Hp laserjet 2840 with no fax

I need a fax and my HP all in one is great, but I installed leopard and now only see modem driver for fax. I need the HP fax. I can print.
Does the HP 2840 fax work with leopard? If not how can I go back to tiger? I regret the leopard, I see little of value in the new system and consider it a waste of time and money to upgrade.
dan

Leopard is great. 10.5.1 is the most stable and excellent version of Mac osx I've ever used and of any platform I've ever used and I use it for everything from music to photos to graphic design, web design, absolutely everything except I don't know scientific stuff all at the same time, including running windows xp and vista at the same time. I have a 2840 printer as well, and it was working fine, until about two days ago it stopped working. I tried to download an up to date driver from HP but their latest revision was october 2006!! Great support for mac users eh! Not very cool. I don't blame Leopard for the break though, it's such a great system, HP should have updated it by now, it's what, 4 months since release?

Similar Messages

Color LaserJet 2840 with 54.2 Carousel rotation error

Need repairman in Port Charlotte FL area who is reasonable and has parts available for speedy repair.

Hi Ladybug2193,
Follow the steps in the document below.
HP Color LaserJet 2800 AiO Series Products - Numeric Control Panel Error Messages
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Does HP Color Laserjet 2840 work with Lion?

I am considering upgrading from Snow Leopard to Lion. Will my HP Color Laserjet 2840 work after the upgrade?

I don't know if you have sorted this but I posted this elsewhere on the Forum. I have my HP 2840 working fine in Lion. Occasionally the Director software fires up and can't find the printer so I just turn the printer off then on and everything works OK.
I got a reply from HP who said that they don't make the printer any more and so don't support it. It will only fax and print.
Here is my post:
Has anybody had the frustrating time that I have trying to get their precious HP LaserJet all-in-one scanner/fax/printer working under Lion?
I have spent ages looking over the net and on HP's own site and worked out that formally Apple and HP only support printing on these machines now. The so-called in-built functionality of Lion using Image Capture or Preview etc simply won't work with the HP2840: the HP2840 does not appear as a scanner.
Anyhow, I also found that the HP site does not sem to have the old drivers any more but fortunately I had them backed up in Time Machine so I found the old driver (LJMFP28x0OSX10.5Update-v8.2.dmg).
I tried just running install but it falls over quickly as the 'Start here" link is broken. So I dug around the package and found an install app calle Aio. I ran this and after what seemed ages of countless loops and after the installation program closed down every other app running (I've never seen apps closed so quickly but this may be a Lion thing) the Mac re-booted.
And hey presto! My scanner appears to be working. When it has finished I get the "HP Scan quit unexpectedly" window come up. But otherwise everything seems OK. I then ran the Mac software update and it (re-) installed the HP driver updates and the HP Director program still works and scanning is still available.
If anyone else needs the .dmg file let me know and I will uplaod it somewhere. I assume you can post here and I will be notified.
If someone knows more about this problem or can even get HP to do something better about the (lack of) support I'd be delighted to know.
Good luck!
KL

I am purchasing an Imac and used to use Windows Vista. I have a HP Color Laserjet 2840 and need to know if it's compatible with Mac OSX? If not, what printer is?

I need to know what printer is compatible with Mac OS X operating system. I have a HP Color Laserjet 2840

Your HP Color Laserjet 2840 is compatible to Mac OS X.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=de &prodNameId=445197&prodTypeId=18972&prodSeriesId=445194&swLang=18&taskId=135&swE nvOID=4082

Problem with HP Color LaserJet 2840

Hey guys, first post here woot woot haha
Now to business
I have a macbook with osx 10.4.11, and an HP Color LaserJet 2840. I can't get it to print through USB.
This guy on the HP forum had the exact same problem
http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=10 9447627126316290000128353475&threadId=1198993
The thing is, I can't call Apple like the guy on the HP forum did. I need your help to solve my problem!!
Thanks a lot, and take care!!! ---Arthur

Hi Arthur, and a warm welcome to the forums!
Sometimes you need to habd uninstall hp drivers, but Might try these two...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
Might try Printer Setup Repair 5.1...
http://www.fixamac.net/software/index.html
Do this before & after any install...
Safe Boot. One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Reboot.
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

How do I get HP Color LaserJet 2840 printing with PS?

Hello everybody,
I just recently got an HP Color LaserJet 2840. I installed the lastest available driver package (downloaded from hp.com) on an MacBook 10.5.5. Printing in general works, but I cannot change printing parameters. When I try to select the item in the printing dialog, I get a struck trough entry telling me that "hpPostScriptPDE" could not be loaded because it seems to be damaged or the resource is unavailable.
Then it goes on telling me that the driver is not compatible with my system and that I should go get the latest. But there is no update. And running 10.5.6 has not improved the situation.
The package in question is here:
/Macintosh HD/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin
I chmod (0775) and chown (root:admin) the whole plugin, I reinstalled everything, I ran diskutil, nothing seems to help.
Any idea is greatly appreciated!
Regards
Jim

Hello Jim,
Have you tried trashing the PDE plugin? Or better still, try trashing the contents of the ./Libary/Printers/hp folder and then install the latest driver you have. I have seen installers leave files (ie not update) when their version number is the same.
PaHu

HP Color LaserJet 2840 misidentified as 2830

Hello, Everyone
We were having problems with our HP Color LaserJet 2840 so I took it to a local computer store for repair. (The problems were that the printer was squeaking really bad, and tray 2 had ceased working...) So, I got it back from the shop, and those problems still persist... But that is a different issue, to be taken up with the store I had it "repaired" at...
Here is my new problem: I plugged the USB cable back into the printer and put the power cord back where it belonged. Interestingly, Windows XP decided to not only detect it as a new piece of hardware, but it insisted on detecting it as a HP Color LaserJet 2830. Again, we have a "2840", not a "2830"
I do not know what the difference is between the two models, I just know that Windows XP has never detected this printer as a "2830" before. I then proceeded to delete all the printers and then re-install the appropriate driver. Unfortunately, the install failed. Which, again, has never happened to me before with this printer. I halfway suspect that if I could get Windows XP to detect this printer as a "2840",which it IS, instead of a "2830", which it is NOT, that perhaps the driver install might work. But that is sheer opinion
One reasonable question that you might have is "Are you sure that they gave you YOUR printer back?" All I know for sure right now is that the model number printed right on the top of the unit says "2840", not "2830" There was at least one note that someone from our Church taped to the printer. I will look for that the next time I see the printer...
So, I have two real questions:
1. Had this problem ever happened before, and what might be the cause?
2. And, the BIG QUESTION: How do I get Windows XP to understand that this is a 2840 and not a 2830?
Thank you for your help
Steven P. Ulrick
This question was solved.
View Solution.

The cable for your card reader has been knocked lose - if you pop the side cover off you can put the cable back on. If the cable is firmly attached, then the card reader has died. There was supposed to be a 2830 released that had the fax but no card reader but at some point they canceled that decision. However the firmware was written for all 3 models, so when the printer sees a fax but no card reader it reports itself as a 2830.
The squeaking carousel and not pulling from tray 2 means it needs servicing by a genuinely trained HP tech on that particular model. Tray 2 should be easy enough to fix, but the carousel may need to be realigned and that is not an easy job. You may have to call around or go out of your way, but find a service center that is certified in this model printer.
I've worked on this models myself for a couple years - if you think one squeaking carousel is bad, try listening to 4 or 5 of them all at the same time!!!
insert signature here

HP Laserjet 2840 Mispick in the ADF, yet roller and seperator work fine

We have a LaserJet 2840.
Everytime we try use the adf tray we get the error message: Mispick
We followed the manual and cleaned the rollers and seperaor - issue persisted so we replaced rollers and seperator.
We still get the "mispick" message.
Paper pulls through the adf just fine but it doesn't recognize that the paper is being pulled thoruhg.
My uneducated guess is that the "form sensor" is not working.
How can this be fixed... can this be fixed?
Any other ideas?

I'm having the same problem with my wife's MacBook Pro. I've fixed it three or more times. It keeps coming back, and the same fix doesn't always work. My iMac, with the exact same configuration, has not had a problem since the first time. I have a (very old now) hp 4050dn connected to our LAN via ethernet through an Airport Express configured for relay.
Console logs always have two errors, one says that post processing failed, the other says something about a filter.
Test pages and files from Text Edit work, pdfs (from Acrobat or Preview) spool, but then the printer queue stops. Print jobs just pile up in the queue, but it's never one job holding the others up.
I've deleted and recreated the printer. I've uninstalled and reinstalled drivers, including the hp 1.1 driver update (reinstalling that always worked until this last time, when nothing seems to work). I've restarted CUPS via terminal {
cups disable
cups enable
I've restarted CUPs via terminal another way {
sudo killall cupsd
sudo cupsd
I've deleted and recreated print presets. I've reset the printer in the Systems Prefs Print and Fax pane. I've repaired permissions. I've probably done a bunch of other things, too. It's come back after a week or so every time, and this time, nothing is working. Bad news.

Import *.csv file in phonebook form All-in-One HP Color LaserJet 2840.

We use a HP all-in-one printer ; HP-Color LaserJet 2840. I should like to use the faxing option of this all-in-one for faxing large numbers of faxes. In other words ; batch-faxing or mailing-faxes.
It is possible to use the phonebook option in the faxing part of the software that is installed together with the printer-tools ( dirigent). To enter a large number of customers it is possible to use a *.csv file to import the entries to the phonebook. I have made the *.csv file exactly the way suggested in the instruction; It is possible to export the customer entries from programs like Lotes Notes , Outlook , or Outlook Express. So I export it to a *.csv file in a dos-format as well as a windows-format. But everytime when i try to import the file in the HP-phonebook i receive the mention ;
> "An error has occurred , ...No valid directory entries in this file. Select a file with valid directory entries."
Who can help me out this issue.? Every suggestion is possible.
Another question ; is it possible to use the faxing option of the all-in-one printer for sending large numbers of faxes ? May , someone has experience ?
Thanks in advance !

Drivers for the HP Color LaserJet 2800 Series are 16.4 and are included in 10.6.4.
Reset your printing system and see if your Mac can find the printer.

Cannot scan from HP Color Laserjet 2840 All In One Any Ideas?

I have a Mac Book Pro with OS 10.5.8 on it. I recently had my MAC in for service and a full reinstall of the OS was necessary. I was hoping that once I reinstalled the OS and other programs that everything would work. Apparently I was wrong. I could get my HP Color LaserJet 2840 printer working, however I was unable to get the scanning feature to work to scan documents into a folder on my computer. I tried uninstalling and re-installing to no avail. I looked inside the HP Director program and it showed that no Scanner or Utilities could be accessed. They were greyed out. Everything in HP Director was greyed out. I took a look at the connections on the printer, restarted the printer a couple times, nothing worked. My printer is connected through my network. I am unsure what to try next. Any ideas?

Have you installed this driver?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en &cc=us&prodTypeId=18972&prodSeriesId=445194&prodNameId=445197&swEnvOID=219&swLan g=8&mode=2&taskId=135&swItem=ly-58934-1

HP Color LaserJet 2840 Email Address

I am trying to setup eprinting with Google Cloud Print Pro on my Samsung Galaxy Note 4 android and I need an email address for my HP Color LaserJet 2840 printer. Thank you.

Hi,
It is not an ePrint printer therefore it does not have an email address:
http://support.hp.com/us-en/document/c02814760#N4001
(Must be yes on the first col).
Regards.
BH
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HP Color LaserJet 2840 driver missing scanner option

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/How-to-load-the-scanner-driver-for-HP-...
Dear Experts
I have installed a HP Color LaserJet 2840 on windows 7 OS (I am not sure if it supported OS or not ) that was given to me by a friend.
It is a network printer but the driver that I had installed ( downloaded from HP website ) doesn’t have a scan utility that can be used by any PC connected to my home network.
What I am doing right now I connected the printer using a USB cable and I am using “Windows Fax and Scan ” option to do scan.
Printing no problem all PCs are able to print
Any suggestion how can I overcome this issue ?
Thanks

Hello zillah2004,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes.

My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes. But the system works with my older HP Fax Printer. Thank you.

Hi @ 
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP Laserjet Pro 400 Printer is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Error when printing to HP 2840 with Snow Leopard and latest MacBook Pro

I have recently upgraded my MacBook Pro and now my HP colour laserjet 2840 printer (connected directly via USB) goes into 'Printer Paused' mode and will not resume printing. What is baffling is that it worked with SL with my previous MacBook Pro - however I last printed about 6 weeks ago. I had all software ported between the machines when I changed over but I have probably downloaded any recent software updates since. I get the error message - /usr/libexec/cups/backend/usb failed.
Can someone please help.

http://discussions.apple.com/thread.jspa?messageID=10498621&#10498621
Does your HP have an updated driver?
http://support.apple.com/kb/HT3669?viewlocale=en_US
If so, try deleting <hard drive>/Library/Printers/hp and reinstalling the software using Software Update.
Hope this helps.

HP Laserjet 2840 not recognized

I have a HP Color LaserJet 2840 All-in-One Printer connected to my HP Pavilion d4790y CTO Desktop PC. Frequently when I go to print something from the web or Word, no printer icon appears and nothing prints. When I open the printers folder, there is nothing there. It seems as if the PC does not recognize the printer. I’m not sure what exactly I do to bring it back, but it may include reloading the driver and rebooting, but it still happens again the next time. Any thoughts or suggestions?

Hi,
Follow the link below to solve the issue :
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=4...
I work for HP but my posts and replies are my own.
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Hp laserjet 2840 with no fax

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