HP LaserJet 6MP & HP JetDirect 300x connection problem

I've done a search and read these threads:
http://discussions.apple.com/message.jspa?messageID=11078808#11078808
http://discussions.apple.com/message.jspa?messageID=11086516#11086516
Still can't get my printer to print.
Here's my set-up:
I have an iMac and a HP LaserJet 6MP. I used to use the AsanteTalk gadget (and an AppleTalk cable), which enabled my printer and iMac to communicate perfectly via an ethernet cable and the ethernet port on my computer. Now I've upgraded to Snow Leopard. So, I read the discussions here, and purchased the HP Jet Direct 300x (from eBay... it took me two tries, 7 days for the auction to end and another 4 days for the thing to be delivered).
What I've done so far:
Purchased a parallel cable for the printer.
Connected the cable to the printer and the JetDirect.
Connected the ethernet cable from the the JetDirect to the iMac's ethernet port.
Hit the "test" button on the JetDirect to get the "Configuration Page".
FIRST, using the same ethernet cable I'd been using with my AsanteTalk, it gave me an IP address of "0.0.0.0". Then I tried changing to a different ethernet cable. (I'm not sure what the difference between the two are, other than one is yellow and one is orange.)
Then I got the Configuration Page printout of: "IP ADDRESS: 192.0.0.192"
(which I discovered from the HP website is one of two factory defaults for this device.)
I tried going to "Add Printer" in my "Print & Fax" settings.
I chose the Protocol: "HP Jetdirect - Socket"
In the IP Address field, I tried typing that IP address, but then all I get is the endless Status window that says "Determining Installable Options..." and "Status: Connecting to printer..."
I went to the "Network" settings and under "Ethernet" it has sayings "Configure Using DHCP" and has an IP Address that starts with 169... so I tried putting that IP address in the Add Printer field. That didn't work either.
So, now what?? I've been unable to print for two weeks and it's maddening.
Your help would be much appreciated.
Thanks!

It sounds like you figured it out, but the HP JetDirect 300x needs to be connected to your Network, not directly to your Mac. If your AT&T DSL/Cable Modem doubles as a router with additional Ethernet ports, you plug the HP JetDirect 300x into one of the modem's available Ethernet ports. The router will assign an IP address to the JetDirect. You then print the configuration page for the JetDirect to see the IP address that it was given. Then you add the Printer to your Mac using the IP option, and the HP JetDirect-Socket selection. Type in the IP address in the top section, and then choose HP LaserJet 6P/6MP - PostScript for the PPD file in the lower section. You can also change the IP address in the lower section to re-name the printer as HP LaserJet 6MP before clicking the Add button.
If the AT&T Modem only has a single Ethernet port to connect to your Mac, then you would have to buy a Cable/DSL Router (such as the Linksys WRT54G) to connect additional computers (and the HP JetDirect) to your modem, essentially creating your own home network to share your internet connection. It sounds like your AT&T Modem has additional Ethernet ports since it also features Wireless access.

Similar Messages

  • Snow Leopard and HP DirectJet 300X / LaserJet 6MP communication problem

    I've just upgraded to Snow Leopard and found that due to discontinued support for AppleTalk, I could no longer print to my LaserJet 6MP. Following advice posted elsewhere in this forum I got hold of a JetDirect 300X but can't get it to work with the upgraded Mac, though other computers can work with it.
    I have Snow Leopard 10.6.3 installed, which I understand includes all the latest HP drivers. I can print successfully to the JetDirect/6MP from two laptops with OS X 10.4 (Tiger) installed, also from a PC under either Windows XP or Vista, so I know the JetDirect and printer combination is working. I'm setting up with the same LPD information on the Snow Leopard Mac - same IP address and queue name. The printer appears to set up properly, the Add Printer correctly identifies it as a PostScript printer, the only difference is that I only get the Gutenprint driver, the HP one doesn't appear in the list. But when I print, the Mac gets stuck at the 'Connecting to printer...' stage. The Activity light on the JetDirect flashes intermittently so I think something is reaching it, but there's no activity on the printer itself.
    I have also run this Mac with 10.5.8 (Leopard) via a bootable external drive and get the same problem with that. I've tried changing the Ethernet cable from it to the router, resetting the JetDirect box (that got it working with the PC and the two Mac laptops) and upgrading its firmware to the latest version via the PC but I can't get my main machine to work with it.
    I have reviewed the thread at
    http://discussions.apple.com/thread.jspa?messageID=11281487&#11281487
    and those to which it refers, but I can't find anything quite like this.

    I just found and applied the 10.6.4 update. After attempting to reinstall the printer using the same LPD settings as work with all the other computers (now including an ancient clamshell iBook on OS 10.3, which printed first time), I just get a message 'copying print data' for about a minute then back to the usual 'connecting to printer...' hang.
    I did notice I got a choice of the Gutenprint and the 'proper' LaserJet driver when selecting the driver software. Is that wrong? I thought I read somewhere that under 10.6 you should only see Gutenprint for this machine. Maybe I have an outdated set of drivers still installed?
    I tried again but choosing the Gutenprint driver, but that just gives the 'Printing page 1, 21%' message and then gets stuck. It's like the Mac is talking a print language or dialect that the JetDirect can't understand. Did Apple change something with 10.5 and later?

  • Connecting Printer via HP JetDirect 300x

    I've been using an HP JetDirect 300x to connect my HP Laserjet 6MP to the network. We had a 4 day power outage and now I need to reconnect it. I reset the print server to its defaults and the IP address now reads 10.0.1.12. I want to change that to a 192.xxx IP address. But I've forgotten how. Could someone remind me? I'm using OS 10.6.6

    I figured it out. Had to go into Airport Util and put it in Bridge Mode. That changed the IP numbers to 198.xxx. It also made sure that my Extreme was not acting as a router, when I already have my cable router.

  • Printing problems with HP LaserJet 6MP

    Does anyone know if there is a way for my old HP Laserjet 6MP printer to work with my new IMac? It has a 8 pin serial connector and HP no longer offers support for this older printer. They have suggested I buy a HP JetDirect 500x J3265A but those are over $300. Surely there must be a less expensive solution. HP also suggested checking out Strydent Software but I couldn't find anything that seemed applicable.
    I have a Keyspan USB to serial adapter and everything is hooked up. I found my printer on the IMac list but when I try to print it says "Unable to connect to IPP host: Unknown error 0" So I must be doing something wrong......

    Asante used to make a Mac serial to Ethernet device,
    AsanteTalk. If they're still available that may be
    an alternative. They used to sell for $99.00. I
    used one with an HP-4MP printer (which my daughter
    and son-in-law are still using.)
    I think you may try what you are doing but do not use
    IPP printing because you have the printer connected
    to a USB port not an Ethernet port.
    Thanks for the info.
    Another question.... if I hook the printer up through the Ethernet port can I still run DSL through it?
    Also the printer browser forces me to choose either IPP, LPD or HP Jet Direct-Socket.

  • Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

    Suddenly, my HP Laserjet 6mp won't print. The icon says it's in use (but it isn't), at other times it says it's not connected (but it is). Help!

    That page's troubleshooting for the "Filter failed" message worked out. I consulted the Wiki before but never found that exact page. I guess I didn't use the best search criteria. Thanks for pointing it out.

  • Setting up IP Printing for HP Laserjet 6MP

    Hello friends.
    I hope somebody can help me out as I have spent hours trying to get this solved.
    I have an HP Laserjet 6MP, connected to a HP JetDirect Ex Plus print server, and I would like to setup IP printing on it. (I do not want to use AppleTalk printing)
    My setup is as follows:
    - A home network running from a wired router.
    - Another second router connected to the first one (because all the ports are used up), with DHCP disabled on it, providing four more spare ethernet ports.
    - The Jet Direct is connected to one port
    - My MacBook Pro (OS X 10.5.7) is also connected to another port
    I have tried setting up the printer through OS X, using the 'Add Printer' function in the printing preference, and selecting both 'LPD' and 'HP Jetdirect socket' options. Neither appear to work though and I think I am getting the addressing incorrect.
    I am getting stuck is the following:
    - Not sure how to check that the IP address I am entering for the print server is correct
    - Not sure how to test if the printer / print server is actually being recognised on the network
    - Not sure if I've missing anything else along the way...
    Any help or guidance would be really really appreciated.
    Thanks,
    G

    Wow. After continuing to wrestle with this I worked out the problem. What I needed to do was first reset the print server to it's factory settings. I then printed it's configuration page, by holding down the Test button. This lists all it's details, including the correct IP address. In my case it was 10.1.1.5
    I then created a new printer using the OS X printer setup function in the System Preferences. Selected IP Printing > jetDirect, and entered the IP address. From there it just worked. Everything connected and printing perfectly.
    A nice end to a Friday.

  • Getting IP address for 2nd hand HP LaserJet 6MP?

    We don’t have the user manual, because the printer is 2nd hand and did not come with one. I had read that the IP address might be on the back, but there are no IP-like numbers there.
    We are trying to get this printer running with an old clamshell iBook (OS 9.2) and an Asante bridge. Some posts in other threads say the Asante won’t work with this, but if we can get an IP address for the printer then perhaps we can be sure.
    I have read threads about running this printer, which is extolled as a workhorse, with 10.6 and we might try that next but it means buying another piece of equipment & maybe a new cable. We’ve already bought a used Apple Laserwriter 16/600 that turned out not to function (printed a test sheet fine then always reported a paper jam though there was none). And we bought the Asante bridge.
    All this in aid of occasional use for artistic purposes, using the printer to fuse (commercial) colored lettering onto regular black lettering printed onto gold-leafed paper. We did this for many years with our Apple Laserwriter that we raised from a pup, until it just finally wore out. Other modern printers either don’t get hot enough or aren’t forgiving enough to accept paper with gold leaf.
    I felt I had to mention this because so many of the other threads had replies like “Get a new printer, they’re faster and sweller“ etc. but there is not a one that will last for 15 years of regular use as our Apple Laserwriters did, and as many peoples’ old HP 6MPs seem to be doing. We threw away a Kodak printer, cheap thing clacked and vibrated like a rube goldberg machine.
    Anyway, suggestions on finding IP address for this printer?

    Cynthia Cheney wrote:
    Thank you, Greg. I tried the reconfiguration you suggested. In the Appletalk control panel I turned Appletalk off, then in that same panel chose “Connect via:” Ethernet. It then says below “no zones available” . When I try to print I get an error message, “Laserwwriter 8 cannot be used because of an internal error, -43” (I remember error #43!) Laserwriter 8 requires Appletalk, and I turned it off but it shows as active in the Chhoser when Laserwriter 8 is selected. When I went back to the Appletalk control panel Appletalk had been reactivated, though the pulldown menu still showed “Connect via:” Ethernet and “no zones available” . Appletalk address reads Node 128 and Network 65280, which either I chose many years ago or it was automatically chosen. After checking all this, still got the same error message when trying to print.
    You must have AppleTalk turned on to print to that printer _from a Mac running OS 9.2_. You must have AppleTalk turned off to print from a Mac running OS X 10.6.5.
    We’re only using the clamshell iBook because we thought it would work without buying additional equipment; we got the Asante box to go with the old Apple Laserwriter purchased previously (had mechanical problems). My husband would use the HP Printer perhaps twice a month, for a few copies of fairly short text each time onto goldleafed paper, so the iBook would be adequate.
    If the printer has an Ethernet port, either built in or using a DirectJet card, you should be able to print to it without the Asante Talk device. You can print to it from OS X using IPP. You can print to it from OS 9 using AppleTalk.
    I had read that 10.6 ended Apple support for certain old printers, but recent reading of threads has shown me that’s not so in this case. The old HP JetDirect things are on eBay but there’s quite a variety.
    Yes. And not all of them work with OS X 10.6 (or Windows 7). That would be why some of them are on eBay: the owners can't get them to work anymore and are making them someone else's problem.
    One there now, is: HP JetDirect 200M LIO Internal Print Server (J6039B) Feature
    Serves Ethernet and Fast Ethernet 802.3, 10BaseT and 10/100 BaseTX network types
    Supports any LIO-based printer
    [http://cgi.ebay.com/HP-JetDirect-200M-Print-server-/250742520371?pt=LHDefaultDomain_0&hash=item3a616b3a33#ht_485wt1158]
    Anyone know if this would work with the HP LaserJet 6MP and my husband’s iMac running 10.6?
    I'd look at HP's site.

  • HP LaserJet 6MP Print Adjustments

    Hello Forum,
    I have a LaserJet 6MP with a JetDirect box in front of it. The printer only has 5000 prints on it - it's like new. Trouble is, it doesn't print black very well anymore.
    A little investigation and a few test pages later, I find that the REt (Resolution Enhancement Technology) setting and a few others need tweaking.
    Question is, Does anybody know how to do this across the network? Since I have it connected with the JetDirect, there is no serial connection to it.
    I guess what I really need to get to is the "DOS Remote Control Panel"
    I'm running OS X 10.4.7 with a G5 desktop box.
    Thanks!

    There are a couple of things to check.
    1. Did you use an "upgrade" disk to upgrade you computer from Panther to Tiger? You may need to reset the printing system from Printer Setup Utility.
    2. Do you have any non-ASCII characters, spaces, or hyphens in your short user name or password? The CUPS server can choke on these.
    3. Are you trying your short user name? There are quite often differences between the user name and short user name. I believe that you can use either the long user name or short user name for installing software or other OS X authentication. The CUPS server though requires the short user name.
    Matt
    Mac Mini G4; B&W G3/300    

  • Trouble in OS9 w/HP 5100 Laserjet via USB Jetdirect card

    Hello, I'm stumped with this one.
    I was doing some upgrading for a client this past week. His machine is a 400 MHz G4 tower, it was running 9.0.4 and he wanted to upgrade to 9.2.2. Everything went fine with the upgrade but now the HP 5100 isn't behaving.
    The Laserjet has the Jetdirect J4135A USB/Serial card and it was working flawlessly before the upgrade.
    (I had no luck searching through the HP support site. I kept going in circles)
    This is what is happening...
    with the printer on and connected, I launch the Desktop Printer Utility and create a desktop printer, no problem. Next I launch the HP Laserjet Utility, click on connect to printer, the printer is listed, but once I click on it, the cursor just spins and spins...forever!
    I know that the printer is okay, because I have printed with it through three other Macs (9.2.2, 10.3.9 & 10.4.3) But for some reason this particular G4 is fighting me!
    Any suggestions would be greatly appreciated!
    Thanks in advance.

    YES!
    I knew it had to be something simple that I was overlooking!!
    That was it!
    And the really stupid part is...I had dealt with that Suitcase issue in the past!
    Oh boy, do I feel like an idiot!
    But THANK YOU!
    All I needed was a fresh pair of eyes!!!

  • Using HP Jetdirect 300X print server with OS 10.4 Ethernet/Airport?

    I am trying to speed up my connection to my older HP 5MP Postscript printer by switching to an HP Jetdirect 300X print server. I was previously printing through a Farralon ethernet-to-Localtalk adapter, but this can be very slow and I found that printing from a PC to this printer over its parallel port was about 20 times faster (it would sometimes take up to 50 minutes to print one document over the ethernet-to-Localtalk adapter). HP claims that this Jetdirect 300X print server will be even faster than printing from a PC and I will still be able to use Postscript from the Macs.
    BUT, HP does not give adequate info how to set up this print server with a Mac network, despite recommending it. The info I have found so far seems to require being a PC systems and network administrator to understand it. (very high-techese) Does anyone have experience setting this up with OS 10.4? I do still have one old Mac running OS 9 that I can set up in a pinch if I have to, but I would prefer to be able to get rid of OS 9 completely. I also have one computer with Windows XP Home Edition if I can use that to set up the server and then operate it with Macs.
    The newer Macs are iMac G5, Powerbook G4, and G4 DA Tower. I do not currently have a router, except for an Airport Express. My various computers are linked together with an 8-port ethernet hub, with the Airport Express serving as a bridge to the Airport-equipped Macs.

    I'm not familiar with the JetDirect, but I can tell you that I have an HP Laserjet 4m at work set up to receive print jobs from both our Macs and PCs.
    We have it hooked up to a Windows 2000 PC which is sharing the printer. The same concept would apply to XP. Just install the printer and then share the printer. Keep the share name short (something like HP5 or so - OSX does not seem to like long shared printer names). As long as you have at least OSX 10.3 you can use the Printer Setup Utility to to Add a printer. Select Windows shared printers. Locate the Windows XP printer on the network and have the Mac connect to it. You'll see the shared printer in the list. Select the driver and add the printer.
    You'll need to have file sharing established on the XP computer, or at least the printer sharing and you will want to use the account that the computer logs in to. You'll also need a printer driver on the Mac side. HP does not have this. However, there are several drivers available for HP printers under CUPS (Common Unix Printing System). Do a Google search for "Gutenprint" and you'll get the website for the drivers. You'll want to have that installed before adding the printer in OSX.
    BTW, it won't work with OS9, unless you have DAVE or some other Win/Mac application that allows communication between PCs and Macs.
    It's a small amount of work, but the drivers are free which I imagine is probably a lot cheaper than the JetDirect.

  • HP Laserjet 6MP

    I'm trying to print to my HP Laserjet 6MP via Airport Extreme base station. I'm using a Keyspan USB to parallel cable. I've had good success printing from the USB port on my iMac, but when I connect via the Airport Extreme, I can't print. I can see the 6MP as a Bonjour printer using the hpijs-foomatic driver, and there was a time when I actually had success, but I think I lose the ability to print when I shut down. When I restart, I can still see the printer, but it won't print. It spools into the twilight zone, but no printing. Thanks for any help.
    iMac G5, PowerBook G4   Mac OS X (10.4.7)   2 GB RAM

    The 6MP is Postscript Level 2 and since your operating system is attempting to print to Level 3 I would think the problem is with the operating system.  Unless you can get your operating system to print to Level 2 you are out of luck since there is no upgrade for this printer to Level 3.  It is just too old.

  • HP Color Laserjet PRO MFP M177FW Cannot connect to web services

    I bought a HP Color Laserjet PRO MFP M177FW  today and I set up it. It can print and scan over wireless network. However, It cannot connect to web services correctly. I set the DNS numbers with google DNS addresses. I changed its IP address with manually. The IP address is unique. Normally It doesn't enable/remove webservices. But when I restart it, it can do for few minutes. It can take an e-mail address but It doesn't print any information sheet. When I try to print a sheet It says "Connection Problem" at first few minutes and later it says "Connecting"and it waits, there is no error message. What am I suppossed to do? Please help me. 
    This question was solved.
    View Solution.

    Hello rasitbolukcu,
    Welcome to the HP Support forums.  I understand that you are having difficulties enabling the web services for your Laserjet Pro MFP M177fw printer.
    I appreciate all the information you gave me, it makes it much easier to assist you with the troubleshooting. I have included the Getting the Latest Firmware and Product Updates document.  It will walk you through ensuring the printer has the latest firmware.  Once you have updated the printer, please try to enable the web services again. 
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Jetdirect 300x print server wont print from my imac

    I have an iMac running 10.6.8 and I would like to print over my newtwork using a hp jetdirect 300x which is attached to a hp 5p lazerjet printer. The windows xp notebook i have works fine through it. I can see a jetdirect socket on the list on my Mac when i am trying to connect to it using the add a printer function and i printed out the pcl config page using my windows notebook. I used the ip address from there but nothing i do gets a print order through. either it unendingly tries to  connect and doesn't or it shows a printer in the selection window but registers a busy will try in 5 seconds or does not connect. I understand apple discontinued appletalk with this operating system and I could find no drivers or printserver software on hp's website for apple to download to make this work. can anyone suggest something to do to make my iMac and printserver work together. I have another hp color lazerjet 2600n that works with the iMac just by plugging it in and loading the cd that came with it. I don't have a cd for the Jetdirect 300x. Could i get one somewhere and would it have the apple drivers to make this work if I could?

    vic11,
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/ .
    I hope this helps.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP Laserjet 6MP: what do I need to save from old system?

    I recently moved from a G3 iMac running 10.2 to a G5 running 10.4. I have a great old HP Laserjet 6MP. Right now, my system is successfully printing (through an AsanteTalk box that goes from the printer to the Appletalk slot). It was able to find my printer, showing the name "Buster," a name which I had chosen a long time ago when I was on System 9. The only place where the name "Buster" appears in my files is on two ppd files on my external nonbootable backup disk, in the old "System Folder." One is in the Printer Preferences and the other in the Extensions in this old System Folder. I have several questions:
    1. Are these two files named Buster essential to my system being able to find my printer? I'm surprised that the system would have found the printer in the backup disk rather than through a newer driver on the current system.
    2. If the Buster files are essential, where should I put them on my current system? (I'd like to be able to remove the old system files from the external backup drive eventually.) Or do I just need to keep them where they are, on the backup disk?
    3. I've noticed there is an HP Laserjet 6MP driver on the new system. Would my system be able to find my printer with just this driver?
    4. Is there any danger of my system not being able to find the printer if I move these "Buster" ppds to a different folder on the backup disk?
    Thanks,
    Donna
    Message was edited by: Donna Kossy
    Message was edited by: Donna Kossy

    You should be able to use the printer independent of old system
    folders created in another computer at a different time. Perhaps
    the AppleTalk connection is why this old information comes up;
    presumably you are still using the printer via AppleTalk, and so
    that configuration must be running under Classic in OS X 10.4.
    The OS X 10.4.x Tiger system probably has excellent drivers;
    but you could use Gimp prints, too.
    Did you use the Migration Assistant to move from the old Mac
    to the newer one? If so, it copied over stuff; and any old alias
    or links to sources no longer available to the computer would
    be null and void, unless or until some other drive with old info
    relative to this were available.
    I'd change all that; and re-think the need to use AppleTalk,
    unless you have other hardware or needs only fulfilled with it.
    You should be able to get a good driver for the printer as a
    download, something newer than the printer's old one. The
    Gimp Print or gutenprint open source page has free drivers.
    There probably is something there to update the old printer.
    You may be able to move the printer driver from one system
    into another; but not sure how compatible that bit of old data
    would be in a newer OS X 10.4 system.
    Gutenprint - Gimp print:
    http://gimp-print.sourceforge.net/MacOSX.php3
    Gutenprint supported printers lists your model:
    http://gutenprint.sourceforge.net/pSupportedPrinters.php3
    I'm not sure about the rest of this question; in that the need
    for the configuration as it was has not been established as
    a single and valid way to go. You should be able to get newer
    drivers and consider other means to use the printer outside
    of AppleTalk, if necessary. There should be no need for the
    old system parts, if you can get a newer, better driver; etc.
    Good luck & happy computing!

  • Connectivity problem on SWI if. w Secondary address on C3750

    Hi all together!
    Within migration project I need to use two subnet on same SWI(VLAN) interface. So I added secondary IP address. After that I prepeared to change address sheme on users computers in network. Than I'd changed address on same computers arised connectivity problem - users from second subnet were not able to send print job on jetdirect card leave in first subnet. And than we tried to open telnet session on port 9100 by jetdirect card - connections were closed. But icmp ping between those computers and jetdirect interface is OK. And users resided in different VLAN/Subnet have not problem with printing through jetdirect.
    This issue complicate smooth migration users to another address sheme.
    Now I am collecting informations about something else going wrong. If I find out new issues I'll post it there.
    Please write what it suppose to be?

    Hi,
    You haven't got an access-list assigned to the interface by any chance?
    Thought i'd ask :)
    Rgds
    Paddy

Maybe you are looking for

  • Why is apple Tv showing multiple copies same library

    I use Apple TV a lot but recently multiple libraries of the same account are showing when I go to my computer's tab in Apple TV. There is only one account configured on Apple TV but multiple copies of the same library are shown on screen, Library of

  • Number of connections limited to 5 users / ips...

    is there a way around this? i have to reboot to clear this up! why doesn't weblogic server release ips once user logs out or once ip not in use anymore? -- p

  • Can't  drag around PNG files

    Hi, I just got Windows CS3 and have discovered I can't drag png files into other file windows in CS3. I can drag jpg's, psd pieces from different layers, tif's - but not png's. I could in 7.0. What am I forgeting?

  • Listbox with XML Question.

    I went through Lee Brimelow's XML video playlist tutorial, and I wanted to add a feature. I wanted to add a graphic on the stage that would change along with the video when a selection was made from the listbox. Getting the first graphic to appear wa

  • PIX 501 PDM with IE7

    Since updating to Internet Explorer version 7 I am no longer able to access the PIX 501 using the PDM software. Can anyone help with this situation. Mike