HP LaserJet 2840 scan solution found!

This worked for my AiO laserJet 2840. What I found was an old folder of laserjet software entitled "hp laserjet aio", (device manager version 3.0), AND another folder ("HP LaserJet Software") with Device Manager version 8.1.0.
I threw "hp laserjet aio" in the trash, launched Device Manager 8.1.0 from the other folder, and can now scan from the iMac to Mail, file, etc. When I try and scan from the AiO to the iMac, it goes to my wife's MacBook, but I think that's a network thing to sort out later.
For now, it is enough that I can scan again!
Message was edited by: Kenny Jackson

This didn't work after all. I was able to scan four times from Director; twice to email and twice to "save file". After that, it wouldn't scan, or recognize the network printer. I apologize if I lead anyone astray. I am going back to Tiger.

Similar Messages

Acrobat 9.0 Scan From HP Color LaserJet 2840 Sheet Feeder

Running Windows 7 32-bit on HP computer and HP Color LaserJet 2840 all-in-one.
Attempting to scan from sheet feeder and getting pages clipped at bottom. Windows Scanner program works correctly.
The Acrobat 9.0 Pro scanner setup (WIA, not TWAIN) only allows me to select "automatic" paper size - no other paper size options are presented. Acrobat was recently reinstalled; all software is updated to current revision levels.
Any ideas?

Experiencing the same issue. Mac OS X 10.8.5, HP Easy Start Version 1.1.1 (33) Correctly identifies my HP product, searches for and suggests the appropriate drivers (I'm assuming), and fails when clicking Install. Dialog box says the same exact message as the previous post. Network is obviously working. Can we get direct links to these driver downloads? Essential Software version 4.0.0.32HP Scan version 4.7.0.46 Can't find them anywhere on the HP site. Thanks.

Cannot scan from HP Color Laserjet 2840 All In One Any Ideas?

I have a Mac Book Pro with OS 10.5.8 on it. I recently had my MAC in for service and a full reinstall of the OS was necessary. I was hoping that once I reinstalled the OS and other programs that everything would work. Apparently I was wrong. I could get my HP Color LaserJet 2840 printer working, however I was unable to get the scanning feature to work to scan documents into a folder on my computer. I tried uninstalling and re-installing to no avail. I looked inside the HP Director program and it showed that no Scanner or Utilities could be accessed. They were greyed out. Everything in HP Director was greyed out. I took a look at the connections on the printer, restarted the printer a couple times, nothing worked. My printer is connected through my network. I am unsure what to try next. Any ideas?

Have you installed this driver?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=219&swLan g=8&mode=2&taskId=135&swItem=ly-58934-1

Hp 2840 scan, Mac os-x V10.7

My HP Color Laserjet 2840 worked perfectly for years when connected to a PC running XP. I recently converted to a MacBook Pro running OS X V10.7. The print function works fine but the HP Director icon is nowhere to be found so to select a Scan function is not possible. My goal is to scan documents and have the output end up in a folder on my Mac. Any ideas? I see the HP 2840 has print driver support for OS X 10.7 ( http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01664444#N1839 ) and I have downloaded all of the latest updates offered by Apple. Help please.

Hi,
I believe that repeating steps 1 to 7 may help,
Make sure to carefully follow the steps as is (as including the space within step 3 as example)
This is the only workaround I aware of, and to add, it is not an official solution as a such does not exists.
If you still facing any issue after completing the steps, I would recommend you to consider the second suggestion to consider any 3rd party solution as officially, scan no longer supported for your product while using Lion.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

LaserJet 2840 MP

I spoke to somebody at HP techical support who told me that the Snow Leopard software had a bug for the HP LaserJet 2840MP and hence would not work. The pause button does not work and neither does the scanning. I am surprised that this is not posted on the HP website
Has anybody found a workaround? I am helpless here.
And, HP is no help.

Hello Kam55,
The HP Color LaserJet 2840 is a commercial printer. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Does HP Color Laserjet 2840 work with Lion?

I am considering upgrading from Snow Leopard to Lion. Will my HP Color Laserjet 2840 work after the upgrade?

I don't know if you have sorted this but I posted this elsewhere on the Forum. I have my HP 2840 working fine in Lion. Occasionally the Director software fires up and can't find the printer so I just turn the printer off then on and everything works OK.
I got a reply from HP who said that they don't make the printer any more and so don't support it. It will only fax and print.
Here is my post:
Has anybody had the frustrating time that I have trying to get their precious HP LaserJet all-in-one scanner/fax/printer working under Lion?
I have spent ages looking over the net and on HP's own site and worked out that formally Apple and HP only support printing on these machines now. The so-called in-built functionality of Lion using Image Capture or Preview etc simply won't work with the HP2840: the HP2840 does not appear as a scanner.
Anyhow, I also found that the HP site does not sem to have the old drivers any more but fortunately I had them backed up in Time Machine so I found the old driver (LJMFP28x0OSX10.5Update-v8.2.dmg).
I tried just running install but it falls over quickly as the 'Start here" link is broken. So I dug around the package and found an install app calle Aio. I ran this and after what seemed ages of countless loops and after the installation program closed down every other app running (I've never seen apps closed so quickly but this may be a Lion thing) the Mac re-booted.
And hey presto! My scanner appears to be working. When it has finished I get the "HP Scan quit unexpectedly" window come up. But otherwise everything seems OK. I then ran the Mac software update and it (re-) installed the HP driver updates and the HP Director program still works and scanning is still available.
If anyone else needs the .dmg file let me know and I will uplaod it somewhere. I assume you can post here and I will be notified.
If someone knows more about this problem or can even get HP to do something better about the (lack of) support I'd be delighted to know.
Good luck!
KL

HP Color LaserJet 2840 misidentified as 2830

Hello, Everyone
We were having problems with our HP Color LaserJet 2840 so I took it to a local computer store for repair. (The problems were that the printer was squeaking really bad, and tray 2 had ceased working...) So, I got it back from the shop, and those problems still persist... But that is a different issue, to be taken up with the store I had it "repaired" at...
Here is my new problem: I plugged the USB cable back into the printer and put the power cord back where it belonged. Interestingly, Windows XP decided to not only detect it as a new piece of hardware, but it insisted on detecting it as a HP Color LaserJet 2830. Again, we have a "2840", not a "2830"
I do not know what the difference is between the two models, I just know that Windows XP has never detected this printer as a "2830" before. I then proceeded to delete all the printers and then re-install the appropriate driver. Unfortunately, the install failed. Which, again, has never happened to me before with this printer. I halfway suspect that if I could get Windows XP to detect this printer as a "2840",which it IS, instead of a "2830", which it is NOT, that perhaps the driver install might work. But that is sheer opinion
One reasonable question that you might have is "Are you sure that they gave you YOUR printer back?" All I know for sure right now is that the model number printed right on the top of the unit says "2840", not "2830" There was at least one note that someone from our Church taped to the printer. I will look for that the next time I see the printer...
So, I have two real questions:
1. Had this problem ever happened before, and what might be the cause?
2. And, the BIG QUESTION: How do I get Windows XP to understand that this is a 2840 and not a 2830?
Thank you for your help
Steven P. Ulrick
This question was solved.
View Solution.

The cable for your card reader has been knocked lose - if you pop the side cover off you can put the cable back on. If the cable is firmly attached, then the card reader has died. There was supposed to be a 2830 released that had the fax but no card reader but at some point they canceled that decision. However the firmware was written for all 3 models, so when the printer sees a fax but no card reader it reports itself as a 2830.
The squeaking carousel and not pulling from tray 2 means it needs servicing by a genuinely trained HP tech on that particular model. Tray 2 should be easy enough to fix, but the carousel may need to be realigned and that is not an easy job. You may have to call around or go out of your way, but find a service center that is certified in this model printer.
I've worked on this models myself for a couple years - if you think one squeaking carousel is bad, try listening to 4 or 5 of them all at the same time!!!
insert signature here

HP Color LaserJet 2840 Email Address

I am trying to setup eprinting with Google Cloud Print Pro on my Samsung Galaxy Note 4 android and I need an email address for my HP Color LaserJet 2840 printer. Thank you.

Hi,
It is not an ePrint printer therefore it does not have an email address:
http://support.hp.com/us-en/document/c02814760#N4001
(Must be yes on the first col).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Color LaserJet 2840 driver missing scanner option

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/How-to-load-the-scanner-driver-for-HP-...
Dear Experts
I have installed a HP Color LaserJet 2840 on windows 7 OS (I am not sure if it supported OS or not ) that was given to me by a friend.
It is a network printer but the driver that I had installed ( downloaded from HP website ) doesn’t have a scan utility that can be used by any PC connected to my home network.
What I am doing right now I connected the printer using a USB cable and I am using “Windows Fax and Scan ” option to do scan.
Printing no problem all PCs are able to print
Any suggestion how can I overcome this issue ?
Thanks

Hello zillah2004,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

Windows 7 64 bits driver for hp colour laserjet 2840

Where to find Window 7 64-bit driver for HP Colour LaserJet 2840 all-in-one printer full complete version?

Hello B-I-F,
The drivers for the HP Color Laserjet 2840 are already "built" into Windows 7. Here is a link regarding how to install them:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
Also, for future reference, the HP Color LaserJet 2800 All-in-One Printer series are commercial printers. I recommend posting in the forum for HP Business Support for a better chance at finding a solution.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

HP Color Laserjet 2840 prints patchy areas instead of solid black areas

I have a printer that's about 4-5 years old and LOVE it. However, recently it stopped printing solid black areas when I print artwork. When I print text only, there are no problems--only when I print artwork. It's got a new imaging drum and plenty of black ink. I don't have much money and can't afford a new one, so I'm wondering if anyone has any ideas what needs to be fixed. Thank you in advance!

Hi @kenlock153,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Color LaserJet 2840 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Laserjet 2840 not recognized

I have a HP Color LaserJet 2840 All-in-One Printer connected to my HP Pavilion d4790y CTO Desktop PC. Frequently when I go to print something from the web or Word, no printer icon appears and nothing prints. When I open the printers folder, there is nothing there. It seems as if the PC does not recognize the printer. I’m not sure what exactly I do to bring it back, but it may include reloading the driver and rebooting, but it still happens again the next time. Any thoughts or suggestions?

Hi,
Follow the link below to solve the issue :
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=4...
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

HP Laserjet 2840 - Need printer parts (hinges)

I need to buy parts for my HP Colorjet 2840. The parts are hinges, and i don't know where to look. I can't get help from HP without paying for support because this was purchased in 2008 and warranty has ran out.
Any suggestions??

Hello @GaaGaa,
Welcome to the HP Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since the HP Laserjet 2840 is a commercial product. You can do this at HP Enterprise Business Community.
The support page for your product may be helpful in the meantime:
HP Support Center.
I hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Paper jam in color laserjet 2840. broken paper removed, error paperdraw stays in display. Windows 7

I had a paper jam in my HP Color LaserJet 2840 printer. I removed the broken paper. Then it hapenned again.
Removed the broken paper for the second time and now the error about the paper draw stays in the display.
Also when I restart the computer os turn off the printer. I also looked in the inside of the printer but I can't see anything.
This question was solved.
View Solution.

The troubleshooting page here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows 7 64 bit wlil not print to my HP Laserjet 2840. Error message 'file too complex' on printer.

How can I get Windows 7 64 bit to send 32 bit print files to my HP Laserjet 2840?

When the print job is being sent to the printer do any of the lights blink?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
I would also suggest running a stand alone sample page on the printer to make sure it is printing properly.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP LaserJet 2840 scan solution found!

Similar Messages

Maybe you are looking for