HP LaserJet 4700dn - Does Not Init.

I have an HP LaserJet 4700dn that has suddenly decided that it doesn't want to start up.
Printer powers on, 3 lights on the front (Ready, Data, Attention) are all solid lit and do not turn off. Screen backlight comes on, but the screen never displays anything.
I have tried Cold Reset procedures, I have tried to get into the NVRAM reset menu, neither works.
I would appreciate any advice anyone can give on how to get this printer operational again, I would prefer not to tell the department head that they need to buy a new high capacity color laser printer.
Thanks!

Hi LoranSD I hope you are doing well and welcome to the HP forums;
Quick suggestion
This is a commercial product. I will suggest posting in the forum for HP Business Support for a better chance at finding a prompt solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Hope you find the help you need;
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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Say Thanks by clicking the Kudos Star in the post that helped you.
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Last edited by MajinJoko (2013-09-08 18:47:14)

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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet 4700dn - Does Not Init.

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