HP LaserJet P1102w - Flashing Wireless Light

My printer kept changing IP addresses thus I kept having to add a new printer to my wireless laptop. I wanted to stop this, so I went to the web interface of the printer (looked up the IP address of the printer it was finding on the network and typed that in my browser). I then went to the page that listed the IP configuration and switched it from automatic ip to manual ip and under manual ip address, typed in the ip address I wanted it to be (which was showing under my already installed printer but listed as offline). Once I did this, I could no longer see the printer on my network. The wireless light is flashing blue and I have no idea how to get back into the interface to change it back to automatic ip (I tried typing in the ip address I changed it to, but that didn't work). I went through the hp wireless configuration wizard that was installed on the computer the printer is usb connected to, and it sees my network, but at the end, it says "the printer was able to successfully connect to the wireless networking using the wireless credentials, but this computer is unable to communicate with the printer". I went into my router's (Motorola) web browser to see if I could see it under the DHCP section, but those ip addresses listed didn't bring up an hp web interface

Wireless light flashing, you are not connected to your routers SSID. Reset the printer back to Factory Defaults and try again. But try the following.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
   This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
   first if needed. More Wireless Printing help is here.
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
   printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
   Assistant, Printer Home Page (EWS).
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
In the router: (Refer to your router manual for information)
5. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest.
6. Set router to 20Mhz only, or 145Mbps depending on router.
7. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
8. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
9. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
10. SSID broadcast must be enabled.
11. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
12. Power on printer and verify it reconnects to router.
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I worked for HP but now I'm retired!

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HP Laserjet p1102w blue WIRELESS light keeps blinking and computer is not able to locate the printer

Have been using the printer on wireless and it was working fine until I had to cancel a print and might have accidentally press wireless button and "X" cancel button together and havn't been able to print since.
Did everything:
- update firmware: LJP1100_P1560_P1600_FW_Update.dmg
- update printing software: HP-ePrint_v2.4.1.dmg
- Reinstall wireless setting
But the printer will now shot from Add new printer- Bonjour setting.
The odd thing is When I switch the wifi on computer on and off the printer will show in Add new printer- Bonjour setting, for a second and disappear again.
The printer still works via cable.
There were 3 machine using the printer via wireless now has all same issue.
Thank you for any help or tip!

Hello eeoorhee,
Welcome to the HP Forums.
I see that you are having an issue with connecting the printer over the wireless connection.
I have a few steps that we can take to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I also suggest that you do an uinstall of the software and drivers and reinstall. Please click on the link that I have added for when The Printer is Not Found During Wireless Installation.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
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W a t e r b o y 71
I work on behalf of HP

Help setting up a Laserjet P1102w for wireless printing on a Mac

I'm trying to setup a Laserjet P1102w on my Mac for wireless printing, but it's not working. It will print fine using USB, but all the documentation for wireless setup is for Windows, not Mac. if I connect the printer via USB to my Mac, how will it get an IP address from my wireless network? Any help appreciated.

Hi Staxofjoy,
Based on the information you provided, and comparing to another post regarding this issue (link below) - It sounds like you are running 10.7 (Lion).
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Laserjet-P1102w-driver-for-Macbook-OS-X-Li...
Please go to the linked thread above, and look for the post by mikel1004 - he outlined the steps for connecting Adhoc to the printer very clearly.
Summary of what you will need to to:
1. Reset Printer to Defaults
2. Connect to printer via Adhoc from your Mac (This will disconnect you from your home wireless network)
3. Access HTML Config, and configure the printer's wireless settings manually from there.
4. Reconnect the Mac to the Home Network
5. Add the printer to the print queue.
Hope this helps
I am an HP Employee
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Laserjet P1102w & Mac Wireless Woes (Have tried everything!)

Feels like I have tried everything, so I turn to here.
Installing (reinstalling, actually) a P1102w on a Macbook running Leopard. I had this printer working beautifully a year and a half ago, no problems whatever. Changed the network name, everything fell apart. I went away for a few months and have come back to a new ISP and router/modem and am now trying to set it up on the network.
Here is everything I have done so you have a sense of how this is failing me:
Installed drivers from the cd
Plugged in the printer and configured the HTML Config and the Wireless settings in the HTML Config exactly as every thread and guide on this website tells me to do. It finds my network, it takes the WPA key and says that everything is fine.
Tried accessing it via "Bonjour" on Safari--it doesn't show up.
Tried powercycling everything, doesn't work.
Tried resetting the HTML config settings to factory default on the printer numerous times, nothing happens.
Tried setting my own IP address for the printer within the IP Range of the router/modem and connecting to it that way--no luck. Whenever I add the printer connected that way it says the sheets have printed within the print queue but nothing happens to the printer.
Have managed to connect to the printer under the AirPort drop down, the ad-hoc, but that still doesn't do anything.
The printer when plugged in via USB works perfectly. When (as directed) I delete the USB printer from my Print/Fax list, unplug the USB Cable and attempt to re-add the wireless printer (As I did a year and a half ago) nothing shows up in that list.
It used to show up as the printer name + Bonjour under "Kind", it doesn't any longer. Bonjour is turned on in HTML Config.
I have looked at the youtube videos and searched these forums and others with zero luck.
I called Tech Support but unforunately they are now charing you to fix problems (I'll leave my complaints on that for another thread...ha). I am sure $25 is worth it, but when you're a student and $25 is about half of your weekly food budget, it's hard to justify tech support.
Any help is greatly appreciated.
Thanks

Also, this sounds totally stupid, but stay with me.
I just went into the Add Printer window with the USB unplugged and, as usual, there is nothing there.
I clicked to "FAX" and then back to "DEFAULT".
When I clicked back to "DEFAULT" for a milisecond the printer name and "BONJOUR" flickered and was gone. It happens each time that I switch back to "DEFAULT". I can see it for barely a moment and it is gone.
The wireless light on the printer is also flickering pretty constantly.
Perhaps this information will help...

Connecting HP Laserjet P1102W to wireless network (then getting drivers!)

Hi,
My macbook pro and HP LASERJET P1102W seemed to be communicating just fine when I had snow leapard. Post update to Mountain Lion, problems.
I have gotten the printer to work when connected via USB, however not consistently. (Often it cannot recognize when paper tray is filled, cannot do two sided printing and has other issues perhaps connected to the fact that software is missing?)
I have read the documentation on HP site, noting that the only way to install drivers is via a network connecton and airprint which requires a network connection.
Not sure this is the right place to ask this, but I will for now:
How do I connect my printer to my network, which is a new home network as I just changed from DSL to Cable?
Note: I had not previously ever connected my printer to my wireless network and set it up to work with Airprint, though that is one of the reasons I bought it.
Once I do connect the printer to my wireless network, perhaps then I can try to follow the steps on the HP site   http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=4142&product=4110396&sw_lang=
If anyone has experience with the above, I would love to hear it!
Final question: Is plugging the printer into the back of the new cable modem via ethernet or USB perhaps a way to put it on the wireless network? Not a convenient location, but if only alternative, I would try it.
THANKS!
Ani

Dear Happy-to-Help,
I appreciate you logging in to help. I shall give this a shot in the next couple of days when I have more time and let you know how it goes.
I have been quite frustrated by the fact that HP says if the HP Laserjet P1102W has worked fine with Snow Leapord and one upgrades to Mountain Lion, all the drivers will be automatically upgraded/updated (or whatever the term). That has not been the case at all.   It took quite a bit to even get my computer and printer to talk to one another via a USB connection—with none of the functions of the printer (as noted above) working properly to this day.
I hope your suggestion works. Will be back in touch to let you know.
Ani

HP Laserjet P1102W Printer Wireless Setup Issues on a Mac

Numerous Problems trying to setup a wireless network on HP1102W laserjet printer on a mac and problems with printer going into sleep mode and then trying to wake the printer to print.
Nothing seems to work.

Hi @duffysnr ,
I see that you are having issues setting up the printer on the wireless network and the printer goes into sleep mode and won't wake up. I can help you, but I will need some more information to provide the proper steps to try and resolve this issue.
What version of Mac are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
What kind of router or Airport are you using?
Print off a configuration page, let me know what the first 3 sets of the IPv4 address is and if the SSID is your network name. Printing a Configuration Page.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IPv4 address into your web browser's address bar. Does it load the page for the printer?
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

HP Laserjet P1102W not connecting to wireless network

Hi,
yesterday I tried to install my new Laserjet P1102W with wireless capabilities. The first setup went fine and I was able to print wireless from my pc. But when the printer went in sleep mode I had to redo the wireless setup to get it connected.
So I searched for a possible firmware update on the Ducth HP site, found the lastest firmware (20110826) and followed the instruction to upgrade it. But the upgrade took more than 20 minutes, and th lights on the printer didn't blink. So I pressed the power button again to wake it up, printed a selftest page and did see that the firmware was updated.
But then the problems started, the printer only gets a 169. ip address while I've setup the wireless correctly (tried manual and automatic setup) while I expect it to get a 192. address. And ofcourse I cannot print anymore via the wireless connection.
So I tried to find an older firmware to put back on the printer, but with no luck. Also tried to re-apply the latest firmware, but then I get the message that the printer is already up to date.
Is there a possiblility to force the firmware update to run again? Or can I get an older firmware from HP?
Best regards
Rob

I had the same problem, I was able to connect into my wireless network when I installed the printer (using the CD that came with it) and was able to print but when I turned off the printer and turned it back on it won't connect to my computer
and my wireless network. I did the same thing you did reinstall but get that 169 IP address. Believe me I was on the phone with the Geek Squad tech for almost 2 hours and the problem was not solved so he told me to just keep the printer on so I don't lose connection. Same thing with the 1st HP tech support who tried to help me. He even changed something in my internet security but did not solve the problem at all. The second HP tech support worked on it too and finally told me that it could be my router. I have an old Linksys wireless G router so I decided to buy a new router and bought the Netgear N600 WNDR34000v2 and reinstall the printer and everything worked fine. Also before you install the printer driver be sure to uninstall the printer program (go to Control Panel-Programs and Features) and also disable your firewall because it could also cause problems in the installation. Now all my 5 computers in my network are using the printer and I can turn it on and off with no problems at all in printing.

OSx 10.6 won't set up for wireless printing on laserjet P1102w gets stuck at HTML config

I see many posts with this problem but no real solution. Is there one?
When I click on HTML Config, this is what I get:
This page contains the following errors:
error on line 6 at column 47: Entity 'nbsp' not defined error on line 10 at column 8: Opening and ending tag mismatch: link line 0 and head
Looking for a solution to print wireless with my Laserjet P1102, running OS X 10.6.8 on MacBook Pro
Thanks!

Hey @Shellyschoon,
Welcome to the HP Support Forums!
I understand that you're having an issue setting up and installing your HP Laserjet P1102w printer wirelessly with your Mac OS X 10.6.8. I'd be more than happy to help you with getting up and running wirelessly today!
The HTML Config errors that you're getting seem to be an issue with your internet browser. Can I have you start by changing your default browser on your Mac and giving the wireless configuration another attempt?
In order to change your Mac's default browser (preferably to Safari), you want to go to:
Choosing a default web browser
Open Safari (/Applications).
From the Safari menu, choose Preferences.
Click the General button.
Choose your desired browser from the "Default web browser" pop-up menu.
Mac OS X: How to change your default email application or web browser
Once your default web browser is changed to Safari, try to run the HTML Config wireless setup again.
Let me know if this works for you. Best of luck!
X-23
I work on behalf of HP
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LaserJet P1102w: HTML Config page errors out

I was using my LaserJet P1102w via wireless fine, until my wireless router died. When I replaced it, I tried to set up the printer on the new network but I get an error when I try to open the "HTML Config ..." utility. The page itself won't load.
I've printed the config page on the printer, and it says it has an IP address, but it still thinks it's connected to the old network. Is there a way to reset the printer itself?

Hi,
Be sure to restore the Wireless Radio firs by turning the printer on while holding both the Wireless and Cancel buttons.. keep the buttons pressed till the lights between them start blinking.
Next try usin HTML Config again and check for any difference.
If the same persists, try clearing the browser history by clicking on Safari > Reset Safari.
Be sure to remove any existing caches and cookies.
Quit Safari to ensure it takes effect, then try alunching HTML Config once again.
Hope that helps,
Shlomi
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Wireless Printing - HP LaserJet P1102w

Yesterday I purchased an HP LaserJet P1102w printer, followed all the instructions that came in the pack and enjoyed trouble free wireless printing for a short little while, even from my iPhone 4 after updating the firmware on the printer.
My problem now is that the printer seems to keep dropping its connection with the router. The blue wireless indicator light seems to be quite often flashing rather than static.
This is an issue as when I want to print a document I have to wait for a long time before the documents come out of the printer. It is tedious.
Any suggestions or recommendations would be welcome.
Yecap

Reboot the router, make sure the printer is powered on and connected to the network as best you can. Then download and run this tool - the Print and Scan Doctor:
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-PDU&ju...
Let me know where the tool takes you and we will go from there.
Mike
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I am an HP employee.

Trouble with getting the wireless to work with HP Laserjet P1102w printer

Hi really struggling
I just bought the HP Laserjet P1102w as it was advised that it would run my apple products (Mac OS 10.6 Snow Leopard laptop and ipad).
I have mangaed to set up printer to work using the USB cable to the laptop. Success.
BUT i am finding it impossible to get it to work with wireless on any devices.
I get as far as network selection in set up and nothing is in the list (unlike USB which has the printer named) - so i click the 'create' button and input my network/SSID code , which is a BTHub. I assume this is correct? Or is it an address to be found elsewhere ? I have downloaded driver and software (update HP Firmware utility)
which I believe to be correct from the HP.com website for the operating sytem of the mac.
I have also followed a number of videos but often the process does not follow the video sequences.
I have tried to speak to PC Word 'know how team' who sold me the printer but they had no knowledge at all to help this situation. Any help would be much appreciated - this seems l ongoing problem for some other users.

Hi @bgriffiths60 ,
I understand that you are having issues setting up the printer over the wireless network. I would really like to be able to help you resolve this issue.
To check your network Encryption type, go to the Apple, System Preferences, Network, click the Advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select Applications, Utilities, Keychain Access, double click the network name,
check the box to show the password, type in your Mac password to view it. (some networks have a shortcut password setup)
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore the printer defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IPv4 address are cleared.
HP LaserJet Pro P1102 and P1106/P1108 Printer Series - Printing a Configuration Page.
Go to the Apple, System Preferences, Print and Fax.
Double click on the P1102w.
Open the Utility.
Click Printer Setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click System Preferences.
Click the Print and Fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w Bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, Computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP LaserJet P1102w & Mountain Lion Wireless

I just bought a brand new HP LaserJet P1102w and cannot connect it via wireless to my Mac at all. I'm running Mac OS 10.8 with the latest software updates. I have already downloaded and installed the latest software and firmware directly from the HP site. I cannot seem to configure the printer to work on wireless, although the HP website says it's supported with Mac OS 10.8.
When I go to System Preferences > Print & Scan > Options and Supplies... > Utility > Open Printer Utility > HTML Config... in order to try and connect it to my wifi network (running on a brand new Airport Express), all I get is the following:
This page contains the following errors:
error on line 6 at column 48: Entity 'nbsp' not defined
error on line 12 at column 8: Opening and ending tag mismatch: link line 0 and head
Below is a rendering of the page up to the first error.
HP LaserJet Professional P 1102wUSB
How am I supposed to use this wireless printer wirelessly? Your website says it's supported but when I have all the updated software and firmware on my printer and my computer, it doesn't work. I'm extremely disappointed in HP at the moment and hope you can provide a viable solution.
Mac OS 10.7 has been out for over a year-and-a-half and Mac OS 10.8 has been out for nearly 3 months now. It's ridiculous and disprespectful to your cutomers to not have proper drivers and firmware available to ensure your prodcut works as you say it should.
I look forward to your solution.
This question was solved.
View Solution.

Hi,
I sorry to hear about the problem you are facing, I truly hope this situation will get resolved shortly.
Please follow the steps below in order to bypass this situation and conect the printer to your router using a temporary direct connection:
Turn the printer Off.
Press and hold both the wireless and the cancel button, and then turn the product on.
Hold the buttons until all the lights blink in unison, and then release the buttons.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select the printer's SSID, it should include HP, P1102, Laserjet, etc.
If you're not sure which network name belongs to the printer, print a network configuration page by holding the Cancel button, it will be listed on the right side within the network information.
Allow 4-5 minutes till the ad-hoc connection will be fully established
Open Safari and click the Bookmarks icon (), then select Bonjour.
Double click the printer name, the EWS page appears.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode , click Infrastructure , select your network SSID from the Available Network Names (SSID) list, and then click the >> button.
From the Security Mode pop-up menu under Authentication , click WEP or WPA/WPA2 . Your selection depends on which Wireless Security Protocol your network uses.
Note: if you aren't sure what security type is used, click the Wi-Fi icon on your MAc and select Open Network Preferences. Select Wi-Fi and click Advanced, within the Wi-Fi type you should see your router name with its security type listed right next to it.
If your network does not have Wireless Security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply
In the confirmation box, click OK , and then close Safari.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select your home network again, now both of the devices connected to your home network .
Open Print & scan, click the Plus button and add the printer listed as AirPrint.
Regards,
Shlomi
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HP Laserjet p1102w Wireless Problem

hi
I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
many thanks in advanced.

i changed my wirelss router and now my printer will not recognize it. What di I do to pair the two again. My computer had no problem seeing the new router.

HP LaserJet P1102w Fails to Connect Wirelessly

I am having difficulty connecting my MacBook Pro retina to my HP LaserJet P1102w printer. It works wonderfully when I have it connected via USB, but I can't get it to see my computer.
I've tried all of the installation suggestions on the site here, but nothing has worked. I've printed off a "Self Test / Device Configuration" page. It says that my wireless is "Enabled," my communication mode is "Infrastructure," my SSID is set to my personal SSID, and that it has an authentication of "WPA/WPA2."
Whenever I go into Printers & Scanners in my system settings and try to add the new, wireless printer, I am only given an option of USB. The Bonjour version of my printer is not available. If I disconnect from USB, the printer goes offline. Yet, despite all of this, the blue, wireless light remains on the whole time like it's connected.
I have a Belkin router Model F5D7234-4 V4. I am running OS X 10.9.3 on a 15" MacBook Pro with Retina display.
If anyone else has had this same sort of problem, I would greatly appreciate it. Thanks a lot!

Hello Montasaurus, and welcome to the HP Forums.
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
I hope this helps!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Laserjet P1102w - unable to connect and update wireless settings

Hello, I'm hoping someone can help me with this. I have a laserjet P1102w, which was working beautifully on my wireless home network. I recently changed the network configuration and router. I need to update my IP address in the printer settings.
I am running on Windows 7, and when I connect to the printer with a USB cable, the computer recognizes the printer but it does not appear in the control panel. I have updated all the software (and flash) successfully on the printer, and still nothing.
I tried this on 3 different computers, still the auto-run software does not appear, nor am I able to access the printer software. I've changed the cable and nothing.... Thanks for your suggestions.

Hi Mark-in-Calgary,
Download the full feature software and drivers from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-6&cc=us&dlc=en&lc=en&...
I am an HP employee.
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HP LaserJet P1102w - Flashing Wireless Light

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