HP Laserjet 5200 tray problem

I've recently bought a used 5200, mainly for the purpose of printing on A3 paper. I understand that the rear portion of tray 2 should extend back (when the blue lever is switched to unlocked) to accommodate A3 but it will not budge at all, whatever position the lever is in. Anyone have any ideas? I know I can use tray 1 but I would rather not do that as I prefer the neatness of the paper being fully enclosed in the printer.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
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HP LaserJet 5200 - Yet another "GenericClass: waiting for device" problem

I have an HP LaserJet 5200 that worked until today. I have changed nothing and replaced nothing and now I'm getting the ol' "GenericClass: waiting for device." It worked when I first went to 10.5.4, so that's not the issue. The connection obviously works because the computer recognizes the printer. I've deleted and reinstalled everything under the sun related to printing to no avail.
Any ideas? I'm hoping I don't have a $2000 paper weight.
Thanks in advance
Message was edited by: Wesley Johnson

Several Leopard users are reporting that HP printers no longer work with USB-parallel adapter cables. I don't know why.
The best solution is to put the printer on the network, either by buying the jetdirect card that fits that model (on eBay), or by buying a used parallel port print server.

HP Laserjet 4P Printing Problems

I am using a Mac G4 with 10.4.7 and printing on a HP Laser Jet 4P using driver HP Laser Jet 4 Series Gimp.
When I first print a page or 20 pages of the job, all works fine. Once I go to print another job, I get the msg "GIMP Printing Page 1, 15% and the printer will not print no matter how long I wait. The only solution is to turn the printer off, re boot the Mac and then it will print one job. To print another job, without a failure, I must turn off the printer again and re boot the Mac. This is really a problem, especially when printing UPS Shipping Labels. Any idea how to correct this problem ?
I do not have the problem with a Epson Printer with standard Mac Drivers. But The HP Laser is so much cheaper to do volume printing, I prefer to use the Laser Jet 4P.
Thank You for your help
Paul

Here is the latest update on the HP LaserJet 4P printing problem.
1. I went to Library>Printers and dragged the Icon (HP Laserjet 4p.app) to the dock. Printer still will not print.
2. Reloaded the driver HP Laser Jet 4Plus v2013.111
Printer will not print. Error mag on printer is (W2-Invalid Pers)
3. Reloaded the driver HP Laser Jet 4 series Gimp Print V5.0.0 Beta.
Printer will print one Job (1 page or 20 pages). Send another job and it will not print.
4. Downloaded the HP Driver for Laser Jet as was instructed in an earlier post
( HPlaserjet v552.dmg) I double click on the .DMG file and it brings up a Icon of a Disk Drive on the desktop HE LaserJet V5.5.2.051. Double click on that icon and a window opens with the same information. There is no place to click to install this driver.
I do not believe the HP Laser Jet 4P has a problem as I can hook it to a PC and it will print one job after the other, never a problem.
How do I get the driver mentioned in #4 to appear in the HP Print drivers list in the printer setup utility so I can select it.
The Parallel to USB converter I am using was the one recommended earlier this year as the one used by a few here on the forum to run their HP Laser Jet 4P.
I could forget the HP Laser Jet and go with my Epson printer. However with amount of business printing and UPS Labels the ink cartridges is very costly. The Laser Jet will run for almost 2 years on a Cartridge. Others have made the Laser 4P work on a Mac. Please scan through my first post and replies to get a flavor of the problem.
Thanks for your continued support. Needless to say, I am lost in this problem.
Paul

Convert LaserJet 5200 220v to 110v power

Is it possible to purchase the proper parts to convert a LaserJet 5200 from 220v to 110v?
I know about power converters, but just thought it would be better to convert the thing if possible. thanks.

my recommendation is to use an external converter
Although I am an HP employee, I am speaking for myself and not for HP.

Photo tray problem

The message on the screen shows Photo tray Problem -Reinset or lower photo tray

Hello Wildo44,
Welcome to the HP Forums!
I understand you're receiving a message stating "Photo Tray Problem". I will do my best to assist you! What type of printer do you have? Click here to find out: Model Number.
I would recommend following this entire HP document on The 'Photo Tray Problem' Message Displays on the Control Panel. Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

C7280 & Photo Tray Problem

I have a C7280 that displays Photo Tray Problem.
I am unable to clear this problem.
I have tried pulling the tray out and reinserting it.
I have tried powering the printer down by unplugging it.
There is no telling what combination of buttons I have pushed.
All of the above without any improvement.
What do you suggest?
Thanks for any and all help.

Hi hamoonhamooni28,
I understand you're having an issue with the photo tray on your Photosmart C7280 printer. I'm sorry to hear you've been having issues, but I will do my best to help!
What kind of issue are you having?
Do you get an error on the computer? Or on the printer?
Where are you trying to print photos from? The computer or the printer?
Once I have this information we should be able to move forward!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Photosmart error-photo tray problem, re-insert or lower the photo tray

The Photosmart 6525 error message:
Photo tray problem
re-ionsert or lower the photo tray
Mac OSX 10.9.4
ran out of paper and inserted more paper, but printer only printed a couple of pages, then stopped

Hi,
I request you to try the following:
1. Lift the output tray and extend the photo tray
2. Remove all photo paper from the photo tray
3. Slide the photo tray all the way into its slot, as far as it can go
4. Lower the output tray, and then press the OK button on the control panel
5. Press the Power button to turn off the product.
6. Unplug the power cord from the electrical outlet
7. Disconnect the power cord from the back of the product
8. Disconnect the USB cable from the back of the product
9. Wait 30 seconds, and then reconnect the power cord to the product
10. Plug the power cord back into the wall outlet. Do not use a surge protector, extension cord, or power strip. Connect the unit directly to a wall outlet and power it on.
11. Select the Paper Type and Paper Size under Copy menu as Automatic.
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

HP C7280 Error Message "Photo Tray Problem"

I have been through all the steps recommended for solving this but have no resolution. HELP!

| Photo tray problem
+----------------------------------------------------
| Lift the output tray up and verify that the photo tray
| is pushed in until it stops, then lower output all the
| way down. Press OK button on the printer to
| continue printing
`--------------------------------------------------------------------------
HP Photosmart C7280 All-in-One Printer
1. Turn off printer.
2. Pull out paper tray and photo tray
3. Remove output duplexer (on back of printer)
4. Open input sheet feeder (on top of printer)
5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)
6. Turn on printer (Power button on now raised control panel)
7. Printer may display message "Performing printer alignment - Do not interrupt"
8. Wait for a few minutes until printer stops making all setup noises.
9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays
10. Do a test print. All should be fine.

Hp LaserJet 5200 can not set IP manualy.

Hi!
In my HP LaserJet 5200, field where input IP address (configuration -> JetDirect -> TCP/IP) is empty.
How I can set IP addres?
Thank you!

This printer needs "JetDirect" to operate as a network printer. Or, you would need to set up printer sharing through the computer you have it connected to.
Do you have any of the following on your printer?
, optional Connectivity
for HP LJ5200
HP Jetdirect 175x Fast Ethernet Print Server (J6035G), HP Jetdirect en3700 Fast Ethernet Print Server (J7942G), HP Jetdirect 620n Fast Ethernet Print Server (J7934G), HP Jetdirect 625n Gigabit Ethernet Print Server (J7960G), HP Jetdirect 635n IPv6/IPsec Print Server (J7961G), HP Jetdirect ew2400 802.11g Wireless Print Server (J7951G)
If your model is not network ready, you'd need to buy a print server.
For wireless connectivity, you might take a look at Apple's Airport Express, which allows a USB printer to be plugged in to it, and then wireless connectivity from network computers, that are wireless capable.
If you've had wireless connectivity with this printer before, then you should be able to access it from the computer it's attached to, I'd think, by going to printer settings, and configuring from there.
Sorry I can't be of more help, as I've not had personal use of that particular model. Maybe someone will chime in.

HP Laserjet 5200- Ethernet- Network host is busy - problem

Hi I just bought an HPLaserjet 5200 GN. I got it up and running and it prints its test page fine and the mac seems to see the printer when I check the system profiler but alas it wont print. I get the response:
attempting to connect to host on port 9100
Network host is busy: will retry in 15 seconds
Unfortunately it never gets past this.
I am connect via direct ethernet into the mac.... no router. I figured I would get it running direct first and then try going through a router...
Any thoughts...
Thanks in advance.
Andy

Viola! I figured it out... Thanks for all the help along the way!
Here was my solution for those that my travel the same path.
To set up a printer queue for your HP LaserJet printer:
Mac OS X:
1. Open Print Center / Printer Setup Utility.
1b. If you are in OSX 10.5 "System Prefs" > "print & fax"
2. Choose "Add Printer" or "+" from the Printers Menu.
3. Choose a connection type (e.g. Bonjour, AppleTalk).
4. Select the printer from the printer list.
5. Verify that correct HP Printer Model is selected.
6. Click Add to create Printer queue.
IMPORTANT – if your printer has installable options (e.g. duplex, extra paper trays, internal hard drive) you must follow these steps in order to enable these options from the print driver.
1. Select your printer queue in Print Center / Printer Setup Utility.
2. Click on Show Info.
3. Click on the pop-up menu and select Installable Options.
4. Select the control setting that correspond to the options in your printer.
5. After checking and closing this window, these options will now be available from the print dialogs.

HP Laserjet P4014 tray 1 printing problems

We have three HP Laserjet P4014 printers. All of them are having intermittent issues with printing from Tray1 especially if the printer has been left for a time. Sometimes if paper is in tray 1 it will not take the paper from this tray only tray2. I have checked the paper size and type which is Any Size/Any Type for Tray1 and A4/Plain for tray2. I have read that in this model of printer, the fuser can be faulty.

Hi LHOTSE Hope you a having a great day,
I am reaching out to probe if you still experience this issue. If you are, bear in mind your HP LAserJet P4014 is a commercial product. I will suggest posting in the forum for HP Business Support as well for a better chance at finding a solution.
You may find the commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If you are not experiencing this issue any longer you may disregard this post, although I will appreciate if you can take I little bit of your time and let me know.
Thanks
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

LaserJet 2100 Tray printing problem

One computer in the office (8 computers total) will only print from tray 1 (Manual feed with envelopes) when set to automatically select. I can manually select tray 2 and print from that tray.
Paper tray settings:
Auto - Letter
Tray 1 – Envelope
Tray 2 – Letter
Tray 3 – Executive
These are the same settings as all the other computers in the office.
I have uninstalled and reinstalled it. Changed drivers from PCL6 to PCL5.
It even prints the test page on the envelopes.
Any suggestions?

I am having similar problem with C309C. Front page looks good, but the back page is not centered. Thank you.

LaserJet 1536 scan problem w/ vertical line using automatic feed tray

When a document is scanned using the automatic feeder the printout has a vertical line top to bottom. When scanned using the flat bed scanner there is no vertical line printed. Is there a separate upper laser scanner in the automatic feed lid that now has some kind of flaw? New toner/drum cartridge so no lack of toner. All other features seem to work fine.
Update: after finding other comments on this problem, I re-looked at the scan glass strip and found a pencil dot smudge that normal wiping did not clean off. The automatic feeder scans from a fixed position while the paper moves past and any type of speck on the strip of scan glass will turn up as a line on the print out. But when scanning using the flat bed, the laser scanner moves over non moving paper and any specks on the glass turn up just as that, a speck and will not result in a print line up and down the paper. So, absolute care must be taken when cleaning the narrow scan glass strip.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP LaserJet P2015 Tray 1 paper feed

My HP LaserJet P2015dn printer has been my workhorse printer since new, especially for printing checks, envelopes, forms from paper Tray 1. I always print using the Auto Select for paper feed, so that if there are checks/envelopes in Tray 1, they will be selected. For the past 6 weeks or so, the printer will not feed from Tray 1 on demand, that is will not pick paper from Tray 1 if Auto Select is enabled as I have used it in the past.
Printer will pick from Tray 1 IF Tray 1 is specifically selected OR Tray 2 has no paper or is removed. I doubt I can retrain myself to do either of these things as work arounds.
Stupidly, I paid a $50 bench fee for a technician to tell me the printer is mechanically working as it should. On further investigation, I have determined that the HP print drivers is use seem to have been installed on July 10, 2008 (about the time this issue started AFAIK) from a combined installer HPLaserJetP2015andColorLaserJet2605_2700.dmg which I installed for my Color LaserJet 2605dn printer.
I still have the prior LJP2015OSXfullsol.dmg on my hard disk, but reinstalling same does not seem to replace the new driver with the old.
So, is there any way to get rid of the the newer print software OR overlay the older on the newer? Other suggestions?

So, I cranked up my old PowerBook G4 (OS 10.4.11) which has the older driver for the P2015dn and the problem remains.
I have made some progress: If I want to print with paper feed from Tray 1, I pull Tray 2 out a few inches, load the paper in Tray 1, start the print job, and the yellow Attention LED flashes indicating an error. Note that the Paper Out light does NOT come on. So I press the Go button, the Attention LED goes out, and the print job completes using the forms in Tray 1 as desired.
So I'm thinking now, What Error condition? and why does clearing it make it print?
Certainly seems like a hardware problem to me as this is NOT the way the printer is supposed to work as documenetd in the User Guide.

HP LaserJet 5200 Print Queue Disappears or Won't Print Jobs

This problem has been ongoing for years, and can usually be overcome by either power-cycling the printer or cancelling the queue and reprinting. I have searched for nearly 6 years for a solution to this, but there was never anything that worked so we just muddled through it. But for some reason within the past few days has now escalated to the point that the printer won't print at all.
For starters: we're on Mac 10.8.3. That really shouldn't make much difference, however - as this problem has been around with other computers running older OS as far back as 10.4. Currently, the HP 5200 LaserJet is hooked up to USB (no Jet Direct card) and is shared on the network. No updates have been made (nor are there any available) for 6-9 months at least on the computer or printer. The only consistent part of this issue is that regardless of computer (we have hooked up three of them) the same problem persists at the same workstation (we changed it up today to troubleshoot - see below).
I have performed the following troubleshooting in the past two days:
• Installed and re-installed the printer software three times.
• Reset the printing system in the Print/Fax System Preferences five or six times.
• Power-cycled the printer, deleted the queue and reprinted approximately 30 times.
• Turned off printer sharing and turned on printer sharing to no effect either way.
• Restored the printer to factory settings to no effect.
• Tried running with the 5200 PPD and a Generic PS Printer PPD, no effect either way.
• Hooked the printer up directly to the computer and through a powered USB hub, no effect either way.
• Hooked up four different USB cables, two of which are from computers using printers that are not experiencing any connectivity issues.
• In the HP Utility, when hooked up direct via USB, the Service ID, FW Version, Serial and Product numbers come up as 'unknown'
• In the HP Utility, when hooked up via sharing the HP Utility will not work at all with the printer.
Most of the time I get the error of "Printing-Waiting for printer to become available" when sending a document. It doesn't matter if I send it from TextEdit, Safari, Chrome, or any Adobe program - it doesn't print.
Sometimes the document will act as if it's printing, and the light on the printer blinks - then it disappears without printing. The Print Log from the printer does not show anything being printed.
Prior to this new problem, we had an older 5200 printing exhibiting the same escalated issues. When I went to upgrade the firmware (Firmware date code of 20090716), the computer and printer lost connectivity and the formatter board became damaged. HP replaced our printer with another 5200 - which is now exhibiting the same issues. The new printer carries a Firmware date code of 20071017.
So, under these similar circumstances, upgrading the firmware is not an option as I don't think I can upload to the printer without losing the connection and damaging the formatter board again.
At this point, the printer simply won't print regardless of what I do.
I have moved the printer to another Mac using 10.6.8 and it is currently printing, but that is only a temporary fix. Edit: 3.5 hours later, the printer is exhibiting the same issues, and I am currently SOL on printing anything again.
Any help or suggestions would be appreciated.

Thanks for replying - I was able to print a configuration page from the printer. I am not sure how to send text directly to the printer (assuming you mean by bypassing the print command window) - if someone has this info for a Mac, I can give it a try.
Additionally, I forgot to report the troubleshooting using the HP Utility (which made me think of when dansdaduk suggested printing directly to the printer):
• When hooked up direct via USB, the Service ID, FW Version, Serial and Product numbers come up as 'unknown'
• When hooked up via sharing the HP Utility will not work at all with the printer.
For a long while, I thought it may be something with the printer, but I believe it has to do with a USB connection conflicting in some way on the Mac OS, especially considering that we have had two printers manufactured at two different intervals across several years exhibiting the same issues. It's the only constant that remains, even when hooked up directly and not shared, or hooked up and shared across different computers regardless of the OS.

HP Laserjet 5200 tray problem

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