HP Laserjet 200 M276 fails at 80% at pre-installation

Hello HP Forum,
I reviewed other postings on this issue and I still cannot seem to resolve why my HJ Laser200 MFP276 printer that is 13 months old fails the preinstallation at 80% with error "A problem occured during the preparation of the installation software on your system. Please restart your computer and run the installation software again. If the problem still occures, consult the web site for support on your product."
I have Dell laptop running Windows 8.1 Pro 64 bit and trying to install the full software suite.  I tried the following:
1.  Using the full solution dowload from the HP site as well as using the CD supplied with the printer making sure I had the most current drivers = failed at 80%
2. Some of the forum responses suggested making sure the Printer Spooler is Running and some postings suggested it should be stopped.  Tried both ways = fail
3. Went into msconfig file and checked all the Microsoft program and disabled the remaing services = fail
4. Ran the HP software download as Adminstrator =  fail
5.  Installed the HP Printer Wizard; it is able to discover the deivce but "the selected printer is not currently supported by this wizard."
Not sure what else to do.  The HP website shows Win 8.1 Pro is compatible with the printer.  For now,  I have the printer plugged in via USB and currently have basic printer functions, but eventually, I would like to install the full software to take advantage of full printer capabilities.  Any suggestions would be welcome.  Thanks!

Thank you for the information!
Since these steps have not work so far, plase try the steps in this HP document: The Progress Bar on the Software Installation Stops or Stalls
If these steps cannot resolve the issue, I would try installing it on another computer. This would determine whether or not the printer is at fault, or the computer. If it installs on another computer successfully, then we know there is a complicated software conflict on the one computer. I would reinstall the operating system of that computer, and the issue will be resolved.
Mario
I worked on behalf of HP.

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