HP laserjet p1102w firmware update problem

HP offers an update of firmware for Eprint, nevertheless this update has a mistake since when it establishes himself and got the power off the printer, the IP gets lost in the memory of the printer and changes for 0.0.0.0. It is a mistake for HP in this offer that already I have seen in several forums for many people looking for the solution but nothing yet. Is there a way to re back to the older firmware to the printer? This is a big mistake of HP not resolved?

Hi I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

Similar Messages

Laserjet p1102w firmware update failed?

Hello,
when updating my printer yesterday the update application finished with a message claiming that the firmware update was succesfull. But the yellow printer light kept blinking.
I waited a full hour but nothing changed.
After trying to update the firmware again I got a message that the update is not possible and that I should powercycle the printer.
After unplugging the printer and restarting it the yellow light kept blinking.
Trying to update the firmware for a third time finally resulted in a message that the "firmware is already" up to date.
What now?

you can check whether the Firmware was updated by checking the configure report:
1. Open the printer driver, and then click the Properties or Preferences button.
2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Config
Page list item.
3. Click the Print button.

HP LaserJet 1518ni - Firmware update doesn't do anything

Hello folks
I am trying to update my HP LaserJet 1518ni to the latest Firmware (2013-11-08 , Version20130923, 4.22M).
My current firmware datecode is: 20120110
I went here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3422472
Downloaded the file CP1510_Series_FW_Update-20130923.exe
Turned Firewall and AntVirus OFF, ran the Executable with administrative priviliges - it says it found the printer and I see a progress bar and also the smiley at the end. But the printer is unimpressed and shows just "Ready" in the LCD, nothing changed: The files does simply nothing.
Tried it via IP Port and also USB on another PC, same effect.
What is going wrong?
Where are the good old .RFU Files I just can TFTP to the printer...?
Thanks,
Thomas
This question was solved.
View Solution.

Hello @TomPe , and welcome to the HP Forums!
I see you're experiencing firmware issues. I'd like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest downloading and running the HP Print and Scan Doctor.
Once you have run the doctor, try installing the firmware via this tool:
HP Color LaserJet Printer Firmware Update Utility
Also, can you print standalone? I would recommend pressing the right arrow until you see reports, press OK, select diagnostics page, and press OK.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Firmware update problem solved after Win XP SP3 -upd

I'm one of the numerous victims of ZEN firmware updating problem. At the start I had Win XP SP2 and WMP. My player is ZEN Micro 5gb and after trying to update firmware it had firmware problem and stayed in the recovery mode. Firmware updater and ZEN Media Explorer couldn't recognize the player. So that's how I got it work again:
1. Rolled back WMP to WMP9, updated it to WMP0.
2. Removed ZEN Media Explorer and Jukebox driver (all Creative stuff) from Add/Remove programs in Control Panel.
It didn't solve the problem. I also tried my player with couple of other computers, but it didn't help either.
3. Installed Win XP SP3 -update.
4. Reinstalled driver for ZEN Micro in Control Panel.
5. Ran the firmware updater and this time it did recognize the player.
(6. Updated WMP back to version and the player's still working.)
Hope this will help you too.

I can start the upgrading process, but at around 95% it stops, and says "firmware upgrade failed." I didn't uninstall WMP though, because I have Vista, and I hae no idea how to do it. I can only get my computer to recognize my 6G Zen when I go into recovery mode and choose 'reload firmware' then I connect it to the computer and I can start trying to upgrade it. If I dont go into recovery mode, its just a blank screen, the computer doesnt recognize it, and I can't even turn it off without reseting.
?I've tried so much, now when I try to upgrade, it loads a little bit and jumos to the end quckly and says "firmware upgrade fails" and nothing works. Do I have to try to do all the things you listed to fix this?

Xcode and firmware update problem

Hi all,
i've been working on my app for a few month now and i have about two more weeks until i finally submit it. everything went very good during development.. untill -
by ACCIDENT i've upgraded my firmware to 3.1.2
since my OS is 10.5.7, as i understand, i must install xcode 3.2.1. but this version also needs mac OS 10.6
so it's realy frustrating for me...
do i need now to upgrade/purchase OS 10.6 and also my xcode environment in order to continue working ?
can't i make a rollback to other firmware version supported by my current 3.1.2 xcode ?
i've searched the net endlessly and just couldn't find anyway to downgrade my firmware (i have a 5.11.7 baseband and 6.2 bootloader)
please...
any help ?

GRe: Zen 8G This device cannot start code 0 and firmware update problem?Hello Tbg99,
Welcome to Creative forums!
Try booting the player in the recovery mode.
. While the ZEN is off, press and hold down the play/pause button.
2. While holding down the play/push button, push the reset button slowly using a paper clip/pin. You should feel the "click" sound when press it.
3. Slide the On/Off switch towards the power button and hold it down until the recovery boot screen appears.
Choose Clean Up then Reboot. If problem still persists, you may need to format the ZEN but take note that formatting will delete the contents of the device. To format the ZEN, boot the ZEN in the recovery mode again and choose Format this time.

Zen 8G This device cannot start code 10 and firmware update problem

I have read the threads in the forums on the same problem that I am having. It seems that there are few solutions for this and the ones that have been posted I have tried. Basically the problem is this, I made the silly mistake of trying to update the firmware on my Zen 8G since it was listed as a critical update. I downloaded the firmware but it failed and took me to the recovery screen. Instead of working with this, again silly me, I tried to use the Creative recovery tool. This downloaded the firmwary and started rebooting the player. At this point it just hung. I left it on for about 3 hours and nothing happened and it wouldn't turn off so I hit the reset button on the player. Now when I connect it to the computer it recognizes it as a creative zen but if I try to download the firmware the software says the player is not connected when it is. When I check the device driver, even though it shows it as a creative zen it says "This device cannot start code 0"? I have the latest Microsoft device driver loaded and it still doesn't work.
I have tried this on two different computers, one using XP and the other using Vista. I get the same problem with each. It appears to me that the problem is not really with the device driver but somehow with the firmware. However, I am not an expert at this stuff.
If anyone could please help I would appreciate it. This was a gift for my wife for the Christmas of 2007 so it is just out of warranty and the service people won't help.

GRe: Zen 8G This device cannot start code 0 and firmware update problem?Hello Tbg99,
Welcome to Creative forums!
Try booting the player in the recovery mode.
. While the ZEN is off, press and hold down the play/pause button.
2. While holding down the play/push button, push the reset button slowly using a paper clip/pin. You should feel the "click" sound when press it.
3. Slide the On/Off switch towards the power button and hold it down until the recovery boot screen appears.
Choose Clean Up then Reboot. If problem still persists, you may need to format the ZEN but take note that formatting will delete the contents of the device. To format the ZEN, boot the ZEN in the recovery mode again and choose Format this time.

Problem updating HP Laserjet P1102w Firmware

In order to make airprint work with my macbook running OS 10.10, and with my iphone running iOS 8, I tried to update firmware from 20130703 to 20150114 released a few days ago.
First of all I have had a lot of troubles opening the app HP_Firmware_Upgrade_Utility, the only way to do it is via command line. Anyway I did it.
When installing the new firmware, the tool installs the older version of the firmware (20130703), the one my printer already runs.
Did I make something wrong or is there an issue with the new firmware release??

Hi,
The Firmware Update utility on the HP site is incompatible with Yosemite, therefore it won't run.
It is supported on Mac OS X 10.4 up to 10.9 or any Windows OS (XP up to 8.1)
I suggest intalling the printer on another PC with a supported operating system for the firmware utility, be aware that the utility only support a USB connection and not a wireless connnection to the computer.
Regardless, AirPrint should work with the 20130703 firmware version, I would ratehr suspect other cause as lack of Multicast support by the router as example which is a common cause for AirPrint not to work.
Please clarify your router brand and model in order to better understand what may cause a such.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

LaserJet P1102w Firmware Failed to Update

I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.

Hi I have the same exact problem.
(´´I have tried several times to update the firmware for my wireless printer. Each time I try, I get an error message stating that the Firmware Failed to Update. Power Cycle and Try Again. Each time that I try, the USB cable is connected. The firmware updates for the printer that is "connected" with a USB, but will not update for the "wireless" printer.´´)
I´m wondering why all of a sudden you chose to send private messages instead of public ones as well. HP must not want this problem to be public huh? Any help is appreciated. Thanks.

HP LaserJet P1102 firmware update freezes

HP LaserJet P1102w setup will not allow me to get the firmware update because it says I must complete all print jobs first. Only print job is the Test Page, which never printed at the end of the registration/install process.

Hey @jmg616,
Welcome to the HP Support Forums!
I understand that you're having an issue running a firmware update to your HP Laserjet Pro P1102w. I would like to assist you with resolving this issue. However, I do have a few questions for your first before I can offer accurate support.
What Operating System are you using with your printer?
What's my OS?
Is you printer connected through USB cable or Networked?
If you have a print job in your print queue, like your test page that failed to print after you ran the installation of your printer, than a firmware update won't go through. A firmware update is sent to the printer like a print job so you need to make sure that the queue is empty.
If you're using a Windows Operating System can I have you run the HP Print and Scan Doctor tool? This tool will 'fix printing' issues for you and should it detect any driver or software conflicts it will identify and let you know what the issue is. The tool will also attempt to fix the issue for you.
HP Print and Scan Doctor
Please let me know if the Print and Scan Doctor resolved your issue. Should you still be having problems than please respond with your Operating System and how your product is connected. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

No network connection after hp laserjet m602 firmware update

After updating firmware on our hp laserjet M602 printers, the printers are no longer communicating with our print server. I can't even print configuration pages, if the Network cable is connected. The update completed successfully and I can print using a USB connection. The Event Log displays the following:
EVENT:           42.B0.01            Firmware:     23000331_377983
Description: Missing String ID: en-US: Please refer to the Jetdirect Admin Guide_Text
Additional Notes:
Before firmware update:                                            After firmware update:
Firmware Datecode: 20111217                                   Firmware Datecode: 20130722
Firmware Revision: 2131305_192069                     Firmware Revision:    2300331_377983
All Help will be greatly appreciated.... JP

Try to turn on device while network cable is disconnected (standalone) and let it completely boot till READY status.
Connect the network cable & note the front panel status (display & LED's both). Also note if the LAN port LED's are ON.
Hope that there is no data being processed by printer (data LED on control panel). If yes, then you might need to delete any pending jobs (including firmware download initiated from computer - if pending in que as a job)
If printer shows READY status without any data, then you may try printing printer internal documents using control panel menus. Next step will be to access printer through web brower (EWS page) and confirm if the device is available for use in network.
Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!
(Although I am an HP employee, I am speaking for myself and not for HP)

Laserjet 200 firmware update - "Something is bad with your device"

When trying to update the firmware on my HP LaserJet 200 color M251nw I get:
"Something is bad with your device. Device is in error state and cannot be reflashed because of this. Resolve the problem and try again.".
However the device looks ok, no errors on screen, logs, checked Web UI for hints, reboothing doesn't change the issue....
Current firmware is 20121026.
Thanks for your help!

Hi,
I just check the system requirement on the firmware update page, it doesnt mention MAC.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-108129-7&cc=us&dlc=en&lc=en...
Can you try updating it by conecting it to a windows PC if you have any?
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

P1102w firmware update failed

Hello.
I was trying to update the firmware for HP P1102w, and it seemed to be failed. After waiting for a long time, it ended up with the error message, "restart the power cycle and try again" or something like that.
After that, it did not appear in my network, and I lost the web interface and print capability. My rounter does not show its presence. The printer has solid purple lights on WiFi and triangle light.
I tried to way to do factory reset, but I could not find it.
I understand that firmware failed is critical. Does anybody know how to fix it?
Thank you very much.
This question was solved.
View Solution.

Hi ttanemori,
Please connect the printer to your computer via USB cable, and then re-run the firmware update.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Hp Laserjet CP3525 Firmware update failure

I was trying to update the firmware on an HP color Laserjet CP3525 using a USB connection using the instructions that were posted on the HP website for the Firmware upgrade. It looked like everything was going well, but when the printer rebooted it never gets past the 6/6 screen on the LED screen. I have left the printer in this condtion for several hours and it never gets past this area. I'm assuming that the Firmware upgrade caused the printer to do a hard crash and is not recoverable, but I'm hoping that someone might be able to help get this back up and working. Any assistance would be greatly appreciated.
This question was solved.
View Solution.

Well, in general if the firmware update was interrupted for any reason it would lead to this. This could be caused on the computer side (restarting/logging out/ending the process before it is complete) or in the cord that you are connected with if it is damaged in any way or not properly secured in the USB ports. I am sorry that you are in this situation, I understand that in a situation with limited spending caps you would have legitimate concerns about updating your other machines.
If you have any further questions or issues myself or one of my colleagues are on this forum almost 24/7.
I hope you have a wonderful rest of the week, Bob!
-Spencer

HP Laserjet 4 Firmware Update

I have a HP Laserjet 4 printer and I installed a JetDirect card on it but I don't have the MIO menu on it to setup TCPIP, so I figured I needed a firmware update. But there is no firmware update listed on the hp website. Does anyone have a firmware update for a HP Laserjet 4 printer that is later than 12/14/1992. (Firmware Datecode:19921214) Thanks!

Hi. I too am looking for firmware for this printer "Laserjet 4" . I have a much older firmware installed on mine. You mentioned in your posting that you have one from 1992. Do you mind sending me a copy?

10.6.8 Macbook Pro firmware update problem

I installed a couple of updates for my MBP 10.6.8. One was Safari, the other was brand new, released within the last week, I think it was a firmware update, and now the machine will not boot into OSX. I have a Bootcamp Windows 7 partition that starts fine. But if I let it boot, or select the Mac partition, it shows the apple logo, then a little progress bar below it that gets to maybe 5-10%, then starts over, then the computer powers down.
I have tried clearing the flash by holding option+command+P+S. Didnt work.
Is there a way I can boot to a command prompt and clear this update out or something? Or anyway to fix this myself? From the Windows partition maybe?

So...fixed my issue and it was not related to the updates, it was just coincidence.
What I finally did was take a video of the startup screen and was able to see that what was happening was fsck was failing, and then the system just halted. This info presumably makes it to dmesg, but not to system.log (huge oversight IMO). So its not easily discerned.
Once I figured that out I googled around and this guy's page helped me fix the problem:
http://blog.jbheren.com/post/2011/02/09/repair-hfs-volume-on-osx
Specifically I had to boot into single user (command+S at the startup sound)
and issue:
fsck_hfs -ypr /dev/rdisk0s2
Then I did
reboot
and here we are

HP laserjet p1102w firmware update problem

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