HP LASERJET M1136 MULTIFUNCTION PRINTER-----SCANNER NOT WORKING

I HAVE RECENLTY PURCHASED HP LASERJET 1136 MFP. PRINTER IS WORKING FINE, BUT SCANNER IS NOT WORKING. HOWEVER PHOTOCOYING ACTION IS PERFECT. I GUESS THERE IS SOME ISSUE WITH THE DRIVER THING. CAN ANYONE PLEASE ASSIST ME FOR THIS???
I HAVE PREVIOUSLY OWNED DESKJET SERIES, IN WHICH SCANNING AND PRINTING BOTH WERE WORKING FINE.
THANKS IN ADVANCE.

Hi virendrapawar11,
Thank you for providing that information.
Are you signed is a the Administrator of that computer?
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided this document, just to make sure these are the same ones you had checked.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
Once the WIA is working properly agian on the computer, most likely you will have to uninstall and reinstall the printer software.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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HP LASERJET M1136 MULTIFUNCTION PRINTER-----SCANNER NOT WORKING

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