HP Laserjet 200 MFP M275NW

Hi,
The touch screen on my printer doesn't turn on anymore. I need to change the cartidge.
How do I rotate the print-cartidge carousel without the screen?
Thanks
Andy

Hi @AndyTran ,
I see that you are having issues rotating the carousel to change the toners, because the display isn't working. I would be happy to help you.
You can manually move the carousel backwards. On the left hand side, approximately where the red circle is showing on the picture, there is a whole with a white plastic piece inside, use a pen or something to push the white plastic piece and manually push back on the carousel to turn it. Don't touch the drum on the toners though, it can damage them.
For the issue with the display no longer working.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If the printer is still in warranty and you are having issues with the carousel or the touch screen, please call our technical support at 800-474-6836 and inquire about a replacement printer. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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HP laserjet 400 mfp and Laserjet 200 mfp

I have 2 printers HP Laserjet 200 mfp and HP Laserjet 400 MFP. I tried HP phone support. I checked each printer on 2 diffent networks to make sure it was not my setup. When I try and setup both printers with Web Services they both say unable to connect to the internet. I did a firmware update on both printers no help. HP told me that I needed to have a DMZ setup ie. port forwarding I don't think this is right.
Thanks
O.D. Smith (HP Retired)

Hi Smith,
Welcome to Consumer Support Forum.
As per the request you have 2 printer and u want to connect through n.w
In 400 mfp printer, please connect the n/w cabel(Physical Cabel)
and print a configration report, you will get the ip address of the printer.
I want you to check the ip of the printer and the ip of the computer are in same range or not, if its in same range
please try to ping the ip through command prompt winodw
Once reply from the printer is confirmed printer can be installed easily.
Please reply if the issue persist.
Regards
HP

Fax issue with HP LaserJet 200 MFP M276

Hello,
I can't receive fax when my printergo to sleep mode. the line is ringing but the fax is not responding.
Will appreciate your promot responce.
Regards,

Hi,
Install the laetst firmware below, that should resolve a such:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-108130-7&cc=us&dlc=en&lc=en...
Fixes:
Addresses an issue where the device may not wake up from sleep mode when receiving a fax if it is connected to an improperly grounded 220v power source.
Be aware that you may instlal the firmware with the printer connected via USB or with a network cable.
If the printer is wirelessly connected to yoru router DO NOT update the firmware before connecting an ethernet cable to your router or a USB to your PC (depands on yoru printer model).
Shlomi
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Printer HP Laserjet 200 MFP M276 is not printing in color

I am trying to get my printer to print in color, however I only get blue output, not in the least the colors it should print.
Any ideas what might be the cause?
FYI: I am using original HP toner
Thanks
Yvonne
This question was solved.
View Solution.

Welcome to the HP Forums YHendrikx,
I see by your post that you are only getting blue output.
I can help you with this issue.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document to go through the steps to see if it will help resolve this issue.
Troubleshooting Print Quality Issues.
Please provide in detail the results if you are still having issues.
What were the results of the supplies status page and the print quality page?
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Laserjet 200 mfp scan to email

I have recently begun having a problem with my scan to email feature. I have been using it frequently, but today when I tried to send a scan I recieved the error message: "The SMTP server uses an authentication method that is not supported. Try a different server."
I am using my gmail account, that has worked ever since I bought the printer (using the standard gmail settings: smtp.gmail.com, port 465...) and as far as I can tell nothing has changed that would explain the error.
I have tried deleting and re-creating my email profile on the printer via the web interface but I still get the same error when I test the account.
Does anyone else have this issue? Is there a setting I am missing that needs to change to make this work again? Has Google changed something about their authentication that no longer allows the printer through?
Thanks!

Hi,
You shouldn't reconfigure the email settings, the problem relies on your Gmail account security settings which configured with secutiry options which are not supported by the printer, that may happen due to two-factor authentication or if you set Google to only allow access for more secure apps.
First open the following link and ensure you are logged on to the same account as you are setting for the printer.
https://myaccount.google.com/
Within the Signing in section ensure that "2-Step Verification" is set as "Off", as well ensure that "Access for less secure apps" is set as "Allowed", otherwise the verification will fail.
Within the Recent activity section click on "Devices", if you see any blocked connection attempt (it will be highlighted in red) click on Yes and follow the steps by allowing access for less secure apps...
Once you are done run a test for the outgoing user profile and check if the problem been resolved.
Regards,
Shlomi
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HP PRO 200 MFP 276NW WIRELESS PRINT DIRECT PROBLEM

I JUST BOUGHT AN HP LASERJET PRO 200 MFP 276NW COLOUR PRINTER AND I DISCOVERED THAT I CANT PRINT DIRECTLY FROM MY LAPTOP. MY LAPTOP HAS A WIRELESS FUNCTION . HOWEVER I WAS ABLE TO PRINT FROM MY SONY XPERIA ZR PHONE. I HAVE TRIED TO REINSTALL IT ON MY LAPTOP SEVERAL TIMES BUT WITHOUT SUCCESS. IT ALWAYS SHOW ISSUE SYMBOL ON TNE COMPUTER WIRELESS CONNECTION PANE.
SECONDLY, THE PRINTER USUALLY MAKE NOISE WHEN PRINTING. IS THIS NORMAL?
FINALLY. IS THERE ANY HP DESIGNATED SOFTWARE FOR PHONES TO CONNECT WIRELESSLY TO HP RINTERS TO PERFORM NORMAL PRINTING JOBS?
I ACTUALLY BOUGHT THIS PRINTER BECAUSE OF THE WIRELESS FUNCTION. AM USING WINDOW 7 OS.
I NEED HELP URGENTLY
THANKS
This question was solved.
View Solution.

Hello @OLAAT ,
Welcome to the HP Support Forums!
I understand you are having some issues printing over the wireless network to your LaserJet 200 MFP M276. It seems to me, since the printer will print from your Sony Xperia ZR, and the error icon is on the computer, you need to look into computer support for that question.
I was able to find a document that may help with the wireless connection issues on the computer. Troubleshooting Your Wireless Network and Internet Connection (Windows 7)<---
If the above doesn't help, I would suggest posting the inquiry in the laptop Forum's.
Regarding printing from phones and what software is needed, it is dependant of the phone. Some phones, like Apple, have AirPrint pre-installed. You would be able to install and try the HP ePrint App on your phone, if available in its App store.
This guide: Getting Started with HP ePrint Mobile Apps, will explain more about the App.
JERENDS
I work on behalf of HP
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Issue Printing One or Two Checks on HP LaserJet Pro 200 MFP M276nw

I just purchased an HP LaserJet Pro 200 MFP M276nw which replaces an HP Color LaserJet 2605dn.
I've run into an issue printing checkes from Quicken when I print less than a full sheet (one or two) checks.
With my old printer, I used the manual feed for a partial sheet.
Since the new printer does not have a manual feed, I have to put the partial sheet in the paper tray.
It seems one of two things happen:
1) Sometimes the printer will print the partial page but then displays an error message which says something like "Unexpected paper size, load letter."
It then re-prints the partial page on the next sheet of paper.
2) Othertimes, it prints the partial page without the error message, but then feeds the next sheet of paper throught the printer.
In either case the next page contains the next three checks, so it's either wasting checks or printing on the wrong check numbers.
Any suggestions on how to avoid these issues would be appreciated.

Me too.
I've been using an alternate printer for printing the checks, but I'd rather get rid of the old one. (The HP Laser Pro 200 takes up a lot of space!)
KC, Seems like you've been waiting for an answer for a VERY long time. I'm not going to hold my breath.
Hey HP! Do you ever monitor this site?!
KC-Texas wrote:
I just purchased an HP LaserJet Pro 200 MFP M276nw which replaces an HP Color LaserJet 2605dn.
I've run into an issue printing checkes from Quicken when I print less than a full sheet (one or two) checks.
With my old printer, I used the manual feed for a partial sheet.
Since the new printer does not have a manual feed, I have to put the partial sheet in the paper tray.
It seems one of two things happen:
1) Sometimes the printer will print the partial page but then displays an error message which says something like "Unexpected paper size, load letter."
It then re-prints the partial page on the next sheet of paper.
2) Othertimes, it prints the partial page without the error message, but then feeds the next sheet of paper throught the printer.
In either case the next page contains the next three checks, so it's either wasting checks or printing on the wrong check numbers.
Any suggestions on how to avoid these issues would be appreciated.

LaserJet 200 color MFP printer - one laptop can print while the other laptop at home can't.

My boyfriend and I set up the LaserJet 200 color MFP printer at home and installed the software on both our laptops. I have a Dell Inspiron 700m and he's got the Lenovo T400. I have been able to print any time from my laptop, but my boyfriend has only been able to print one document and after that there is a printer error and is not able to print nor troubleshoot. I uninstalled and re-installed the software one more time, and again, he was only able to print one document and after that, printer error again (does not specify error). Meanwhile, I continue to be able to print without a problem. Anything I may be overlooking? Any help will be appreciated.

What OS are you using?
Which of the LaserJet 200 series printers do you have? There are several in that series and I want to make sure I'm helping with the right one.
How is the printer connected to the computers?
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Keith Gilabert, "Mac does not connect wirelessly to my HP Laserjet Pro 200 MFP"

My Mac was connected by USB but I want to use wireless. I have 3 other devices connected to my printer. Is there a limit to how many wireless devices can be connected to my Laserjet Pro 200 MFP printer at one time?
Thanks,
Keith Gilabert
Keith Gilabert
This question was solved.
View Solution.

Thank you!
Keith Gilabert

Network protocols supported by HP LaserJet Pro 200 MFP M276nw

Hello,
I am about to buy the HP LaserJet Pro 200 MFP M276nw however I cannot find in its manual what network filesystems/protocols it supports for scanning to network folder.
I need it to be able to scan to a NFS share preferably or to a samba share.
Can anyone confirm this printer is able to do this?
Regards.

Here is a link that will help get you the manual for this printer.
http://goo.gl/CR3tl
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HP LaserJet 200 color MFP M276nw - cannot connect

Hello,
Installed a HP LaserJet 200 color MFP M276nw on a Windows 7 system with no issues. Then added the "device" / printer on two Windows tablets, with no issues. I was able to print from all three devices. The tablets cannot 'find' the printer.
I then added the printer to another Windows 7 system and now cannot connect from the other systems. I am still able to print from the second Windows 7 system. (I removed the printer from the second Windows 7 system and readded it without issue, and ensured Share the Printer was selected).
Please advise. Should I just return the printer?

Wireless Network Configuration
Status: Connected Wireless: On
Network Name (SSID): xxxxxxxxx
Communication Mode: Infrastructure Authentication
Type: wpa2-psk
Encryption: tkip+aes
Hardware Address: xxxxxx Access Point Hardware Address: xxxxxx
Channel: 6
Signal Strength: Very Good
***Marked out some of the settings***

Hp Laserjet 200 Color MFP M276nw Fax error report

Hi Team
Will you please assist me in turning off , Fax error report ?
I have checked all the settings on this machine , i cant't find this setting, i want to turn off the error report on failed/error
faxes.
Regards
James R

Hi JamesR25,
Welcome to the HP Support Forums! I see you would like to turn off the Fax error reports on your HP Laserjet 200 Color MFP M276nw.
From the front panel of your LJ, please follow the path below:
Setup Menu > Fax Setup > Advance Setup > Allow Fax Reports > NO or Off
You should not receive anymore fax error reports.
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Network Configuration for HP LaserJet 200 color MFP M276nw

Can the HP LaserJet 200 M276nw can be configured to scan to a network folder without initial set-up from a PC? Without the need of initially connecting the device to a computer first.
We are running a virtual environtment and the printer will need to scan to a configured network folder and this should be done via the device. Of course folder permisisons will be completed prior. I believe I saw a manual where the Embeded web server had this configuration, but would to make sure prior to committing to the purchase. Thanks in advance.
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You are gladly welcome.
Yes, the printer support the SMB protocol indeed.
Say thanks by clicking the Kudos thumb up in the post.
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Setup scan to folder on HP LaserJet 200 colorMFP M276nw

hello,
I am trying to set up my printer to scan to a nework folder.
HP LaserJet 200 colorMFP M276nw
OSX 10.9.4
WLAN (both printer and desktop on same network)
Here's the problem; no matter what I try, I cannot get the printer to scan directly to a network folder.
When testing the connection I either get the "invalid password or username" or the "cannot connect to network folder" error.
It seems the biggest issue is refering the printer to the right network folder.
I've shared the folder, but I cannot get a valid path name it seems.
The folder properties show: /Users/vdlely/Dropbox/max verhuur/Scans
Obviously this is not complete; I need to add the location of the machine, like: //iMac-van-AJ/Users/vdlely/Dropbox/max verhuur/Scans right?
No matter what kind of combination I try, nothing works. I've used computer name, IP, with and without login etc etc
What is the correct pathname in my case?
It would me MUCH easier if you'd added a simple browser to browse to the right location.
Please help me set it up right.
This question was solved.
View Solution.

Hi @Frederikcs ,
I'd like to help you with setting up the Scan to Network Folder.
Here is another post that might have clearer instructions for Yosemite that you may take a look at.
Re: Identifying the scan file for the Laserjet Pro 200 color MFP M276nw on a MacBookPro.
To get the IP address for the computer, go to the Apple, System Preferences, Sharing and then select File Sharing.
You will see the IP address on that window.
This is the information to enter into the Scan to Network folder from the printer's EWS, click the Scan tab, click Network Folder Setup, and then click New.
Network Path: \\computer's IP\folder name that you created.
Example: \\192.168.22.104\scan
Here is the document for setting up the Scan to Network folder. Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
Please let me know if you require any additional assistance.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet 200 m276n - low memory, no print

Hi,
I have purchased the Laserjet 200 m276n less than a month ago.
Now, it tells me that memory is low when I try to print a document (900 kb in size).
How can I resolve this?
I have connected the printer to our network and print wireless - do not know if that is relevant.
Please help me out.
Kris

Hi @xtopherbrandt ,
I read your post and see that you are getting a "Low Memory" error when printing. I can help.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Did you try the steps in the previous post?
It will increase the printer's memory through the printer's driver for errors through the Windows printing and turning on the Archive may help for using the Printables.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 200 MFP M275NW

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