HP LaserJet M1217nfw MFP used to print wirelessly, now won't

At some point the printer stopped printing wirelessly. I completely uninstalled and reinstalled the software from DVD, and have run "wireless" setup several times. It will only print through a USB cable. ScanDr only reports that it can't communicate with the printer. The wireless network works fine, though we are also unable to print wirelessly to a different printer when both used to work. I don't know if this is a software/printer problem or a Windows 7 problem (i'm on an ASUS laptop) or a Kaspersky problem or a router problem or what. Have wasted hours trying various suggested solutions and nothing so far has made any difference.

Hello JBC666,
I understand that you are having an issue with printing wireless from your M1217nfw. I can understand how frustrating this can be. I would like to confirm a couple of things with you to get better understanding of your setup.
1) How far away from the printer is the router?
2) Has there been an recent changes that could have caused the issue?
As well printing a network test report, is an excellent option to find out if there is any issues with the connection at all. I have included the following steps to print the test.
1) Press the wrench button
2) Press the right arrow until you see Network Config
3) Press Ok
4) Press the right arrow until you see Network Test
5) Press Ok
1) Does anything fail on this test?
2) What is the signal quality?
3) Are you able to view the printers embedded web server?
   Steps to accessing the embedded web server
   1) Open up your internet browser
   2) Type the IP address (from the test report) into the address bar
   3) Press Enter
Thank you.
I worked on behalf of HP

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LaserJet m1217nfw mfp - wireless printing keep failing / dropping off on Mac OS 10.7.5

I have installed my LaserJet m1217nfw mfp at least 4 times in the past month using my Mac that's running on OS 10.7.5. The first time was with the CD that came with the printer, and the last 3 times was with the latest software downloaded from HP.
Each time, the wireless printing is set up and works without problem (using these official HP instructions: http://www.youtube.com/watch?v=48mLZoRjJm0). But a few days later, when I try to do the wireless printing again from the same Mac, it can't find the printer on the network. And nothing about the network or router has changed.
It's quite frustrating. I doubt installing it for the 5th time is going to solve the problem once and for all.
Any ideas much appreciated!
Thanks
This question was solved.
View Solution.

Hello SC_W,
The IP address can be fixed by going to Setup > Network Config > TCP/IP Config from the printer front panel.
Then select Manual and set the IP as manual.. I would using an higher value to avoid IP conflicts (e.g. if the current IP is 10.0.0.1, change only the last part to 10.0.0.20 so the address will remain and won't be used by other devices when the printer is powered off.)
Although I personally doubt it will help assigning a fixed IP as Mac OS X uses Bonjour hostname to communicate with the printer (which is fixed) and not athe IP address as Windows uses.
Additionally, as Apple products uses Bonjour, I could see some discussions on this matter for the Home Hub 3.0.
Below is an example:
https://community.bt.com/t5/Other-BB-Queries/HomeHub-3-Apple-Bonjour-not-working-for-AirPlay-AirPrin...
If setting a fixed IP does not help, try the folowing to isolate the problem and ensure if Multicast packets transfer may cause the issue:
From your Mac go to System Preferences > Print & Scan, click the Plus sign and then click the IP tab.
Select the HP Jetdirect Socket protocol and type the IP as the address value.
Add the printer, you will see an additional print queue listed as the IP address.
Keep using this queue for printing and let me know if you may se any difference for this print queue..
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Cannot print using RDP, with a custom page size ,on HP Laserjet M1217nfw MFP

Dear Team,
i have on the server win 2008 R2 standard , i have installed the drivers of HP Laserjet M1217nfw MFP printer ,
on the client i have win pro 7 SP1.
i need to print through RDP the documents generated in my application which i access remotely using RDP.
i know the printer drivers are installed on client and server both.
the issue is of creation of custom pages to print the document in proper format so that it prints in the client PC with proper formatting.
we are currently successfully printing on HP Laserjet P3015 printer but at a different location. and i have 5 branches still to be able to print this document from the application,
I need you advise and assistance as to how do i go about achieving my objective with this printer,
Thanking you in advance
regards
Vibes

Hello JBC666,
I understand that you are having an issue with printing wireless from your M1217nfw. I can understand how frustrating this can be. I would like to confirm a couple of things with you to get better understanding of your setup.
1) How far away from the printer is the router?
2) Has there been an recent changes that could have caused the issue?
As well printing a network test report, is an excellent option to find out if there is any issues with the connection at all. I have included the following steps to print the test.
1) Press the wrench button
2) Press the right arrow until you see Network Config
3) Press Ok
4) Press the right arrow until you see Network Test
5) Press Ok
1) Does anything fail on this test?
2) What is the signal quality?
3) Are you able to view the printers embedded web server?
   Steps to accessing the embedded web server
   1) Open up your internet browser
   2) Type the IP address (from the test report) into the address bar
   3) Press Enter
Thank you.
I worked on behalf of HP

HP LaserJet M1217nfw MFP printer

I have a HP LaserJet M1217nfw MFP printer durning install it will not intall with my wifi... Says there is no WPS

Do not use WPS to install the printer. In fact WPS should be disabled in the router for security purposes. Install the printer manually following the instruction for Infrastructure network in the manual.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP AiO remote doesn't recognize 3rd party toner as compatible in LaserJet M1217nfw MFP

Hi,
I have a HP Envy 17 running Windows 8.1, a MacBook Air, an iPhone and a HP LaserJet M1217nfw MFP. I recently replaced the toner with a 3rd party replacement cartridge and while the printer does give me a "supply memory error" I am still able to print just fine from the Mac and my phone. I am unable however to print from my Envy. The HP All-in-One Remote app in Windows 8 gives me an "incompatible cartridge" message and says there are no solutions availble. Is there a work-around to this?
I am not very good at Windows 8....
Thanks

Hi Thaddeus,
Although the printer may resoponse to some commands, a supply memory error is an error state about the used cartridge.
Due the error message on the screen the HP AIO Remote recognize the cartridge as incompatible, that cannot be bypassed
with any settings, resolving the issue which cause the error message is the only key to resolve a such.
If the HP AiO Remote fails to print in such condition the only solution is to fully resolve the condition by following the steps listed in my previous post.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

LaserJet Pro MFP M125a not printing

Hi,
my relatively new LaserJet PRO MFP M125a stopped printing today. Scan function is still working. All lights are on. Cannot print test page. When I try to print Word or PDFdoc, spool is empty, no job is waiting.
Uninstaled all HP software and drivers, cleaned registry, installed it again. Nothing. Changed USB cable, it worked for few pages, then turned off. When I turned it on, problem is here again. Changed USB cable again, but no luck.
Windows is fresh, new HP drivers...
Help is needed.
Best regards,
Nikola

Hi @MaletaBG,
I would like to help you with getting the printer, printing again.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
HP Color LaserJet Pro MFP M176n Printer, and HP LaserJet Pro MFP M125, M126, M127fn, M128fn, and M12...
Please try the steps in this document to see if it will help resolve this issue.
HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will...
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you appreciate my efforts, please click the Thumbs up button below.
Thank You. I look forward to hearing from you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I am trying to set up using my printer wirelessly through airport. I have a macbook and my husband can print wirelessly from his Macbook Pro but I can't. What do I have to do to set mine up? The printer is an Epson R2400

I am trying to set up using my printer wirelessly through airport. I have a macbook and my husband can print wirelessly from his Macbook Pro but I can't. What do I have to do to set mine up? The printer is an Epson R2400

Is there a cd that came with the printer?
If so, put in the cd and that will help you set it up.
If not, I think macs come with a program that helps you set up printers.
Also make sure that the printer is connected to the same network.
Make sure the printer is on.

HP LaserJet M1120 MFP will not print on wireless network with Windows 8.1 operating system

The printer worked on the wireless network with Windows 8.
I have been advised that it does not work with windows 8.1 because a driver is required. However this is not available to download.
It is ridiculous that by having the latest operating system I am unable to use the HP printer on the wireless network
When will HP have the driver to download?

Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Unable to use scan with networked HP LaserJet M1536dnf MFP using Mac OSX, but able to print.

Thanks for any help.
I'm using an HP LaserJet M1536dnf MFP.
It is networked wirelessly via an Apple Extreme and prints just fine over the network but will not scan.
Yet, it scans just fine when I move the printer's USB cable from the Extreme directly to the MacBook Pro (a bit of a hassel).
When I try to scan over the wireless network, I'm able to go through the scan driver interface and see the printer, but when I click on "Scan", I recieve this error message:
"Scanner communication cannot be established."
"HP LaserJet M1536dnf MFP is currently unavailabe. Ensure cables are connected.. etc."
I'm running OSX 10.8.3 on an old MacBook Pro (2008)
MacBookPro3,1
Processor Name:   Intel Core 2 Duo
Processor Speed:   2.4 GHz
Number of Processors:   1
Total Number of Cores:   2
L2 Cache:   4 MB
Memory:   4 GB
Bus Speed:   800 MHz

Hello, DP Photo, sounds like a scanning issue with the software. To start I want you to completely remove the software and then reinstall the programming from the packages available on the website I am going to link you to below. Use the full-feature software if available.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3974279
Try that and let me know how it goes!
-Spencer
PS I hope you are having a wonderful day!

LaserJet M1120n MFP - Problems with printing over Wireless Network.

Hi. I have recently purchased a HP M1120n MFP printer. There are three wireless laptops (Vista, & XP Pro) that use this printer via a DrayTek Vigor 27000GE wireless router, then via cat 5 cable to Ethernet on printer.
All three laptops can print, but sometimes the print queue backs ups. The top print job will say "Printing" but it can say this for hours! Then if I delete the print job, it will say "Deleting" - but nothing happens. The only way to clear it is to reboot the laptop.
Firmware datecode is 20080228.
If I connect via USB cable directly to the printer it works correctly.
Any ideas to help resolve this frustrating problem?

The bottomline is that this printer has no way of connecting other than a straight USB connection. In order to make it wireless you have to have a device that will give it an network IP address. The printer by itself can not do this.
The only way to get this printer on a network is to buy a SEPERATE USB Printer Server. Or, buy a separate router, like I said, that has a USB connection on the back that will support printers.
You can not connect it the way you want as it stands right now.
However, call your ISP and have them set it up IF their Gateway device has a USB connection and really can support a printer. It is their issue.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HELP! Cannot set up HP LaserJet M1217nfw MFP

I just purchased an HP LaserJet M1217nfw multi-function printer and am not able to install a driver on my Mac. I am using the latest MacBook Pro 17" with Mountain Lion.
The printer is working. I also have access to a PC and I have configured it wirelessly on an AirPort network. The printer works fine. But when I try to add the printer to my Mac via system preferences I am given this message:
"The software for this printer is currently unavailabe. Please contact the printer's manufacturer for the latest software."
And when I ignore that and hit the "Add Printer" button, it shows the printer on my wireless network, but will not find a driver for it. I have installed the driver from HP, and still nothing.
Any help would be greatly, greatly appreciated.
Thank you.
Kirk

While we all have MacBooks in this forum most of us don’t run Mountain Lion. There's a Mountain Lion Support Community where everybody has Mountain Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/os_x_mountain_lion

Hp laserjet m1132 mfp can't print from remote desktop

Hi, i've installed HP LASERJET M1132 MFP in my PC with windows 7 ultimate 32 bit and it works fine. But when i connect using remote dekstop with our Windows server 2008 r2 64 bit. its not printing. error "test page failed to print , would you like to view the print troubleshooter for assistance?" and it doesnt solved the problem.
please help

Thank you for your interest.
The situation is a bit different than the picture. Windows Server 2008 R2 is available through the WAN. LAN is plugged into the PC-1, PC-2 and Konica Minolta printer. HP LaserJet M1120n MFP is connected via USB to the PC-1. OKI ML 3320 printer is connected via LPT also to the PC-1. PC-1 has access to Konica Minolta printer via the LAN. PC-2 also has access to Konica Minolta printer via the LAN. PC-2 is also available for PC-1 HP and OKI.
It seems to me that I found the explanation for the printing problems - some of "my" printers are simply not compatible with Windows Server 2008 R2. I found on the net the following information:
http://www.windowsservercatalog.com/item.aspx?idItem=cdde267a-800d-2d9f-1f0c-225cabd6838e&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=31df9819-ca52-4684-dc3b-8e31b70c77d7&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=6475235d-8dbb-9e95-11dc-3575d569acc2&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=59731747-9976-8d51-dcbb-7664cbc17a89&bCatID=128...
I think I can close the topic.
(translated from Polish into English using Google translator)

HP LaserJet M1132 MFP does not print from a remote desktop

Hi,
I have a HP LaserJet M1132 MFP (product number CE847A) connected to a PC (MS Windows XP Home Edition + SP3) via USB. There is no problem with the printer. However, when the connection using Remote Desktop (it's set to use local facilities and resources, or in my case, printers, and serial ports) to the server (MS Windows Server 2008 R2), I can not even print a test page from a remote desktop.
Error message: "Print a test page failed. Do you want to display a tool to solve problems with printing to get help?"
But it does not lead to nowhere, as expected is access to the internet, and I have not it from a MS Windows Server 2008 R2.
The same error is for the HP LaserJet M1120n MFP.
I have installed on my PC other printer - old OKI ML321 (needle) connected to a PC using LPT cable and network printer Konica Minolta 1690MF (in another room). In both of these printers can easily print a test page from a remote desktop.
Please help me.
This question was solved.
View Solution.

Thank you for your interest.
The situation is a bit different than the picture. Windows Server 2008 R2 is available through the WAN. LAN is plugged into the PC-1, PC-2 and Konica Minolta printer. HP LaserJet M1120n MFP is connected via USB to the PC-1. OKI ML 3320 printer is connected via LPT also to the PC-1. PC-1 has access to Konica Minolta printer via the LAN. PC-2 also has access to Konica Minolta printer via the LAN. PC-2 is also available for PC-1 HP and OKI.
It seems to me that I found the explanation for the printing problems - some of "my" printers are simply not compatible with Windows Server 2008 R2. I found on the net the following information:
http://www.windowsservercatalog.com/item.aspx?idItem=cdde267a-800d-2d9f-1f0c-225cabd6838e&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=31df9819-ca52-4684-dc3b-8e31b70c77d7&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=6475235d-8dbb-9e95-11dc-3575d569acc2&bCatID=128...
http://www.windowsservercatalog.com/item.aspx?idItem=59731747-9976-8d51-dcbb-7664cbc17a89&bCatID=128...
I think I can close the topic.
(translated from Polish into English using Google translator)

Laserjet x64 mfp not fully printing

our printer is not printing a full page it has marks from the ink on the edge. There is about 3 inches it is not printing. We have tried everything we know of. we have a laserjet 400 MFP M425 PCL 6
Thank you,
Dawn

Hello pbnair.
Welcome to the HP Forums! I understand your Laserjet 100 Color MFP is stating "Not Connected".
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection, as this could resolve your issue.
Please inform me your troubleshooting steps.
Looking forward to hear from you.
I worked on behalf of HP.

MacBook Air connected to a Laserjet Pro MFP but not printing

Hi, I am trying to print from an HP LaserJet Pro MFP M-125a which is connected to a MacBook Air via a USB cable. The software has been downloaded and the print job window is always showing as if it is in the process of printing the print job given but no printing is issued and the print job is seen as done. Can you please tell me what's wrong why the print outs are not coming out?
This question was solved.
View Solution.

Hi @Lilium ,
I see that you are having issues printing through the USB connection. I would really like to be able to help you resolve this issue.
Did you download and install the full software solution or run the Apple Upates?
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (LaserJet Pro MFP M125a )
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
How is the printer name listed?
If the issue persists, please try the following steps:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet M1217nfw MFP used to print wirelessly, now won't

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