Hp laserjet 200 color mfp m276 nw not receiving faxes - help please?

Good morning,
I have run the fax test report and followed the trouble shooting information in the manual and still am not receiving faxes --- any suggestions to help get back on line? All the tests say PASS for active phone line, phone cord connected to correct port, telephone line current test, dial tone detected on telephone line -- my HP product has passed the fax test -- but I cannot get faxes. The fax service log is saying no fax detected... any suggestions -- we use this fax to receive lab reports.
Thank you very much for any suggestions.

Hi KathFallston,
I understand that you are unable to receive any faxes and everything passes on the fax test. I can
help you.
Check these settings for the fax:
Go to the wrench icon/fax setup menu/advanced setup/private receive/turn it off.
Go to the wrench icon/service /fax service/error correction/turn it off.
Go to the wrench icon/fax setup /advanced setup/fax speed/change it to medium.
Go to wrench icon/service menu/fax service/clear saved faxes.
If you are still having issues, then follow this document.
Cannot Send or Receive Faxes.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Is there any voice mail set up?
Do you have distinctive ring set up on the line?
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Can ecm mode be adjusted in HP LaserJet 200 color MFP M276

cannot receive faxes.

pricenm,
Welcome to the HP Community Forum.
This model provides some limited adjustment capability as mentioned in the User Guide:
Excerpted:
Set the fax-error-correction mode
Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If
the product detects an error during the transmission and the error-correction setting is On, the product
can request that the portion of the fax be resent. The factory-set default for error correction is On.
You should turn off error correction only if you are having trouble sending or receiving a fax, and you
are willing to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone
connection.
1. From the Home screen, touch the Setup button.
2. Touch the Service menu.
3. Touch the Fax Service menu.
4. Touch the Error Correction button, and then touch the On button.
Change the fax speed
The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide
standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits
per second (bps).
The factory-set default for the fax-speed setting is Fast (V.34).
You should change the setting only if you are having trouble sending a fax to or receiving a fax from a
particular device.
Decreasing the fax speed might be useful when you are trying to send a fax overseas, or receive one from overseas, or if you are using a satellite telephone connection.
1. From the Home screen, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Scroll to and touch the Fax Speed button, and then touch the speed setting that you want to use.
==============================================================
Reference:
HP LaserJet Pro 200 color MFP M276n
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Kind Regards,
Dragon-Fur

Domain name is blank on laserjet 200 color MFP m276

I received this item today but I'm unable to add it to my home network.I've had no trouble previously with an HP 2610, 1102W, and 7520.
On this network, a verizon DSL modem feeds a Linux firewall,which provides routing/DNS/etc. to the computers on the net via several switches and a wireless access point. Everything has a name in the form of "nicename.mynetworkname.net" and a static IPv4 address, and the firewall enforces the rules.
I've tried to tell the control panel on the new laserjet everything I can manage to feed it.
The new laserjet is connected to one of the switches by an ethernet cable. The cable connectors on the printer and the main switch show orange lights, indicating no valid ethernet connection. A printout of the Network Summary shows
Status (wired) =Ready
IPv4Address =192.168.nnn.mmm (the value I gave it manually) and an appropriate subnet mask and default gateway value.
Network Identification shows
Host Name =NPIDD2A25 (the value assigned by HP)
but the Domain Name is blank. I could not find a way to change it to mynetworkname.net.
So the printer apparently thinks it's not on the net. And computers on the net can discover the printer but can't use it.
This setup has worked fine for previous printersthat worked by ethernet. I don't see what I'm doing wrong here.
Tips?
... Rich

Hi KathFallston,
I understand that you are unable to receive any faxes and everything passes on the fax test. I can
help you.
Check these settings for the fax:
Go to the wrench icon/fax setup menu/advanced setup/private receive/turn it off.
Go to the wrench icon/service /fax service/error correction/turn it off.
Go to the wrench icon/fax setup /advanced setup/fax speed/change it to medium.
Go to wrench icon/service menu/fax service/clear saved faxes.
If you are still having issues, then follow this document.
Cannot Send or Receive Faxes.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Is there any voice mail set up?
Do you have distinctive ring set up on the line?
If you need further assistance, just let me know.
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 - new - Device error and Cleaning cycle issues

HP LaserJet Pro 200 color MFP M276 - this is a new printer a friend purchased at Staples. It connects WiFi okay and prints when prompted to but it then does a "Cleaning" cycle after every print job. It also displays "Device Error" at the same time. It has been powercycled as instructed and the error continues to reappear and the "Cleaning" cycle continues as well after each and every print job. My friend paid Staples to set up this printer to a new Acer Laptop and D-Link router he also purchased before he brought them home. He was told everything works fine .. they lied .. Laptop and router have no issues .. just the printer. The Laptop sees the printer okay and software is installed without issue. Any ideas why the "Device Error" and "Cleaning" cycle after every print job is happening? He is on the verge of taking the whole outfit back as Staples has not assisted him and instead directed him to download the manuals from HP. Any suggestions are appreciated

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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Manual duplex HP LaserJet Pro 200 color MFP M276

I have a HP LaserJet Pro 200 color MFP M276 and my manual duplex is not duplexing properly.
There are no error messages just me grumbling at the final output.
I am using Windows 8.1 Pro and no new hard or software changes.
Here is what happens:
I am attempting to print 5 pages with the manual duplex option checked
3 pages come out (pages 1,3, & 5) and a pop up window says to reinstall the pages and hit ok.
I reinstall the pages (not adulterating the page order) Just take them off the printer and put in the tray face down with the top of paper toward the back of the printer.
What comes out is page 2 on the back of page 5 instead of being on page 1; page 4 is on the back of page 3 and page 1 is blank.
Why doesn't it know how to reverse print the odd page numbers so page 2 will end up on page the back of page 1 etc?
I tried it with a 3 page document and page 2 ended up on the back of page 3 instead of page 1. Page 1 came out blank.

Hello, I understand that you are having an issue with printing in manual mode. When printing documents in manual duplex, the best method is to select manual duplex in the printer driver and not through the application. There is a public document that might help, which can be found at the HP product/support page. When the page is availalbe search on this public document id number for instructions-c02851622. Please reply if this does or does not help.
Norm
(Although I am employed by HP, I am speaking for myself and not for HP)

HP LaserJet Pro 200 color MFP M276 Blue Blinking Wifi Light

I just bought a new HP LaserJet Pro 200 color MFP M276 with wifi and eprint. I just started up this new printer and the blue wifi indicator / light is blinking. I do not have a router but would like to print wirelessly from my iphone, galaxy s5, laptop and my macbook air.
I started with my laptop and could not print wirelessly.
Can you please tell me as to why that light is printing. How can I set up my devices to print wirelessly.

Hi @JerryHP ,
I see by your post that you would like to setup the printer to print with your Laptop, iPhone, Galaxy s5, Laptop and the Macbook Air. I would be happy to help you.
Since you don't have a router, you can turn the Wireless Direct on from the printer's control panel. From the devices you would connect to the printer's network to be able to print.
On the printer's display, go to Setup, Network Setup, Wireless Menu, Wireless Direct Settings and turn it on.
Follow Step two from this document for connecting to the printer.
Printing from an Apple or Android Mobile Device with HP Wireless Direct.
For the Mac and Windows computer you would also need to connect to the printer's network or your other option would be to connect with a USB cable.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet Pro 200 color MFP M276 -Device error and Cleaning cycle issues

This printer (HP LaserJet Pro 200 color MFP M276) will print 2 pages, clean, and then give an error message. It does this consistently. I have tried the suggestions posted in other forums and I have not had any luck. Any suggestions??

Have you tried a hard reset on it? I know you said you power cycled it, but a hard reset is sometimes different than what some people consider a power cycle.
Follow these steps to perform a hard reset on the printer.
1. Press the Power button to turn on the product.
2. With the product turned on, disconnect the power cord from the rear of the product.
3. Unplug the power cord from the wall outlet.
4. Wait at least 15 seconds.
5. Plug the power cord back into the wall outlet.
6. Reconnect the power cord to the rear of the product.
7. If the product does not turn on by itself, press the power button to turn it on.
Try that out and let me know if it helps.
Best of luck,
Kyle
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Broken document feeder on LaserJet Pro 200 Color MFP M276

I love this LaserJet Pro 200 Color MFP M276 printer. A few weeks ago, it fell onto the floor from a low platform. The top part with the automatic document feeder became completely separated from the rest of the unit. A few small pieces of plastic that hold it upright broke off. I have saved those pieces.
The printer still works perfectly as a printer and scanner. However, the automatic document feeder does not work at all now. I know there is some sort of wire that connects it to the main body of the printer so that it has power. But, I don't know how to re-connect that wire so that the automatic document feeder will work again.
Please help with this. I hope the repair is simple and inexpensive. Thank you.
Doug

Hi @DougSF ,
I see that a part is broken for the ADF. I can help you with this.
Please call our technical support to inquire about a repair or a replacement printer, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
Contact HP.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Urgent: HP LaserJet Pro 200 Color MFP M276

Heeeeeeeelp! Urgent!
I'm looking for software and driver for HP LaserJet Pro 200 Color MFP M276.
At HP website, there is no download accessible.
Who can help me with a downlod-link ?
[Personal Information Removed]
This question was solved.
View Solution.

Hi @JerryHP ,
I see that you are having issues printing from the Laptop and iPhone, over the wireless network. I would really like to be able to help you resolve this issue.
Since the blue wireless light is flashing on the printer, it isn't connected to the network.
Run the wireless setup on the printer.
Go to Setup, Network Setup, Wireless Menu, Wireless Setup Wizard.
Print a configuration page to get the printer's IP address.
Printing a Configuration Report.
Select Method one.
If you have a valid IPv4 address for the printer then try and access the Embedded Web Server for the printer. Type the IPv4 address into your web browser's address bar. (Internet Explorer)
If it loads the printer's network page then the printer is on the network.
Download, save and then run the software installation. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next and click on the software to download and install.
Test the printer.
I have provided this document also for Setting Up the Printer for a Wired or Wireless network for the HP LaserJet Pro 200 Color M251 and M2...
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
The printer is capable of printing from Word and Excel, you might need to run the updates for Word.
Please provide in detail if you are still having issues, so I can assist you better.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet 200 color MFP printer - one laptop can print while the other laptop at home can't.

My boyfriend and I set up the LaserJet 200 color MFP printer at home and installed the software on both our laptops. I have a Dell Inspiron 700m and he's got the Lenovo T400. I have been able to print any time from my laptop, but my boyfriend has only been able to print one document and after that there is a printer error and is not able to print nor troubleshoot. I uninstalled and re-installed the software one more time, and again, he was only able to print one document and after that, printer error again (does not specify error). Meanwhile, I continue to be able to print without a problem. Anything I may be overlooking? Any help will be appreciated.

What OS are you using?
Which of the LaserJet 200 series printers do you have? There are several in that series and I want to make sure I'm helping with the right one.
How is the printer connected to the computers?
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Hp Laserjet 200 Color MFP M276nw Fax error report

Hi Team
Will you please assist me in turning off , Fax error report ?
I have checked all the settings on this machine , i cant't find this setting, i want to turn off the error report on failed/error
faxes.
Regards
James R

Hi JamesR25,
Welcome to the HP Support Forums! I see you would like to turn off the Fax error reports on your HP Laserjet 200 Color MFP M276nw.
From the front panel of your LJ, please follow the path below:
Setup Menu > Fax Setup > Advance Setup > Allow Fax Reports > NO or Off
You should not receive anymore fax error reports.
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

HP LaserJet 200 color MFP M276nw - cannot connect

Hello,
Installed a HP LaserJet 200 color MFP M276nw on a Windows 7 system with no issues. Then added the "device" / printer on two Windows tablets, with no issues. I was able to print from all three devices. The tablets cannot 'find' the printer.
I then added the printer to another Windows 7 system and now cannot connect from the other systems. I am still able to print from the second Windows 7 system. (I removed the printer from the second Windows 7 system and readded it without issue, and ensured Share the Printer was selected).
Please advise. Should I just return the printer?

Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): xxxxxxxxx
Communication Mode: Infrastructure Authentication
Type: wpa2-psk
Encryption: tkip+aes
Hardware Address: xxxxxx Access Point Hardware Address: xxxxxx
Channel: 6
Signal Strength: Very Good
***Marked out some of the settings***

HP LaserJet Pro 200 color MFP M276 - not able to print black when any color is empty

Hi,
We have 2x HP LaserJet Pro 200 color MFP M276n in our office, both have firmware date code 20121026.
The problem is that when ever one of the colored toner cartridges gets empty it fails to print even black & white documents and freezes in the replace cartridge screen.
In system supplies settings it is configured to print only black when colored supplies are below very low threshold limit.
Since the printer is freezing in the warning screen and only powering it off and on helps to bring it back alive, it seems that this is a software or firmware issue. I didnt find any firmware updates for this model though.
It doesnt make any sense that it is not possible to use the printer at all when only one of colored cartridges is empty. Any thoughts on how to solve this issue are welcome.

Hi,
The firmware that you have mentioned is old and the latest version available is
Version
20131216
it is always advisable to update the printer to the latest firmware. Please update the firmware form the given link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-4&cc=us&dlc=en&lc=en...
Hope this helps....
Although I am an HP employee, I am speaking for myself and not for HP.
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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

LaserJet Pro 200 color mfp m276 Printing issues

I have had this printer for about a year now. Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax. I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines. It gets so bad there is more ink on the paper than white when it does this. Have tried everything I can think of to cure this to no avail. I am running hp cartridges and just plain white paper. Any ideas as to how to fix this. These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand. I use this in my office and can't have important faxes coming across with all these lines so I can't read it. I posted this Saturday and still waiting for someone to respond.

Hi @RandallRaley ,
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Hp laserjet 200 color mfp m276 nw not receiving faxes - help please?

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