HP laserjet cm1312 MFP doesn't scan

I have almost completed the installation of my new multifunction printer from HP and it prints and copies beautifully, but it doesn't scan. When I get to the point of the setup where I choose either USB or Network connection it doesn't show the printer when I choose USB. It's weird since it can already print... I've downloaded and installed the newest drivers and updates from both HP and Apple but it still doesn't find/list the printer when I attempt to set it up.
I'm really lost, so I'm hoping someone has an answer to my problem!

Hello,
this is a known issue with the old software solution. Please use the most recent version (at least 1.5.3). You can get it here.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us &prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&sw EnvOID=219
This will get your unit working 100%

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Hp color laserjet cm1312nfi mfp doesn´t scan with yosemite

I can´t do work the scan of this machine

Hi @mesocost ,
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LaserJet 400 MFP Won't scan - "Device is Busy"

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I have a problem with my scan to folder as well and I have to access the folder from a computer before it will work. I'm not sure why that works, actually. You might want to give that a try to see if it fixes the problem. If it does, I imagine it is some sort of security problem with the folder you are trying to scan to.
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Hi @Ern88 , I can help you with not being able to scan or copy. The printer is showing that it is stuck calibrating.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
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Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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Hi Sir/Madam,
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Hi riz1_4444,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the printer is printing and scanning slow on the network.
I will be happy to help you.
Make sure printer is connected directly to a wall outlet.
Try printing a hardware test on the printer to see if it prints slow or not.
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I would restart the router to see if this will resolve the issue.
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Hope this resolves your issue for printing slow over the network.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
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Hi @HP-Mtn ,
I see by your post that you want to know if the printer can scan to a network folder from the display. I would like to help.
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Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi, thank you for your answer. I tried with the full software you gave me in your link, but it was no good, because my printer is a Laserjet 4100 MFP, and the software was asking for an usb device, wich my printer is not...
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I have a problem with my scan to folder as well and I have to access the folder from a computer before it will work. I'm not sure why that works, actually. You might want to give that a try to see if it fixes the problem. If it does, I imagine it is some sort of security problem with the folder you are trying to scan to.
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Hi,
Please try plugging the printer to a direct power source without any power hub or surge protector usage and check if that may help.
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Say thanks by clicking the Kudos thumb up in the post.
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This question was solved.
View Solution.

Hi @DW-OH,
I see by your post that the faxes won't come through when set to automatic or Fax/Tel, but you can manually receive the fax. I can help you with this.
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HP LaserJet Pro M1536dnf Multifunction Printer Drivers.
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In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Have you tried downloading and installing the drivers from here?
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I am an HP employee!!

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Hey folks,
I can't get the scanner of my multifunctional printer to work anymore. I have the latest versions of hplip and hpoj, sane and xsane as well.
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[ 3980.912978] usb 1-3: new high-speed USB device number 5 using ehci_hcd
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sane-find-scanner only recognizes the device:
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
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The M1319f isn't a terribly popular all in one model, which is a shame as it used to work great for me. Now with 10.6 however, it won't scan at all. I've tried all the HP workarounds for other models, but they've failed to get this one working.
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HP laserjet cm1312 MFP doesn't scan

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