HP LaserJet M1522nf Multi Page Scanning Issues

OS: Win 7 Home 64bit
When I try to scan documents in PDF format on the multi page scanner, the pages does not feed into the scanner. The wheels on the scanner just turn. It is almost as though the printer does not recognize there are pages in the multipage scanner. I do not experience any problems whatsoever with the flatbed scanner.
Being stationed on Afghanistan it is not simple a case of taking it to the closest technitian.
I have restarted the computer, the printer, Adobe PDF but nothing solves the problem.
Then I also get a message: "HP FX Toolbox has stopped working." when I start or restart the computer. How do I fix this problem?
Appreciate the help.

Hi Sam (SamK24),
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this by clicking the following link: Printers - LaserJet.
Hope this helps, have a good one!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

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@adhiroop_hp
Have you tried using the HP Scan and Capture app that you can download from the Windows 8 store? This will give you the option of muti page scan and saving as pdf.
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I am an HP employee.
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Hi Sam (SamK24),
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this by clicking the following link: Printers - LaserJet.
Hope this helps, have a good one!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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Hi,
Try turning the printer off and on again, then check for any difference.
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hello @txrun ,
Welcome to the HP forums.
I understand that you would like to scan multiple pages into on PDF document.
I would like to help.
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Are you using Apples Image Capture or HP Scan?
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Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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{Personal Information Removed}

Hello MN42
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http://whatsmyos.com/
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If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet M1522nf Multi Page Scanning Issues

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