HP Laserjet 2430dtn Paper Jam Error

I have got a HP Laserjet 2430dtn and the bit of plastic for the rear paper jam sensor has broken off the printer and as such I now get a permanent 'Rear Paper Jam' error.
Is it possible to disable the sensor so that I can still use the printer or is the printer dead?

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

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Receiving a false paper jam error message for a 6310 all in one printer

I have an hp 6310 all in one printer. It is showing a false paper jam error message with no paper in the printer. I have tried all of the fixes that have been suggested on the website as well as on you tube to no avail. Nothing works, I have cleaned all of the parts that have been suggested to clean and reset the printer. I am still receiving the same paper jam message with no paper in the printer. Does anyone have any suggestions to try to fix this printer.

Do you here any clicks or other sounds when the 6310 first starts up?
I'm trying to fix false paper jam error on Sharp Fax/copier,F0-4450.
When researching the problem, found suggestion that a bad solenoid could cause that error.
After completely disassembling the copier found that wasn't the problem.
I here 2 clicks during start up that sounds like gear slipping a tooth, as if something is preventing a shaft from turning.
Back to the drawing board.
UPDATE!!! Took fuser out, turned gears with screwdriver til 81/2x11 paper went thru, lubricated ends of fuser roller with powdered graphite lube.
3 page fax came thru.

Paper Jam error message due to broken gear on Officejet Pro 8500 all-in-one printer

3 year old HP Officejet Pro 8500 all-in-one printer (haven't used it much). Keeps telling "Paper Jam" although there is no paper jammed anywhere (searched meticulously with a flashlight after watching HP's tutorial videos on how to clear paper jams). I started searching on the Internet and found a couple of related videos on Youtube that pointed me in the right direction:https://www.youtube.com/watch?v=PMFW1RRlDHEhttps://www.youtube.com/watch?v=EwbF2Vs_0gQ I could hear a clicking noise on that area of the printer each time I turned it on, so I carefully took the black cap apart that was hidding the gear, and confirmed I had the same problem as in the youtube videos above. See picture below showing the white plastic gear part that has a large crack which causes the Paper Jam error message and renders the printer unusable. After Googling a little bit, seems like a relatively common issue and wonder why such a part like that is not made of a stronger material like metal (planned obsolescence maybe?). Does anybody know if there is a way of replacing the broken gear? (I really care for the environment and I would like to avoid having to throw the relatively new and expensive all-in-way printer away) Thanks a lot in advance for the advice!

Hey , Thanks for posting in the HP Support Forum. I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality. I would like to help you with this but that particular part is not replaceable. I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards,

I cannot clear my paper jam error?

I clean out the back of the printer to get rid of the paper jam error, only to get the paper jam error again when on half of the sheet goes through the printer.

Is your printer the Photosmart 8050? If so see the troubleshooting page here. If not please read this post then provide some details. What printer model?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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False paper jam error message on Officejet All-in-Ones

I've been helping a not-so-techie friend with his J6450 false paper jam errors. He's now on his second one (got replacement from HP) and has same exact problem. (We think the paper sensor is getting stuck and causing error message.)
His problem is by no means unique. I have looked at customer reviews for this printer on many vendors' websites, and have seen horrible reviews of HP's all-in-ones because of the false paper jam error message. By the way, none of the suggestions here seem to fix the problem, so don't waste your time uninstalling and re-installing the software. The problem is mechanical.
With so many posts regarding false paper jam errors on these HP All-in-Ones, HP should replace these printers with a different model that does NOT have this problem, if such a model exists, at no charge, of course.

I have just spent the last 3 hours thinking I have been overlooking paper somewhere in my J6450 after consistently getting a paper jam error. Of course my warranty has expired! Just wondering if it would be worth fixing OR NOT?

I have an HP Officejet Pro 8500 with a FALSE paper jam error that won't clear.

My subjectline says it all. I have a false paper jam error that will not clear and keeps me from printing. Can you help?

I have a C3180 with exactly the same issue.... I've tried trouble-shooting, restarting, cancelling and re-sending, disconnecting and reconnecting.... but nothing has helped yet and it's SO frustrating because I have to submit this wretched application like already Good Luck with yours, and if you figure out anything that works please let me know!

HP Photosmart Plus B209a-m paper jam errors

I keep getting a paper jam error on my photosmart plus B209 a-m. I have followed all of the directions in the guided help. There is no paper jam and every time I try to print thats what message I get.
Can anyone help? I am so frustrated I am ready to scream. I just got this printer for Christmas. Geeze!!

I have exactly the same problem! Also VERY frustrated!
Called HP 'Support' yesterday and was told (LITERALLY): "Throw the printer away." !!!!
The machine is just slightly out of warranty and, since HP, in their infinite wisdom, has decided NOT to locate a Service/Repair Center anywhere in all of Australia, they are unable to service or repair this printer.
Aside from the cost associated with buying a new printer, I find this VERY ENVIRONMENTALLY UNFRIENDLY!! To be trashing such a piece of hardware for a simple problem like this, is not a very smart way to be doing things, in my book.
I am convinced that anyone who knows how to open this machine up could fix this problem in 30 minutes, but I can't figure out for the life of me how to get into the machine.
After having had a very close look into the guts of the machine, I can actually see where the carriage is hanging up, but am unable to disassemble or open the machine up to un-jam it.
DOES ANYONE OUT THERE KNOW HOW TO DISASSEMBLE AN HP-B209A (All-In-One) PRINTER??
VERY, VERY POOR SHOW HP!!!!!

HP Laserjet 1010 paper jam issue

I know this is not specifically an Apple problem, but I have spent days searching for a solution elsewhere with no luck, so I was wondering if anyone here could help?
My HP LaserJet 1010 had some issues with printed pages not coming right through - they jammed right at the last minute when most of the page was out.
After carefully removing the sheet, the paper jam light is constantly flashing, despite there being no paper in sight. No amount of resetting, cleaning etc has any effect. Neither do the rollers move any more when it is switched on, as they are supposed to.
When I try to print, the driver program gives the error:
"Printer Error: The printer needs attention"
Any ideas for how to solve this would be much appreciated.

Chances are the printer has a small bit of paper that is still jammed in it. When paper jams always try to pull in the direction of the paper path! If it tears then remove the toner cartridge to see if you can see any bits of paper inside. I have the Laserjet 1012 which is a similar design, early in it's life I had a similar issue, after removing the toner cartridge and seeing all bits of paper were gone I still got an error. I then removed the top cover of the printer, located and removed the offending piece of paper, put it back together and now several thousands of pages later all is fine.
If that doesn't work then contact HP's support (they will reply to an email with 24 hours) or go the chat route. If you try to call because you are well out of warranty there will be charge.

HP Laserjet P2055dn Paper Jam Tray 2

Hi can anyone help - have a laserjet P2055dn Product No. CE4549A, error message saying "paper jam in tray 2"
there is no paper jam and when you press clear it prints the page! does this everytime,any ideas?...
PS Tray 1 works ok

Hi AngW; welcome to the forum.
Hope you are doing well.
I feel that more people will be able to assist you in the business support forum due to the fact, This is a commercial product. I suggest posting in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of luck;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Laserjet 1018 paper jam on way out.

Hello,
My printer prints some pages and then one (white page not printed) stucks on half way out. Paper jam message appears on pc.
I cleaned everything inside, then I changed the pickup roller with a new one but same thing happens.
If I send 4 pages to print are ok. If I Send 20 paper jam at 18 ..
The information for what to do if a paper jam happens does not help me for this problem.
Thank you.

Hi @Andrant ,
I see that you are experiencing issues when printing multiple pages, the paper will stop 1/2 way through and you get a paper jam message on the computer. I would like to help you resolve this issue.
It sounds more like a communication issue, which is causing the printer to stop printing in the middle of the jobs.
What file format are you printing? (PDF)
Try cutting the pages being printed down, the larger amount of pages could be stopping the Print Spooler on the computer.
Did you download and install the latest drivers for the printer, or are you using the Windows Classic drivers?
HP LaserJet 1018 Printer Drivers.
I have provided a document with some steps to try to see if that will resolve this issue, by checking the driver installed and updating it. Wireless Printer Prints a Partial Page or Fails to Print All Pages in Windows 8.
Go to Step 3 for the update, then click the link for Workaround and under Step 4, go to steps 8.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Is anyone having an issue with the hp photosmart premium c310a? I keep getting a "paper jam" error

I hope someone from hp is monitoring these posts. I am very disappointed with the new photosmart premium eAll-in-one. I just bought this printer in april and recently when printing, an error message "paper jam" will pop up after just printing 1 or 2 pages. I did all the recommended troubleshooting steps hp has online but after printing a couple pages error message comes back. And thats not even the worst part! I called hp tonight 4 TIMES to get this issue resolved because at this point I want a new printer sent to me! I have been hung up on 2 times and then told the other times that I need to talk to a case manager. Guess what? No case manager available to talk about my printer issue!! I spoke to 6 different representatives with NO help to be found. I cannot return to staples store where I bought it because its after the 14 day return policy hp has with staples. That is the MOST STUPIDEST policy I have ever heard of!! If I knew in advance that I could not return this printer to the store I got it from after 14 days have passed, I would have NEVER BOUGHT IT!! I am still waiting for a case manager to call me back so that I can get this thing picked up ad a new one sent to me.

Try this:
Apple menu / System Preferences / Network.
Click Location: and select Edit Locations..
Click + (plus sign), and enter a name for the new location - anything will do.
Apply this.

HP Officejet Pro 8500 , false paper jam error message, small plastic piece broken

product : HP Officejet Pro 8500 All-in-One Printer - A909a
OS : NA
Error : (fake) paper jam on printer screen
I made no change before the issue. It occured while printing 2 pages. The first one was ok, the second one never shows.
First I spend many time searching after the paper, cleaning my printer etc...
Then I looked on the internet for advices, ideas etc.
Endly I found this video : http://www.youtube.com/watch?v=PMFW1RRlDHE
I checked my printer and I saw the exact same piece as in the video broken...
I don't print often and I must say that I'm shoked that because if a f... piece worthing nothing all my printer and all the functions are unusable...
I tried the support to obtain information on how to get this piece replaced. All I got is an automated message saying banalities (expired guaranty) and other links to unrelated things.
Fortunately there was also a link to here...
Thanks.
ps : My feeling is that this piece is made to fail if I believe many post often seen on google (look comments on the video)...

The very same thing happened to my 8500 WIreless. I was printed a two page document and only one page came out. since that time the printer is stuck in the 'Paper Jam' state. Call it false or fake, it is simply inaccurate. I watched the video and located the gear that breaks. I opened the cover, stuck screwdriver in the sensor to make it think the cover was closed and watched it cycle. I can clearly see that the white gear on the left is cracked, in fact separated. The cycle causes the gear to rotate so I could get a good visual on it, even inside it's black housing. I will now begin my hunt for repair options.

HP PSC 2355 all-in-one Paper Jam Error

Hi. I have an HP PSC 2355 all-in-one printer that has worked well for a long time but when i switched it on today to do some printing, it made some strange noises and when i tried to print it sent an error saying there was a paper jam - but there was not !
It feeds a sheet of paper in about half way through then stops and the error is displayed.
I tried doing a copy, and the exact same thing happens.
Has anyone got an idea what has gone wrong ?
Thanks.

Make sure to follow all steps here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00212225&cc=au&dlc=en&lc=en&product=422000&tmp_...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
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Paper jam error message - HP Officejet 8500 pro - please help, deployed no return option

You may have solved this now but this problem seems to be inherit to the HP design. I have it also after 6 months of operation. I have downloaded the new firmware and it does not help. I have found a symptom of the problem is the arm does not drop down and the paper does not feed. Then, loud clicking noises take place and a "out of paper" error happens. Countless calls to HP does nothing to solve this. One partial fix I tried after reading it here is to set your paper settings for " HP Premium Inkjet Paper" This seems to work but the printing is at a much slower rate. Not a final fix. I have been trying to work with HP, but they are making it very difficult to stay with them.

don't buy it. I had the paper feed problem - now a paper jam message (with no paper jam) - and HP is not interested in my business. I installed this on 1/22/2010 and after about 300 pages, it is unusable. (and "out of warranty") Ridiculous. I have gone back and forth with HP over the past 3 weeks and I have no progress to report. Sad.Excellent history with 970 - 970Cse - 7310cxi - and coutless printers before that. WHAT HAPPENED???ok - done venting I think. I don't know how to fix this - HP doesn't seem to know what to do besides replacing it with the same model that eventually has the same problem. I will keep watching this in case there is real progress on this issue. In the meantime, I fired up the 7310 and will NOT buy another HP unless I hear that they have their act back together. (If they take too long, I'll go to Consumer Reports and pick the best printer there (non-HP)) Good Luck

HP Desktop All In One F2120 Paper jam error

as far as i can see i don't see any paper jam inside.
i can't find a definite solution to this, any help from anyone?

I'm having the same issue. Did you ever find a solution? I have two lights in the resume section, and the one blinking is the on that looks like a black water drop. I thought it might be the ink, and I just went out and bought a b/w, and color cartridge. That didn't work. I've opened and looked through the back and the front, and I can't find any paper. I read somewhere that I should delete the software, and re upload. I deleted it, and thought I had the software...yep, I don't dummy me. Now I need the software for it...it always seems to happen when I need it most. I've also noticed that everything stalls to print, when I use quick print.

HP Laserjet 2430dtn Paper Jam Error

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