HP LaserJet 4 Plus not printig

Please help. Don't know what to do. New cartridge, connections are ok, toshiba laptop communicates with printer, going crazy. thanks

Hi,
I understand that you are having issues with your printer can you please elobrate on the issue to help us understand it better.
What happens when you try printing???
What is the Operating system on your computer??
How is the printer connected to your computer?? USB or wireless??
Though I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

Similar Messages

HP laserjet printer not working

HP laserjet printer not working

Greetings,
Can you please tell me what model Laserjet you are working with?
Also, how are you trying to connect with this laserjet, USB or Wifi?

HP LaserJet 3015 not printing with 10.5.6

I just upgraded from 10.5.5 to 10.5.6 and my HP Laserjet does not print. I removed it and added it back but when I try to print it always gives me the following error when the printer queue is trying to connect:
Printer busy (status:0xe00002e9)
Please help.
HGCali

<Is this because i just upgraded to 10.5.6? </i>
No, probably not. I have no problems printing to my 3015 from 10.5.6.
Is apple going to do something about this?
Doubtful since it's almost certainly not Apple's problem, per se. Make sure you have the latest printer update, HP Printer Update 1.1.1, which should appear in Software Update if you haven't installed it and will probably appear in the "Installed Updates" pane of the Software Update preference. And if course if it's a networked printer you'll want to ping it to make sure that your system is actually reaching the printer.
If you continue to have problems, you'll probably want to take it up with your IT people or with HP. But you can keep an eye on this thread and see if suggestions to the OP would apply in your case as well.

Laserjet 2600n not printing black on one side of page. already cleaned the laser/scanner assembly.

laserjet 2600n not printing black on one side of page. already cleaned the laser/scanner assembly. i've cleaned the assembly a few times beofre to restor the colors as the printer is in a semi-dusti environment. after cleaning the printer was fine, then about a week later, the black - and only the black - stopped printing on the right side of the page. the text is straight across left to right then starts to waver and then then stops altogether. i tried a different black toner cartidge and the problem remains.

> so this is strictly a hardware issue as no drivers are involved. Yup. > Still prints all black. Ok its not the controller. > Still prints all black. Ok its not the fuser. > its still prints all black. OK its not the laser itself > it still prints all black. Not that part either. > What else left is there? Formatter board hasnt been mentioned. Something is sending a command to the printer that is telling it to open up the doors and charge the entire page. Normally the laser is responsible for charging the media. As the media passes over the toner doors it atracts toner particles. Then as the paper continues it rolls past the fuser where heat melts the particles into permanent place. > The power supply board maybe? Perhaps but not likely. If you have a spare you could try it but power supply problems usually result with the machine unable to boot or print correctly, not printing too much as you have described here. > Is there another part you would reccomend I look at?
You could try the old Halfway test just to verify that the problem is coming from teh laser/toner part of the printer. http://www.printertechs.com/printer-troubleshooting/halfway-test Your paper may have somehow gotten a staic charge that opposes the charge of the toner, thus auto attracting all particles in range as it passes over the toner doors. Might want to grab a fresh ream of paper to test and rule somethign crazy like that out. Not very many options left after that.

Widget: "screenshot plus", not working in leopard, etc...

widget: "screenshot plus", not working in leopard. another bug? kids digital camera opens iphoto but doesnt appear on desktop to eject w/out errors. another bug? if i havnt registered leopard yet, can i sell it, cuz i think i might not want it now.

These aren't bugs, they are 3rd party issues that are not Apple's responsibility. Whomever wrote the widget needs to update it for Leo. The camera manufacturer needs to update their hardware driver to be Leo compatible.
I'm sure someone will take Leo off you hands for a better price than elsewhere. It's a great OS.

Why can my 8500 A Plus not download forms from the web?

Why can my 8500 A Plus not download forms from the web?

Hey indianadave,
Are you're apps working from the front panel of the printer? You will want to make sure that you have internet connection to your printer. If you don't, you can follow these steps:
1. Find your printer's IP address.
2. Enter the IP address in the address bar of your internet browser.
3. Click the network tab.
4. Click IPv4 under the wireless/wired menu on the left hand side of the printer screen.
5. Set Manual settings.
6. Set a Manual preferred DNS of 8.8.8.8 and alternate DNS of 8.8.4.4.
7. Click apply and try downloading the forms again.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

HP laserJet P1006 not working on Windows 10. Please help

HP laserJet P1006 not working on Windows 10. Please help

Hi,
Try installing the windows 8.1 drivers from HP's support site, those are more likely to work.
For any issues clarify your OS version, is it 32 or 64 bit?

HP Laserjet 1020 Plus not friendly with MS Excel ???

Hi, I am having OS Window 8. I am able to print thru HP 1020 PLUS MS Word docs but not able to print MS Excel sheets as Laserjet printer does not appear in printers list. While setting it as default printer devices, i am getting error message "operation could not be completed (error 0X00000709). Plz guide.........
Bhupender

Hi Bhupender,
Welcome to the HP Forums.
I see that you are having issues setting the printer as the default printer and you can't print from Excel spreedsheets.
I will do my best to assist you with this issue.
I would set up a new Admin user account on the computer to see if this will allow you to set the printer as the default.
Go to start->type change PC settings and press enter. In the opening page, on the left pane, navigate to Users and click it. On the right pane, scroll below, where there is an option Add new user. Click it. Select the appropriate account type and type the username. A new local user account will be created.
Try printing from Excel again.
If you are still having issues then I would do a full uninstall and download and install the Full Feature Software drivers.
The driver might have become corrupted.
Uninstalling the Printer Software.
HP LaserJet 1020 Printer Drivers.
Select your operating system, click next and click on the software to download and install.
Hope this helps resolve your issue.
Have a great day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet 4 plus not working with Powerbook G4 & 10.5.8

I have been using a Powerbook G4 running 10.4.11 with a HP Laserjet 4 plus without any problems. Last week I updated my G4 to 10.5.8. To acheive this, I purchased a full retail 10.1 DVD from Ebay installed it then updated to 10.5.8 using Apples Update Software feature. I believe all the features of my computer work except printing. Previously I have been using an apple wireless network without any problems.
Now when using 10.5.8 I have tried this:
1) select system preferences
2) then select print & fax
3) then click on the plus sign to add a printer
4) the window that shows up that says default, fax. ip, windows, bluetooth, apple talk, more printers across the top of it.
5) In this window the are two Laserjet 4 plus machines listed. One is listed with Appletalk and one is listed with Bonjour Shared. I only own one machine. I have tried selecting both of them separately and each time the same problem continues to happen.
Each time either of the Laserjet 4 plus printers are selected the "Print Using" pull down menu begins searching for new drivers. The gray circular animation just goes round and round and eventually does not do anything. Obviously something has not installed correctly. Or there is a conflict somewhere that I have not been able to figure out.
I have downloaded and installed the HP Laserjet and Edgeline print-only.mpkg from HP's website. The problem still exists.
A family member in my household is using an Intel MacBook Pro running 10.5.8 with this same HP Laserjet 4 Plus on the same bonjour shared network without any problems. This being the case, I am confident the old HP 4 Plus printer will work with 10.5.8 using an apple wireless network.
Any help would be appreciated.
Thank you,
Conrad
NY

The HP 4 printer has a JetDirect card in the back of it. The JetDirect card has a 10BaseT ethernet which I connected with an ethernet cable to an airport express base station. The express unit communicates with the main airport unit in my home.
Many years ago I worked for a company that rebuilt macintosh computers and hardware for resale. I rebuilt this HP printer from spare parts and added the JetDirect card at that time and have not had any major problems with the unit until now. It had no problems or printing errors when I was running 10.4.11.
I neglected to mention that after the printer would not work with 10.5.8 I went back and tried to reinstall the optional printer driver package on the original 10.5.1 installation DVD. When this did not work either, I downloaded the HP print driver package available from their website. Could I have somehow screwed this up by installing the incorrect or uncompatible print drivers?
Thank you for your help. I really appreciate it.
Conrad

HP LaserJet 1300 not connected for more than 1 day

Since Apple came out with the Yosemite printing system, I cannot print wirelessly for more than one day. I have reset my modem, changed the location of my network, unplugged and repowered Airport Extreme, started in Safe Mode, and more.
No matter what I do: I either get: a printer name with a number in parenthese or a long Bonjour number when deleting and adding a printer on my laptop.
Whatever I do, it only works from about 24 to 36 hours. Then when i go to print it says Printer is Not Connected. I can delete and add again, usually it will find the printer, add it, print, and then a day or two later, the printer is not connected again.
But I have to keep redoing this both to my laptop and my wife's, and we have not had reliable printing since Yosemite cane out about October 18, 2014.
Equipment
iMac:
Operating Sysem: 10.10.1
Printer: HP LaserJet 1300
Network: Comcast
Router: Airport Extreme
The only thing I have not done I can think of is reset Airport Extreme. I can do that, but don't know if I will then have additional problems.
This all started with the YIosemite update but at this point I don't know if it is an HP-related problem or a general Yosemite-related problem.
I appreciate any help I can get. Have wasted probably 40 hours over two-plus months trying to get this fixed. When Apple could not fix it back in October, the person referred me to HP. The person at HP Business did not know my printer was supported for Yosemite although his own web site said it was. So that was not much help And after resetting printers, deleting and adding printers, etc., I don't know what else to do.
Thanks for listening.

Did it start not syncing after the iOS 4.2 update?

Serial to USB connection- HP Laserjet 4MP not recognised

I am trying to connect an HP Laserjet 4MP to my Intel iMac running OSX 10.5.8. sure its old, but it is solid and reliable. Slow does not concern me.
The printer worked fine when last used. I have just purchased a serial to USB cable for the printer as the printer originally used AppleTalk.
System Profile recognises the cable. The cable chip is a Prolific 2303 which I am told is Mac compatible and that seems confirmed as System Profiler lists the USB-serial controller. So why can the OS not see the printer?
Check the HP printer drivers? Of course! So far I have downloaded and installed 2 sets of printer drivers. The first was a Laserjet and Edgline print-only.mpkg. labelled OSX. Probably too old. The second, PrinterDriverUpdate v1.1.1 (350MB) from the Apple Archive. The Archive listed the 4MP in its list of drivers contained in the package. Can’t get them to work!
I cannot get bonjour to see the HP printer! I read elsewhere that others are using the old HP 4MP on snow Leopard so Intel and system compatibility would not seem to be a problem.
I found the HP site murder to negotiate and finally downloaded from Apple and AppleUpdate. If you know the correct HP URL for Mac driver downloades that may help. So far I have run into so many dead ends on that site I could fill an A4 page with criticism.
Does anyone have suggestions which may help please?
Update. I checked the printer drivers via manual driver selection and found the HP 4 plus v2013.111 driver which worked in the past. So the driver is there, why does Bonjour not see it? I click on add printer and nothing new is found!

Helpful response as usual thank you BDAqua.
Network shows USB controller Not Connected. When I select and click window at left on USB controller (Which is red) the resulting dialogue box does not offer Apple talk. Just Modem,DNS, WINS, Proxies and PPP. Apple Talk is only offered for Ethernet or Airport.
Having had a nights sleep on this problem I conclude the serial port has died.
I think I shall return the serial cable and try connecting with a 36 pin Parallel port.
Thank you for the thought.

HP Laserjet 2100M not on printer list

I have a HP Laserjet 2100M and have been trying to get it to work with my Macbook, freshly running Snow Leopard 10.6.2. The printer worked fine with OS 10.4.11 before I added Snow Leopard (it was a clean install, I had a HD failure and started out with a new HD). The 2100M is listed as one of the printers supported by HP printer driver package 2.3. I downloaded this package. However, when I pull up the Add Printer box, no HP printers are offered. If I go to the Print & Fax queue, the only two printers listed are the ones I have successfully added previously (an HP 3900 & Epson R1800). No other HP printers are offered. Based on what I am reading in previous forum questions, it sounds like the HP 2100M, although getting dated, should still work with OS 10.6. The printer is in excellent condition and I would really like to continue using it if at all possible. What am I doing wrong or what can I do to access the available drivers in HP printer driver package? Although the installation was slow (the last element takes 2-3 minutes), my computer said that it was installed successfully.
The printer is connected by ethernet. I should note, since I generally don't know a lot about these things, I did try to reinstall the earlier driver before I understood I did not need to do this. I don't know if that earlier attempt messed something up or not.

I emptied the HP folder in the library (as the next respondent suggested) and reloaded the driver package. That did not do it. Another Forum discussion I located in December seemed to indicate that the IP number might be necessary but I was trying to avoid that. I have made some efforts to locate the IP address for the printer without luck. Any ideas how I can acquire it? I have printed the test page and the 2nd test page (pressing go and cancel buttons at the same time) but no obvious IP number appears. There are PCL, PCLXL, and PS numbers listed under Installed Personalities and Options. I thought these might represent IP numbers but the format is different (19980828 under PS for example). This could be written 199.8.0.828 which looks more like an IP format but as soon as I get the 199 down (at least using the PS number), the computer tells me this is an invalid HP IP combination and that I am using third party software and it should not be. I have only used HP software. My suspicion is that the IP number is not on this page.
Another possibility: I noticed that in the HP Printer folder (within the Library folder) that the Laserjet folder only has a file titled hplastjetzjs.bundle in it. Is this file supposed to be expanded?

HP Laserjet 6L not `seen'

H/W: Mini, HP Laserjet 6L, iogear serial/usb adapter.
S/W: iogear drivers, Apple HP drivers.
I plugged in the adapter, it's power light came on. loaded the adapter drivers.
Loaded the fresh from a Apple download HP drivers.
Made sure that the printer was on. To Add Printer, nothing.
I uninstalled the Apple drivers, reinstalled, same thing, nothing.
Called iogear, they haven't gotten back to me.
Called Applecare,
`go to the HP site and get drivers, No, well it must be your adapter or an HP issue, have a good day, click' . Even though Apple has the driver listed for my 6L.
Anybody been through this issue? I do not want to trash a $500 printer.

I think you will find it very hard to get good support from the vendors for this combination of HP/IoGear/Apple hardware and software - especially when the printer is so old.
While the printer may have cost $500 when it was new, I personally would just replace it with a new Brother laser printer with a usb and/or network interface, which often sells on special for $50 to $75. And Brother provides excellent driver support for Macs.
I use an old HP Laserjet 3200 Multifunction machine with my Mini, but it at least has a usb interface. There continue to be print drivers for it, though no scanner support. At some point, though, you have to start depreciating older hardware, even if it is not broken, because the support is just not going to be there.
If you are determined to get this combination work, you may have to explore the Gutenprint drivers -- if there are any -- for your HP.
http://gutenprint.sourceforge.net/pSupportedPrinters.php

Discoverer Plus not working in Internet Explorer

IE 6.0 on Windows 2000 professional SP4 and all of the patches up to date.
Latest Java run time from Sun.
I hit the link to Plus and it will eventually bring me back to the login screen with all of the parameters empty. It also opens a new window which is in the background that is blank. The java icon does not appear when I click on the link either.
I had the google tool bar installed so I removed this. Still the same result.
I tried this in Firefox and it works perfectly! I have also tried IE with other applets and they all work perfectly.
The environment is all in an Intranet. I have tested this with another Win2K desktop and got the same results. I have also tried plus with an NT desktop and it also does not work.
Anyone else experiencing anything like this?

Found the problem.
The default installation has WebCache listening on port 80 and then Apache is listening on port 7777 or 7778.
Discoverer Plus requires a JVM to run and with IE, it installs a particular version of the Sun JVM. The installer points to a hard coded URL in the $ORACLE_HOME/discoverer/config/configuration.xml file for IE users. For whatever reason, the URL is not pointing to the WebCache port but to the Apache port directly. The configuration file doesn't have a section for Firefox so it just loads a JVM which is already installed.
I had disabled WebCache because it is another layer to fail when I don't really need or want WebCache. I did this by turning off WebCache with OEM and then editing the httpd.conf file. I changed Listen 7777 to Listen 80.
Now when a user with IE tried to open Discoverer Plus, the configuration points the browser to a port that Apache isn't listening on anymore.
The fix is to have Apache listening on both 7777 and 80 when disabling WebCache. Or you can edit the configuration.xml file and and remove the port number so that it gets either 80 or 443 automatically.

HP Officejet 6500A Plus not staying connected to wireless network

Just picked up a HP Officejet 6500A Plus e-All-in-One Printer - E710n the other week and set it all up and it was working wonderfully. But I noticed after it goes into sleep mode it disconnects from the wireless network and doesn't reconnect.
I will get a overview of how I have it all set up.
I have a DSL modem with a TRENDnet TEW-639GR router connected to it. I have set my router to reserve IP addresses for the computer and printer. That way I can leave the computer and printer wireless IP settings as automatic and they will always get the same IP address. I do this for the wireless network at my parents place as well and it works perfectly with their HP Photosmart C7280.
I also set up the HP ePrintCenter feature on the printer so that I can print by sending the printer an email. When I first set it all up this was working great. I tested it all and it was awesome. When I would log onto the ePrint website it would show as connected and it was all good.
So then what happened was it was all fine then the next day when we want to print something the computer says the printer is offline. I go on the HP ePrintCenter website and it says not connected. I print out a wireless network report page and it says not connected. After I printed that test page, I guess it woke up the printer enough or something as it then connected to the router and printed fine as well as showed up as connected on the ePrintCenter website. So all was good. Then the next day the printer goes to sleep and again it shows as disconnected.
Should it not be staying connected in sleep mode? How will the printer know something is being sent to it and that it should wake up if it is not staying connected?
Any suggestions of what I should change with the settings? I suppose I could try setting the IP settings as static on the printer itself but I shouldn't need to as I set it to static on the router. When it finally does reconnect it does always keep the same IP. If that is what is required I guess I could do that but then what is the point in having an automatic setting if it doesn't work? I would rather have this issue fixed that have to do a work around for it.
Thanks in advance!

Hi,
The printer should stay connected to your wireless network after the printer enters the sleep mode.
This is not an expected behavior.
I believe such an issue may be caused due to a signal quality or any conflict as too many broadcust on the same channel.
Please try the following steps in order to better understand the issue:
Follow the Wireless Setup Wizard if your printer currently disconnected
Enter the Setup menu.
Enter the Network menu.
Click Wireless.
Click Wireless Test Report.
What is the signal quality provided by the report and what channel used to broadcast by your router?
If you may scan and attach the report, it may help to better understand any possible cause.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet 4 Plus not printig

Similar Messages

Maybe you are looking for