HP LaserJet 5si won't print -- jobs stopped

Mac G5 OSX 10.4.x
LaserJet 5si with 2552 Jet direct card
Networked via Linksys switch
I lost my internet connection to all computers yesterday and ended up having to reset my Linksys Router. Now everything works except this printer which is connected to the router through a workgroup switch. Printer shows up in Printer list. Jobs get spooled to printer. I get a message that jobs for this printer are stopped. When I click "start" it looks like it is printing, but then shows up as "jobs stopped".
Apple Talk is active. Disk Utility did a repair disk permissions. I have taken the Jet Direct card out and reinstalled it. I have reinstalled the LaserJet drive software.
Can anyone help me???
Marjorie

I am having the same problem with my Espon Stylus CX6600, but only with certain programs. Dialatech told me to go into Page Setup and make sure where my printer was selected under "Format for." Don't know why it wouldn't work when "Any printer" was selected, but it worked great for a couple months. The problem's back now, even though my printer is selected in the "Format for" thing, but maybe this will help for you. Please post if you come up with any other solution!

Similar Messages

Print Jobs Stop on HP Laserjet 3500 after installing Tiger 10.4

The printer worked great before installing Tiger 10.4...I even upgraded to 10.4.7, but it still won't print.
I have CHANGED USB...RESET PRINTER...deleted/added about 12x...REPAIRED DISK...done everything stated in troubleshooting, but still, my printer jobs STOP and won't print in ANY APPLICATION.
HELP!

OK Paul,
Did the Terminal thing and here is what it said:
usr/libexec/cups/backend/usb
DEBUG: Unable to load USB class driver (-9664), using generic class driver instead
direct usb "Unknown" "USB Printer (usb)"
direct usb://Hewlett-Packard/hp%20color%20LaserJet%203500?serial=00CNBRN07061 "Hewlett-Packard hp color LaserJet 3500" "hp color LaserJet 3500"
As for the CONCOLE info:
I [11/Sep/2006:15:55:59 -0400] Job 1 queued on 'hpcolor_LaserJet3500' by 'micheley'.
I [11/Sep/2006:15:55:59 -0400] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 251) for job 1.
E [11/Sep/2006:15:56:24 -0400] [Job 1] fatal: Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.
I [11/Sep/2006:15:56:25 -0400] Saving printers.conf...
I [11/Sep/2006:15:56:25 -0400] Printer 'hpcolor_LaserJet3500' stopped by ''.
E [11/Sep/2006:15:56:26 -0400] PID 251 stopped with status 85!
I [11/Sep/2006:15:56:26 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
I [11/Sep/2006:16:14:10 -0400] Job 1 was cancelled by 'micheley'.
I [12/Sep/2006:10:49:37 -0400] Saving printers.conf...
I [12/Sep/2006:10:49:37 -0400] Printer 'hpcolor_LaserJet3500' started by ''.
Hope this helps - it's all Greek to me!
Thank you,
Michele

LaserJet 1020 won't print first document after powering up

My LaserJet 1020 won't print the first document it receives after powering-up. Print manager shows that the document is being sent, the printer makes noise like it's getting ready to print, but the document is never printed and I don't receive an error messages. If I send the document again the document prints as does every document there after.
I'm using Windows Vista Professional and the printer is connected via USB 2.0.

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Color Laserjet 2605dn won't print the red color

My HP Color Laserjet 2605dn won't print the red color. It's comes out very light, barely a pink color. It's not the ink cartridge because it's full and I'm having this problem even when I change cartridges.

Hello dp146,
I understand your concerns. Unfortunately, I need to direct you to our Enterprise Business Community Forums.
This will be the right section to troubleshoot this issue.
Good luck.
I worked on behalf of HP.

HP Laserjet P2055dn won't print pdf files

I have just hooked up a new iMac with Mac OS 10.9.5 and now my reliable HP Laserjet P2055dn won't print .pdf files anymore--it just hangs for hours. I am an academic and work 50% with pdf's. I tried to download a new driver from the HP site for all MAC OS systems 10.7 and up, but the message when the download was finished opened up in a little box that reads: "ljp2055_Firmware_Upd Image not recognised."
I've unplugged, plugged back in, turned off, turned back on countless times. Don't know what else to try?
Thank you.

Hi john, I did some looking around and maybe try this page for some tips, sometimes the microsoft forums help me out dearly.
http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/unable-to-print-pdf-files-with-wi...

HP Laserjet P1006 won't print "Printer Offline"

My hp laserjet p1006 won't print and the error message says "printer offline". The printer does show up in System Profiler. The printer is on, and connected via USB. Ready light on printer is on. Sometimes the orange light blinks but is mostly off. I tried different USB ports (eliminating the hub) and switched out the USB cable. Restarted computer and printer, updated driver and repaired disk permissions. I recently switched to Snow Leopard but the printer has printed since I switched numerous times.
I had this problem 2 weeks ago and finally it fixed itself, but since a restart it doesn't work. Any suggestions?

Ken Spiker wrote:
Yes, I just downloaded the Apple HP update 2.3. The driver that was showing in my Printer Setup Utility was 1.2.0.224. Now I downloaded and installed 2.3 but the Printer Setup Utility only shows 1.2.0.224. 2.3 is not listed in the driver list. Why is that?
2.3 is the version of the update, not the version of the driver.
According to http://support.apple.com/kb/HT3669, 1.2.0.224 is the correct version of the HP driver.
Final question: why do I have problems nobody else does?
People are having a variety of problems. It may be because of permissions, previous versions of the HP software that was installed and not deleted. Since there wasn't support for this printer on Snow Leopard until the 2.2 update, it's hard to guess what the issue was, but you're not alone - read some of threads here.
If you run into this problem again, delete the <hard drive>/Library/Printers/hp folder, delete your printer from Print & Fax, then run Software Update and re-add the printer.
Hope this helps.

Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

That page's troubleshooting for the "Filter failed" message worked out. I consulted the Wiki before but never found that exact page. I guess I didn't use the best search criteria. Thanks for pointing it out.

Print job stops

I can print on my Epson R2400 from Photoshop when I go to External Editor, but whenever I try to print via Aperture, the print job stops.
I've been printing successfully with earlier versions of Aperture. I've reinstalled Aperture 1.1.2 and I've deleted and added the R2400.
Thanks

Try reading through this thread and see if anything looks similar to your case:
http://discussions.apple.com/thread.jspa?messageID=1995114&#1995114

Airport Express HP6500, print job stopped errors

Looks like this is a re-occuring theme and many posts here indicate it's a common problem with Cannon Printers, but I'm using an HP 6500, and have been for over a year with no probelm. Now I get a print job stopped message, and when I try to restart the job, I am told a connection could not be made.
I have tried deleting and re-adding the HP - no luck.
Any suggestions?
Thanks

OK - so the printer is a 6540, but in the print area under preferences, it calls it a 6500 - what gives?

HP LaserJet 5200 Print Queue Disappears or Won't Print Jobs

This problem has been ongoing for years, and can usually be overcome by either power-cycling the printer or cancelling the queue and reprinting. I have searched for nearly 6 years for a solution to this, but there was never anything that worked so we just muddled through it. But for some reason within the past few days has now escalated to the point that the printer won't print at all.
For starters: we're on Mac 10.8.3. That really shouldn't make much difference, however - as this problem has been around with other computers running older OS as far back as 10.4. Currently, the HP 5200 LaserJet is hooked up to USB (no Jet Direct card) and is shared on the network. No updates have been made (nor are there any available) for 6-9 months at least on the computer or printer. The only consistent part of this issue is that regardless of computer (we have hooked up three of them) the same problem persists at the same workstation (we changed it up today to troubleshoot - see below).
I have performed the following troubleshooting in the past two days:
• Installed and re-installed the printer software three times.
• Reset the printing system in the Print/Fax System Preferences five or six times.
• Power-cycled the printer, deleted the queue and reprinted approximately 30 times.
• Turned off printer sharing and turned on printer sharing to no effect either way.
• Restored the printer to factory settings to no effect.
• Tried running with the 5200 PPD and a Generic PS Printer PPD, no effect either way.
• Hooked the printer up directly to the computer and through a powered USB hub, no effect either way.
• Hooked up four different USB cables, two of which are from computers using printers that are not experiencing any connectivity issues.
• In the HP Utility, when hooked up direct via USB, the Service ID, FW Version, Serial and Product numbers come up as 'unknown'
• In the HP Utility, when hooked up via sharing the HP Utility will not work at all with the printer.
Most of the time I get the error of "Printing-Waiting for printer to become available" when sending a document. It doesn't matter if I send it from TextEdit, Safari, Chrome, or any Adobe program - it doesn't print.
Sometimes the document will act as if it's printing, and the light on the printer blinks - then it disappears without printing. The Print Log from the printer does not show anything being printed.
Prior to this new problem, we had an older 5200 printing exhibiting the same escalated issues. When I went to upgrade the firmware (Firmware date code of 20090716), the computer and printer lost connectivity and the formatter board became damaged. HP replaced our printer with another 5200 - which is now exhibiting the same issues. The new printer carries a Firmware date code of 20071017.
So, under these similar circumstances, upgrading the firmware is not an option as I don't think I can upload to the printer without losing the connection and damaging the formatter board again.
At this point, the printer simply won't print regardless of what I do.
I have moved the printer to another Mac using 10.6.8 and it is currently printing, but that is only a temporary fix. Edit: 3.5 hours later, the printer is exhibiting the same issues, and I am currently SOL on printing anything again.
Any help or suggestions would be appreciated.

Thanks for replying - I was able to print a configuration page from the printer. I am not sure how to send text directly to the printer (assuming you mean by bypassing the print command window) - if someone has this info for a Mac, I can give it a try.
Additionally, I forgot to report the troubleshooting using the HP Utility (which made me think of when dansdaduk suggested printing directly to the printer):
• When hooked up direct via USB, the Service ID, FW Version, Serial and Product numbers come up as 'unknown'
• When hooked up via sharing the HP Utility will not work at all with the printer.
For a long while, I thought it may be something with the printer, but I believe it has to do with a USB connection conflicting in some way on the Mac OS, especially considering that we have had two printers manufactured at two different intervals across several years exhibiting the same issues. It's the only constant that remains, even when hooked up directly and not shared, or hooked up and shared across different computers regardless of the OS.

Print jobs stopped

Working on my 1-year old PowerMac G5, OSX 10.4.8, everything has been fine until 2 days ago. Happily printing to an HP LaserJet 1320 the job suddenly stopped, and I have not been able to start any job to that printer since. Connection is direct USB. When I connect the HP to my MacBookPro it works fine. Also when I send a document from the G5 to the MBP via my network, the document prints.
Repaired Permission- no luck. Suspecting drivers, I went to HP site downloaded the recent driver, no luck. Went back and reinstalled original driver form OSx startup disk, no luck, then installed driver that came with the HP disk. Nada.
Gave up for a while (I'm on a deadline to prepare prints for a show), got to work printing on Epson 2200. Same scenario... no prior problems, printing happily (for 2.5 days SINCE the problem with the HP)... then the nasty Stop Job problem kicked in again, this time with the 2200.
Last night called Apple Support who had me create a new User and print from that Ownership... IT WORKED!!! He had me do a few other things, primarily trash the Caches in both libraries.
Got off the phone happy and relieved. Went back to work returning to my regular User, and the trouble came back first time I tried to print again! Went back to the test User but still won't print.
I'd call support again, but it is a Sunday and I would rather speak with a tech in the Apple business office (Mon-Fri) rather than another nice person from India. Thought I'd give this forum a try.
I greatly appreciate any help and of course a solution. I am going around the problem right now, using the MacBookPro, but I have a lot more prints to get ready for the show and this is very ineffiicient. Not to mention I want to get this problem resolved.
thanks much
Pamela
Hoof Pix Sport Horse Photography
G5 and MacBookPro Mac OS X (10.4.8)

Hi Paul,
I am presently downloading the Combo Updater. But in the meantime... I tried to print to the HP again and had the error_log screen open. Here are the lines that the report reports:
Job 57 queued on 'hpLaserJet_1320series' by 'pamelaeckelbarger'.
I [09/Jan/2007:20:09:27 -0500] Started filter /usr/libexec/cups/filter/pictwpstops (PID 421) for job 57.
I [09/Jan/2007:20:09:27 -0500] Started filter /Library/Printers/hp/filter/hppostprocessing (PID 422) for job 57.
I [09/Jan/2007:20:09:27 -0500] Started backend /usr/libexec/cups/backend/usb (PID 423) for job 57.
E [09/Jan/2007:20:09:29 -0500] PID 423 stopped with status 233!
I [09/Jan/2007:20:09:29 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
I [09/Jan/2007:20:09:29 -0500] Saving printers.conf...
G5 & MacBookPro 17" Mac OS X (10.4.8)

HP LaserJet 1012 won't print in Leopard

I have a HP LaserJet 1012 (probably 3 or so years old) connected to my iMac (2.16GHz 20") via USB ... it worked like a champ under 10.4 and still works like a champ under Windows XP (via BootCamp) ... but it seems as soon as I moved to Leopard, the printer keeps hanging ... in the printer's status box it hangs on "Opening printer connection" ... then after some time it seems to timeout and the print job registers "stopped" in the que. I don't know what I do different, but every once in a while it prints (I try to delete que items, I even delete the printer and re-add it ... the computer sees it and recognizes it as a 1012 when I add the printer ... so I can't imagine it is a connection problem)
Thanks for any assist!
V/R, Jay

I contacted HP tech support and they emailed me a fix. My printer has been working fine for the last 24 hours and I'm keeping my fingers crossed. Here is what they sent me:
At this point is having issue of incompatibility regarding the driver of some printers and the Software of Leopard. But the driver will be on the HP Web side as soon as our technicians can put it there .
In the meantime you can try this:
Uninstall
Open your hard drive and look for Library
Look for Printers Folder
Choose HP folder
At last drag the whole LaserJet folder to the trash
Repair
Open your hard drive and choose applications
Choose Utilities
Then select Disk Utility (double click on it)
In the following window select the name of you hard drive
At the bottom is an option "Repair Disk Permissions"(one click on it)
Install
Insert your Leopard installation DVD, click on the Optional Installs icon
Then Optional Installs.mpkg
Then Continue
Agree to the License
Then from the Custom Install window click on the arrow next to the Printer Drivers
Then put a checkmark on the Hewlett-Packard Printer Drivers and then click on continue (note: I didn't see this option - instead it just installed drivers for a bunch of printer companies)
Finish the installation and then restart your Mac.

LaserJet 2600n won't print Ms. Word doc, Publisher, nor excel. Sends paper thru, but no print on it.

My HP Color LaserJet 2600n printer won’t print a Microsoft Word document, nor a Microsoft Office Publisher, any longer. When I try printing a Word document in `either black or colors, the printer sends the paper through, but no print is on the paper. When I click “Properties” in the print dialog box, I get a pop-up window saying, “Word cannot bring up the properties dialog because the printer returned an error.”
I reinstalled the printer driver, and restarted my computer, but this did not help. None of the trouble shooting actions helped.
However, it does print from notepad. But when I tried to print a Ms Excel document, the error box said, “Current printer is unavailable. Select another printer.” And when try to print a pdf file, I get message, “Adobe Reader stopped working.”
I use a 64-bit Toshiba Satellite P505 with Windows 7.
Please advise.
Paul Champoux
[text removed for privacy]

I felt i had to come to help you if your problem was not solved.
I've a customer who just came up with this problem. He is using Office 2003 on Windows 7 Home Edition 64 bits. He is using also a Color LaserJet 2600n. We just reinstalled his software on a new computer and we started experiencing "Current Printer Is Unavailable" in Excel. When trying to access Page Setup, it was also giving us that same message, and
then we had a dialog listing every computer available.
We produced a PDF, tried to print from Acrobat Reader, it crashed too the same way you mentionned.
Here's what happenned:
We first installed the driver available from HP web site
We did some updates from Microsoft Web Site. There was an optional hardware update for the LaserJet 2600n, so we installed it. This update is completely {Language Filter Evasion}
Uninstall your printer driver (well, just remove it from your printer list)
Then reinstall it. In our case, it was accessed thru IP.
When it was installing, it asked us to keep the same driver or REPLACE the driver... pick-up REPLACE the driver!
And you are good to go...
Paul Champoux... from Sherbrooke? Are you working with Brian?

Apple AirPort Express - HP LaserJet M1120 won't print entire document

Hi,
My first post. I've recently purchased Airport Express and installed all necessary programmes (incl. Airport Base Station Agent and Bonjour print service) on my Win 7 Ultimate x64.
The device is set up as "Join a existing network".
Airplay works without any issues, but printing does not.
I've also installed the driver for HP LaserJet M1120 printer.
When I send something to print (regardless of the file), it won't print the entire document. Usually, it prints smaller documents (up to 10 pages) normally, but when it comes to larger documets it prints only half of the document.
I send 30 pages document to print and it prints only 15 pages. Then I need to re-send print command and again, it prints only half - 7 or 8. Printer just stops.
Sometimes i get "Error-printing", but not always.
This issue happens on all 4 PCs that I have at home all running Win 7 Ultimate x64 or Win Vista Home Premium x32.
Any ideas?
HP Print Diagnostic Utility did not find any issues also. Says everything is OK.

Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at thisiFelix Unofficial AirPort Printer Compatibility link. If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help: Printer troubleshooting for AirPort Base Stations and Time Capsule
Finally, check out this IBM support article to see if your printer is listed as having a Postscript or PCL3 interface. If it does, then it will most likely work with the AirPort's USB port. Printers that use the "HP LIDIL" interface must be connected to a computer directly and will not work.

HP 1505n - Print Jobs stop when sent to queue

I recently purchased an HP LaserJet 1505n for my home office. I have several Mac's all running 10.5.1 all connecting to it. Most print to it via the network (Bonjour) but I do have 1 Mac hooked up directly via USB to the printer. So, both the USB And Network Interfaces are being used on the printer (which is why I bought it).
Every now and then when I try to print, the print job just stops immediately in the queue. When I try to restart it, it stops again. Sometimes physically resetting the printer works, but rarely. I have also deleted the queues and re-added them. Nothing seems to work. It seem that Adobe Acrobat files never print, but Firefox will always. (Strange...)
I have read a few other threads on this issue and they all mention that it is a driver issue from HP. I have try to get the OpenSource drivers, but I have not found any for the HP 1505n.
Below is the /var/log/cups/error_log. Does anyone have any suggestions or recommendations? Do I just wait for an OpenSource driver or HP to update their drivers?
Thanks!
-Rob
E [16/Jan/2008:22:07:47 -0800] CUPS-Add-Modify-Printer: Unauthorized
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n device-uri to "file:///dev/null" (was "file:/dev/null".)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-accepting-jobs to 1 (was 0.)
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-state to 3 (was 5.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] New printer "HPLaserJetP1505n" added by "rneumann".
I [16/Jan/2008:22:07:47 -0800] Setting HPLaserJetP1505n printer-is-shared to 1 (was 1.)
I [16/Jan/2008:22:07:47 -0800] Saving printers.conf...
I [16/Jan/2008:22:07:47 -0800] Printer "HPLaserJetP1505n" modified by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding start banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding job file of type application/postscript.
I [16/Jan/2008:22:08:02 -0800] [Job 2] Adding end banner page "none".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstoappleps (PID 812)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 813)
I [16/Jan/2008:22:08:02 -0800] [Job 2] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 814)
E [16/Jan/2008:22:08:07 -0800] PID 814 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) crashed on signal 8!
I [16/Jan/2008:22:08:07 -0800] Hint: Try setting the LogLevel to "debug" to find out more.
E [16/Jan/2008:22:08:07 -0800] [Job 2] Job stopped due to filter errors.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding start banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding job file of type application/pdf.
I [16/Jan/2008:22:09:13 -0800] [Job 3] Adding end banner page "none".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Queued on "HPLaserJetP1505n" by "rneumann".
I [16/Jan/2008:22:09:13 -0800] [Job 3] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 833)
I [16/Jan/2008:22:09:22 -0800] [Job 3] Completed successfully.

This is what I got from HP...need to grab CVs and Libraries Folder from a PowerPC mac.
and...it works!
Intel Mac fix for Office 2004
1. On a computer that can still print using Office 2004, go to HD>System>Library>Printers and control+click on Libraries and Create Archive. In the same location, control+click on the CVs folder and Create Archive. Save these Archived (zip) folders to the Desktop.
2. Copy these two Archived (zip) folders to the Intel Mac that cannot print. *note – you will need a network connection to the computer or a flash drive.
3. Make sure you quit all applications including Safari, Entourage etc.
4. Create a New Folder on the Desktop of the Intel Mac (Name this folder “Backup of Libraries and CVs”)
5. Open the Macintosh HD>System>Library folder and control+click on the Printers folder and select Get Info. Click on Name & Location and set the permissions for Everyone to Read & Write.
6. Open the Printers folder and drag the Libraries and CVs folder to the new folder you had just created to backup the old files.
7. Extract the Archived Libraries and CVs folder you have copied to the Intel Mac by double clicking on the folders.
8. Copy the extracted Libraries and CVs folders to the Printers folder (You will be asked to authenticate the copy)
9. Restart the Computer.
10. Open Disk Utility and select your Macintosh HD Volume. Select Repair Permissions.
11. Open a MS Office document and print to verify the issue is resolved.
Message was edited by: mobious74

HP LaserJet 5si won't print -- jobs stopped

Similar Messages

Maybe you are looking for