HP LaserJet P1102w Fails to Connect Wirelessly

I am having difficulty connecting my MacBook Pro retina to my HP LaserJet P1102w printer. It works wonderfully when I have it connected via USB, but I can't get it to see my computer.
I've tried all of the installation suggestions on the site here, but nothing has worked. I've printed off a "Self Test / Device Configuration" page. It says that my wireless is "Enabled," my communication mode is "Infrastructure," my SSID is set to my personal SSID, and that it has an authentication of "WPA/WPA2."
Whenever I go into Printers & Scanners in my system settings and try to add the new, wireless printer, I am only given an option of USB. The Bonjour version of my printer is not available. If I disconnect from USB, the printer goes offline. Yet, despite all of this, the blue, wireless light remains on the whole time like it's connected.
I have a Belkin router Model F5D7234-4 V4. I am running OS X 10.9.3 on a 15" MacBook Pro with Retina display.
If anyone else has had this same sort of problem, I would greatly appreciate it. Thanks a lot!

Hello Montasaurus, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

Laserjet p1102w can't connect to the network

I am trying to connect my laserjet p1102w printer to the wireless network, numerous times, and it still won't work! I have chatted with hp for three times already, uninstalled and installed software, and looked at the manual from cover to cover. Can anyone please help me connect my computer to the network, anything I have tried does not work.

Well now we know what the issue is. You are not connection to your wireless router via SSID and password.
Go here.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=4110396&cc=us&dlc=en&lc=en
and download the Getting Started and User guide. Page 7 of the User guide is where you want to start. You may have already done all this... but you have not detailed anything yet so I don't know. Keep the USB cable disconnected and start the CD. It should prompt you to plug in the USB cable. If not, plug the USB cable in and start the CD again. Now detail each step and let us know where it fails at please.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HP LaserJet P1102w can't establish wireless connection

I am trying to establish a wireless connection between my Mac (OS X 10.7.5) and printer. I have followed the instructions on the hp website, up to the point where I open "Open Printer Utility" and click on "HTMLConfig". However, every time I click on "HTMLConfig", the window closes and takes me back to the printer set-up window.
Is there another way I can connect wirelessly? Are there settings somewhere else I need to change?
Thanks

Hi @jaudrey,
Sorry to hear you are having issues setting up the printer on the wireless network. I can help you out with that today.
Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Issues with the HTML config not opening, please do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, it should open up the Embedded Web Server for the printer to configure the wireless, then click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected and alpha or numeric is chosen) Apply settings.
You should get a solid blue light on the printer in about 1 minute.
Then delete the USB driver and add the network printer:
Click on the Apple.
Click system preferences.
Click the print and scan icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w bonjour)
Test the printer.
If you are having issues getting a IP address, check your network Encrytion type.
Go go to the Apple/system preferences/network/click the advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select applications, utilities, keychain access, double click the network name,
check the box to show the password,type in your Mac password to view it.
(some networks have a shortcut password setup)
Let me know how you make out.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Laserjet P1102w - unable to connect and update wireless settings

Hello, I'm hoping someone can help me with this. I have a laserjet P1102w, which was working beautifully on my wireless home network. I recently changed the network configuration and router. I need to update my IP address in the printer settings.
I am running on Windows 7, and when I connect to the printer with a USB cable, the computer recognizes the printer but it does not appear in the control panel. I have updated all the software (and flash) successfully on the printer, and still nothing.
I tried this on 3 different computers, still the auto-run software does not appear, nor am I able to access the printer software. I've changed the cable and nothing.... Thanks for your suggestions.

Hi Mark-in-Calgary,
Download the full feature software and drivers from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-6&cc=us&dlc=en&lc=en&...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Laserjet p1102w fails to install

At first this printer(HP Laserjet 1102W) was great, installed and everything was fine. Then we moved and Centurylink changed my router. First my IPAD wouldn't hook up but we fixed that by changing the router "channel' to 11. Well now, I can't even get the printer to install on my computer (I know the router doesn't have anything to do with the computer intallation failure).
So, anyway, running Windows 7, 64 bit, have started and restarted, booted and rebooted computer and printer, reset network endpoints on printer, uninstalled the previous versions of the printer. used the CD, not used the CD, gone to the website and got the software directly off the web- nope- still won't install. Goes through the whole process and then I get a pop up that says Printer intallation failed. No printer was installed.
Usually I just have issues with getting it connected wireless but TODAY I can't even get it installed! This has never been an issue before. I have also even turned my Firewall off in case it was blocking something (like it was before during the wireless installation) but Nope, not the answer!
I really need to get some stuff printed. Even if I have to use the midevil USB cord!
Any help is appreciated!

I see you are having an installation issue with your Laserjet P1102w. I am guessing that this printer was installed previously on this computer, but now you need to reinstall to connect the printer back to your new network. Is this correct?
If so, have you gone through the process of uninstalling the previously installed software already? If so, then I would advise checking the Print Server Properties of the PC to ensure the driver has been removed for the printer. This can hang up many printer installations.
Click on the Start menu of the Windows 7 PC
Select the Devices and Printers folder
Click on any of the available printers in the list
Click on the option for Print Server Properties at the top of the window
Select the Drivers tab
Delete any drivers remaining for the P1102w in the list
Once the printer has been completely removed and software uninstalled, then I would download the latest drivers from the HP website and re-install. Click the link below to access the downloads page for Windows 7 and the P1102w.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-8&cc=us&dlc=en&lc=en&...
Let me know how it goes,
Jason
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

Just upgraded to mountain lion and my HP Laserjet p1102W won't connect

Just upgraded to mountain lion and my HP Laserjet p1102W to print (worked fine via USB with Snow Leopard; I never had set it up wirelessly, though had wanted to do so.) HP site said if printer worked with Snow Leopard nothing would need to be done; update of drivers would be automatic within Mountain Lion upgrade. No such luck. My Macbook Pro and HP Printer are not talking to each other. HELP, please!
I have a Macbook pro.
When I tried to print, I was told to get new drivers from HP. HP site says what I wrote above, that I need do nothing if printer worked with Snow Leapord. Also read that a new HP Laserjet would need to be connected only via Airprint. So, I have deleted the printer from the print queue, thinking that might help, but I can't find how to install it via Airprint?? After deleting the printer and having no luck with connecting wirelessly, I tried plugging in USB from printer to MacBook pro, too, thinking maybe that would help, but there is no recognition at all.
What am I missing???
Thanks!
Ani

Csound1 wrote:
John Blanchard1 wrote:
Are you not able to select AirPrint from the menu that lets you select the PPD?
Do you have the latest firmware?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4110396#N222
Airprint is for IOS devices and thus has no relevance to this issue.
Connect the printer to your Wireless Network and use Bonjour to detect nd connect it.
That's wrong. AirPrint is not just for iOS devices. Since HP doesn't provide drivers for this printer, they say to use AirPrint:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=219&product=4110396&sw_lang=

HP Laserjet P1102W - Not found on Wireless network

I have a HP Laserjet P1102W. The printer is on my wireless network and I am able to use the printer successfully on one computer. However I am tyring to set up the print on a new computer and it does not see the printer as an available printer...
The computer that is able to see the printer is right next to the printer that is not. Help!
Fran Thompson

Hello, sorry that you are experiencing this issue. Have you checked to make sure the new computer network is the same as the one the printer is connected to?
Check the static IP address and see if they are on the same network.
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Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

HP LaserJet P1102w will only print wirelessly if I turn the printer off and on again

I have 2 Laserjet P1102w that work fine printing through USB. However, I was hoping this printer could become the standard wireless printer for individual users in the office. I have setup 2 different printers wirelessly with their own static, reserved IP addresses and they are connected to our wireless access point (WPA). We have all laptops that are connected to the network via the same access point as well as through hard wired ethernet. In all cases, they are on the same subnet.
Once I connect any laptop to one of these printers wirelessly through either the "smart install" client or the latest regular installation exe off of HP's site, it will print fine initially. However, whenever I undock the laptop or even just wait a few hours, the connection will be lost and I cannot print. The queue just says "Error - Printing" when I print sometihng. No errors in the logs. The connection will come back if I turn off the printer and turn it back on. This is very annoying and will probably not be acceptable to the users.
So I wanted to do more testing and connected both printers to my laptop wirelessly and made sure they could print successfully. I opened 2 command windows and ran a ping -t on each IP address to see at what point the connection dies. The ping will reply until I undock and go from hard wired / wireless to just wireless.. then it will say "Destination unreachable" and I can't even access the web interface. Even if I redock to hard wired / wireless, I still can't print unless I restart the printer.
This happens on 2 different laptops with 2 different p1102w printers. Any clue as to what's going on here and how I can fix it?
Edit:
If I have both wireless and nic enabled, once I undock the laptop, the ping -t changes from replying to the ip of the printer, to replying to the address of the wireless adapter with "Destination host unreachable".
For example:
IP of printer: 192.168.2.95
IP of wireless adapter on laptop: 192.168.2.25
ping 192.168.5.95
Reply from 192.168.2.95
Reply from 192.168.2.95
*undock"
Reply from 192.168.2.25 Destination Host Unreachable
Reply from 192.168.2.25 Destination Host Unreachable
This does not happen if I disabled the nic and run only off the wireless card. So the workarounds are to either turn the printer off and back on if I undock every time, or disabled the nic.
At this point, I just want to understand why it is like this?

Mowaffaq, you may want to determine whether you are making those changes in the master printing preferences (versus the adjusting the session printing preferences from within your application).
Click "Start", click "Printers and Faxes" (or "Devices and Printers"), right-click your printer, and select "Printing Preferences". On the "Paper/Quality" tab, you should be able to specify A4 as your default paper for all future print jobs.
Hope that helps.

Hp Laserjet p1102w can't install wireless

I'm trying to connect my printer wirelessly to my home network but when the software asks me to connect the usb cable it stops and I get the message "HP Printer Software has stopped working"
My OS is Windows 8.1, the printer is HP Laserjet p1102w and the router is a Hitron CVE 30360

@dluis
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

My HP Photosmart Premium C309g-m failed to connect wirelessly to my router

When setting up my printer to connect to my wireless router, the printer can see the network Name (SSID) but failed to connect to it using WEP password. The Wireless Network Report shows the printer Authentication Type is "Open System" while my router is configured as "Shared". How do I change the Authentication Type on my printer to match the Router? Thank you.

WEP is not at all secure. It can be broken in about 10 minutes with freeware. It is also known to cause printer connection issues.
Change to WPA or WPA2 with a 13+ character passphrase consisting of numbers, letters, upper and lower case.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Laserjet p1102w does not maintain wireless connection with macbook pro

Above product was set up and working. If it sits idle for awhile it does not print. I have to click on WiFi signal, select hpsetup, then after that is complete reselect my network and then it prints. Printed self test page - device is 'connected'. Running OS 10.7.3

Yes. I had troubles getting it to work originally and I had to talk to someone at HP who helped me with it. We ended up setting it up manually and it worked fine; but if I don't use it for awhile it will not print. Actually that is not entirely true. Once in awhile it will - about 10% - but most of the time it will not unless I do the above.

[SOLVED] Lenovo W500 fails to connect wirelessly to home network

Hi Arch community. I can't get the built in wireless adapter to work but I can't seem to figure this out. I did drop the laptop a few days ago from about 70cm, but it is able to scan for access points, so I am assuming that the built in wireless adapter still works.
My laptop is a Lenovo W500 and the router is a Netgear Wireless ADSL Firewall Router DG834G.
On the router I configured it to use this security option:
WPA-PSK+WPA2-PSK - If selected, wireless clients may use either WPA or WPA2. This option is sometimes called "Mixed Mode".
$ uname -a
Linux lumjum 3.17.6-1-ARCH #1 SMP PREEMPT Sun Dec 7 23:43:32 UTC 2014 x86_64 GNU/Linux
The relevant lines from lspci -v are:
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
Subsystem: Lenovo Device 20ee
Kernel driver in use: e1000e
Kernel modules: e1000e
03:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300
Subsystem: Intel Corporation Device 1011
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
I followed the guide here https://wiki.archlinux.org/index.php/Be … _wifi-menu
# ip link set wlp3s0 up
# ip link show wlp3s0
3: wlp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1492 qdisc mq state DOWN mode DEFAULT group default qlen 1000
link/ether 00:21:6a:51:c0:0e brd ff:ff:ff:ff:ff:ff
# dmesg | grep firmware
[ 13.022655] iwlwifi 0000:03:00.0: loaded firmware version 8.83.5.1 build 33692 op_mode iwldvm
[ 18.315062] psmouse serio2: trackpoint: IBM TrackPoint firmware: 0x0e, buttons: 3/3
# iw dev wlp3s0 scan | grep SSID
SSID: s54msc35m
# wpa_supplicant -i wlp3s0 -c <(wpa_passphrase "s54msc35m" "mypsk")
Successfully initialized wpa_supplicant
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="s54msc35m" auth_failures=1 duration=10 reason=WRONG_KEY
wlp3s0: CTRL-EVENT-SSID-REENABLED id=0 ssid="s54msc35m"
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="s54msc35m" auth_failures=2 duration=23 reason=CONN_FAILED
so that didn't work so next I continued to follow the guide and tried:
# echo 'ctrl_interface=DIR=/run/wpa_supplicant' > /etc/wpa_supplicant.conf
# wpa_passphrase "s54msc35m" "mypsk" >> /etc/wpa_supplicant.conf
# ip link set wlp3s0 up
# wpa_supplicant -D nl80211,wext -c /etc/wpa_supplicant.conf -i wlp3s0
Successfully initialized wpa_supplicant
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="s54msc35m" auth_failures=1 duration=10 reason=WRONG_KEY
wlp3s0: CTRL-EVENT-SSID-REENABLED id=0 ssid="s54msc35m"
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="s54msc35m" auth_failures=2 duration=23 reason=WRONG_KEY
wlp3s0: CTRL-EVENT-SSID-REENABLED id=0 ssid="s54msc35m"
wlp3s0: SME: Trying to authenticate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Trying to associate with 00:18:4d:5d:ef:0a (SSID='s54msc35m' freq=2447 MHz)
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
wlp3s0: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="s54msc35m" auth_failures=3 duration=46 reason=WRONG_KEY
Both times these two lines show up
wlp3s0: Associated with 00:18:4d:5d:ef:0a
wlp3s0: CTRL-EVENT-DISCONNECTED bssid=00:18:4d:5d:ef:0a reason=3 locally_generated=1
Does this mean it does connect successfully and then I do not understand why it disconnects afterwards?
Many thanks in advance!
Last edited by kso (2015-01-07 09:10:38)

Hi everyone, I got it finally after some more headbashing! It turns out I can't run networkmanager along with wpa_supplicant at the same time. I don't understand why though.
Before I happened to install networkmanager along with network-manager-applet via pacman.
# pacman -S network-manager-applet
# pacman -S networkmanager
# systemctl enable NetworkManager
# systemctl start NetworkManager
So I just stopped it
# systemctl disable NetworkManager
# systemctl stop NetworkManager
and then uninstalled it
# pacman -R networkmanager
# pacman -R network-manager-applet
Then wpa_supplicant works! Thanks.

Connecting HP LaserJet P1102w printer to wireless network

I have been trying to connect my HP LaserJet P1102w printer to my wireless network for a couple days now. I put the disk in and follow the instructions. When I get to the part about plugging in the USB to the desktop computer and turning on the printer, and it says the USB isn't connected when it is (the printer is on). I don't know what to do.

Hi @tripleaaz ,
I can help you with setting up the printer over the wireless network.
Make sure the printer is connected directly to a wall outlet and the USB cable is connected directly to one of the back USB ports on the computer.
The USB cable shouldn't be longer then 6 feet.
Is the cable a 2.0 or 3.0 cable? How to determine whether a USB 3.0 device is operating at SuperSpeed?
Is the USB port on the computer 2.0 or 3.0?
Follow these steps in this document to get to the device manager to check for any printer entries.
How do I get into Windows Device Manager?
Then click on Identifying problems in Windows Device Manager.
In the list click on Universal Serial Bus controllers and look for USB mass storage device and USB printing support, (make sure any other printers are turned off or disconnected) right click and uninstall it. If you have any others with exclamation mark or other devices in the list, delete them also.
Let me know what it showed in the device manager.
Then click on Action, across the top of the window and scan for new hardware.
If the printer wasn't listed at all in the Device Manager, try another USB port on the computer and another USB cable.
Restart the computer and the printer also to see if the printer will be detected.
If the printer still isn't recognized, if you have another computer, connect the printer to it to see if it is recognized.
Just to rule out a USB port on the computer, USB cable or hardware issue with the USB port on the printer.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Let me know how that goes and what the results were.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP LaserJet P1102w & Mountain Lion Wireless

I just bought a brand new HP LaserJet P1102w and cannot connect it via wireless to my Mac at all. I'm running Mac OS 10.8 with the latest software updates. I have already downloaded and installed the latest software and firmware directly from the HP site. I cannot seem to configure the printer to work on wireless, although the HP website says it's supported with Mac OS 10.8.
When I go to System Preferences > Print & Scan > Options and Supplies... > Utility > Open Printer Utility > HTML Config... in order to try and connect it to my wifi network (running on a brand new Airport Express), all I get is the following:
This page contains the following errors:
error on line 6 at column 48: Entity 'nbsp' not defined
error on line 12 at column 8: Opening and ending tag mismatch: link line 0 and head
Below is a rendering of the page up to the first error.
HP LaserJet Professional P 1102wUSB
How am I supposed to use this wireless printer wirelessly? Your website says it's supported but when I have all the updated software and firmware on my printer and my computer, it doesn't work. I'm extremely disappointed in HP at the moment and hope you can provide a viable solution.
Mac OS 10.7 has been out for over a year-and-a-half and Mac OS 10.8 has been out for nearly 3 months now. It's ridiculous and disprespectful to your cutomers to not have proper drivers and firmware available to ensure your prodcut works as you say it should.
I look forward to your solution.
This question was solved.
View Solution.

Hi,
I sorry to hear about the problem you are facing, I truly hope this situation will get resolved shortly.
Please follow the steps below in order to bypass this situation and conect the printer to your router using a temporary direct connection:
Turn the printer Off.
Press and hold both the wireless and the cancel button, and then turn the product on.
Hold the buttons until all the lights blink in unison, and then release the buttons.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select the printer's SSID, it should include HP, P1102, Laserjet, etc.
If you're not sure which network name belongs to the printer, print a network configuration page by holding the Cancel button, it will be listed on the right side within the network information.
Allow 4-5 minutes till the ad-hoc connection will be fully established
Open Safari and click the Bookmarks icon (), then select Bonjour.
Double click the printer name, the EWS page appears.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode , click Infrastructure , select your network SSID from the Available Network Names (SSID) list, and then click the >> button.
From the Security Mode pop-up menu under Authentication , click WEP or WPA/WPA2 . Your selection depends on which Wireless Security Protocol your network uses.
Note: if you aren't sure what security type is used, click the Wi-Fi icon on your MAc and select Open Network Preferences. Select Wi-Fi and click Advanced, within the Wi-Fi type you should see your router name with its security type listed right next to it.
If your network does not have Wireless Security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply
In the confirmation box, click OK , and then close Safari.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select your home network again, now both of the devices connected to your home network .
Open Print & scan, click the Plus button and add the printer listed as AirPrint.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Hp laserjet p1102w won't print within cloud server

Please help! I have an HP LaserJet P1102w desktop printer connected via USB. It has worked fine until about a week ago when I had to have my computer wiped and the operating system reinstalled. I have Windows 7 64 bit OS. I reinstalled the printer, driver, and updated the firmware. It prints test pages and configuration pages just fine, as well as anything directly from my PC. This is an office computer connected directly to a private network using a cloud based server. I cannot print anything from within the cloud to my printer! I have looked through all of the forums and help sites and our IT people cannot assist me as this particular printer is on a list of hardware that they do not work with. As I mentioned, before the reinstallation it printed fine from the network, but now it doesn't seem to make the connection and I don't know what else to try, please help!

Hi , Thanks for posting in the HP Forums, and welcome! +I not sure I understand exactly how you are trying to print, but as this printer is wireless, I think having it connected wirelessly to your network rather than USB to a single computer, might make all the difference. I'd recommend trying the steps in this document to configure your printer wirelessly:HP LaserJet Pro P1102w - Wireless Printer Setup You'll also want to make sure your web services is enabled on the printer. 1. Print a Network Configuration Page.2. Type the IP address that shows up on your configuration page into the address bar of your browser on your computer.3. Click the tab at the top that says Web Services.4. You will have either a Setup or Enable button, click this. Hope this helps!

HP LaserJet P1102w Fails to Connect Wirelessly

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