer solution on how to clear this error.
I tried using the firmware downloaded from hp site but gives "Fatal erro 7 while erasing.
Please somebody help me. It's very urgent.

Hi Seun1965,
I see you are getting an "error 2 download" message and can not complete the firmware update. Please complete the steps in the following document; A 'Firmware Corrupt Ready 2 Download' Error Message Displays on the Control Panel.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c03109721.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. Even if the printer is out of warranty I suggest still calling HP to see if there is something they can do to help.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP LaserJet 200 color M251nw prints, but images are blurred.

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