HP LaserJet P1102w installation problems

Hello everyone!
Can someone please help me with this problem. I bought this HP laserjet P1102W about 4 months ago. It was working fine untill my service provider changed the settings for my Lynksis modem+router. So I reset the new settings for my modem and had it configured (wireless). The modem worked fine but it couldn't connect with my laser printer so I uninstalled it and had it reinstalled.
Here is the problem:
During the installation using smart install imbedded in the hardware(no CD), this password box keeps popping up. Maybe I had entered a password for my printer before. Problem is I have  completely forgotten about  it. This password thing is keeping me from installing my printer properly. If I install it using USB configuration it only works by USB not wireless. But I bought it for its wireless feature in the first place thats why I wanted it to work  as a wireless printer. 
Can someone please help me. How can I retrieve this password? Or better, if there is a way so that a password is not required?  
Thank you for your help. 
You can also reach me by my email: {Personal Information Removed}
primus
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Hello juscrzn,
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    [ 4-26-2011 20:56:45:766]- LOG(CE0): FindInstalledDrivers()
    [ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver?  HP LaserJet M1120n MFP ?= HP Officejet 4200 series
    [ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver?  HP LaserJet M1120n MFP ?= Send To Microsoft OneNote 2010 Driver
    [ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver?  HP LaserJet M1120n MFP ?= Microsoft XPS Document Writer
    [ 4-26-2011 20:56:45:782]- LOG(CE0): PrinterDriver?  HP LaserJet M1120n MFP ?= Microsoft Shared Fax Driver
    [ 4-26-2011 20:56:45:782]- LOG(CE0): _PostProgressMessage hWnd=0x1b075c msg=1125, param=17049
    [ 4-26-2011 20:56:45:782]- LOG(CE0): InstallProgramFiles()
    [ 4-26-2011 20:56:45:782]- LOG(CE0):   programFilesDir:C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series
    [ 4-26-2011 20:56:45:782]- LOG(ED4): IDLCProgressDlg:nCurrentProgressMsg()
    [ 4-26-2011 20:56:45:782]- LOG(CE0): CopyEntireFolder(C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\,C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
    [ 4-26-2011 20:56:45:782]- LOG(ED4):    msg=Copying files to the hard drive ...
    [ 4-26-2011 20:56:45:782]- LOG(CE0): CopyFilterFiles(*.*, C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\, C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series)
    [ 4-26-2011 20:56:45:782]- LOG(CE0): Copy file C:\Users\hkwpa\AppData\Local\Temp\7zS1C27\\agmcrdrv.inf to C:\Program Files\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\HP\HP LaserJet M1120 MFP Series\agmcrdrv.inf
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    Has anyone sucessfully used an HP laserjet 1300n with OS9? If so, how did you install it so it worked correctly. I can't get the desktop printer utility to see it in the select USB printer dialog box. I had already installed the drivers from HP's website and the printer was on and plugged into a usb port. Do I need the original CD that came with the printer? It is on a iMac g3 with OS 9.2.2. Thanks

    I don't know that printer but HP's installation notes indicate it's a PostScript machine so when it doesn't work first time Desktop Printer Utility is going a stage too far…
    HP recommends using Apple's own LaserWriter 8 driver, which by itself should see the printer and use its basic functions.
    The HP installer adds a model-specific PostScript Printer Definition but that should be necessary only for full funtionality of all the printer's options, not for basic use or testing…
    HP doesn't state - and it might be crucial - which versions of LaserWriter 8 driver is needed… some printers mind the version of LaserWriter 8 and of auxilliary files including the Extension, PrintingLib. I guess you can get that info only from HP technical and then, as here, only from a techie with specific experience.
    If LaserWriter 8 can't immediately see the printer, you should shut down then physically disconnect everything but the screen and (Apple) keyboard and mouse, then restart and re-install the printer precisely according to HP's instructions which even though they seem to be uneccessary, in this case state:
    Before installing the HP Printing System, HP recommends that you disable all extensions that may cause a system conflict. Some system extensions are known to cause system conflicts when installing software. Traditionally, extensions have been disabled by restarting the Macintosh while holding down the Shift key. This disables all the system extensions on the computer and allows the user to install their software without conflict. However, for most users, disabling all extensions means disabling their CD-ROM drives; which makes a CD-ROM-based installation impossible. To resolve this issue:
    • For users of Mac OS 7.5 and newer, restart your computer while holding down the space bar. This will open the Extensions Manager. From the Extensions Manager you can disable all extensions except the extensions needed to use your CD-ROM. Then run the HP installation software from the CD-ROM.
    If you plan to try that, please first make sure you have a working back-up of the current 9 System Folder, evn if it's only a drag-Copy…

  • HP Laserjet P1102w problem

    Hello,
    after several attempts and after installing the newest firmware I finally have managed to install the Laserjet P1102w on my Mac OS: Lion).
    However, I still face a major problem when printing wireless: the printer stops printing after a while.I have installed the printer via bonjour, assigned a unique SSID and a fixed IP adresse, deactivated auto-off, set the I/O timeout to max. The printer is accessible over the webbased interface and prints documents via ePrint mobile printing. Although the LED glows a constant blue, the printer quits printing.
    Is there a major bug in the firmware or is the printer incompatible with OS 10.7.2?
    Chris
    This question was solved.
    View Solution.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). You can find the DHCP range of the router using its internal settings page or in its manual. Use the CD that came with your router or type the router's IP address (ends in .1) into a browser.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP Laserjet P1102w - Right side margin cut off when printing in Internet Explorer 9! URGENT PROBLEM*

    Hi,
    I have just purchased a new printer (HP Laserjet P1102W), and when I print a web page in Internet Explorer 9, the footer (I set to the URL) does not print at all and the header will print though the right hand edge of my entire web page is cut off (including my top right header - Pages ? of ?).
    I always use Print Preview first, and in the print preview it looks perfect. I always tick the box to enable shrink to fit too. Why will it look perfect in 'Print Preview' but yet when it prints, it cuts off the right hand side edge of the page and doesnt print the footer?? I have tried adjusting margins, etc... all to no avail.
    I would like to check whether others have this same problem?
    I spoke to HP (UK Printer Support) and they said it is Internet Explorer 9's problem. I have left a message on the Microsodt Web forum which you can see here. http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/internet-exploer-9-not-printing-header...
    I am hoping they may release a patch / hotfix - but this has to be affecting many other users of this printer too? The more of us that complain, the quicker it will get sorted.
    Any others with the same problem?
    Thanks.

    I spoke with Microsoft technical support via phone today. Between us - we seemed to have found the problem.
    It's to do with the DPI (the font size) settings in Windows!?
    I have mine set to 188% on my Windows Vista mahcine and 200% on my Windows 7 laptop.
    From my Printing tests in Internet Explorer 9...
    at 100 % DPI – it prints perfectly
    at 150% DPI – it prints perfectly
    at 200% DPI – the right side of the margin is cut off, and no footer is printed – despite it looking perfect in the Print Preview.
    I am using http://uk.msn.com/ as my test print outs.
    This indicates when the DPI is changed above 150%, IE9 doesn't print properly – though other browsers like Safari or Firefox do print correctly. This surely has to indicate a bug in either the Windows operating system or Internet Explorer 9?
    Microsoft are going to run their own tests and phone me back tomorrow...hopefully with a solution!
    Hope this helps any others with the same problem at the moment!
    Would be great if HP could provide a soloution asap - surely a tweak to the Printer dirvers will fix the problem?

  • Message 'computer unable to connect to printer' appears during installation of laserjet p1102w.

    During installation of wireless software for Laserjet P1102W on computer with XP Professional (pk2), the message ' printer was able to connect to wireless network.  However, this computer is unable to connect to the printer.'   I verified the computer and printer both connected to same named network with same WEP , open, key, etc. credentials.  I have a linksys connected to the computer and cable modem. When I connect using the USB connect wire to the computer directly, I can print.   Both software, wired and wireless, were loaded.  My HP Inkjet printer is wired to the linksys and works for multiple wireless network computers. Do I need to have a different printer? I thought i could still have a truly wireless printer!?!  I am a novice at this.  Thanks for any assistance you can give.
    This question was solved.
    View Solution.

    I called HP support.  The tech was very knowledgeable and helpful.  The HP Smart Install program (in printer and on CD) that came in the box  was an old version.  I needed to reset the printer back to factory default and  download the new firmware from HP.com internet site. 
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    Works great!  Love this LaserJet.  Faster than my last HP LaserJet 4L.

  • LaserJet P1102w setup 2 printers on different routers problem

    We have two offices, we have a HP laserjet P1102w in each office on wireless. I have been able to setup a laptop to either of the printers but if I try to setup the second printer (on a different router) it totally screws up the setup of the first printer and I end up with nothing. I suspect there is something very simple I am missing.
    I am running Windows 7 and Vista on the computers.

    There seems to be lots of models of GCC Elite. Which one is yours?
    Usually the dongle on the EFI RIPs are to enable extra features, such as the Graphic Arts (GA) package, so you should still be able to change its setup. For some of the Canon/EFI RIPs in our office, there are buttons on the front panel of the RIP that are for making configuration changes. If your RIP has the same, then you should be able to use these buttons to print a config page. If there is three buttons under the LCD panel (an up, down and circle in between) then press the middle button. This should present a menu with one of the options being Print Pages. Now the buttons to the right of the LCD are to make selections. Select the Print Pages and then select Config from the next screen. This should print a page that shows the ip address of the RIP.
    If the RIP doesn't have any buttons/lcd, then you may be able to make changes via a web browser or Command Workstation (if your RIP supports it). Using the web browser, simply type the ip address of the RIP into the browsers URL field and wait for the setup page to load. Note that if both printers have the same ip address then you will to unplug the GCC to use the browser to the EFI. With the web page loaded you should see a configuration page that lets you make/save changes.
    If you can't change the EFI RIP then once I know the exact model of GCC Elite, I can check its support manual.

  • HP Laserjet P1102W not connecting to wireless network

    Hi,
    yesterday I tried to install my new Laserjet P1102W with wireless capabilities. The first setup went fine and I was able to print wireless from my pc. But when the printer went in sleep mode I had to redo the wireless setup to get it connected.
    So I searched for a possible firmware update on the Ducth HP site, found the lastest firmware (20110826) and followed the instruction to upgrade it. But the upgrade took more than 20 minutes, and th lights on the printer didn't blink. So I pressed the power button again to wake it up, printed a selftest page and did see that the firmware was updated.
    But then the problems started, the printer only gets a 169. ip address while I've setup the wireless correctly (tried manual and automatic setup) while I expect it to get a 192. address. And ofcourse I cannot print anymore via the wireless connection.
    So I tried to find an older firmware to put back on the printer, but with no luck. Also tried to re-apply the latest firmware, but then I get the message that the printer is already up to date.
    Is there a possiblility to force the firmware update to run again? Or can I get an older firmware from HP?
    Best regards
    Rob

    I had the same problem, I was able to connect into my wireless network when I installed the printer (using the CD that came with it) and was able to print but when I turned off the printer and turned it back on  it won't connect to my computer
    and my wireless network.  I did the same thing you did reinstall but get that 169 IP address.  Believe me I was on the phone with the Geek Squad tech for almost 2 hours and the problem was not solved so he told me to just keep the printer on so I don't lose connection.  Same thing with the 1st HP tech support who tried to help me.  He even changed something in my internet security but did not solve the problem at all.  The second HP tech support worked on it too and finally told me that it could be my router.  I have an old Linksys wireless G router so I decided to buy a new router and bought the Netgear N600 WNDR34000v2 and reinstall the printer and everything worked fine.  Also before you install the printer driver be sure to uninstall the printer program (go to Control Panel-Programs and Features) and also disable your firewall because it could also cause problems in the installation.  Now all my 5 computers in my network are using the printer and I can turn it on and off with no problems at all in printing.

  • HP LaserJet P1102w Fails to Connect Wirelessly

    I am having difficulty connecting my MacBook Pro retina to my HP LaserJet P1102w printer. It works wonderfully when I have it connected via USB, but I can't get it to see my computer. 
    I've tried all of the installation suggestions on the site here, but nothing has worked. I've printed off a "Self Test / Device Configuration" page. It says that my wireless is "Enabled," my communication mode is "Infrastructure," my SSID is set to my personal SSID, and that it has an authentication of "WPA/WPA2."
    Whenever I go into Printers & Scanners in my system settings and try to add the new, wireless printer, I am only given an option of USB. The Bonjour version of my printer is not available. If I disconnect from USB, the printer goes offline. Yet, despite all of this, the blue, wireless light remains on the whole time like it's connected. 
    I have a Belkin router Model F5D7234-4 V4. I am running OS X 10.9.3 on a 15" MacBook Pro with Retina display. 
    If anyone else has had this same sort of problem, I would greatly appreciate it. Thanks a lot!

    Hello Montasaurus, and welcome to the HP Forums.
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
    I hope this helps!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Hp Laserjet P1102w Doesn't show up in Print and Fax list OS 10.5.8

    Got an HP Laserjet 1102w and tried to install under Mac OS 10.5.8.  I downloaded and sucessfully ran the HP drivers but when I go to add the printer under system preferences/printers and fax the list of available printers is blank.  I've tried several routines suggested by a web search of the problem to no effect.
    Anybody out there solved this?
    This question was solved.
    View Solution.

    Thanks for your attention.  I figured out the solution.  See below.
    The printer was connected by USB and I was also trying to get the wireless connection set.  I had intermittent progress on both fronts but could not get a successful installation either as a USB connection or wireless connection.  The printer would "disappear" off the list of available printers (using the "+" to add printer, OS 10.6.8) or not respond to setup commands.  And I could not get the printer's wireless connection to my network to "take".
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    TO SOLVE THE PROBLEM
             (clicking + under "Print & Fax" the printer does not appear or the printer name disappears)
    1) replace the USB cable - the original was susceptible to cutting out;
    2) give up on wireless - to - wireless set up methods - no amount of factory resetting would clear the mystery connection block;
    3) set up the wireless connection by way of a (good) USB cable;
    3) switch the browser used to view the printer's setup page from Firefox (34.0.5 for Mac OS 10.6.8) to Safari
    4) use WPA security mode (not WEP as suggested by HP's help files).
    The primary troublemaker was the bad USB cable.  Going thru a wireless set up presumes that the printer can connect to the network. As already noted, the wireless connection was not working.  The blue network light would not come up steady.  Some transmission option was blocking sucessfull handshaking between the printer and my wireless router.  I tried the recommended factory reset methods without success.
    I needed a good USB connection to get to the printer's setup options.
    Don't know what was up with Firefox - a bad plugin or something?  It just would not connect to the printer via IP addressing.  Safari worked fine.  (Now the printer is successfully setup Firefox has decided to work too.)
    SO THE SOLUTION IS:
          1) connect the printer and Mac via a (good) USB cable;
          1) use Safari to get in to the printer's setup functions (via system preferences/print & fax/options & supplies/show printer web page);
          2) follow the recommended setup options (HP support for Laserjet P1102w, OS 10.6, using a USB cable to set up a wireless connection);
          3) select the proper wireless network from the list;
          4) reset the security mode to WPA; and
          5) give the printer the correct wireless network password.
    Thank-you, and the forum, for your help.

  • HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue

    Hello, 
    I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
    I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
    This is really annoying. 
    Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
    Best regards
    Costas
    Printer: 
    HP LaserJet p1102w, Firmware datacode = 20130213
    Computer:
    Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8

    From the name of the printer, it looks like you have it installed through a USB connection. 
    Here is what I would. First go into “System Preferences” and then select either  “Print & Scan” or "Print & Fax".
    Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.  
    NOTE: This will delete all printers. 
    After you have reset the printing system, let's make sure you have the most recent HP driver package installed. 
    You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
    Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box.  Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
    This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
    Best of luck,
    Kyle
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • How to Print Labels? - HP LaserJet P1102W

    I'm close to pulling my hair out here.  I recently purchased a LaserJet P1102W as a replacement for my LaserJet 1022n that finally gave out.  I am trying to print Avery file labels (template 5066).  I am using the old file document, I simply need to reprint.  So, I open the file and select 'Print' and then hit 'OK'.  On my old model, the Attention light would blink red until I hit what I guess is the ok/accept button (I think it was the button with the triangle and the ! inside, but I can't be sure now) - it would then send the print job for the labels though, allowing me to put the label sheet in first and then it would feed that through from the main tray.
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    I just spent nearly an hour and a half with HP Live Tech Support and they can't seem to give me a straight answer.  They're telling me they need remote access to fix the issue or they need me to delete and reinstall my drivers.  One thing the techs are sure of is that it is not a hardware issue, simply user error.  Even though I repeated the steps that I took and they say that everything is correct.  I was also told to "please the paper", whatever that means. 
    I was hoping that I could find a fellow user of the P1102w here, or at least someone knowledgable who isn't reading from a book.  It just feels like there's a step missing somewhere once I bring up the Print menu.  Do I need to manually change a setting or direct it to pull from a certain tray? I'm just trying to do everything possible before I actually uninstall/reinstall the drivers.  Also, all the software is current, no updates needed.
    Someone please help!  I'm losing it...or I've already lost it maybe.  lol
    Thanks in advance for any sanity that you might be able to bring.

    I realize this is an old thread, but it came up as one of the first Google search results and there was no solution.
    I was having this problem too.  The problem ended up being that I had turned off the status messages in the printer setup.  When I turned the status messages back on, a window pops up when I try to print a label.  I click "Continue" and it pulls the label from the manual feed.
    Chad

  • HP LaserJet P1102w -- Paper Creasing

    I just purchased a new HP Laserjet P1102w printer this afternoon. After setup it prints fast and nice clear pages, but I noticed something strange. It makes creases in the paper. It's not really noticable, but if I hold a printout up and tip it in the light, it is making a small indentation in the paper that goes from 3/4ths of the way in from the right side and 3/4ths of the way in from the left side and from the top to the bottom of the page.
    My guess was that due to the speed of the printing, my multi-purpose paper wasn't sufficient. I'm using basic OfficeMax/Office Depot 20lb 96bright multi-purpose paper. It's rated for Laserjet & Inkjet according to the package. I tried both the Office Max & Office Depot, same thing.
    I checked the paper path and didn't see anything out of the ordinary. I did notice at the top of the printer where the paper comes out after printing, there was a visible gob of what looked like roller lubricant/grease. I'm not sure if that was an issue but I took a cotton swap and wiped it away.
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    I have the same problem on a brand new P1102w. There are 2 creases about 3 inches apart running the length of the paper vertically. I have done an internet search and have come up with no real solutions. Several places mentioned moisture in the paper being a common cause of this sort of creasing and recommend trying paper fresh out of an unopened package. I haven't tried that yet, but will do so today and post the results.  Ryanflucas and Danoid, if you find a solution, please post it back here!  I am wondering if this creasing might go away after printing 20 or 30 pages as my impression is that paper rollers (the creases line up exactly with rollers where the paper exits the printer) are causing the problem and use might 'break them in and loosen them up". That's probably wishful thinking though.
    *Update*  Tried using the fresh paper, as discussed above. Creases still occurred but were much less pronounced. Next I will try printing a 30 or 40 page document and see what effect, if any, a little heavier use has.
    *Update* Feb. 17.  I have printed 30 to 40 pages from the printer and now see no creases in the paper. It does seem that there is something to the 'breaking it in" notion. Who knows. The problem has gone away with use, that's all I can say.

  • HP Laserjet P1102w Linux driver cannot find wireless device in printer

    When using the (ubuntu 12.04) HP Device Manager to configure the HP Laserjet P1102w Wifi, The device is recognized, but when I go to step three by clicking next, I get this message: “Unable to locate wireless hardware on device”. As a result, when clicking on OK, the only option, I get the following message: “Unable to turn on wireless adapter”. I follow the directions but this is always the result. I only have linux computers here and it is a bummer that I have to borrow someones Window’s computer to set it up. I really do not want to have to keep doing that..... Can anyone help? and thanks in advance.

    Thank you Advance23 for the reply, I installed using that link already, the problem is that, the software is Unable to locate the wireless hardware on the printer. I have used 3 computers and same result. If, however, i use a windows computer to get the wireless device working on the printer, i have success.. I had to barrow that computer, and since then have changed service providers and have to activate the wireless device in the printer again. i do not have a windows computer to complete the task at hand.
    that aside, all of the other items in the device manager work fine, and as long as i use a usb cable, i can print. I do not buy this printer for that reason, however, I wanted a wireless printer in my home. So there we are... kind of stuck right now. wishing the software would do what it claims to do.

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