HP LaserJet CM1415fnw Driver is unavailable

Unable to complete the installation process for the driver software; downloaded: HP LaserJet Pro Series Full Solution Software and Driver - LJProCM1415_full_solution_11334.exe Running the software gets HP installer version 3.0.11334.276 Before the install finishes I get the error message: A problem occured while preparing to install software to your system. Please restart your computer, and run the installer again. If the problem persists, please check the product support website for your product. Restarting the computer and running the install again has the same error, as does deleting the install software and re-downloading. Adding the device in the 'PC Settings' Device / Printers sections shows the printer displayed, but stating' Driver is unavailable.' Not sure what else to try, any suggestions would be much appreciated.

Setting up new printer HP envy 4502 all in one. It is locked on "wi fi" hookup on front panel and will not come off of that setting, loading software and drive to hook up on USB is unsuccessful saying the drive did not load. Tried drivers off the enclosed disc and also tried it off of the internet site, in both cases it is unsuccessful loading driviers. Utilized three different USB cables and check devices and the printer does appear to be loading under "printers" but is not functional. All 14 USB ports lare indicated to be working properly yet we did try different USB ports with no success

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HP LaserJet CM1415fnw

Every time I download the drive for the HP LaserJet CM1415fnw printer it says the file is corrupt. Without having the driver I am unable to print. Any help would be greatly appreciated.
Thanks,
Paul
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Download what you need to a thumb drive on another computer. Now take it this computer and install.
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I worked for HP but now I'm retired!

My HP LaserJet CM1415fnw Printer keeps rebooting when connected to my ethernet router.

I bought my HP Laserjet CM1415fnw Color printer in 2013 (don't remember the exact date). The CM1415fnw printer is plugged into its own AC power outlet and has been connected to a NETGEAR Nighthawk router for the past 2 years. My network and computers have not changed in the past 3 years. About a month ago, July of 2015, the printer started rebooter itself about every few minutes. These are the things that I have tried: 1. I turned off the printer for several minutes via the power off switch located on the side of the printer. This failed to solve my reboot issue.2. I turned off the printer for over night via the power off switch located on the side of the printer. This failed to solve my reboot issue.3. I unplugged the printer from the AC power outlet for several minutes and over night. printer. This failed to solve my reboot issue.4. I turned off the printer setting "WS-Discovery" with no success. It continued to reboot.5. I turned off the printer and Unplugged the ethernet cable and phone line cable from the printer. I then turned it on. Itstayed on for hours without rebooting. I plugged the ethernet cable and it continued to stay on without rebooting for over an hour. I then plugged in the phone line cable and within a minute the printer starting rebooting again. I unplugged the phone line cable again and the printer stopped rebooting. My wife and I have been printing happily. Problem solve! NO! This past week, on July 27 2015, the printer started rebooting again. I went through the same steps above except this time whenever plugging in the ethernet cable, within and few minutes the printer would start its rebooting. Sometime between reboots it would stay up long enough to print a job. Other things that I have tried: 1. I connected the printer directly to my workstation computer via the USB port and plugged in the phone line cable. This work great for hours. I could print jobs. No rebooting. It is just not the solution the I need. I need a network printer.2. I connected the printer directly to my laptop ethernet port with phone cable connected. This worked also. So while in this configuration I took the opportunity to upgrade the Firmware from date 20120216 to 20140616. 3. I reconnected the printer to my network router and the printer started rebooting again within a few minutes. I did notice that in between reboots, with the phone line cable plugged in, anytime a phone call came in the printer immediately rebooted. I have mulitple home devices that rely on network connectivity to this printer. SO, right now this printer is offline toeveryone. I need to get this problem resolved ASAP. I have a temporary work around item #6. But, I need a real solution. Can someone please help. My Configuration: HP LaserJet CM1415fnwFormatter Number: QD51YOP
Serial Number: CNH8C9KRHB
Service ID: 21334
FIrmware Datecode: 20140616
Telcom Version: 04-015-001
Controller NUmber: 4

I wish to thank you davidzuts and muj851 for your quick response and help in this issue. I will give you the short story of my troubleshooting efforts and solution. I was able to isolate the printer reboot to my wife's computer located in another part of the house. Anytime that I connected her computer the the network the printer would start rebooting within a minute. I then uninstalled all HP printer software. I then reconnected her computer to the network. Within a minute the printer went into reboot mode. After a few install and uninstall of the HP printer soffware and drivers I took notice that the printer device for my printer still appeared after uninstalling the software and drivers. I clicked on the printer device and manually removed it. After rebooting the computer within a few minutes there was a system message stating that the device driver was being install. Reinstalling the Printer software and drivers create a new instance of the CM1415FNW Printer. Uninstalling removed all but the orignal printer device. Connected the network caused the printer to reboot. So, looked at the printer queue and found that there was a document in the queue waiting to be printed. The status of the printer showed that the document was ready for print but then the printer would reboot and the status would appear as ERROR Printing. I cancelled the print job and the document in the queue was removed. I then removed the Printer Device. When I connected my wife's computer to the network the printer did not reboot. I have reinstatlled HP Printer software for the CM1415FNW printer and everything has been working fine for the past two days. A conversation with my wife uncovered that the day all of the issues with the printer started she attempted to print a Barnes and Nobles discount coupon. Something with the printer formating codes or the B&N coupon was causing the printer to reboot. The next time this happens I will know to check the print queue.

My HP LaserJet CM1415fnw won't scan from my Windows 8 computer

My hp LaserJet CM1415fnw won't scan from my computer using the paint application on my computer. I had no problem with previous computer. But I purchased a new computer with Windows 8 and the can option in Paint cannot be selected.

Hi HelenBay,
Welcome to the HP Forums!
I see that your HP LaserJet CM1415fnw will not scan from your Windows 8 computer, and I am happy to help you with this scanning issue!
For further assistance, I will need to know:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP LaserJet 1010 driver for Mac

Good afternoon, everyone! I need your help!
I badly need an HP LaserJet 1010 driver for Mac OS X 10.7. It has been written that PowerPC programms are not supported any more. Don't know how to cope with this problem.

Hi,
Follow these steps below to install the printer via Apple Software Update, the original CD is intended for older operating systems:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/setupInstallDisplay/?sp4ts.oid=3...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
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How to install HP Laserjet 1020 driver for MAC 10.8.5?

How to install HP Laserjet 1020 driver for MAC 10.8.5? When I upgraded from Lion to Mountain Lion, my ability to print disappeared. Where can I get a driver that works? Thanks.

See:
Re: HP laserjet 1020 no driver for mac
Re: How to install (not update) the HP LaserJet 1020/1022 on Mountain Lion? The Apple Software Update doesn't show nothing.

HpB210 status: Driver is Unavailable"

I am about to go mentally crazy..I have install and paid for some Whiz scanner and tried to download a driver software updates and I still get an error when I try to print something. It say;" Status: Driver is Unavailable". I even bought the McAfee virus and scan and fixed everything, as well.It must be a problem with my laptop, which is an HP, that is only 2 years old. I have even tried to uninstall the printer and it wont let me. I even went and bought another HP printer and had the same issue.I CAN print from my ipad or iphone, so it must be the laptop. I feel I will probably have to contact HP tech support but they always want more $$ to even talk to you!! I have already invested $$ for 2 other update/scanners, I need help..any ideas??

Looks to be JMB38X MS Host Controller:
http://www.pcidatabase.com/search.php?device_search_str=2383&device_search=Search
That should be JMicron card reader.
What you try is the Windows 8 or Windows 7 driver that is available for the card reader for your computer from the manufacturer.
You may have to use "compatibility mode" to install the driver.

TS3147 continuous need to update software for HP Laserjet CM1415fnw

I have a new 27" iMAC and a relatively young 21" iMac. Both devices tell me there is new software for my HP Laserjet CM1415fnw printer every time I check for software updates. In fact, I can update the software immediately after just having updated the software. The printer and Macs are attached to a LAN. Any tips?

Delete the /Library/Printers/hp folder and reinstall the update - it should be okay after that.
Hope this helps.

Laserjet CM1415fnw software will not install, times out

I have used this printer successfully for several years. Recently it has stopped wanting to print some pdf files. Others it printed just fine. Even the files that wouldn't end up printing showed fine on the screen, and looked like it was printing, but the paper printed out "PCL XL Error, Subystem: TEXT , Error: Insufficient Memory, FIle Name: cheettext.c, Line Number: 1438, rather than the real file.
After looking at some forums, I decided the solution was to reinstall the software.
So, the drivers were uninstalled, and new software/drivers downloaded. But at the 99% mark, I get the Error message that it hasn't installed. I have checked the event log, but there is no error number anywhere. I've got a "Fault Bucket" number, (334838151 type 5) but no Error number.
I've double checked that I am installing the proper drivers, I have Windows 7 64-bit os. I've tried installing directly from the internet. I've tried saving it all to my computer and installing from there. I've tried selectively installing just some of the drivers, not including the fax stuff, since I never fax. Nothing works.
Any other suggestions? I am very frustrated, since of course, I have a whole stack of "must print"s before the weekend!
Thanks to anyone for helpful advice.

Hello csn_charlotte,
Welcome to the HP Forums!
I understand when you install the Laserjet CM1415fnw software, but it fails at 99%. I will do my best to assist you! I can relate to how frustrating this must be. I would recommend following this entire HP document on Windows 7: The Progress Bar on the Software Installation Stops or Stalls.
Please post your results, as I will be looking forward to hearing from you.
Have a great day!
I worked on behalf of HP.

Hp LaserJet CM1415fnw major driver problem

hello everyone,
I have a HP laserjet CM1415fnv that has a major driver issue under Windows 8.1 64-bit. The printer just stopped working and I found that I could not even remove the printer from Devices and printers without causing an issue. Ifg I try to remove the printer from D&P the Print spooler service crashes and I have this event in my event log:
If I try to go into the printer properties for the printer explorer crashes and I get this event in my event log:
If I am able to make the printer disappear from D&P and I try to reinstall the printer software I'm greeted with this:
What the heck is going on here?

Hi @ratman396,
I see that you are having issues with the printer software using Windows 8.1. I will try my best to help you out.
Did you download the latest drivers for Windows 8.1? HP LaserJet Pro CM1415fnw Color Multifunction Printer Drivers.
Restart the Print Spooler and clear out the spool folder:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc .
Double-click Printer Spooler in the Services list.
Click on the Stop button and click OK.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type"%WINDIR%\system32\spool\printers, then delete all files in this folder.
Go back to services by holding down the Windows Logo key () on the keyboard and the 'R' to open the run box, type Services.msc again.
Double-click Printer Spooler in the Services list.
Click on the Start button. In the Start up Type list, make sure that Automatic is selected and click OK.
Run the uninstall from the CD, just to remove any software that did install.
Temporarily turn off any Antivirus Software to make sure there is no interference.
Then run the software again, follow this document immediately after connecting the USB cable, to update the drivers before the software errors out again. A Fatal Error Displays During Software Installation.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP LaserJet 1005 driver for Windows 8.1 x64

Hello,
I'm unable to install the HP LaserJet 1005 series driver on my Windows 8.1 x64. Here is what I've done so far:
- downloaded ljP1000_P1500-HB-pnp-win64-en.exe
- started the installer program
- it successfully extracted installation data into C:\Program Files\HP\HP LaserJet P1000_P1500 Series
- (the printer's USB cable is not yet connected)
- A pop up window appears: "Waiting for user to connect the device."
- I connect the USB cable to the computer. The printer is turned on. (The USB cable is OK - verified on a different PC)
- However, the installer is unable to detect the connected printer. The following messages are reapeatedly written into the installer's log file:
[ 4- 6-2014 14:35:21:085]- LOG(8F0): IsNewDeviceConnected(vidpidList with 6 elements)
[ 4- 6-2014 14:35:21:153]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_3D17)
[ 4- 6-2014 14:35:21:220]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
[ 4- 6-2014 14:35:21:287]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_4817)
[ 4- 6-2014 14:35:21:354]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
[ 4- 6-2014 14:35:21:423]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_4917)
[ 4- 6-2014 14:35:21:492]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
[ 4- 6-2014 14:35:21:559]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_3E17)
[ 4- 6-2014 14:35:21:625]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
[ 4- 6-2014 14:35:21:692]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_3F17)
[ 4- 6-2014 14:35:21:760]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
[ 4- 6-2014 14:35:21:828]- LOG(8F0): _GetUSBDevice(index=0, vidpid=VID_03F0&PID_4017)
[ 4- 6-2014 14:35:21:895]- LOG(8F0): _GetUSBDevice first time so GetClassDevs
- note that after connecting the printer's USB, the printer appeared in the Devices and Printers Windows view. However, when I click on Properties and Driver -> Hardware I get that no drivers have been loaded for it.
It looks like the program cannot find the connected printer it this is causing the failure. Here is a download link to the full log file: log.
I've also checked the following two threads which adress similar problems, but there is no workaround in there for my specific problem:
- HP LaserJet p1005 windows 8 driver ?
- Windows 8 driver for LaserJet P1005 printer?
Please advice on how to proceed in this situation. Please let me know if you need further information.
Best regards,
Atanas

Hello Shindov,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Color LaserJet 2840 driver missing scanner option

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/How-to-load-the-scanner-driver-for-HP-...
Dear Experts
I have installed a HP Color LaserJet 2840 on windows 7 OS (I am not sure if it supported OS or not ) that was given to me by a friend.
It is a network printer but the driver that I had installed ( downloaded from HP website ) doesn’t have a scan utility that can be used by any PC connected to my home network.
What I am doing right now I connected the printer using a USB cable and I am using “Windows Fax and Scan ” option to do scan.
Printing no problem all PCs are able to print
Any suggestion how can I overcome this issue ?
Thanks

Hello zillah2004,
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue. Good luck.
I worked on behalf of HP.

Windows 2008 Server and HP Color LaserJet 2605dn Driver Issue when Sharing Printer

I have a HP Color LaserJet 2605dn printer that I need to setup on a Windows 2008 server. I need the server to act as a Print server, but I have been unable to get any drivers to load other than the 64 Bit Universal drivers. Because most of the company uses XP (32 and 64 bit), I also need to load those drivers under additional drivers; however, I have been unable to load them, when I point to the INF file (any of the 10 that unzip from the driver package), it says it is not for this printer. I have even tried the generic 32 bit PS and it says the same thing. Any ideas on what I am doing incorrectly or where to get the drivers that I need?
Thanks,
Gary

Hello, I have the same problem. For the 2605 Printer is only the universal print driver available. Is seems that HP is to be lazy about making new 2008 driver.

HT3669 HP laserjet m1005 Driver not visible

I have updated all the HP Driver Softwares available through the ASU but I didnt see the driver of HP LaseJet M1005 MFP even though its listed in the supported printer's list.
I even downloaded the available driver from the HP website but still was unable to use the printer.
What use is a laptop if it can't even print documents.!!!
Please help!!

I found the following at HP Support on the web:
Products with HP driver for OS X 10.7 only at www.hp.com:
Some supported products do NOT have an update available through Apple Software Update (ASU). These models are only supported with a .dmg driver download available from www.hp.com. If you have one of the following products, go to www.hp.com/go/support to obtain the full feature Lion download.
HP Color LaserJet CM1015/CM1017 Multifunction Printer series
HP Color LaserJet CM1312 Multifunction Printer series
HP Color LaserJet CM2320 Multifunction Printer series
HP LaserJet Pro CP1020/CP1025 Printer series
HP LaserJet Pro M1005 Multifunction Printer series
HP LaserJet Pro M1130, M1132, M1134, and M1136 Multifunction Printer series
HP LaserJet Pro M1210, M1212, M1213, M1214, M1216, M1217, and M1219 Multifunction Printer series
HP LaserJet Pro M1522, M1536, and M2727 Multifunction Printer series
HP LaserJet P1100 and P1102 Printer series
HP LaserJet Professional P1600 and P1606 Printer series
Just follow the directions above to enable printing with your printer.
Hope this helps

LaserJet software/driver issues. Print and Scan Doctor doesn't work on scanning function of MFP.

Upon using the diagnostic utility HPPSdr. exe, only the select an action "Fix Printing" shows up and not the "Fix Scanning" option. Our printer is the LaserJet 3050 connected via usb running under Windows Vista32 on a HP dv8408us laptop. The scanning driver is HP imaging 4.0.4.0. There have been numerous problems with this scanning software/driver package which have been well illustrated on the HP forums. An update is sorely needed. All that HP customers really expect when we buy a product is that we get the functionality that we paid for and that we get support for the software and hardware for a reasonable length of time, I think that 5-7 years after the final production date of the product, at least, is reasonable. In the case of the 3050, the scanning has never worked right since day 1 because the scans are too light with signatures and time stamps showing up poorly. With the pnp driver installed it it almost impossible to scan in receipts, etc. The communication software Toolbox FX is needed to use the scan button on the machine, and since there are so many problems with this package with respect to system resource usage and connectivity, we can't use it and we don't get the walk up use of the scan button that we paid for originally. As Microsoft has updated the Windows OS, HP has failed to keep pace and we lose functionality of our equipment over time. The diagnostic utilities have supposedly been updated several times and the scanning portion of the MFP still doesn't show. Surely the wide base of installation of this product could justify the expense of some engineering time for an update to the software and drivers. If HP hopes to turn itself around, a commitment needs to be made towards engineering products that really work in the environments that its customers use them, or else HP will merely be regarded as marketing company that is only concerned with selling the next thing without respect to customer retention.

VisionAiry,
Thank you for your response,
     There have been problems with the software and drivers for the LaserJet MFP/AIO machines which have been well illustrated by many users on here for several years. What is shocking is the unwillingness of HP to address these issues at an engineering and design level. This is the level in your organization that these problems need to be addressed at, not at the marketing and customer service level. The software/driver package has never really worked right ever since the 3050 - 3392 series was introduced back in 2006. The scanning drivers in the pnp drivers don't work, and never have, because of frequent communication problems. Someone never bothered to check if a blue ink signature would scan. I and several others have reported on these issues. What I have discoverd, through much trial and error, is that the full software package upon installation with only basic drivers installed using the check boxes in the menu, actually installs differently than the pnp driver. Who would have thought this? So now the machine scans OK.
     My PC really appreciates not having the ToolboxFX installed. ToolBoxFX Error messages and crashes have been well documented on here. This is an application that puts an unnecessary drain on system resources. The only problem is that now the use of the Scan button on the machine is taken away so I don't get the walk up use of the scan button that we paid for in the original design. Why is the scan button function tied to the defective ToolboxFX software?
     As far as printing goes, after carefully deleting the original print drivers, I use the PCL 5 and PCL6 UPD drivers. They work a lot better than the original print drivers ever did. But what about scanning? The scan driver on the 3050 dates all the way back to 7 2007. Scanning is an integral part of the functioning of most offices nowadays, but it is an afterthought at HP. Why would a driver, software or diagnostic package only address half of the capabilities of a machine?
     When I went on the vacation recently, I tried to use my PCL 5 and PCL 6 drivers on my relatives 2009 OfficeJet 7310 and it wouldn't work at all. I had to spend 2 hours with multiple failed attempts to install the full 7310 package on my PC. Installation problems and repeated attempts are a constant theme with HP software. The very term Universal Print Driver is misleading because it won't work on many of the HP products out there. The product listing for the UPD, I only recently discovered on here, with help, because it was so buried on the UPD information page.
     The LaserJet 3050 at $300 from Staples wasn't the most expensive printer out there, but it wasn't the least either. It is actually a pretty nice piece of hardware. I have invested over $1,500 in marked up toner since I've had this machine. HP needs to do better for us.

HP LaserJet CM1415fnw Driver is unavailable

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