HP laserjet P1006 response form HP support

I really like my P1006 as it is small, quiet and easy to use and also prints envelopes well without too much bother. It will NOT print since I upgraded to Snow Leopard despite loading the newest drivers on HP web site. See the response below from HP - gather from your mail that you are unable to use the printer after upgrading to Mac OS X 10.6 Snow Leopard.
I realize the importance of the issue and will make sure that I give you appropriate information.
Currently, there is no full feature software drivers for this unit, compatible with Mac OS X 10.6 Snow Leopard.
HP is always looking to improve and expand our product line. As a technician, I am unable to provide information on future products or improvements until they have been officially released by the company.
Any software release will be updated on the HP website:
www.hp.com/uk
HP does not announce product releases before the official introduction date because HP does not want to set customers' expectations and then not be able to deliver a product.
Unfortunately, we at Technical support do not have an estimated date from the software team. I apologize for any inconvenience that this may have caused. But I can assure you that it should be available anytime in the near future.
The information I have provided should answer your question. If you have further questions, please reply to this message. We will be happy to assist you further.

Zapdoc,
Unfortunately I can tell you that engineering doesn't have a date either. We are working through the issues as quickly as we can and will get the drivers posted to Apple and on HP.com as soon as we can. Given the current state of things, I hope the drivers will be available in the next 2-4 weeks, but until all the testing has been passed and the drivers are in the release process I really can't commit to anything.
And don't worry, I'll post updates in my FAQ thread and as many of the numerous P1006 threads as I can once I know more.
Just trying to help.
Andrew

Similar Messages

  • HP LaserJet P1006 not printing

    Just connected my HP LaserJet P1006 to the USB port of my wireless router. When I tried to print my computer went on the Net to download the printer driver. I tried printing again. I got the print dialog box, selected the printer which was connected to my wireless router, and clicked on “Print” button. The HP printer app starts and reports that the page was completed but the printer just sat there with no output and no error message on the computer either. The printer works fine when I print from my MacBok Air. What am I missing?
    1.HP LaserJet P1006
    2. MacOSX 10.5.8
    3. No error messages
    4. Just installed printer
    This question was solved.
    View Solution.

    What brand and model is the router?
    It does sound like the issue is isolated to one Mac system since it works from the other.
    Reset the Mac printing system exactly as outlined in this document from Apple.  
    Next, install the full featured driver from HP.  This driver package includes support for OS X 10.5. 
    This should reset the printing system and remove any software that may be causing a conflict.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP printer has stopped working - Laserjet p1006

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    Update:
    The printer is installed and driver has been picked up by Windows but every time I try and print something, it gives me an error that the document could not be printed.
    Any suggestions

    Really Thanks God
    i Found solution of this problem Randomly only by praying
    The solution
    Connect The p1005 printer to a pc have windows 7 and print a page with it and get the cable connected to windows 8 after that and go to control panel > hardware and sounds > Device and printer > hp laser jet p1005 Right click > Printer properties > ports > uncheck bidirectional support then press ok and print ,, it works
    Note : after doing the pervious steps if u turned the printer off u will need to connect it to windows 7 pc again and print and connect it to windows 8 it will work without the pervious steps //
    it seems like if windows 7 gives it information that is reseted after turn it off
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  • HP LaserJet P1006 Print very slow with Windows 8.1

    I have an HP LaserJet 1006 that is installed on Toshiba Laptop running Windows 8.1 and was working fine even from time to time it stop working at all, then I have to remove the software and then reinstall it again and then it works fine, last time I downloaded the Windows 8.1 Driver for the printer.
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    Please any one can help with that?
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    Waleed;

    Hey @wmowafi,
    Welcome to the HP Support Forums!
    I understand that you're experiencing a slow printing issue on Windows 8.1 when printing to your HP Laserjet P1006 Printer. I would like to work with you today at resolving this issue. Now the only driver available for your product on Windows 8.1 is a hostbased plug and play basic generic driver. Therefore, there is limitations for what can be done for troubleshooting. As you stated, you have already attempted an uninstalled and reinstalled of the driver to no avail. I'm going to suggest some further steps and tools to resolve this issue for you.
    Step 1: Uninstall Your Printer:
    Disconnect your USB cable
    Click the following link: Fix problems that programs cannot be installed or uninstalled to access the Microsoft Uninstall Tool.
    Once the website opens, select Run Now on the right hand side
    Allow the Tool to run.
    When prompted choose Uninstall
    A list of programs should populate and you're looking for the Laserjet. It may appear as LJ P1000 series. Please select the Laserjet series and Uninstall it.
    If the Laserjet doesn't show in the list of programs than your Windows 8.1 computer does not see the Laserjet driver as properly installed.
    Step 2: Clear the Temp Files:
    Launch your Start screen by right clicking on the Windows icon on the bottom left of your screen or by select the Windows button on your keyboard located to the right of the Ctrl button.
    Once the Start screen launches, type the word Run
    Click on Run to launch it
    In the Run box type %temp% and select OK
    Once the Temp folder opens, hold down Ctrl + A at the same time on your keyboard and everything will highlight in the folder. Select 'Delete' on your keyboard. Don't worry, no files or folders on your actual computer will be removed during this process. If a file is still be used on your computer you will get a pop up to 'skip' the file
    Once the Temp folder is emptied of its files, close the window
    On your Desktop, right click on the Recycling Bin and left click on 'Empty Recycling Bin'
    Restart you computer
    Step 3: Reinstall the Laserjet P1006:
    Please keep your USB cable disconnected
    Click on the following link: HP LaserJet P1000-P1500 Hostbased Plug and Play Basic Driver
    The driver page for your product will now launch
    Select Download and allow the download to Run
    Once the download is complete an extraction will automatically run and once completed the installer will launch
    Run through the step-by-step on screen instructions.
    Please do not plug in your USB cable until prompted
    Ensure that your USB cable is plugged in from the rear of the printer directly to the computer. Avoid extenders or docking stations as they can cause printing and communication issues.
    Test printing!
    Please let me know if the steps I've provided resolve your issue. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • HP Laserjet P1006 won't print "Printer Offline"

    My hp laserjet p1006 won't print and the error message says "printer offline". The printer does show up in System Profiler. The printer is on, and connected via USB. Ready light on printer is on. Sometimes the orange light blinks but is mostly off. I tried different USB ports (eliminating the hub) and switched out the USB cable. Restarted computer and printer, updated driver and repaired disk permissions. I recently switched to Snow Leopard but the printer has printed since I switched numerous times.
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    Ken Spiker wrote:
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    People are having a variety of problems. It may be because of permissions, previous versions of the HP software that was installed and not deleted. Since there wasn't support for this printer on Snow Leopard until the 2.2 update, it's hard to guess what the issue was, but you're not alone - read some of threads here.
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  • Hp laserjet p1006 is not being installed on window server2008 64 bit

    hp laserjet p1006 is not being installed on window server2008 64 bit

    Hi,
    The printer is not supported on Windows Server 2008, only the operating systems listed below are compatible:
    http://support.hp.com/us-en/product/HP-LaserJet-P1000-Printer-series/3435682/model/3435683/drivers
    The latest supported server OS is Windows 2003. any newer Server OS is incompatible with the printer.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Laserjet P1006 suddenly quit printing wirelessly - in between print jobs. Instantly.

    Hi - 
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    I have tried shutting everything down (computer and printer, even wireless router)  and turning back on.
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    This question was solved.
    View Solution.

    Hi,
    Teh Laserjet P1006 is a USB only printer and does not provide any wireless connection:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01173154&tmp_task=prodinfoCategory&cc=us&dlc=en...
    May you connected the pritner to a print server (a USB port of a router, etc.) in the past? yje specific model does not support any connection without using a USB.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Help! I am having problems printing to HP LaserJet P1006? How can I get it to work?

    Hey All! I have an old iMac that I am having a few issues with getting it to print with my HP LaserJet P1006. It will print from MS Word, but not any other program. Whenever I try to print from any other program (Excel, Preview, Firefox browser) it says that the print job has been stopped, and if I try to restart it  or resend it to the printer, it simply stops it again and I have no idea why. I have already tried all of the basics (restarting my computer, reinstalling the driver, unplugging and restarting the printer, etc) and am at a loss. Does anyone have any suggestions?

    Might try these two...
    Mac OS X: About the Reset Printing System feature ...
    http://support.apple.com/kb/HT1341?viewlocale=en_US
    Might try Printer Setup Repair 5.1...
    http://www.fixamac.net/software/index.html

  • Installation Software for HP Laserjet P1006 on Mac OS 10.8 Mountain Lion

    I just need installation software for the HP Laserjet P1006 for OS 10.8 Mountain Lion.  The CD which was originally used doesn't work for Mountain Lion.  I have only another HP printer on the network (OfficeJet Pro 8600) and need to reinstall software to make the HP LaserJet P1006 work again.  The original driver software was inadvertently deleted.  I've bee through the Support pages but none address this particular issue.
    This question was solved.
    View Solution.

    Download and install this: http://support.apple.com/kb/DL907
    Restart your Mac.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • MAC computer with OS 10.6 and Laserjet P1006 printer problems

    HP says:  The following HP LaserJets were not supported with the initial Mac OS X 10.6 release. HP is committed to providing Snow Leopard driver support for these models, and will provide updated information and software from www.hp.com/support .
    HP LaserJet M1005 series
    HP LaserJet P1006
    HP LaserJet P1505
    Where is the driver for LaserJet P1006 (B&W printer)?  I upgraded to Snow Leopard 10.6.7 and now my HP LaserJet printer does not print.  It says printer is off-line.   Neither HP nor Apple has support.  Thank you.  

    I am having the same problem.   Mac 10.6 & LaserJet P1006

  • HT3669 HP LaserJet P1006

    tengo una impresoraHP LaserJet P1006 instalada en un cpu con windows xp y la tengo compartida en la red y quiero instalarla en mi mac os x 10.8, la logera reconocer en la red pero no consigo en la lista de impresora este modelo para porder agregarla como hago?

    Hi,
    The printer is not supported on Windows Server 2008, only the operating systems listed below are compatible:
    http://support.hp.com/us-en/product/HP-LaserJet-P1000-Printer-series/3435682/model/3435683/drivers
    The latest supported server OS is Windows 2003. any newer Server OS is incompatible with the printer.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP laserJet P1006 not working on Windows 10. Please help

    HP laserJet P1006 not working on Windows 10. Please help

    Hi,
    Try installing the windows 8.1 drivers from HP's support site, those are more likely to work.
    For any issues clarify your OS version, is it 32 or 64 bit?

  • HP Color LaserJet Pro MFP M177fw - PostScript support?

    Hi,
    I'm looking to purchase a new printer/scanner/copier(/fax is a nice to have, but not mandatory), and I'm deciding between the following models:
    HP LaserJet Pro 100 color MFP M175nw
    HP Color LaserJet Pro MFP M177fw
    PostScript support is important for me, and I know that the 175 has this.  However, I'm not sure about the 177, even after digging through several web pages and documents.  Here's what I found:
    - The main specs page for the 177 says that it supports "PCLm".  I'm not familiar with this PCL variant, so I don't know how it compares to PCL5 or PCL6, etc.  I was unable to find more information on "PCLm".
    - The "Software Included" section of Page 2 of the PDF datasheet for the 177 mentions "HP PostScript" driver.  This is the only place where I've seen any potential indication that the 177 supports PostScript.  This section also mentions a "PCLmS" driver.  I could not find any further information on "PCLmS".
    - The  for User Guide the 177 only mentions PostScript in a section that refers to ePrint.  However, it does not imply that the 177 itself supports PostScript.
    - The Product Specifications page (in the Support section of the HP site) for the 177 has a "Printing Specifications" section which lists only "PCL3 GUI" next to "Device languages".
    I'm guessing that the 177 does not support PostScript, but does anyone have any more definitive information?  Also, is there a description of PCLm / PCLmS somewhere?
    Thanks!
    This question was solved.
    View Solution.

    Hi Clent
    Here is some information on both printers.
    Here is a url for the printer specifications for the Color LaserJet Pro MFP M177fw
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03901180&tmp_task=prodinfoCategory&cc=us&dlc=en...
    Data Sheet also.
    http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
    Fonts and typefaces Depend on Operating System fonts and typefaces.
    Print languages
    PCLm
    Laserjet Pro 100 color MFP M175nw
    http://www.shopping.hp.com/shopping/pdf/ce866a.pdf
    Print languages
    HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF (v1.7), AirPrint™ compatible
    Hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Laserjet P1006 is not working on Windows 7 (64-bit).

    I lost my original CD-Driver and I tried to download the CD-Driver on HP website but it doesn't work when I click printing.  It seems that my HP Laserjet P1006 is not working on Windows 7 (64-bit).
    Can anyone give me a link that works for installing driver for HP Laserjet P1006 for Windows 7 (64-bit)?  
    Thanks for helping!

    Hi @achieverone ,
    I can help you with finding the drivers for the Laserjet P1006.
    Just to clarify, you were able to install the printer software, but it just isn't printing correct?
    Here are the two drivers available for Windows 7 64 bit.
    HP LaserJet P1000-P1500 Hostbased Plug and Play Basic Driver.
    HP LaserJet P1005/P1006/P1500 Printer Series Full Feature Software and Driver.
    Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
    Open and close the lid five times quickly. It should print off a page with black lines on it.
    Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
    What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Laserjet P1006 does not print in windows 7 x64 even though the status of the printer is "printing"

    HP LaserJet P1006
    Windows 7 64-bit
    No error message
    No changes made to system, it never worked after installing Windows 7 64-bit
    - printer properly installed and recognized as ready when plugged in
    - when trying to print everything goes normal: document added in printer queue > printer status changes to printing
    - but it just stays in "printing" for a few minutes and then it acts like it successfuly printed the document, showing to error, clearing the queue and going back to ready status
    - and no page is being printed
    - the printer harware works, because on other operating systems is has no problems (tested on two other computers): with other OS it works but with windows 7 x64 it doesn't work on another computer either
    Can anyone help me with this? 

    HI,
    Look at Wifi Guy's post on 10-15-2009, titled Solved Photosmart C7280 All in One.  Worked for me.  Had been running around in circles for the last two weeks.  Hope it works for you.
    Good luck!

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